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Sunset RV

3.2 (33 reviews)
Open 9:00 am - 6:00 pm

Services - Sunset RV

RV repair

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The wooden bed platform

I believe in supporting local independent businesses...but sometimes it bites you. Before reading this review, I want you to know that due to my job I can potentially be exposed to Covid-19 on a daily basis, and rather than thanking any chances of exposing my family, I have been living in our RV since March, including the night before we took it in the Sunset RV. Mind you we keep the RV under cover at home...and brought it in because of cracked vent covers that leaked and an electrical issued. When we arrived and met with the guy, we went over the issues and he wrote down what we wanted done. After we had covered everything, he said they would contact me in 3 day, I didn't hear from them, so I called and left a message on their voicemail. (we had over 2 inches of rain that night) and the next day I still had not received a callback, so I tried emailing them...still nothing. The following day I called again but didn't leave message since they didn't respond to the first one. They finally got back to me to say the electrical issue was taken care of and to ask if we want them to repair the vent cover? Seriously??? That was on our list...so I said YES and asked where our RV was being stored the last week since it had been raining so much...he didn't answer, just asked when we wanted to pick it up. I asked when it would be ready...he said he'd have to check and get back to me in the afternoon (Surprise...no call until the next day). When we arrived to pick it up, I was concerned to see it parked on the street (same spot we'd left it a week before)...AND that only ONE of the 5 vent covers had been replaced. When I went inside to check it out...OMG, there was water behind the bathroom sink (where they HAD replaced the vent cover) AND a puddle of water on the bed....as well as the bed soaked through to the mattress...the severity I didn't even realize until I got home and removed the bedding & mattress from the bed...and found the bed platform wood wet! Upon further inspection, I found that we now have mold around the windows which I know wasn't there the day we took it in because I took Christmas lights off the dining area windows that morning before we took it in. The veneer on the bedroom cabinets is peeling off and the entire RV smells, and I'm still not done checking everything out. When someone brings you an RV and tells you that it leaks, and you only have it for one week...during which there is torrential rains, and the RV LEAKS....you shouldn't act surprised. Why wouldn't you cover it or store it in a covered area if it leaks?? Why wouldn't you done a walk-thru BEFORE the customer comes to pick it up? Now I have to replace the mattress (less than 2 years old), spend hours cleaning the RV, most likely replace the veneer on the cabinetry in the bedroom, dry out everything and who all knows what else!!! My support of this local business is now going to cost me several hundred dollars IN ADDITION to still having to get all the other 4 Vent Covers. I will NEVER take my RV to Sunset RV again!!!!

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Review Highlights - Sunset RV

Then, I decided to have slide toppers (awnings) installed on my 2013 Komfort 35' travel trailer

Mentioned in 5 reviews

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Curtis Trailers - Beaverton

Curtis Trailers - Beaverton

(95 reviews)

We went to Curtis on TV Hwy after searching for a SportTrek 272VRK and other models. We had been…read moresearching for our next trailer and this was a model we really liked, and Curtis had it in stock. We met with Josh Sharpe letting him know that we wanted to look at a few trailers they had. We viewed several trailers online and watched a lot of videos and now we wanted to get inside them. Our intension was not buying but looking. Josh was very understanding and accommodating. He hands down has a great personality and was willing to show us anything we wanted in hopes to earn our business when we are ready to take the next step. He was not pushy and no trickery, he was straight upfront with everything, answered our questions, traveled back and forth across their lot to help us out. We fell in love with the SportTrek 272VRK, this was it, this would be our next trailer. Hands down checked all the boxes, fit and finish was amazing. We did sit down with him, again no pressure at all. He asked if we were interested in our trade value and what kind of numbers. Initially we said no, then we decided let's take a look at it. Josh provided all the details for the overall cost and trade in values, and we were ready to leave. My wife and I had a side discussion and decided let's just pull the trigger, it is a year sooner than planned but the numbers really worked in our favor. We explained to Josh we had camping plans the following week 3 hours away, he felt that they could get the trailer ready in time for us to leave on time. Josh came in on his day off at 9am to walk through our trade and to do a walk-through of our new trailer. Everything went great the trailer was ready, did a full walk-through and we were ready to roll. Josh had a family breakfast date and insisted on staying we told him go, he stayed for as long as he could and set us up with a peer of his in case we had questions before leaving. We did have a technical glitch before leaving, the Curtis Service and Sales staff all rallied around to help us to resolve it. I won't go in details, but they were all amazing trying to get root caused and resolved. We finally thought let's let them take in the shop and deep dive on it. We left for home hoping to pick up the next day and head out on our trip. We got a call from the shop a while later, and they resolved the problem. It was not critical, so we felt good going back to pick it up. We picked up our trailer and headed out on our trip after stopping at home and packing all our stuff into it. For Josh for great customer service and continued follow up on our purchase. Go see him for your first or next RV and tell him the Farris' sent you. You will not be sorry. For the Service team for trying everything to resolve our problem and then solving it. These guys just did a great job period. For Curtis Trailers for having such wonderful team members who all care about you. From the front the front office, sales, service and parts for giving us a great experience. No wonder they have been in the area for 77 years!!!

Notified front desk we were interested in buying a trailer. Said someone would be out to help us…read more Few minutes later Bradley came out, looking at his phone asking if we're looking for something in particular. Told him the first one we'd like to see. Did the "ya look familiar stick" then proceeded to tell us he had "other customers just arrive and he's gonna pass us off". Pointed in a direction and that someone would be with us. We walk towards the trailers in question, behind a locked gate. Wait 20 minutes, finally we agreed that if this is how sales customer service is how bad it must be for other aspects of the company. After we started walking back and we were already almost to our truck someone else finally comes out. "Asks is there's something specific to look at?" DONE. What little communication I had with Bradley he clearly didn't pass along. So I responded with "we're leaving. We were interested but nobody came to help us" He then proceeds to try talking to my wife who is clearly trying to leave as well. Thank you Curtis Trailers for showing us upfront that we didn't want to do business with you. Glad we only wasted 30 minutes of our day. We're very excited about the trailer we bought down the road.

McCord's Vancouver RV - McCord's Vancouver RV entrance

McCord's Vancouver RV

(29 reviews)

I tried this RV center service department for the first time, in January of this year. I needed…read morerepairs on my 5th-wheel trailer. The awning had been bent in a wind storm, the rooftop A/C units weren't working, my electric heat on my water heater wasn't working and I needed a pre-season check up on my trailer before camping. I came in also because of a 10% discount coupon on parts and labor. I forgot to drop off the coupon when I delivered the trailer. When I realized this I called the service department and was told it was OK to bring it in when I picked up the trailer. McCord ordered parts for my awning, determined my A-C units were fine and I just needed new thermostats. They replaced the electric switch on my water heater, and made other minor repairs. I am very pleased with the repairs. HOWEVER, I forgot to bring my coupon out of my truck and present it when I picked up the trailer and paid the full amount for the repairs. ONLY right afterwards as driving home with the trailer, did I remember again that I didn't present the coupon. I rushed back and spoke to the service department representative. He tried, but said I was too late and couldn't get the discount because it wasn't presented before charging the final invoice. SUCH FRUSTRATION and LOSS OF SAVINGS because I didn't get the coupon to them in time. That's the only sour thing about my experience. I figure I lost over $200.00 because of that. UPDATE!! McCord's Service Department just called and they just figured out how to rectify my problem and refund the coupon value back to me. Big Kudos to McCord's Service Department for sticking with it and coming to a very happy resolution for me.

We brought our RV in for service last year. They stole our water pump. The pump had been working…read moreperfectly fine but they told us it was failing and that they replaced the water pump for "free". They didn't put it on the invoice and told us not to mention it. Since then the new water pump doesn't hold pressure and fails constantly. But since there is no record of them switching out the water pump we can't do anything about it. Super shady thieves!

Sunset RV - rvrepair - Updated June 2026

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