Just moved into the area near this Mod Pizza restaurant. Never ate Mod before, and being a NY slice slob I'm picky in the pie department. I was greeted by a very friendly and helpful young gentleman named Andrew. Hang onto him Mod. Customer service is rare these days. Andrew built me a mini-6 pie and the result was very good. Nice thin crust, very nice red sauce floating a sea of mozzarella, obviously quality ingredients and I ate it all. Music was current, seating was comfortable. A good atmosphere, but like I said, Andrew had a major part in that. People make the difference. They're a little pricey but I think it was worth it. They had some interesting salads too I may try next trip, which will be soon. read more

MOD Pizza - Mini-6 pie - Fast Food Near Me - Charlotte, North Carolina

I was craving pizza, but didn't want anything too indulgent. So I was happy when I saw Mod had a 6" size. I topped it with chicken and a ton of veggies, and it surprisingly ended up having balanced macros. Loved the crispy crust and everything tasted fresh. read more

MOD Pizza - 6" BYO - Fast Food Near Me - Charlotte, North Carolina

Don't bother using the app to order ahead and save time. The last 3 times I've shown up when they told me the pizza would be ready I give them the name for my order and they make some excuse as to why they haven't even started making it. Not that it's in the oven and not ready it hasn't been made at all. read more

this has been awesome experience for me my first time here the customer service was off the charts and the pizza is so divine my first time eating mod pizza,Dee,Teaira, Kirksey they made sure that this was a great experience just from walking in the door I felt at home read more

MOD Pizza - Fast Food Near Me - Charlotte, North Carolina

Friendly staff, nice and crispy crust. Good pizza, tastes like it looks. Just a but on the pricey side. Mod was a good size, but if you're hungry, get the equivalent of a large. read more

MOD Pizza - Mad Dog - Mod size (w/jalapeños) - Fast Food Near Me - Charlotte, North Carolina

Went to mod for dinner. Ordered a create your own and a Lucy sunshine. When our pizzas were ready they accidentally gave our food to the wrong group, which is fine, but when they remade it, they made them both wrong. The Lucy sunshine was burnt and was supposed to come with globs of tomato sauce and did not. The create your own was missing the buffalo sauce we asked for. Very disappointed. read more

MOD Pizza - Lucy sunshine pizza. Was supposed to also come with globs of red sauce - Fast Food Near Me - Charlotte, North Carolina

I've been here a few times. This review is long overdue. The pizza is great and you can make your own or choose from the flavors the menu. It's like a chipotle for pizza.They have regular gluten free and wheat crusts and plenty of toppings. Your pizza comes out quick so you don't have to wait long. They also have salads, etc. there is indoor and outdoor seating. The staff are friendly and patient. The place appears clean. I recommend and will return. Hope you enjoy! read more

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Stopped in for a salad. Everyone was very nice and welcoming . Salad was made pretty quickly and I was pretty much out the door. The cashier actually came around the counter to hand me my bag and utensils. That was very nice of him . The salad is pretty good. I wish there were a little more fresh veggie options but I understand it's mainly for pizza . read more

I ordered the caspian pizza. If you love blue cheese this is for you! My husband ordered the Tristan with a few extra toppings which was delicious as well. Fast and quick service! read more

MOD Pizza - The Tristan - Fast Food Near Me - Charlotte, North Carolina

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Decent Gluten Free Crust. $3 more but it Taste great and I had great customer service. Their regular crust is good too! read more

MOD Pizza - Gluten Free Pepperoni Pizza - Fast Food Near Me - Charlotte, North Carolina

I like the create your own style! It was a learning experience to what I want next time but it was tasty! Perfectly cooked and very pleasant Cree working today! read more

MOD Pizza - The topping bar - Fast Food Near Me - Charlotte, North Carolina

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Ordered from here for the first time tonight and incredibly disappointed we didn't get an entire pizza we ordered. I did two completely different BYOs and they sent us two of the exact same pizzas. The receipts on the boxes were correct but when we opened them, the pizzas were identical. One was supposed to have bacon, sausage and pepperoni (this missing one) and the other had chicken and veggies. This was a one and done. read more

MOD Pizza - Receipt with both pizzas listed. - Fast Food Near Me - Charlotte, North Carolina

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We love Mod pizza and have eaten at several different ones. They usually never disappoint! We ordered three pizzas and a Greek salad with no chickpeas. The employee must have not written down the salad on an order slip, and another work made it, with chickpeas. When she handed to me, I told her I ordered with no chickpeas. She went back to the prep area and clearly picked what she could off the salad. When I asked for a new one bc there was still chickpeas on it, they said I didn't ask for it with none. Rude employees who try to argue with a customer. I know I ordered without! Don't be back to this location. read more

Pizza- 5 stars. Customer service- 1 star. Great pizza - if you order physically in the store. Fairly forgiving customer but too many missed experiences not to post review. Order for pickup or delivery at your own risk. 80% of orders have been wrong or missed items in order for pickup. Delivery has had wrong order more than once for delivery and missing pizza resulting in having to go pickup ourself, get back in delivery line (wait at least another hour), or get a credit (ummm- we ordered because we wanted to eat pizza). Customer service is lukewarm at best about correcting errors. Overall, pizza itself is very good and one of our favorites. Too inconsistent - will fall to the bottom of our list for options. read more

Really enjoy MOD, great pizza for a great price, quality crust with quality toppings. But unfortunately last night almost half the items I ordered on my pizza stated on my ticket were missing. Id understand if theyre just out - but they could say something. I was super disappointed when i got home. Guess i shouldve checked the pizza there... at least it's unlimited toppings for the same price, but i was really looking forward to the pizza i ordered, not what i received. read more

Saturday night pickup order was awful. I didn't return it because we were hungry and not worth the extra trouble. Pizza crusts were not done. And cold. It was as if we were eating a cold pizza soft taco, or a cold pizza on pita bread. I have had their pizza before and enjoyed it, and I guess I never ordered on a busy night. I'll stick to Tuesdays for MOD, and Mezzanotte on the weekend ms read more

I ordered on 11/17/21. The food is good. That's why we continue ordering from this business period. I'm just sick and tired of using a third party delivery service and having the stores (sardis and Matthews location) NOT taping the boxes down during a global pandemic. I'm legally blind and have had them tell me to come and pick up a new order yet they won't pay for my Transportion. I didn't bother calling for my packages to be taped down. I just wish that they would do it REGARDLESS of a dang phone call. The food is good, but the safety of your customers isn't important obviously. They should REALLY be concerned about food safety no matter how busy they are. JMO. read more

Wonderful pizza! Tasted great. The pepperoni was too spicy though. Also, we had to tell two different pizzas our order. First, to get them to make the pizza in front of us, and then later to pay. They should have a different system so that customers won't have to repeat what they already said. Very frustrating. Workers are very friendly and nice. read more

Best gluten free pizza in town! You can also select unlimited toppings for the same price. Employees are super nice and I love their app for online ordering! read more

Like the place but dining room closed apparently. Refer you to stay outside and order on phone. We left. Too hard to take orders?? Tons of employees inside sweeping floors and other unnecessary things if dining room closed. Lame. read more

FOOD POISONING CENTRAL!!! Should have figured that out when the pizza my husband picked up (we ordered 2 different ones) had like a 1/2 ounce of cheese (oh, God, I hope that's what it was!) and a SCHMEAR of horrible tomato sauce. Started feeling sick immediately (OBVIOUSLY CR*P that was left sitting out & as "Poison Control" said "You have a much greater chance of getting food poisoning from your local pizza place than from a frozen pie by a respected company". Funny -- it was exactly THAT which gave me food poisoning, "NEWMAN'S OWN VEGETARIAN PIZZA". Guess I should just be thankful I'm currently alive to talk about it! Very painful & relentless "D". I'm surrounded by puke bags just in case. MOD pizza said they'd refund the order. . .we'll see or a dispute will begin. Meanwhile, PLEASE do yourselves a favor & never order from them! And no. . .I can't name ONE pizza joint locally to suggest to order from. Just remember that most of the so called "good reviews" were written by the JOINT themselves! read more

This is supposed to be a pizza restaurant, but the employees here are clearly going through the motions preparing the product... The regular size pizza is almost like an appetizer so the maxi, would be the way to go for anyone who is hungry. Ordering extra items, for the pizza, they were thrown on, like a sub sandwich, clearly with no consideration for balance of ingredients/presentation etc. and the pizza was burned on the bottom in spots also... I know this is not a pizzaria per se, but you have to make an effort to present a product with some degree of consistency and quality and make sure your employees understand that. FYI. read more

We stopped in for lunch (to go) about 2 weeks ago. My daughter's pizza had a hair in it. She is a vegetarian but had sausage on it.... guess mushrooms and sausage look alike. Maybe they should move the two so they are not next to one another. Nice folks just was disappointed they did not take the time to provide a quality and correct product. Will not go back. read more

The pizza was great! Fresh ingredients , great customer service. No complaints with that..... But the restroom for women was yucky. Toilet was dirty with red gunk from not being cleaned. read more

COVID handling grade = A With MOD, you need to be realistic about what you're getting. It's fast pizza. They can only do that with a very thin crust. Sadly, that crust tastes like a hot saltine without the blessing that is salt. The toppings are fresh, plentiful and good. The staff is great, although I truly hate being accosted with "are you ready to order?" The instant I walk in. The intent is to make people feel welcome, the irony is the actual affect of feeling rushed along. read more

First thing I noticed about this place is how many people were working...whoa there were like 20 smiling faces greeting you as you walked in! Immediately someone asked us if we've been here and explained the ordering system to us. I decided on the Tristan (pesto veggie style pizza). The crust was so crispy and delicious!!!! The toppings and cheese tasted so good. It's a very family friendly place so if you're looking for a chill spot or semi loud place to take your kids, this is a good choice. They had little chocolate cakes wrapped up at the register and I'd love to try those next time. Great service & great food! Definitely one to put in the rotation. read more

MOD Pizza - Tristan - delicious!!! - Fast Food Near Me - Charlotte, North Carolina

Newest mod pizza in the area- been open for 2 weeks. It was packed! The line was to the door. It went quickly and we were at the front within 10 minutes. We placed our order- went down the line and picked our ingredients out. For those who haven't been to mod before it's a build your own pizza spot where the pizzas are cooked quickly and all ingredients are included in one price. We thought we would have to wait at least 20 minutes given the number of people in the place but our order waS out within 10 minutes of paying! This location definitely has it together unlike the matthews location where we waited over 30 minutes in linE and then 40 minutes for our pizzas. I will be sticking with this MOD location in the future!! read more

The person making pizzas touched a patron's cell phone to talk to his wife. After holding the customers cell phone she then proceeded to reach into the toppings without changing gloves. The staff did not understand why this was a big deal and how disgusting this is. Used to eat here weekly and will not be going back. They did at least tell me happy Halloween as I left. read more

First time ever visiting a MOD pizza . New to charlotte not like Nyc pizzerias but love how you can choose over 30 items to add on your pizza. Crust is alittle to thin but I guess that's healthier. The gentleman behind counter were great also guiding me to order for first time read more

Best pizza I've had in a long time! I love that you can create your own pizza and they have so many toppings options! The thick crust is amazing and I get it everytime I go. read more

They've worked out some growing pains and there's a noticeable improvement in customer service/engagement. Great thin crust brick-oven pizza! Online ordering is super easy, and it looked like ordering in-person was just as simple. Think of MOD as like a Chipotle in that they make your pizza in front of you and you can choose the toppings. I also liked that I could make a custom salad. Family-friendly and clean with ample parking. A really great concept and a welcomed addition to the neighborhood. Will be ordering from here again. read more

My FAVORITE!! Definitely a go to when out running errands and need to grab an individual pizza made to order. They have specialty pies and salads and you also have the option to freestyle!! They have a rewards program that allows you to earn points towards a free pizza! Make sure to stop by! read more

Since MOD pizza opened up across the street from us, we've been eating about 200% more pizza than we used to. They are always fast and pleasant and the build your own pizzas always sound good. Unlimited toppings is such a great idea. Love this place! read more

Just picked up a take out order. Their employee serving the to go orders "inside" the restaurant was not wearing a mask and seemed proud of it. Very arrogant and dumb. We will not patronize this restaurant again. C'mon people, it's not that hard....wear your mask and be respectful. read more

Margherita pizza was ok, dough was initially as small as a tortilla & then of course when cooked it shrunk. Again tasted ok & the staff was very friendly, part of their schtick I guess, if I go again maybe I'll try building my own pizza. I would like to try their salads, unsure if those are pricey though. I've passed by a number of times & its always got a good crowd so customers must be happy! read more

I have been to MOD Pizza 4 times now and am still impressed w the friendly employee welcome and smiles of all who work there. The cauliflower crust is amazing and unlimited toppings fresh and delicious. It is my new favorite lunchtime go to! read more