Time came to replace our water heater, and we eventually decided to go with The Water Heater…read moreCompany. Our technician, Mike P, was very polite and professional! He did a fantastic job describing a multitude of options and answering a variety of questions throughout the job. We really appreciate that there was no effort to get us to stretch ourselves outside of our budget. Mike did a great job with the install, double checked his work, and even walked us through the different aspects after he was done! Plus, the area was left even cleaner than it was when he arrived.

We realized Sunday morning that the hot water heater was leaking; called The Water Heater Company…read moreMonday morning and they had people out first thing Tuesday morning! Shawn conducted an excellent job replacing everything needed and brought it all up to code. Everything looks fantastic and operating well!

The team is very friendly when calling in. Our plumbing is quite old and Justin has come out to…read morehelp us a couple of times. He is competent and friendly, and makes sure the issue is working properly and the area is cleaned up before he goes. 100% will call again. Thanks team!!

We've had nothing but good experiences with Good Land Plumbing! They fixed a few items on various…read moreoccasions for us at our previous apartment (toilet leak, garbage disposal clogs, etc.) and today fixed two sink leaks in our new home. I called them and they were able to come out same-day within 30 minutes. Juston was super polite and knowledgeable, and Carla on the phone line is always helpful and kind. Juston completed the work very well and quickly, and pricing was very reasonable. Will definitely be using Good Land Plumbing for all our future plumbing needs!

I felt seen and heard from the moment I called until the plumber left. I wish I can remember the…read morename of the woman who answer the phone. I feel she actually cared about helping me. Rico and his partner came. They were here before I got back. They were polite. They were clean. They were professional. I will be referring them to my friends and family.

Andy came to our house in Port Hueneme at a good time. I told him my problem. He advised me of…read moreimproving the situation, the cost and completed the task speedily and efficiently. He was affable and considerate.

Anacapa Plumbing was excellent. They responded quickly, offered a fair price, and finished the job…read moreahead of schedule. Communication was clear throughout. Sharin came the next day to provide the estimate, and his trenching crew arrived early after confirming that timing with me. The plumbers, Torin and Nate, completed the work on time. I am completely satisfied. Dave

I hired Anacapa Plumbing for a residential plumbing project at my property, and unfortunately my…read moreexperience was very disappointing in the areas of management, scheduling, communication, and billing. To start, the work was scheduled to begin on a Monday between 8:00 and 10:00 a.m. I already was not thrilled with such a large arrival window, but I accepted it. What was not acceptable was that no one showed up and no one called. I rearranged my morning and ended up being late to my own job for no reason. There were also repeated communication failures during the project. At one point, I was told the water would be shut off on a Monday, so I had my renters make plans to be away so they would not be inconvenienced by having no water. Monday came and went, and the water was never shut off. Apparently their plans had changed, but no one communicated that to us. When they finally did shut the water off, it was handled in a way that created a completely unnecessary burden. On one occasion, the guest house was without water all day and overnight. On a different day, the main house was also without water all day and overnight. In my opinion, this was avoidable. I had already run the main line to both houses. They only needed to run piping from those lines to the water heaters. That work should have been staged so everything else was prepped first, with the final tie-ins done once the glue had cured, keeping the water interruption to maybe an hour or two. Instead, two families were significantly inconvenienced, and the attitude I got was that this was standard and no big deal. Another issue was professionalism on site. One of the workers was loudly yelling and swearing in the crawlspace, including repeated profanity. This was not a vacant construction site. This is a home where people live. I was grateful my wife and kids were not around to hear it. After the plumbing work was completed, I finished enclosing the relocated washer and dryer area by framing, insulating, and drywalling the space. When I finally hooked up the machines and ran a load of laundry, the room flooded because water backed up and poured out of the in-wall washing machine drain. I called Anacapa Plumbing, and since this happened just a couple of days after they finished the job, I expected a prompt and professional response. I was told someone would come that afternoon. No one came. Then I was told they would send someone the next day. A plumber eventually came while I was at work, stayed about an hour, and left without any communication. Hours later, I still had no idea whether the problem had been fixed or whether it was safe to use the washing machine. I had to call and leave a message to find out. Later I was told it was okay to use, followed by a $270 bill for that visit. The billing was another major issue. The original estimate was around $15,000. The final bill came in at about $20,000, plus the additional $270. That is roughly a 25% increase with no meaningful communication, warning, or explanation during the job. In fairness, I did add a small amount to the scope by having them run about 25 feet of hot and cold PEX with two shutoff valves, but I do not believe that justifies an extra $5,000. For context, I am a General Contractor and have been for 18 years. I often try out subcontractors on my own properties before using them on residential client projects. Anacapa Plumbing was one of several companies recommended to me locally. Based on this experience, I would not use them again, and I would not recommend them to others. P.S. Thorn was nice and a good worker.

Technician David H. was on time, listened to our issue, which we thought was with our water heater…read more David demonstrated how the issue (extremely reduced hot water pressure) was with our 18 year old failing/failed water softener, not the water heater. David is knowledgeable, friendly, and easy to work with. The service charge was reasonable at $59 considering the info he provided on our issue, as well as recommendations for the future. After his visit, we were able to contact our preferred water softener provider, and ordered a new one. We will definitely be contacting Payless Water Heaters when the time comes to replace the water heater.

The company was fast in scheduling David H. to stop by our home to check out what was going on to…read moreour water heater. David was very friendly and thoroughly explained what needed to be updated and replaced, and what our options were. We decided to have him come back in again to replace our water heater after deciding which package best fit our needs. He did a great job and was very friendly throughout the process.

We booked a time-sensitive appointment for today, partly based on reviews praising Cuyler's…read morepunctuality and reliability. He never showed, and calls and texts went unanswered. We're now forced to book a Saturday appointment with another plumber at a higher cost. The no-show disrupted my work schedule as well.

I don't usually write reviews but will make an exception for the great service provided by Riviera…read morePlumbing. Had an issue at a rental in Goleta so had to solve long distance quickly. The matter was handled quickly and the tenants were satisfied- all I needed. And at a fair price to boot. The after service communication was helpful as well. All-in-all will be my go to plumber for the future.

Fabulous response and Miles & Brandon were able to solve my problem!!!…read moreHighly recommend Hoke and Burger

They answer our calls and respond quickly to emergencies and do a great job with our plumbing needsread more

OMG!!! Javet, the owner is incredible!!! He took the time to explain everything and help me with a…read morewater softening issue I had. He is incredibly knowledgable, honest and fair.

Javet is a great - honest guy! He showed up hours before anyone else, he was super friendly,…read moreextremely knowledgeable, and was able to replace my water heater very quickly!! He even called the company to check if it was still under warranty and saved me a ton of money! I would recommend his services to all my friends and family! Thanks again!