Venue is disgusting! I rented this place through Peerspace and it was filthy in inside and even dead roaches laying on their back. I would never eat anything out of here. read more

NEW OWNERS ! After ordering tonight and the pizza was absolutely horrible, I had to call them back to specifically ask if they have new owners because I've never had such terrible pizza in my life. If you look at my last review, this USED TO BE my favorite pizza in Charlotte. We've been ordering from here for at least 5 years. After seeing and tasting the pizza tonight, I just knew something had happened. I ordered 1/2 pepperoni and black olive & 1/2 sausage (our usual). When we opened the box, the cheese had slid off the dough !!! The dough was barely cooked. There was hardly any black olives on the pizza at all. Look at the photo attached ... there are a total of 3 olives on 2 slices !!! The dough was not cooked all the way through and you could literally see and taste the uncooked dough. Honestly, this was the most horrible pizza I've ever had in my life. When I called to see if there are new owners and that's why, the girl on the phone initially lied and said there were no new owners. Then when I was telling her how horrible the pizza was and that the dough was not cooked she said "Well, it's the same oven." "We put it in for the same 5 minutes." So I said, so you ARE under new ownership ?" She knew she was caught and said "Yes, ma'am." I told her "We have been ordering for years but we're going to have to find a new pizza place now." Ugh just terrible. We will not be back. Like, HOW do you screw up pizza ??? Do NOT go here. read more

Milano's Pizza - Sliding cheese off the crust. Dough not cooked. Yuck ! - Italian Near Me - Charlotte, North Carolina

Ordered three different pizzas last night. All of the crust were burnt. I ordered mine with extra sauce and veggies as I don't eat cheese. No extra sauce and even my daughter who had one of the other large pizzas said that the mushrooms were not cooked, I experienced the same thing on mine. $60 later and with a tip I 100% would not recommend eating or ordering pizza from here. I know there are a lot of other choices when we come to Myrtle Beach and it just so happened that a flyer was at our door so I'm not sure if they have an agreement of some sort with holiday inn vacation at Myrtle Beach but definitely would not do an order , super disappointing. This is one of our favourite locations for vacation and since we have family in Columbia, we are coming here more often, but this is a place I would never order from again. read more

My Experience At Milanos was wonderful especially the Stromboli pepperoni definitely will be back soon to try more! Service was definitely A1! read more

I ordered 2 large pizzas and since they ran out of boxes I get 4 small pizzas that do not even come close to the amount of pizza. What a rip off. This should have been disclosed when ordering and payment was made read more

Milano's Pizza - Italian Near Me - Charlotte, North Carolina

Went in and grabbed a Supreme Pizza to go. The pizza was good! It was covered in toppings. They did not scrimp! The crust was also very good. The restaurant was clean and the staff were polite and friendly. I will have to try the pasta next. read more

UPDATE: Credit where credit is due. Three months ago, I posted here a scathing condemnation of Milano's. At that time, I determined to never order from them, again. However, to-day, I placed another order with Milano's to take advantage of a deal on their fettucine Alfredo, a favourite of my wife. I also gambled $20 and ordered another pizza from them, expecting to be disappointed, but hoping for otherwise. My five-star rating shows that the otherwise for which I'd hoped became a reality. This pizza from Milano's was one of the best I'd received from a pizzeria. The crust was firm and cooked through. The toppings were flavourful. Particularly of note, the pizza came with a very acceptable amount of cheese, though I did not order extra cheese. And it arrived hot right out of the box. Milano's hit all the marks on this one. I cannot comment on the fettucine Alfredo because my wife chose to save it for dinner, and I wanted to get this new review out before I got lazy and forgot about it. I was going to save half of the pizza for my dinner, but it was so good that I ate all of it for lunch. This time, Milano's knocked it out of the park. If it can stay consistent, we'll be ordering more from them. read more

Ordered delivery from this location. Ordered Parmesan chicken and an appetizer. The food arrived on time and was still warm. The appetizer needed to be heated up a bit but that was due to delivery time. Pasta was great. Added some salt and pepper, was perfect. Just enough spice and flavor. They don't beat out the family recipe but this is so close Will order again. Thanks!! read more

Milano's Pizza - Milanos Sampler - Italian Near Me - Charlotte, North Carolina

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I recently visited Milano's pizza and ordered the chicken Alfredo pasta, it was delicious! It was a nice hefty portion and seasoned to perfection. I spoke with the new owner who was also very kind and personable. I will definitely be back soon to try more menu options! read more

Best NY style pizza in Charlotte. Great crust. Don't be afraid to order it well done. read more

The store was closed at least tell uber or doordash to not waste everyones time either way you get charged for the delivery fees for our time . read more

Customer service is great. Waited for over 45 minutes on a hamburger. Not to mention it's 100 degrees in there.

Late delivery, and my complaint is that I received no updates while I was waiting. The pizza was actually really good, if a bit cool. It was rainy, and may have been a rough day for the delivery, so no complaints about that. I just wish I'd had some update. read more

I contacted the manager at Milano's and they gave me a full refund, so I'm updating to 3 stars for the service.

First, we have been going to Milano's since 2018 (maybe 2017). Pizza was great, consistent and perfect. Cooked just right. Crust with the perfect light crispness. It was a goto staple in our house. Now, the last two times something is different. 1) I no longer see the folks who used to run the place. The same faces I always saw. 2) The ordering process is primarily automated. Some generic computer voice that give option #1 to get a text link to order and #3 was to talk a "team member on our staff". Super generic. but when you hit #3 the phone disconnects. To get through don't press any key prompts. 3) The pizza has been absolutely terrible. Soggy. Flops like a soggy clumb of wet paper towel paper towels. You literally need to needed to finish it in a frying pan. In one of the pictures you can still see undercooked dough. And in the other you can see the bottom is just like a processed piece of cardboard. 4) Customer Service. I called back to speak to a manager. "There isn't one here". Me: "Seriously? Then who can I speak to?" His response: "Well there really isn't anyone to speak to. I can take a message." I asked if someone had a key to close, he said yes, so I asked to speak to them. He said "they are busy". I am about to lose it now! Asked him when the owner would be in, he said maybe tomorrow. I ended it there and am going to call back tomorrow. If I reach him, I will update this. To wrap this all up. Pretty sure ownership has changed and the food quality and customer service has gone to nothing. If I could give 0 stars I would. UPDATE (1/20/24): to date no one called me. So I called back today and spoke to the same person I spoke to last week. She acted suprised when no one called me back, so I asked to speak to the general manager or someone else. She said they weren't available. At that point, I was frustrated, told her this was ridiculous and ask who I should speak to next! She asked me to hold on and came back to say the store manager will come speak to me. NOTE: she told me the manager wasn't there just a minute ago. Finally the manager came on and said they would take care of it. ADDITIONAL INFO: He did explain they are moving on from a number staff and trying to get their feet under them as new mgmt, and hoped we will give him another chance. His honesty seemed genuine (added back 1 star), so we will see. Maybe we will try again, maybe we won't. read more

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Needed delivery at a local hotel for dinner on a Saturday night. They were fast and friendly. My combo pizza was great. Hot, fresh and tasty. Will try to visit the restaurant next time. read more

Milano's Pizza - Medium Combo Pizza - Italian Near Me - Charlotte, North Carolina

I've loved Milano's Turkish pizza for years. The toppings have always been fresh with bubbly cheese, and the crust has always been fantastic. We ordered our usual Turkish pizza tonight, and we were SO disappointed. The crust was thin and soggy, the cheese was barely melted, the protein toppings were burned, and other than the red onion, the veggie toppings were minced and barely noticeable. It actually looked like someone had spread ketchup on a flat cracker, burned the meats on the grill, and tossed some cheese on the mess before they sealed the box. On the plus side, it was delivered 15 minutes earlier than scheduled. We will not be ordering from them again. read more

Great food!! Worth the wait, had 3 different entrees all were very good! Mozzarella sticks are top notch!

New owners! The quality and customer service is great! They also have amazing prices. This will be my go-to pizza place in the Steele Creek area! read more

1/1/24 @ 5 pm. Skeleton staff. Person who took our order was very young and quite clueless. We had to pay for 3 tap waters ($6.00). We wanted to split a salad in addition to our other orders, but were not allowed to have an extra plate! Food was flavorful, but not spectacular. Might return to try again when the "boss" is around. read more

I have never had such poor pizza in my life. The pizza was so soggy, with puddles of grease on it. The poor delivery guy must have had grease all over his car, because the box was leaking. The cheese was sliding off. I have never seen pizza like this in my life. read more

Milano's Pizza - Italian Near Me - Charlotte, North Carolina

The pizza is great. Jay the Mgr is amazing. I had a little problem. Jay went so far above customer service i was amazed. Go try them.

This is a Raleigh staple. Wonder Italian cuisine. Friendly staff, affordable prices. Everything you can wish for in a local place.

Horrible service the restaurant smelled like fresh time on the floor just disgusting, the order I place d over the phone 30 minutes before I came to the restaurant still took a hour and a half and after a hour they telling me they didn't have one of my meals which was for corporate at my company! We will never come back to this location for my company FRITO LAY! read more

DO NOT EAT HERE! Absolutely the worst pizza if you don't sauce cheese and cook it properly. You don't need a blanket of cheese the thickness of a comforter on a pizza. No sauce I literally had to peel the cheese back like the pizza was some kind of box and put sauce on the pizza that I had to BEG the employee to give me a side of sauce just charge me. It was the worst experience ever and I will NEVER Be going back no matter how a 2LG pizza and 2 2 liter drinks for $17 special worst pizza ever read more

Went in already with SUPER LOW expectations. was shocked it was even open at 1:45pm. So I thought well it's advertised as an Italian restaurant- they have a pizza deal all over the windows BUT who would have guess- I hey don't have pizza. BRING BACK THE OLD OWNERS read more

I'm obsessed with Milano's. I don't live on that side of town anymore, but whenever I find myself over there, I HAVE to go. Their buffalo fries are so good (and a rare find), along with their homemade ranch. My hubby and I have gotten into real arguments over that ranch. Anyway, their pizza is also good and unique, plus I love the fact that they offer Kalamata olives. If they offered beef pepperoni, I'd drive across town for this pizza. read more

Very disappointed, I ordered shrimp Alfredo an it was absolutely tasteless . The shrimp still had the shell on it . Some of my coworkers order the veggie Stromboli and it was undercooked, very doughy . I called the store to discuss this an asked to speak to a manager , the lady that answered the phone refused to let me speak to a manager so I decided to express my disappointment via this review . will not order food from this place again an strongly do not recommend. read more

This has been a staple of mine for the past year or so once I discovered they existed. It's ducked off in a small plaza and east to miss but the food is good. My go to is the seafood pie. It always tasted great, full of flavor and not too much bread. Moving to the other side of town so I won't get here as often but, I definitely recommend read more

DiGiorno is better pizza. Tried the Sicilian pizza which is actually the same as a normal pizza but with toppings. The Italian bred is a 65 cent loaf of bread from Walmart dipped in butter with pre diced garlic. Topped off in the microwave with cheese. For now on I'll drive the extra 10 min and go to sapienza in uptown or inizio by park road. The only good pizza I've had in Charlotte read more

Great food and friendly service - with 16" pies. We've recently relocated to the area and now we found one of the most important places that you need in a new location - your favorite pizza stop! read more

Had another go with Milano's Pizza is nothing to write home about, decent but thats all. Price is high for the amount of food that you get. No small pizza should cost 12 dollars. I will go back to Luigi's, 8 bucks for 2 slices that are far larger than the small pizza I got here. Pizza sauce is sweet, crust is ok if you like a hand tossed puffy crust. All in all, not bad but with Luigi's less than a mile away, I think I will make the drive. read more

Came here for the first time today. A few people in the office suggested it, so about 4 of us places orders. Placing the order over the phone was quick and easy. The man who helped over the phone and at pick up was super nice. The food was done when they said it would be...... always a plus. I had the pepperoni rolls and they were cooked perfectly. No complaints. And the other orders were made correctly, but I can't speak on the taste. Oh, the fries were good too. It's in the corner of a small row of shops, so you could miss it. But I say give them a try. read more

Yes, a pizza delivered sounds like a good idea. And Milano's is on the Yelp EAT24 system so we went through the wizard and paid for it. The confirming email says "45-60 minutes." At 80 minutes, I pinged customer service who said "The restaurant assured me that the driver has departed with your order and should be pulling up momentarily." Yes, he arrived momentarily if your definition of momentarily is 40 minutes later. My home is 2.8 miles from the restaurant. The sandwich was good and the salad was good and the pizza (once reheated) was good. They followed my special requests to leave things off or on, which was good. So. It took two hours. The pizza was room temperature. Cold pizza an hour late? I won't be ordering from Milano's again and I would say "Meh. I've experienced better." read more

Milano's Pizza - Pizza from Milano's - Italian Near Me - Charlotte, North Carolina

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The BEST customer service! We originally ordered our pizza from DoorDash. It was obvious the driver must had dropped our pizza. We returned our order and received top notch service which more than exceeded our expectations! Cooked to perfection and absolutely delicious! Thank you! read more

The food was excellent. Got the chicken parm and it was very tasty. Service was excellent. Ordered delivery once and it was delivered quickly. Ate in a couple times and the dine in was hreat too. read more

Good food. I miss the lasagna they used to make. Not sure why they no longer serve this.

Best chef salad I've ever had & it comes w free garlic bread. More toppings than lettuce! Pizza is very good too. Strip mall pizza places are always the best! My go-to lunch spot. read more

Food is great & service is too. The lasagna is pretty good. Didn't have enough sauce for me but it was still delicious. The pizza is always good. Wide variety of toppings read more

Really bad customer service by the owner. When I complained about receiving cold pizza. I was hang up on 3 times by the owner. And then told, I could not longer patronize his business. For the past 7 months, I have been ordering at least 4 to 5 times a month and have never complained. read more