My experience with Michael's auto brokerage company, I can't help but feel a deep sense of disappointment and frustration. I had gone into the dealership with high hopes of a stress-free car buying experience, but instead, I was met with a salesperson who seemed more interested in making a quick buck than in helping me find the right car. Throughout the process, I noticed that the prices of the cars were significantly higher than what I had found during my own research. When I raised my concerns with Michael, he dismissed me and attempted to pressure me into purchasing a car that was beyond my budget and didn't meet my needs. The financing process was even more distressing, with Michael trying to convince me to take out a loan with a high interest rate. I felt like I was being taken advantage of and was extremely uncomfortable with the whole situation. In the end, I made the difficult decision to walk away from the deal. Michael's unprofessional and hostile behavior towards me as I left only served to confirm my decision to never do business with the company again. My experience with Michael's auto brokerage company has taught me to always trust my instincts and do my research before making big purchases. It's unfortunate that I had to go through such a distressing experience, but I hope that by sharing my story, others can avoid a similar fate. read more

I have always been cautious when it comes to purchasing a car, especially considering MICHAEL's questionable reputation and the horror stories I've heard about his business practices. Nevertheless, when my old car finally broke down and I found myself in need of a new one, I decided to take a chance on Michael's business. Upon arrival, Michael greeted me with a smile and a firm handshake. He gave me a tour of the lot and pointed out several cars he believed would be suitable for me. He quickly assured me that the car was in excellent condition and even offered me a special deal. Initially, everything seemed to be going well. The car looked great, and I was excited to be driving my new vehicle. However, it wasn't long before I began to notice problems. The engine occasionally stalled, and there was a strange rattling noise coming from the hood. When I brought the car back to Michael, he was dismissive of my concerns, claiming that it was just normal wear and tear, and that I shouldn't worry about it. But the issues persisted, leaving me regretting my decision to trust Michael. As time went on, the car's condition deteriorated further, requiring me to spend a significant amount of money on repairs. Ultimately, I decided to trade the car in for a new one, realizing that Michael had taken advantage of me. I vowed never to make the same mistake again. read more

Recently, I had a terrifying car buying experience. I walked into the auto broker company, I had high hopes of finding the perfect car. But what I encountered was far from a stress-free car buying experience. The air was thick with tension as Michael sized me up and began to push me into a car that didn't fit my preferences or budget. Michael's demeanor was alarming, and his insistence on showing me only expensive cars left me feeling like a trapped animal. When I tried to express my concerns, Michael dismissed them, and his eyes were devoid of any empathy or compassion. As I began to look at financing options, I felt like I was in the clutches of a predator. The fees and interest rates were intentionally unclear, and Michael used my desperation against me. I felt like I was being held hostage in a dark, foreboding place. When I tried to contact Michael to address my concerns, they were unresponsive and unhelpful, and I was left feeling like they didn't care about me as a human being. They only wanted to make a quick profit, and it didn't matter to them if I was financially devastated in the process. I left feeling like I had narrowly escaped a nightmare. My experience was a stark reminder that it's essential to do thorough research before making any big purchases. read more

my new car with Michael from mk help was the best experience I've had leasing my new car and I've previously leased a car through another leasing company. To my luck the previous car broker I had gone to moved too far for me where I had to look for another broker and found Larry. I wish I would have found Michael sooner when I leased my first car. Michael was extremely helpful, always available to answer my questions by email, text, or phone keeping me updated and making the process easy and stress free. Michael was able to help me get the exact car I wanted, and I know he got me the best deal possible. So happy I found Mk I will definitely be returning to Michael for any future cars and highly recommend to others if you are looking to lease or purchase your car I recommend you contact MK Auto Group" read more

MK Auto Group is truly outstanding! My wife and I had an incredible car-buying experience here, thanks to Michael's excellent service. From start to finish, the process was completely hassle-free. I purchased a Lexus GX 550, and my wife got an NX 450 F Sport. Michael made sure all our questions were answered thoroughly, and there was absolutely no misleading information. Everything was handled with transparency and honesty, which made us feel confident in our decisions. If you're looking for a dealership that values customer satisfaction and provides a seamless buying experience, I highly recommend MK Auto Group. Thank you, Michael, for making this such a positive experience for us! read more

MK Auto Group made my car-buying experience absolutely seamless! Michael was fantastic--he worked quickly to get my approval, making the entire process stress-free. I was especially impressed with their VIP delivery service--it added a touch of luxury and convenience that I truly appreciated. There were no unnecessary add-ons or surprise fees, just straightforward and transparent service. I'm absolutely in love with my new Lexus! MK Auto Group truly delivers exceptional customer service, and I'd recommend them to anyone looking for a hassle-free car-buying experience. Thanks again, Michael! read more

I want to thank Julian from MK Auto Group for helping me get into my first new car. Even with my not-so-great credit and a small down payment, he was able to make it happen. We had a quick 10-minute phone call where I explained my situation and how badly I wanted a new car. I thought I'd have to settle for a used one considering I'm a first time buyer. The process was fast and simple and I was able to lease a  2023 Honda Civic Ex--the exact car I wanted. I really appreciate Julian's awesome service. If you need a new car, I totally recommend reaching out to Julian at MK Auto. read more

I just had the best car-buying experience thanks to Albert! He went above and beyond to help me get a great deal, and the entire process was smooth, easy, and stress-free. It was such a refreshing change from spending hours at a dealership. Albert and his team handled everything from start to finish, making the process incredibly convenient. The best part was having my new car delivered right to my driveway. I couldn't be happier with the service I received and would highly recommend Albert to anyone looking for a hassle-free car-buying experience. Thank you again! read more

I had friend refer me to Michael and MK Auto Group to handle my wife and I's leases on two new 2025 Subarus. Michael made it efficient, smooth, and an enjoyable experience and got us the best deals we could have asked for! Michael's professionalism and quick responses gave us a lot of confidence and reassurance. And the best part...we didn't have to sit at a dealership for hours! After all, having an 8 week old newborn and sitting in a dealership for hours is not ideal for us. Thankfully we were able to walk in, sign, and walk out all thanks to Michael! read more

I can't say enough good things about Mike! He helped me secure an incredible lease deal and got me behind the wheel of an awesome new Bronco. His dedication and effort throughout the whole process were truly unmatched. Mike went above and beyond to make sure everything went smoothly, and he really took the time to ensure I was happy with every detail. If you're looking for someone who will make your car-buying experience easy, stress-free, and enjoyable, Mike is your guy. Thanks again, Mike--you're the best! read more

I had an amazing experience with Michael at MK Auto Group! From start to finish, his customer service was top-notch, friendly, professional, and super helpful. He went above and beyond to make sure I got the best deal possible, and the whole process was fast and stress-free. If you're looking for someone you can trust with great service and unbeatable deals, Michael is the guy! MK Auto Group truly is the best. I'll definitely be coming back and recommending them to everyone I know! read more

After struggling to find the car I wanted in stock anywhere, I was referred to Michael. I had resigned myself to reserving a vehicle in transit and waiting a month for delivery, but Michael was able to find one in less than 24 hours and at the competitive price that I'd requested. The whole process couldn't have been any easier. Highly recommended, and I'll definitely be working with them again! read more

My experience with MK auto group was awesome, super fast, super easy. They were able to get me an extended warranty, maintenance package for 3 years, and gap insurance for no extra cost. Even top dollar for my trade-in. Leland was super helpful and accommodating, made the car buying experience feel like a breeze. Excited about the new car, couldn't be happier! read more

BE AWARE!!! I was surprised to see so many good reviews for Mike's business, but my personal experience was quite different. Mike's rude attitude made me feel uncomfortable, and I had a bad experience dealing with him. So, I won't be recommending his business and will avoid doing any future business with him. read more

Hey there! I just wanted to share my personal experience with you regarding MK Auto Group. Unfortunately, I had a negative experience with Mike and I wouldn't recommend working with him. In my opinion, he wasn't reliable as a salesman and I think it would be best to look for other options. read more

I was referred to Michael and this has been the easiest way to get the exact car you want and needs. He assisted me with every step - I went through the whole process without any pressure. I absolutely saved time and money. Thank you, MICHAEL!! I love the Lexus read more

Kit (kit@mkautostore.com) was phenomenally helpful in finding the Audi Q5 with the features I was looking for and helping with a lease that met my financial expectations. This is the second car I've leased with Kit and he's awesome to work with! read more

I highly recommend Mk auto group the team n staff really went out of their way to help me making my new used car purchase a breeze. Dealing with them was an excellent experience and I would recommend to all my friends and family. read more

MK Auto made getting my first car easy and stress-free. They worked with my schedule, explained everything clearly, and never pressured me. No markups, no hassle -- just great service and a brand-new car. Thank you, MK Auto! read more