I cannot possibly put into words just how AWESOME this place is!!! If I could give them 10 stars I…read morewould! Dr. McCullough is the BEST Eye Doctor I've evver had! He figured out the real issue with my eyes that at 51 had NEVER been figured out! And believe me, I went to a LOT of Doctors before him! The Office Staff could not be more professional or nicer!!! Every single person there, clearly wants to be there and has passion in their work!!! I can honestly say that I ENJOY going to the EYe Doctor!!

I had my exam elsewhere, but I have VSP insurance and they are in network here. I cannot remember…read morethe name of the woman who helped me, but she was amazing. She was patient while I literally tried on every frame in the store and even more patient when I needed to run over and get my RX across the street. I never felt pressured or like I was being given a sales pitch. They even gave me a pen for coming in. I can't wait to pick up my new glasses this week AND I'll be taking advantage of their 50% off a second pair for some sunglasses.

Dr. Weigle and the staff at the Optical Shop are great. On time appointments, friendly,…read moreknowledgeable, clean and up-to-date equipment are greatly appreciated. They have a great selection of frames and will definitely help with contact lense choices. I've been going there for several years and have never been disappointed.

I left my ophthalmologists office this year in a January to come to the office of Dr. Weigel. All…read moreof the office staff is extremely friendly, accommodating, knowledgeable, and courteous. The old office where I had been a patient for around 13 years was horrible with patient care and treating people in a kind manner. I just don't think that flies anymore in this day and age. Dr. Weigel is very knowledgeable about contact lenses, the price points, the advantages and disadvantages of many different brands. It seems he keeps up with what is current in the market. I have astigmatism and my prescription is not minor, and he was willing to work with me on what contact lenses suit my needs. He is comprehensive and kind. The optical shop in my opinion has several frames to choose from that are fashionable and current. I am very happy with the care received, selection of eyewear, office staff communication, and level of customer care. :)

A hidden gem! Right next to McAllister's Deli and yet I never noticed it. I had been going to…read moreClarkson Eyecare for several years, but was never completely satisfied. My prescriptions varied by the doctor and the day. Once I hit THAT AGE and needed bifocals, it was worse. So I found Overland on Yelp and realized I had driven by it a zillion times without even realizing it. The staff are very friendly and prompt. They usemore advanced equipment than the other place, too. Dr. Lueckenhoff is great. He was very helpful in understanding what I was unhappy with in my last set of contacts and is currently working with me to find the right contact lenses for me. Meanwhile, I have a new pair of glasses that are very nice and prescription-perfect. I would have no qualms recommending anyone to go here (except my ex. He can find his own place!) August 2018: I just took my 80+ yr-old father in for an eye exam and glasses. He was way overdue. The team did a great job attending to his needs, helping him find glasses similar to his current pair, and working with his insurance. He didn't think he needed new glasses until the doctor showed him the before and after of his prescription!

All of the staff at Overland Optical were extremely nice and very helpful. Dr. Brown examined my…read moreeyes after her technician, Joe, checked for eye diseases and took measurements and pictures. This was one of the most thorough, high tech exams I have ever had, including ones from my Ophthalmologists. Dr. Brown took her time answering all of my questions, and even looked up several products on the Internet that she felt would be beneficial for me to use. She has a very gracious and calming way of handling her patients, and she used color computer photography of both my eyes to better explain what was going on. I highly recommend her! Karen W.

I called to schedule an appointment for my lupus eye examination and the receptionist was really…read morenasty. it's like she just didn't want to be bothered. this happened today

Ask about your Co-Pay BEFORE your exam. I have Medicare and Medicaid. Never had a co-pay before…read more Gave staff insurance cards and photo ID. NO mention of a co-pay. After the exam I was informed that my co-pay was $49. For some people on Medicaid a $49 co-pay could mean eating Ramen noodles for 2 weeks. Fortunately my mother was with me and she volunteered to pay it but what happens to people with no family support? Needless to say, I will not be returning.

Great appointment from check in to picking up my new glasses! The staff is super friendly…read moreespecially Tami! Great experience with Dr. Lutz was very helpful and friendly as well! I've been going to this crown vison since they were on zumbel rd! Make your appointment today!

The least timely optometrist I've experienced. Expect to be there for an hour or more with little…read moreto no acknowledgment

Helpful attentive care without being pushy. Quiet, very personalized experience. Good selection.read more

This review is WOEFULLY overdue, but better late than never!…read more Dr. Julie Emming-Thomas is the total package - an exceptional optometrist, both friendly and skilled, with an awesome eye for design and style. Every detail in The Eye Shoppe is perfectly appointed, from the eye-catching (ha, ha) displays of frames to her fixtures and decor. The office is warm and cozy, and feels professional in a decidedly un-medical way. Dr. Thomas is often at the front of the shop, greeting patients and browsers (as well as their dogs - this is the only dog-friendly optical shop I've ever seen, and it's awesome!). The Eye Shoppe is a perfect fit for Old St. Charles, with its mix of eclectic and throwback style. Most importantly, Dr. Thomas really goes above and beyond to meet the needs of her patients. My husband was visiting from California and Dr. Thomas was able to promptly see him for a vision exam, get his glasses ordered and fitted in the time he was in the St. Louis area. Everything was perfect without exception. I recently needed new sunglasses since I, too, relocated to California, and Dr. Thomas was able to order them based on my recent exam at her office and ship them to me; simply fantastic service. The Eye Shoppe carries frames in a wide variety of price ranges and styles, so I was easily able to get the awesome Ray-Bans I wanted at a great price. They take most vision insurance, too! We will definitely continue to see Dr. Thomas as our visits to St. Louis permit, and I will keep sending my friends her way. This is the best optometry office in the metro area (and I've been to a LOT of them).

I don't normally write reviews but felt the need to share my horrible experience for others to…read moreconsider. Overall the service for my exam was fine but when it came down to buying glasses the sales tactics were obvious and horrible. When I started to question the costs I was given diff excuses trying to justify why my glasses were sooo expensive, even when having vision insurance. They told me that buying the same glasses with my insurance would cost me more based on the funny math used for the lens and bundling pricing. Highly recommend taking your prescription to another company or online to save you a lot of money! Sad!

office has unethical billing methods: was charged a…read morefraudulent insurance co-pay: insurance knew NOTHING about fraudulent claim!

Dr. Cleaver & all of the staff are super friendly and great to work with. Looking forward to the…read morerenovations & the new eye glass center.

Office Staff are Wonderful Dr Clever is one Of The Best! I…read morehighly recommend him. Office is convenient and lots of parking

The service was exceptional. What my insurance covered was thoroughly explained. And they even…read morehelped me pick out a frame that was flattering to me. Great place to go! My glasses came within a week! No long waiting. So I got to take them on my out-of- town trip.

This Eye Care store is beyond exceptional in every way! From the time you enter to a kind greeting…read moreand then on to Dr Dowling to picking out your glasses it's great! Plus the finished product is of course picture perfect. I haven't had new glasses in 6 years too! Love Love Love Keeton Vision Care.

Dr. Schwamb's customer service was great! He seems to genuinely care about the health of his…read morepatients eye care, and was straightforward with his advice. The main reason for the lower rating is simply because of the customer service provided by one of the members from the from desk staff. There were slight indiscriminate indiscretions noted from interacting with her that left me feeling an overwhelming sense of feeling like I received inferior service. The young lady ignored me twice as I stood directly in front of her asking simple questions to assess how I needed to move forward with potentially purchasing frames, in which prompted another worker to ask if I received an answer from her. Overall, I had an appointment, received an eye examination , and purchased a nice pair of frames. But, I will not utilize this office moving forward for my family's or my own appointments.

Absolute jokes over here. Messed up my appointment 3 times, couldn't figure out who transfer me to…read moreorder new lenses. Finally after the 3rd attempt they booked my appointment with the right doctor at the right location. It's a snow and ice storm and I end up being 2 min past the 10 min grace period. Despite the fact that I called and pleaded that I was on the way, please don't cancel me the roads are sketchy and I'm almost there, they cancelled my appointment. The building was empty by the way and on a day where I'm sure people were missing and canceling appointments. Basically just a complete lack of empathy and the only solution they offered was for me to wait 2 hours for another appointment. I get I was late but your store is dead and it was 2 min past the grace period and I called to let you know. Really was just looking for any kind of accommodation or help but no the 10 min grace period is the ultimate and infallible law of the land even in the most understandable of circumstances. Looking forward to finding a new optometrist for the foreseeable future EDIT finding a new optometrist is a headache but still faster and easier then trying to get an appointment with these clowns (44 min phone call just to make the wrong appointment)