ZERO DRAMA. Working w/ Mission Property is a DREAM. Denise and team are the best. They are friendly, kind and respond quickly WHENEVER we need a last-minute repair (we had an issue and they solved it within 24 hours!). Our landscaping's on point. We relocated to Riverside a few years ago and got lucky with them. Mission Property Management doesn't mess around & has won us over! 5 stars + a digital high five read more

Prior to finding Mission Property Management & Sales, I had briefly used a couple other management companies in the Riverside area, and was disappointed with their screening process and poor tenant selection. Then I found Mission Property. I knew what I wanted (and didn't want) in a management company. I discovered that Mission Property was (and is) a smaller personalized and efficient company that attended to important details, such as, the latest contracts, trusted vendors (service providers), and up-to-date tenant-landlord laws. I recently sold my last rental, so I will no longer be needing a property management company, however, I was so very fortunate to have had Mission Property manage all five of my rentals for twenty years! I whole-heartedly recommend Mission Property for all your property needs. Would I use them again? Absolutely! read more

This company is geared more towards the tenants than owners. I've used them for many years. I discovered that one of my tenants was in violation of their lease. I contacted them for advice. After many months of frustrating communication and continually being told there was nothing I could do. I finally decided to let them go. I have since learned there are many options that a landlord can do especially if the tenant is on a month to month lease. My advice is to do your own research and find a property management company that will stand up for you. I think they are nice people but clearly have decided to take the easy route and bury their head in the sand. A property management company who you are paying should have your best interests at heart and clearly that is not this company. read more

Recently my family had the opportunity to go tour a home with Mission Property Management and were very interested in renting the home! We had arrived early and on time while the lady who showed us the home (Denise) arrived 30 min late and we didn't mind it but what really took us by surprise was that she began to make very poor judgment and criticism while also being rude and unpleasant throughout the entire tour and towards my family which was extremely uncalled for. She made snarky remarks thinking because my family was Spanish speaking they wouldn't understand what she was trying to imply. Aside from all of that we still were interested in the home and because no deadline was given, we called just to ask a question about the application when she also answered the phone telling us it was already rented out. We understand that there are always other applicants and we weren't really upset we understood the situation but Denise did not deliver a great experience. We hope with whoever they come across even those of a different ethnicity she treats with respect and professionalism. read more

Called to view a property or any other property in the area (they have seven listed). Was told it was already rented out. Said alright, they should probably take down the listing. From then on, the person on the phone got rather rude and matter of fact. I asked to speak to their manager to inform them why I wouldn't be shopping with their management company because of this representative, and they informed me that the manager or supervisor wasn't on duty. I informed them I'd be emailing their management instead, and posting online. I wouldn't deal with a real estate company that can't handle their phone calls, let alone their listings. read more

I would strongly discourage doing business with this company. More often than not, the staff is less than kind. This is not the focus of my warning, though, so I will leave it at that. Upon our move out, we completed the pre-move out inspection and were told that everything was fine except for some cleaning that needed to be done. We hired two professional cleaning companies, one for the surface cleaning and one for the carpet cleaning, to do the job, yet were charged over $600 from our security deposit for (very vague) cleaning services. I have rented over 7 residences and this was the first time that I have had a penny taken from my security deposit. This company and/or the vendors that they employ have no regard for your money upon leaving. They "nickel and dimed" us for any ridiculous charge that they could think of. The integrity of this company, as well as its vendors, is certainly questionable at best. Further, we did not receive our security deposit check within 21 days of moving out, as mandated by California law. We had to contact them several times to get the check, and several more times to get them to provide us with receipts that poorly justified the charges that were deducted from our checks. If you didn't read this review before agreeing to do business with them, or have no other options, be sure to document well, question their move-out charges, and be prepared to fight for that money! They may take advantage of you, like they did us, if you don't. read more

If you are considering using this company please read this review!! To begin with my mother owns a duplex property and I just rent from her. I informed her of all the issues going on here with the people in the unit next to me like having unauthorized tenants living there, double parking in the driveway blocking me out, the smell of marijuana which Denise herself confirmed she smelled yet did not address. Anytime you have a concern even a valid one that is proven they don't care and won't pursue it. My mother owned this rental for 10 years and they never even mentioned she should be raising her rent price annually to be at market value. They don't care and just want to get paid for doing the smallest amount of work possible. If you ever have an issue with your tenant expect it to never be solved. They are too scared of being sued. They don't return phone calls, e-mails, and will ignore you anytime an issue comes up. All they want to do is collect the rent and that's it! Quite frankly they are the most useless rental property management I've ever seen. Many tenants particularly in lower income areas like riverside are not following their lease as they should so you need a company to have your back to protect your home. I can assure you these guys WILL NOT. Take my advice and keep scrolling. read more

As a first time rental property owner my husband & I were not sure how to manage tenants and Denise & her staff were always helpful and curtious. They always kept us in the loop with repairs that were needed and even had recommendations of contractors when we asked. I was nervous renting to a family with a dog, but the family was respectful and their service animal appreciated a backyard. The staff @ Mission Properties did well matching them with us...it was a good fit for everyone! Their fees were right in line with other companies but their client relations were head and shoulders above based just on phone conversations with the others. Their process found us amazing renters that have been in almost a year with no problems. I recommend Mission Properties for your rental property needs... and for renters too =] read more

My family has rented from these people for almost 2 years and at first getting the rental was easy once they saw our credit. 2 years later , when we tired to leave .We gave our notice that's when everything turn sour and bitter. All I can say is document everything from day 1 once you move in.Your going to need it once you move out as evidence. read more

I used the services of Mission Properties for approx 2 years. The Ladies were always helpful and were quick to address any issues I've reported. They made the effort to become familiar with my wife and kids. It wasn't just dropping off a payment and see you next month. Was always greeted and welcomed. I would recommend anyone use thier services. read more

I found Denise and her team on Yelp years ago when I was looking for management for my condo. I was drawn to them because they had lower fees than other management companies I had talked to. But after meeting with Denise, I found her also to be very professional and knowledgeable. I never once had any problems with her or her team. They were always on top of things and handled things asap and professionally. If I own any other property in that area, Denise and her team will definitely manage it. read more

I met with Denise from Mission properties about six years ago when she took our property on to manage. Throughout the years small things came up with tenants and they always handled them immediately. I can say that for six years we've never had any kind of incident or problem that was not resolved immediately. We've gone through several sets of tenants, and Mission properties has filled the vacancy in most cases within a week. After many years we decided to sell the property, and Denise sold the property within a few days. The whole process was seamless, and she took care of everything. I can't say enough good things about Mission properties, and if I ever own a property in Riverside County again, Denise will be managing it!. Thank youFor all your service over the last year's. read more

We rented a house through Mission Property Mgmt for almost 5 years and never had a single issue with the house that wasn't resolved right away including tree roots in the sewer line causing the plumbing to back up, water heater pipe dripping, a/c needing to be reset, garbage disposal, etc.. This management company was always right on it, they would send someone out that same day or the next. They allowed online payments, which was very convenient and when the owner of the property passed away and the heirs wanted to sell, they worked with us to make the process of an unexpected move as painless as possible. read more

I have lived at this property for 5 years and not once have we bothered with a maintenance request as we take care of most things on our own. However, I went on vacation for two weeks and when we got back, a wasps nest had developed right above my garage. I put in a maintenance request and called to follow up and see when someone will be over to take care of this. I spoke to Stevie and without any care and concern, she told me that she didn't know when it will be taken care of and they don't have the schedule for the maintenance man. I just figured maybe the next day they would stop by, and decided to wait. We're going on day 3 of me having to go in and out of my garage trying not to get stung by wasps!! I decided to call and again spoke to Stevie, she said someone will be out but she can't tell me when. I told her it's been 3 days and I spoke to her previously and was told the same thing. Her response, "Don't be snotty!" Excuse me?! I pay rent every month on time and have not bothered with any maintenance requests for 5 years and the first time I do, this is their response. She then proceeded to tell me that I should just take care of it myself. Incredibly unprofessional!! I will be looking for somewhere else to live as I feel unsafe and this property management team could care less about my concerns. read more

Mission Property was much better than was expected. Not only did they fix anything that needed to be fixed the day it was requested, they left us alone! I never heard from them as long as our rent was paid (which it always was). They had the house professionally cleaned, carpets shampooed & painting done prior to move in, which was very nice. The move out process was a smooth transition. Lastly, they gave us back our entire deposit when we moved out (but, please note, my husband and I took several days to make sure the place was spotless). I share this review after being a customer for almost two years, not one encounter, as you do when you give a review of a restaurant. We even referred a friend who was between buying houses and he had a great experience also. All in all, exceptional management company! read more

Very good to deal with, thorough explanation of what is expected as a tenant. Flexible regarding scheduling. The whole office here is very professional and friendly. I would start my housing search here next time. read more

Thank you ladies for the great service. I had to move quickly after my husbands death. I gave my 30 day notice and they told me exactly what I needed to do to get my deposit back. They walked with me through the house so I knew up front if I had to fix or clean anything. They were always available when I had a question or a problem. If I move back into the area I will use them again. read more

My family and I rented one of the homes managed by Mission property for 6 years. They were a great management company. Very carring for both the property and us as tenants. The home owner sold the house so we had to move. We are with a new management company and all I can say is that I wish our new home was managed by Mission Property as well. I would recommend them to anyone who is looking to rent there home or looking to rent a home to live in. They will take care of you and home and I can assure you that you will be very happy with them. Thanks Mission Property for a great home for the past 6 years, we miss you. read more

My husband and I chose to use Mission Property Management team, a three (3) woman show - to manage our home as a rental. We heard raving reviews about the team and they seemed to be knowledgeable about the property management field. Seeking a management team that would listen to our concerns as a homeowner and communicate well with both parties is an important because we would not be "just another number" to one of the larger management groups. Denise and the team sounded confident and knowledgeable up until we signed contracts. After signing and agreeing upon a listing price, the property manager called to inform me that she was going to list our home for $200 less than the originally agreed upon rent amount. We requested to keep the originally agreed amount, and to consider offers as low as the newly proposed amount if we could not secure a tenant on the original number. Two days after the agreed listing/advertising date, she went ahead and listed our home for the lower number with photos that were less than professional with a property description that was full of typos. From the start, we asked for appointments to be arranged with our schedules to ensure the home was show ready. I was only made aware of the number of inquiries to our home because I called to pass along a lead to their team. Our first arranged showing went seamless. Then following day, we were enjoying the company of our family and friends for a swim in our pool, when five (5) families showed up at our front door for their "appointment showing" that we were not made aware of by the team. When I called the property management office to sort out the confusion, I was told that they were not aware of the "appointment scheduling with owner" policy we created and that they were considering canceling the showings for the following day (again not made aware of any other appointments made) because they found plenty of prospective tenants. Again, still not made aware of the status of any applicants at this point. After the unexpected showing, the property manager called to inform us that she had prospective tenants and wanted us to agree over the phone without seeing any information of any of these or any of the other applicants. We suggest that listing price was too low due to the volume of responses of inquiries and applications in the short length of time, and if she could re-list our home at a more adequate pricing range. She declined to re-list, stating that our home was not worth the higher price. After consulting with two additional property managers, we determined that we went with the wrong team an happily paid the break contract fee to ensure our home is in good hands with a truly competent property management team. read more

We used Mission Property to manage our rental house for several years. Found Denise easy to work with, responsive and professional. Stevie, the customer relations office manager was also a pleasure to work with. Will miss doing business with them! read more

They were our property management company for about two and a half years and they were awesome. Whenever we had an issue they would have it resolved within the day in most cases. There was an incident where we broke the key in the lock, something I thought was our responsibility, but when I called to see if there was a locksmith they used, they sent someone out within the hour to get it all fixed for us. Move out was a breeze as well. No issues. They're amazing. I would rent a home with them again in a second. read more

As I read the 2 negative posts about Mission Property, it leads me to believe those people either have the wrong company or are just making stuff up to be malicious. I rented from Mission Property for almost 2 years and it was, BY FAR, the best experience I have ever had with a property management company! We never had an issue with response time when it came to a maintenance call, and there were only 2 that I can remember! They take serious pride in their rentals and their handymen are courteous and very accommodating. My move out was wonderful and I got back almost all of my security deposit back. Renting now, from a different property manager, I LONG for the day I can go back to Mission Property! I was truly spoiled as a tenant of theirs. The nightmare of a landlord I have now reminds me of that almost daily! A more fair, thorough, friendly and professional property management company does not exist! Mission Property sets the bar and all others have fallen short! read more

I had a terrible experience with this company. I wish I had read the reviews before agreeing to signing with them. I highly suggest reading the non recommended reviews, provided as a link at the bottom of this page. It appears I am not the only one who feels ripped off. I lived at this address for about 1 year and hired multiple cleaning companies. Following our move out, mission properties charged an absurd amount claiming the house was filthy. It would be wise to avoid this company. Best of luck- read more

Have been a landlord with Mission Property for more than 10 years. They have always communicated well and taken care of the property. Our tenants have been well screened and we been lucky not to have had any major issues. read more

I purchased a flipped home from Mission Property Realty. YOU HAVE BEEN WARNED: Even being an experienced buyer, and paying $400 for a licensed pre-purchase inspection, was not enough to uncover the deceit by this agency and/or their hired contractors. Their contractors, were highly educated in the art of deception. From digging holes throughout the property to fill with used brake pads, automotive parts and misc. junk(some possibly hazardous) to broken concrete and block, so not to have to pay for dumping, to floating 1" of concrete over existing concrete and claiming it to be new, laying water pipe 2" below soil level,etc. all the work was shoddy and concealed. We've been shocked from crossed and loose wires and sick from leaks. I recently had the entire fence in my front yard blow down(thankfully not injuring my family or young children) and my 16' dual driveway gate ripped from the wall and collapse, during some winds. The gate was dangerously mounted directly to the house rather than independently, was unable to support it, and was violently torn off of the house. Everything mentioned thus far, was touted as "new." To this day, I continue to uncover and discover shoddy and often dangerous masked repairs, we all know are not cheap to remedy. Please use caution if you find yourself in a dealing with this company and pay very close attention to all release of liability forms you will be required to sign, in all likelihood, after they've taken your good faith deposit. Even better yet , consider it a headache saved and walk away. read more

the owner will tell u how to live and what u need in ur rental and wont return calls

Beware, This was the most frightening experience I have ever had. Denise lied to us about the house and how everything works to get us in. They never fixed anything and charged us to fix all the previous problems with our deposit when we finally found a new place. Denise lied about the dryer electricity working. When the electrician said it would be 5 000 to fix she offered to get us a gas dryer with $200. She then took it out of our deposit. We had to pay for her lies and home improvements. They told us when we moved they could have as many people come look at our house as they want anytime which was illegal. We are reviewing our legal options now regaurding our entire deposit.This is a nightmare look elsewhere. read more

The staff are inept at best at understanding their role as a a property management company. They are in the dark when it comes to preparing a house for rent such as it being clean and do not understand the principal of completing repairs in a timely manner and sometimes do not at all. They lack the importance of good communication skills between how a good management company deals with their clients. The biggest thing to be aware of is they arbitrarily charge for things after you move out and you are lucky if you receive any of your deposit back. Please avoid this property management. read more