Fruitvale Collision Center has my business while I'm in the Bay. Jose was extremely responsive and…read morecommunicative throughout the entire process. He helped me understand how insurance would work with my hit and run situation and was able to recommend the best course forward for my car since I was paying out of pocket. The team at Fruitvale Collision fixed my car as good as new and held it for me while I was out of town (no storage fees!). The pricing was less than other shops I got quotes from and very fair! They even fixed a dent in my hood free of charge (other shops quoted ~$1000+) I'm very pleased and will recommend them to anyone looking for quality auto body work!

No complaints. They have helped me twice now, once to replace the driver's door after a hit and…read morerun damaged the original, and then to also to re-attached my bumper after... a hit and run. (This is what happens to your beater car you park on the street in Oakland.) They did quick, good work both times at a great rate. They are friendly and happy to work with you to find a solution to your problems.

So grateful for a 10/10 experience -- from my first conversation with Ricardo (AKA. Ricky) to…read morepicking up my expertly repaired (and polished!) car today, as promised.

We used this repair shop for two of our vehicles, once for a windshield and once for more extensive…read morework. Both were done faster than expected and well. The shop itself is also the cleanest I've ever seen and the employees are very nice. I also appreciate the constant communication.

Brought car for tire changes on a day I had to put my cat to sleep, couldn't stop crying all day…read more sales person was incredibly kind and understanding, prioritized And gave extra service. Wish I could remember his name because one does not find that kind of outstanding service from most businesses. Plus the tires are great!

A very good shop. I have been restoring my old car bit by…read morebit and this shop has made the project easier. I tend to buy my own parts and this shop is ok with installing them, which is a big plus. Good people at this shop, I will be taking my old one here going forward. Sometimes you have to wait a week for an appointment but that's fine with me. Thank you David and team.

Nice people and great service! I recommend them to 2 people. One was very happy with them and the…read moreother is still waiting on the insurance to give the ok.

Will women get overpriced here? Yes. I came in the shop a…read morecouple of months ago for a repair and was charged ~800. This week my husband came in the shop for the exact same repair, and was quoted ~600. Interesting. When he came to pick it up after the repair, he walked in on the office woman talking to the male owner about how they overcharged me the first time. The repair was good both times, but don't waste your money here. I won't get that extra ~200 back, but the mental image of the lady jumping out of her skin with fright as my husband caught her admitting to the overcharge is priceless. Warms my heart lol.

Auto Works has incredible customer service. I called to see if they could help replace a turn…read moresignal bulb that burned out. They asked if I could come to the shop for them to diagnose. I came by an hour later with a replacement bulb in hand, and they installed it within a few minutes. I highly recommend them for their excellent customer service and honest communication. A++

Car repair due to an accident Best repair super detail !…read moreThank you Miriam, Ivan, Judith and Daniel ! For the best customer service you guys rock! The details in the repair, the time also Wow !!!! Muchas gracias super recomendados !!!! Lo dejaron como nuevo and thank you for the messages and phone calls updating me about the car !!!!

Once in a blue moon lunar eclipse you come across a business run so well it raises your bar of…read moreexpectations high and deep inside you know you will be coming back. Practically unheard of for an autobody shop! California Collision is one of those unicorns. My only regret is not hearing of them sooner. Reflecting back on my involuntary experience of being the receiving end of a rear-end collision on the freeway, California Collision was the clear stand out. Not only did they get my BMW back on the road like it never happened, they handled it like a concierge would. Take that from a regular business traveler that works in the private equity world. George and Team handled everything in my best interests. They are an honest to goodness family business; the real deal- they all share the same last name. The first thing George did during the drop-off process was insist on giving me a walk-thru tour of the *entire* shop and work area. Other shops hesitate and deflect with these requests but George volunteers it first thing without even being asked. After using the restroom on the way out, there was not a corner I didn't see. Communication and customer service is first class- my calls, messages, and emails were always returned in a timely manner. They dealt with insurance and the car rental. I didn't have to do anything besides provide approvals. The job was done exactly how I wanted and even exceeded expectations. My BMW is older now and I expected aftermarket parts but I ended up coming out with all OEM parts at 0 expense to me. Even my optional factory/ OEM+ M-division performance parts were handled. Color match and fit were factory perfect. George is a perfectionist and personally inspects your vehicle after work is done and only releases back to you after it passes his high expectations. I have never ever ever been spoiled by a body shop like this.

I reached out to George the moment my husband's parked truck got hit in front of our house. The…read moredriver of the other vehicle instantly admitted fault but it didn't make dealing with the insurance companies any easier. We went through our insurance company thinking they would advocate for us and that they would make the process easier. They actually did the opposite. George and Angelina were our contacts at California Collision. They were AMAZING; super responsive, professional yet very personable!! I can't say enough about how great they were while we navigated a stressful repair through our insurance company. They used new Ford OEM parts for the repair vs used or cheap aftermarket parts that didn't fit properly. I never thought our insurance company would try to use the latter but they did. George and Angelina amended a supplement list with them 6 times to fix the truck with the correct/best parts instead of the cheapest. The truck came out beautiful; my husband and I were thrilled with how it looks and handles! The truck looks amazing but it also was mechanically repaired perfectly as well! We are VERY pleased we used California Collision for the repair! They totally go the extra mile for their customers. They even dropped the vehicle off at our house when the repair was complete. Highly recommend!!

Needed to have my catalytic converter replaced. Crash Champions is on State Farm's list of repair…read moreplaces. They are TOP NOTCH! From the moment they received my vehicle to my pickup day, they kept me in the loop about how the work was progressing. Ross, Tony, and the rest of the team were professional, friendly, and focused on making sure the client is happy!

I had a very disappointing experience with this auto repair shop. From the beginning, the customer…read moreservice representative came across as arrogant and spoke to me with a tone of superiority. Instead of making me feel like a valued customer, I felt as though I was asking for a favor rather than paying for a service. Communication was poor throughout the process, and my vehicle repair was delayed by 10 days without a satisfactory explanation. After dealing with the lack of professionalism and unnecessary delays, I contacted my insurance company and requested that my claim be transferred to a different repair facility. That decision turned out to be the right one. The new shop treated me with respect, communicated clearly, completed the repairs promptly, and provided the level of customer service I had expected from the start. I hope this shop takes customer service more seriously because treating customers with courtesy and respect is just as important as the quality of the repairs.

Ahmad is truly the best! I have had experiences with other car shops in the past where they try to…read morecharge me an arm and a leg for something my dad can buy and replace for $50. Ahmad gave me a great deal! He and his team were very fast fixing my car (replacing my bumper, grille, undercover, paint job...etc.). He is a very kind person and you can tell how genuine he is. If I have any car issues in the future I will be back. I'm also going to recommend him to my friends and family who are in the area.

Went to Diamond Auto Center yesterday afternoon took my car in to get my bumper fixed. Ahmad took…read morecare of it the next day and did a great job at a reasonable price. I would highly recommend his auto shop.