Service: Tire patched and the tires pressure regulated I…read moreneed to make an emergency appointment before driving 8 hours. They got me in and out. The Employees are wonderful and were super easy to work with. I recommend this place 100%

Great prices, frienly staff, awesome place to take your car. Owner is awesome!!!! Would recommendread more

I was told yesterday that I had a nail embedded in my tire and since I am at least 150 miles away…read morefrom home it was in need of attention. Being Sunday not many places open for tire repair , but VIP was open. Staff were friendly , knowledgeable and helpful. I asked if it needed to be fixed and he recommended it due to the fact of my lengthy driving on the tire and causing more damage causing me to pay a bigger fee to repair it. I definitely recommend this business and will return for future needs.

Really appreciate the awesome service and support from the team at VIP in Burlington. Had an issue…read morewith the tire light coming on after hitting a pothole while on a long drive. Great guys! They were responsive and generally awesome during what seemed like a busy time in the shop. Their support of make-a-wish foundation is an added bonus.

My UVM son had a suspension issue while at school with me 500 miles away. He knows little about…read morecars and has a 2008 Sienna with 195k on it. I found Dolans here on Yelp. They could have told him it needed a $3000 flux capacitor. They identified the front struts and fixed them reasonably. They even sent pics of the failed strut . Thx I would trust them in the future

Exceptional service. Professional, very friendly, and reasonably priced. Highly recommend if you're…read morelooking for honest and dependable automotive services.

This mechanic has been great so far. We needed something reattached on the under side of our Mazda…read moreand they fixed it without issue. The big win was being able to make an appointment online and communicate via text. That is so rare and it's very appreciated!

I've only done minor things here, but left feeling good about things, and will be certain to use…read moreNew England Automotive if I ever do need a repair (my car is a Subaru, so maybe I never will!). The guys know how to communicate, and are good about giving some tips on maintenance.

I like these guys. No bullsh*t, no frills, straight up good work and very efficient. I've used them…read morefor collision work and other maintenance with excellent results. They hire very good techs.

Friendly and efficient. Quick service. I will return for other services. Made the annual inspection…read moreeasy.

Outstanding service! Highly professional ... very reliable ... dedicated to customer service!…read more I highly recommend Vitalie for all your automotive needs.

Fast, got me in quickly, fixed up my tire with a nail in it and did my state vehicle inspection in…read morea few hours with no appointment on a weekday. Great service and nice people.

Justin and his team at TJ's hooked me up big time. I came into town from 300 miles away on a…read moreSaturday night and the next morning at the hotel I found that I had a flat tire. Being a Sunday I was lucky that I was able to find a shop that not only was open, but who was able to help me! Justin was able to fix my tire quickly and get me back to the weekend, and at a great price. He was a pleasure to deal with, and I would definitely recommend TJ's without reservation to whoever may be in need of auto service in Burlington!

Honest and good work. They won't do service that isn't needed and they filled up my tires for me…read moresince they were already looking at the car. My go to in Burlington, especially since as a college aged women I have had some bad experiences at other auto shops.

Brian's auto is the best mechanic I've ever had. I went to Brian's on recommendation from a friend,…read moreand relied on them for 3 years while I lived in Burlington. My first experience was an oil change and inspection, where Brian personally called me and spent 15 minutes fully explaining what was going on with my car that had 220k miles on it. He gave me options and was honest in weighing out repairs with getting a new car. He kept my car in great shape for another 20k miles until I upgraded last year and moved away. Everyone who works there is extremely nice and patient, and I absolutely love all the female representation. If you value your time and money, go to Brian's!!

After a bad experience at another repair shop I went to Brian's and immediately got excellent…read morecustomer service... The technicians explained everything ( very patient with all my questions too) repaired quickly and within my tight budget! These guys and ladies are amazing!

I dropped off the car for a state inspection and to get the battery replaced. When I got the…read moreinvoice, there were five additional services listed totaling a little over $1,800. I had the chance to reject them, but it felt like a pretty aggressive way to try to upsell. After I approved only the necessary services, I got a notification later in the day that they had to add one more item to the invoice, a replacement mass airflow sensor. And I couldn't reject it if I wanted to pass the state inspection. I'm pretty skeptical that it was actually necessary, and if it had been included before I'd approved other charges, I'd have felt like I could get a second opinion at another garage. They had to order the mass airflow sensor, so I got my car back in the mean time. When I tried to drive it the next day, I got a warning "Check Hybrid System - Stop Vehicle in a Safe Place." When I stopped at a stoplight, the car wouldn't drive until I turned it off and back on again. I couldn't take it back to Girlington Garage because they'd closed for five days for some company event. I took it to another garage, they ran a diagnostic, and based on the results, I'm pretty sure it's related to Girlington fiddling with the mass airflow sensor. Honestly, I feel kind of scammed. The prices are really high, I feel like they tried to sell me things I don't need (and partially succeeded), and I got back a car I couldn't drive for five days. I will say, the Service Manager, Nya, seems really great.

Brought my car here to have my tires changed over. This is a 30+ year-old project car that I've…read morerebuilt over the past three years. It does not have power steering by design, and it's not required for a vehicle of this age. I've replaced almost everything on the car myself and have five years of shop experience, so I know what I'm working with. Before bringing the car in, I informed them about the existing issues. My rear tie rod bushing was bad because I was sent a defective aftermarket part from TrueHart. I had already contacted the company, and they apologized and sent a replacement. Since the car is lowered, I need that specific aftermarket tie rod for proper rear alignment adjustments. I made all of this clear ahead of time. I also explained that my front subframe was squeaking due to hitting a pothole and scraping my subframe, and that I already had replacement bushings on the way. I told them not to worry about these issues because they were already being addressed. I understand doing a pre-inspection for liability reasons. However, despite being fully informed, they flagged my inspection and then tried to upsell me on repairs I clearly stated I did not need from them. I never asked for diagnostic work -- I only came in for tires. Because they reported my car, the shop that previously inspected it ended up getting fined for issues that occurred after my inspection. My inspection was also set to expire in two months, so it wasn't even close to new. I want to be clear: I have nothing against the mechanic. My issue is with the service writer and how this was handled. In five years of working in shops, I've never had a worse experience. If you don't work on your own vehicle, be cautious. If they bring you a quote for additional work, I strongly recommend getting a second opinion before agreeing to anything. Based on my experience -- and what I've seen in other reviews -- this doesn't seem like a one-time issue. This is the only shop I've ever felt strongly enough about to write a negative review. Unfortunately, this was by far the worst experience I've had.

I've been to this place twice in my time in Vermont and I recommend them…read more The place is clean, the staff is personable and thorough. Two thumbs up.

Despite listing their Saturday hours as being open until 1pm and refusing to take reservations for…read moreoil changes, they consistently refuse to take vehicles for oil changes after 11:45 on Saturdays (even when there isn't a long line). This has happened to me on multiple occasions. It's deeply frustrating for people who work insane hours to take the time to drive over (with plenty of time to spare), only to be told in a very brusque manner that they aren't accepting any more cars. It should be noted that other locations don't seem to have this problem- it seems to be a quirk of workplace culture specific to this particular location.