Reasonable price, great owner, and nice location…read more Came in for an oil change and to track down the cause of a recurring stall issue with my Volkswagen Tiguan. The mechanic listened, asked good follow-up questions, made sure he understood the problem before drawing any conclusions, and then diagnosed it cleanly. The part arrived within the window he quoted (2-3 hours), was installed without fuss, and the final bill was reasonable. What stood out as much as the technical work: he flagged a slow coolant leak and a minor oil leak -- this is an older car, so neither was a shock -- but there was no pressure to pile on services. He showed me rough estimates so I'd have them when I'm ready and left the decisions to me. That kind of straightforward, no-upsell approach is rarer than it should be. The waiting area is a genuine plus: free wifi, a table big enough to work at, and a small fridge with complimentary drinks, large TV. My one suggestion would be to add a coffee in the AM. Also, the door to the reception currently reads "B". Might want to avoid any confusion with better signage. That said, I am a big fan of this establishment and will be using them for repairs in the future (apparently sooner than I want :) Bonus: he pointed me to a wonderful Indian place across the street, Biryani, which I'd highly recommend if you have time to kill while your car is being worked on.

They responded that they were not able to assist me with the problem, but they put me in contact…read morewith someone that could assist me, I will refer to them for future work that I may have.

Our AC compressor failed on an older car, and Sean reached out with a quote that was well below…read moreevery other estimate we received. He used his own discounts to help bring the cost down even more, which we really appreciated. He was honest, professional, and did a great job making sure our AC was blowing ice cold again. He even provided a lifetime warranty on the parts and labor and said he would come out day or night to fix it if anything went wrong. We would definitely hire Sean again for any future car maintenance needs.

After AAA repeatedly (three trips) failed to deliver a working battery for my 2023 Honda Odyssey, I…read moregave up and found Sean Gordon online. He was working on a job but came later the same day. He picked up the battery from AutoZone and quickly installed it. The back story is that I am in a power wheelchair and require this modified van to get in and drive anywhere. Wheelchair transport trips are $100+. After a 3 day delay caused by AAA, Gordon's Mobile Repair got me on the road again.

Travis and Carter(?) Both were super kind, able to get me in asap for a state inspection and very…read morequickly the mechanic found a massive leak from my coolant tank. I mean it was empty of coolant when I came in and was completely busted up. Of course they added some stuff that was not as necessary to the list of things needing to be fixed but were honest about what could wait considering I'm on a strict budget and need to save for bigger jobs. General inspection is $30 but that's average for the area of NE Raleigh (I called a few places but decided on this place because when Travis answered the phone he was easy to hear and very polite) Id be back for future help with my car but hoping it isn't any time soon I did wait a fair while but I assume the coolant tank was what made the wait longer that the expected 40m at first

Great, great great body work Keep me up-to-date with the service. Everything was communicated on my…read moreneeds to be taken place. Recommend going back and satisfied customer.

I set up a brake repair for the rear brakes on my truck for the next week and John responded (copy…read morethat) , He didn't show up when he said he would but called and told me that got held up making another repair and apologized and came over later and replaced the brake parts

In my experience with anything vehicle maintenance I usually feel clueless or like I'm being upsold…read moreon something. With John, this was not the case. I had an issue with one of my fleet vehicles having a squeak somewhere on the front axel. He was able to not only solve it, but explain to me what he was checking and looking for. Having that knowledge is crucial for the business I operate. On top of that-- he responded and set everything up in less than an hour-- in two hours the vehicle was road worthy and ready for the next rental later in the week. Very reasonably priced, very high quality work, extremely knowledgeable and personable. John is the gold standard for automotive maintenance.

My wife and I were four hours into our four and a half hour trip to Raleigh in 90 degree heat when…read morethe AC went out in my 25 year old Toyota Tundra. We spotted Brown's Alignment sign along with a lit AC sign. It was 4:00 on a Friday when I walked in and asked if they could help. They explained they could pump Freon into the unit and maybe it would last a few days or more depending on the size of the leak(s), if a mechanic was available. A kind soul of a mechanic agreed to take a look. While pumping in the Freon, he noticed cracking on two vacuum lines and replaced them lines at no charge to me. The mechanic finished at 5:00, and the final bill was less than the estimate. The folks at Brown's could not have been more pleasant or accommodating. The trip home took five hours (not unusual for I-95) and the AC kept us cool and comfy. I will gladly return if the situation arises and heartily recommend Brown's Alignment to the local community.

Personable, reliable, fair and mom and pop. Reminds me of better days in customer service and…read morelocal business conviviality.

Quality work. Completed on time. Gave videos of the repair. Kept me informed of the progress.read more

Creech service was great. They were right on time. I was told the service would take an hour and I…read moregot my car back in an hour. They were super friendly and had a nice clean waiting room. I'm definitely returning for my next service

Most convient oil change EVER! I paid $100 for a full synthetic oil change which is slightly…read morecheaper than shops in the area. The best part was he came to my work and was done in 30 minutes. Highly recommend!

Not only does Raheem do quality work, he is a quality person. When my car overheated on my way to…read morework, this man worked on it for hours in the freezing cold to make sure I could get home safe. His pricing was extremely fair. He also talked me through all the issues with my car, showed me the failing part, explained what needed to be fixed and why, and answered all my questions patiently and kindly. I am a woman, and never once felt uncomfortable with him or like he was trying to pull one over on me. I recommend R&S with my whole heart!

Hands down, the best. I can't believe that there are not swarms of people posting reviews on here…read more King's seems to have a long history in Raleigh. Every time I mention it, people say, "Duh. You didn't know about King's? My father sent me, and his father before him." Service is fast, friendly, and honest. We love King's and will never go anywhere else.

As always, the folks at King's are thorough, communicative, transparent and provide excellent…read moreservice. I will continue to take my cars there as well as recommend King's to others.