Savior! Omg. First Kathy called and honestly most knowledgeable person with the tesla needs and…read morewhat appropriate towing is required. Very professional. Carlos shows up in 10 mins! He is very kind and also 22 years in this business. Very knowledgeable with my fully dead tesla and double dolly towed to ensure it doesn't damaged the car. He even tried to jump first to try to get to tow mode. Took the time to do what right! Absolutely amazing person and so helpful! I will request him going forward for any aaa towing needs. Vital towing is the best thing that happened in a horrible night of car issues!

Got a flat bed to pick up my car and take it to my mechanic. Service was timely and did not cost…read moreand arm and a leg. Operator and driver where cordial and knowledgeable.

Ari was really quick and easy to deal with, excellent service, fair pricing. Highly recommend 5…read moreStars

Fast service. Very knowledgeable and good prices. Hopefully won't have to use them again lol but if…read moreI'm stuck in a pickle definitely calling back

These are are great and responsive. sucks They get bad reviews cause losers get their cat towed…read morefor violating laws. I have called them to get a car towed for blocking our dumper etc and they are fast. Appreciate the help guys. high key recommend to all property managers to clean up the lots or illegally parked cars.

The customer service was awful. It's like they want to stall to keep your car there longer. I…read morecalled the number of the towing service and a woman answered. I was given the bare minimum of information and then she hung up on me...?! It was ridiculously expensive to get my car out of their towing yard. It was $404 even tho my car was there for less than an hour. The prices set up were closer to $200 for less than an hour yet i paid up to double the price. These towing yards are just looking to scam people. Good luck if you ever get your car towed here.

Been using art towing for my tow needs for about a year now.The owner who also drives most of the…read moretimes is a very sweet guy,he goes above and beyond to help me get my cars around.I always recomment him to everyone who aak for tow services.

From the owner: Many years of experience, and truth worth results.read more

Absolutely I recommend this business. The other day I had a flat tire on my Ford raptor and i…read morecalled AAA to come and change the tire for me, AAA sent couple of different drivers who both had excuses as to why they couldn't change your tire for me. I called AAA the third time and finally they sent Ray who came out and got it done with a smile on his face and with a great attitude. I can't say enough about how pleasant Ray was and he crawled under my truck, removed the tire and changed it with a smile on his face! He is one of the nicest people you could ever meet. I couldn't recommend him more. If I could give him 10 stars I would.

We had a tricky situation and called three other towing companies before finding US Tow & Parking…read moreServices. None of them could get the job done, but then Ray showed up and completely turned things around. He was incredibly professional, calm, and kind from the moment he arrived. He assessed the situation quickly, had the right equipment and mindset, and got it done with zero drama. You can tell he takes pride in his work, and it really shows. Highly recommend Ray and US Tow if you want someone reliable who knows what they're doing. Lifesaver!

I called requesting a towing for my dads flat tire and to be tow at a local shop (4 minutes away)…read more I was told 40 minutes. After over an hour the towing guy calls me and he was at the wrong address. So now an additional 20 minutes wait. They still charge me full price for the service. Again 4 minutes away. Sorry but won't be using this company again nor referring them out. And I had to mount the car and dismount onto the tow truck. The towing guy said he doesn't drive the cars. The owners do

I wish I could give this company a lower rating , 1 star I would say is a bit much. I had one of my…read moredrivers get into an accident .. our vehicle was in the middle of traffic , called this unreliable company and told me they'd be there in 30 min. 4 hours later my driver and the car are still in the middle of an intersection. Excuse after excuse every hour I called .. If you're reading this please don't use this company . Do some more research .

My tire blew out on the freeway, but, thankfully, I was able to drive it slowly off the freeway to…read morewait for roadside assistance. Chris from West Hills Towing came to help me, and he was so very kind. He speedily and expertly put on the spare tire, and I was ready to drive. Chris so saved me in a super-stressful situation, and I am so very grateful to him for helping me. Thank-you HUGE, Chris!!!

AAA is unfortunately partnered with west hills towing for battery checks and exchanges. Apparently…read moreAAA makes the tech check the battery every time they come even though the first tech stated the battery needs a change. The first tech from west hills towing company straight up lies to customers saying the battery is either chargeable or replaceable when he doesn't have the jurisdiction to do so. So he doesn't charge my battery that apparently needs to be charged and he sets up a next day battery delivery and installation without telling me what time it is. He just said to call AAA in the afternoon which I'm glad I didn't listen to him because he scheduled it at 10am when I had something going on. The 2nd tech comes the next day and demands paperwork from AAA that the battery is under warranty when this was never discussed previous day or by AAA. He checks my battery and said it's good. I called AAA to verify and they reported from previous day that my battery report was "good and no issues" so why did the first tech said it needed to be recharged or replaced? It will forever be a mystery. The funny part is this company loves to hide its tracks because they conveniently "don't have any documentation of the tech coming out the previous day". My fault for trusting the system. I should have asked for all the documentation from the beginning. Don't even bother with this disorganized dishonest company. On top of it they charge $100 for labor. Thanks west hills towing company for wasting my time and not fixing the problem.

This is the Easy Button of towing. No third party phone service here- you're texting directly with…read moreOscar. Tell him the pick up/drop off, he'll tell you the amazing price and time he will be there. He communicates well and shows up on time, every time. Best of all, you dont pay extra for the convenience and stellar service.

OSCAR WAS A REAL FIND! Our car accelerated into a row of hedges and got wedged in, unable to move…read moredue to no traction forward or backwards. AAA dropped the ball 3 times and out of total frustration we called Oscar after seeing all the great reviews on him from Yelp. It was 1030 pm on a Saturday night, we called him, sent him a few photos of our mishap and he said "I'll be there in 30 minutes". And BOOM! He was exactly on time. He easily extracted our car and put it on the street for us. Took minutes! His price was SO reasonable; he was a true professional, excellent in every way you could rate him. I would NEVER consider using anyone else for towing. This gentleman is TOP NOTCH! THANK YOU Oscar! You made our difficult situation so manageable and stress-free

Northridge Service was the company AAA assigned to me when my sister needed help changing out her…read moretire to the spare since it blew out. I reached out to AAA and since my sister was in the Porter Ranch area, Northridge Service was assigned to the service call. Right away one of their driver called me and told me he was 10 minutes away when the AAA app showed me it would take 45 minutes. He drove around the parking lot and found my sister in the Vineyard Porter Ranch. After confirming I was a AAA member, he changed out her blown tire with the spare tire. Thank you so much for the assistance.

Whenever you call AAA for roadside assistance, the usual format is that depending where you are,…read morethey will call one of their approved centers. Most of the time, issues with my cars have transpired in the radius that selects Northridge Service. I consider this a blessing, because immediately, I feel comfortable, in spite of the stress that can overcome, when you are stuck with a non functioning vehicle. This time, I had an experience that was so impressive. So imagine my real time scenario. My car is rattling, loud sounds, I am hearing like broken glass and metal, there is a lite but significant burning smell. The car dash alerts me with sounds and a warning sign, to immediately stop, not drive the car. So I frantically comply. When it was time to call AAA, before I even got off the phone, the dispatcher at Northridge Service was already calling me, stating they were going to be on their way. Wow. Wow. This is also a compliment to AAA too, who provided a swift response, with immediate relevant communication and high level of service. The tow truck arrived in less than 20 minutes, another friendly driver Abdolhamid (Tony), who loaded the car promptly and swiftly took it on its way, to Northridge Auto, for examination, analysis and a plan of action. Amazing. Thank you.