I ordered a generator from them on 9/9/20 which the represented as having in stock. On 9/14/20 I sent them an email inquiring why I hadn't received any shipping information. I received no reply from that email so on9/17/20 I called and was then told the generator I ordered was on back order and not available until December but I should not cancel because they are back ordered everywhere and I wouldn't want to lose my place in line. Are you kidding me even if that was true why would I want to leave my money with a company who was dishonest from the beginning and that I had to chase to get the information I was looking for. I had read reviews prior to ordering and there was on bad review saying it took much longer to get their product, however they had many good reviews so I gave them the benefit of the doubt. If you're wise you won't make the same mistake. read more

My contractor was an idiot, He used all of the square wall blocks in the center and did not have enough to finish the square ends. After waiting months for the contractor to finish my project, I order a half pallet (minimum) of blocks to get the 10 blocks I needed to complete the job. Laid it out and finished it myself. Folks at Modern Builders Supply was helpful and sympathetic to my plight. I guess a lot of contractors don't finish the job and leave the customer with a mess. read more

Alex and Summer work as the team extremely help with great knowledgeable, patient, courteous and professional I am happy customer and appreciate their service. read more

Have to give a shout out to Eric at Modern Builders for going above and beyond to get me exactly what I needed, and quickly got me on my way--safely and securely. I shop around and find this place to have the best prices and of course, very helpful staff. Thanks Eric! read more

Modern Builders Supply - Great prices and service! - Building Supplies Near Me - San Marcos, California

Modern Builders Supply has excellent customer service, very friendly and helpful personnel, and great product selection. There are numerous product displays, product samples and a hassle-free sample take-home policy to help you make your home improvement design decisions. We hadn't been in the store 2 minutes when William Gulley came up to us and offered assistance, took the time to understand our project and continued to help us with ideas, materials and take-home samples to try. William became our "go-to" guy on subsequent visits until we had all the materials and colors finalized and he printed out a materials list for our contractor to use when ordering. The co-owner, Ray Raub, even came out to meet us (me & my wife) and make sure we were being taken care of. (How often does that happen?) While William was terrific, other salespeople appeared to be providing the "William treatment" for other customers as well. We've been to most of the other stone/block vendors in north county SD during the past 30 years and while some are pretty good, some are just okay, and with others there's a long wait just to feel like you're an inconvenience to the person behind the counter. For us, our first stop will always be Modern Builders Supply in San Marcos. Thanks William & MBS!! read more

when we were remodeling our home, i walked a lot of rock yards (ENCINITAS, SAN MARCOS and VISTA) before deciding on MODERN BUILDERS SUPPLY. quality, service, selection and price -- nobody else came close. our floors and fireplace are stunning. could not have been more pleased with these guys !!! MODERN BUILDERS rocked our world. read more

I wish my experience with MBS was better. I called MBS this morning and talked with Eric who by far was the worst salesperson ever. I want to reface my indoor fireplace and I'm looking for a stone veneer that will be durable and easy to install. I asked Eric if they sold this type of material and he said yes. I then asked for the brands they carry so I can research them, he responded very arrogantly "You want me to give them all to you!?!" I told him, no just the ones you think would be best for my application. He then said, "well, I don't know what you want" again i told him, a stone veneer for my fireplace, that is easy to install. He then said, 'I'm trying to help you, but you are not telling me what you want. It is like you calling a nursery and just asking for a plant!" WOW! At this point I was done. You would think as a salesperson he would have given me some brand names that they carry, give me some features and benefits of these brands, and maybe direct me to their website or to come into the store for more info. I guess I was asking for to much, I was asking for a salesperson to sell to me. I then told him, thanks for nothing and I will take my business elsewhere. I called back because I was astonished on how horrible this service was and I asked to speak to the manager. The lady who answered the phone, was just as helpful as Eric, very snooty she asked "Why do you want to speak to the Manager", then proceeded with "He is not in yet and I don't know when Jim will be in" She took my number and we left it at that. Try RCP in Encinitas, the service was much better and I got my questions answered. I will be going there to purchase what I need. read more

I'm an interior designer, here in North County SD... I love that Modern Builders Supply has such a diverse product line. I specify materials from this company on a regular basis, and will continue to do so. They also have stellar customer service! They're knowledgeable, thorough, and always available for any questions that may come up. 5+ stars!!! read more

This is a great place. I am not a contractor or designer...just a homeowner who needed pavers for the guy doing the job at my home. I have been to Modern Building twice in the last month and the service from the staff is just excellent. Everyone is so willing to help and educate, without judgement, and with deep knowledge about the products they sell. I don't Yelp often, but these folks deserve the accolades. read more

This place has a great supply of material. The people are friendly and helpful. Prices are great. It's definitely a place to visit and check if you are doing any sort of building or construction. read more

Modern Builders Supply - Wall options - Building Supplies Near Me - San Marcos, California

We've been to Orco, and Rcp for bricks, but this place provide the widest choices with high quality pavers and services. We've consulted Alex for many times, he's always patient and helpful. I'm glad that I listened to Alex's advice on the color of the paver, it's just what we want. read more

Modern Builders Supply - Building Supplies Near Me - San Marcos, California

For some reason I always assumed this place would be way out of our price range. I was so wrong. The prices per square foot were less than the other stone yards and big box stores. Delivery fees were reasonable and same week. Customer service was great, well one guy behind the counter seemed a little tired of us going back and forth on a product but understandably. The service at their second large yard was great. The older gentleman was helpful. If you are doing stone or tile work I would 100 percent recommend looking at their stone yard. Basically you'll be amazed at how many beautiful stones are available and end up with an end product you're really happy and proud of. read more

As a landscape contractor our company purchases copious amounts of pavers, natural stone, block, veneer, etc.. all day, every day. Hands down, Modern Builder Supply has the most competitive prices, and, more importantly, the best customer service. We deal with yard guys and sales counters from various supply houses in our daily operations and I will say most of them are not much fun to deal with. Modern has never let us down. Thanks for all you do MBS! read more

Sad I had I give even one star...... The WORST customer service EVER. No not an off day...I have experienced it over and over. I'd literally pay more and drive further to not give this company another dime. read more

I stopped by twice at this place to look at pavers for a project. Both times I had difficulty getting help. I would stand at the desk waiting for service while the employees pretty much ignored me. After a long wait, someone would finally help me. They were not helping other customers, I could understand that. They just pretty much ignored me. It seemed they are much more geared to working with contractors rather than homeowners. read more

From the exterior, I always assumed the pricing here would be more than its competitors. The showroom is not big but looks pleasant and clean. Most of the samples are outdoors. There are a lot of staff on hand. Depending on what time you go, they could be busy. If you know what you want it can be done fairly quick and painless. I was looking for ledge stone for my fireplace. I went in once looking at samples. I liked the East West brand natural stone called Travertine. I left the store and called a few competitors and their prices were at least $2 per panel less than competitors. I only needed about 50 panels, but if I can save a $100 on the same product, why not? The best part is they had all the pieces in stock and they even loaded it in my truck for me. I see some negative reviews about customer service. As I said, it depends on what time of day it is. My experience was pleasant. It's no concierge service but they are helpful and will answer questions if you have any. The people I dealt with were friendly, and informative. I would definitely go back here for my next project. read more

We have purchased materials from Modern Builders Supply on multiple occasions - Belgard pavers, wall caps, wall blocks. Although sometimes the guys at the front can be a bit grumpy, by far they have the best prices in town and it is totally worth it! Everything has been very high quality, orders completed on time, no complaints. read more

Modern Builders Supply - Belgard Mega Arbel Pavers - Building Supplies Near Me - San Marcos, California

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Spent about an hour and a half on Saturday looking at all their products. They have the "mother lode" of selections of veneer for my fireplace. Virginia helped me out and pointed out all sorts of things that i needed to take into consideration for my project. So after doing more research I went back today and picked out my product and the salesman named Eric was super helpful and nice as well. Would definitely recommend them and use them for future projects. read more

I saw William Gulley. He is extremely helpful, friendly, knows the Belgard catalog by heart!. So so impressive. Their price and collection are unbeatable when compared to KRC in Poway. Highly recommended. read more

Great service and and unique finishes for customizing. Happy they carry Island Stone & Arto products!

Went to a few places in San Marcos and San Diego looking for pavers and stone. By far this place was the best! Sooooo many options, great staff, very friendly and knowledgeable! Gave great input and were patient with me and wife arguing back and fourth. Highly recommend this place! Just go straight here and don't waste your time shopping around as you'll end up here anyway! read more

We use Modern Builders for any supplies we need for our outdoor projects. Working with everyone at Modern is always a pleasure. All the way from Diana from accounting to Randy in Ordering Supplies for delivery. The are top notch! read more

Been working with this company for many months while building a house. Service has been ok, sometimes not great till today. Worked with Myra today. Very knowledgeable, extremely helpful and patient and a good eye for design. Completely changed my experience shopping here. Will always ask to work with her in the future. read more

Very unreliable company, place my order over the phone, my credit card debited at once, they promise to call me on the status of the order, never did it, it took me 48 hours before for someone to take my phone call to verify it. Not recomended. read more

Not a contractor, but when my pavers needed refurbishing they had the right stuff and good help on how to do it. When I needed to fix up the bricks fireplace, they again had the right stuff. This is one of the stores you can really rely on to have wheat you need. read more

Ordered some concrete wall caps from them. Product arrived later than expected, with 7 pieces missing. They did not address this in a timely manner and they did not return my call after I left them a message. read more

Rick in dispatch was very rude. Worst customer service I've ever had. Has no idea how to treat a paying customer. I will take my business elsewhere read more

Our experience started out great but went down hill fast. The staff was very friendly, knowledgeable and helpful. The problem began once we place our order for 720 bricks cut into splits. The bricks took 6 weeks to arrive then they were cut crooked and at random thicknesses. They charged me 90 cents per brick to cut them and they only agreed to give me a $150 credit. The bricks were going on a concrete slab and ended up taking 3 times as long to lay them as they should have and I used twice the amount of thinset trying to make them even. They gave me a couple extra bags of thinset but I still had to buy more. $150 doesn't even begin to cover the hassle I had to deal with. read more

The sales person at Modern was extremely rude and condescending. I went in looking for something for my fireplace and was met with a very unhelpful employee, who told me to just go outside and look for myself. Have some bigger projects planned for the future and will never step foot in this place again. RCP in Encinitas is the way to go. read more

I have worked with Eric for more than 10 years and have always received the best service ! He goes above and beyond each and every time that I deal with him! He is a great designer , is very knowledgable of the industry and takes personal care assuring that his clients are completely satisfied! I wouldn't hesitate to refer Modern Builders to my friends and colleagues ! read more

I had gone to a couple other brickyards in the area and was not able to find what I was looking for. I had a very specific look in mind. I started to think the brick I wanted didnt exist. I went to Modern Builders not expecting much. I wish I could remember the name of the young guy who helped me. I showed him a very small image of that was my inspiration for the brick I wanted. He took one quick look at it and knew exactly what it was and walked me to a catalog that had it. I couldnt believe it. It was exactly what I was looking for. Nonetheless, I left a very happy customer! I highly recommend​. The place was by far the most crowded of the places I went to along the 78 freeway. A good sign if you ask me! read more

I just bought 1000's of dollars in brick there for a patio and I must say that two helpers were great and one was very bad. Frank and Todd were so helpful and they r the best. If you go ask for them. And do not ask for Ric. He is rude and makes u feel like u r a burden when he helps u out even though i am spending lots of money there. So bottom line i would give frank and todd five stars but ric gets zero stars. read more

So I'm doing pavers on my back yard!! I had recently purchase 4 pallets from their competition as the wife decided to change the design I was short 1 pallet , could not find it anywhere I went to Modern and Frank help me out, we went outside and pick the color, I was in and out in 10 minutes, next day I went to pick up that pallet and I realized it was the wrong color, I call Frank I was pisssssss offfff he was trying to help me I though he was an asssss so I ask for his manager Randy I though he was an assssss I call my wife and said I pick the wrong color so I call back and Erick answer the phone and he said bring them back and will take care of it!!! Being a perfectionist I have to admit I was wrongggggg I felt like a real assss they were all professional and I will highly recommend... read more

These people are the worst! They have no problem selling you items and taking your money, but if you want to do a return, good luck! I bought $1300+ worth of stone and supplies from them (mortar, etc). I had extra bags of mortar that were unopened. I had asked them when I bought if I could return extra. They said yes. I brought them in and the guy helps me unload them from my truck. He made a little tear in one of the bags, about one inch long. We go inside and when he is writing up the return he discounts the bags by 50% without even telling me. I noticed that the amount was low. He also did not give me full credit on my pallets. He wasn't even going to say anything. He says that the back of the invoice says there is a charge, and I showed him my invoice which had nothing on the back. He kept arguing that the information is on the back. They were incredibly rude and condescending. They only care about working with contractors. Save yourself the aggravation and avoid these guys. Totally worthless. read more

I have been a customer & vendor to Modern Builders for I think over 10 years. They take care of customers & vendors. When you go in there tell Jacob to relax! (that is a inside joke) Bottom Line Honorable Company. read more

This place is awesome for contractors. Jim, Mitch and Eryk are super patient and help with everything and answer any questions. Rick is kinda crotchety but everyone else there seems to know their product and is super friendly. read more

We live in Encinitas and checked all the yards in the area but Modern Builders not only had an excellent selection (we were looking at stone and brick) but their sales people were extremely helpful and pleasant. Modern has a large well-laid out showroom designed to appeal to both homeowners and contractors. Frank was great - available, knowledgeable and quick to offer samples we could take home. There was no pressure or sense of being rushed to choose. We just finished our concrete and brickwork project and it looks FANTASTIC. We couldn't be more pleased. The name of our contractor is Dan Vaughn. read more

Modern Builders has been our "go to" place since my wife and I bought our new house. If you visit their showroom and check out their many displays, you'll notice they have a lot to offer as far as hardscape material goes. Modern delivered our pavers and block within days of placing our order. The driver and all of the sales clerks were friendly, knowledgeable and professional. Our clerk also gave us a great referral for a licensed contractor who did a beautiful job installing our patio and retaining wall. Will definitely be recommending this company to all of our new neighbors. read more

If you are planning or redoing your house or yard, this is THE place to go! Tons of modern and traditional options and ideas on display. Natural stone, tiles, fire pits, pizza ovens, pavers, precast, etc. read more

Went in to check out pavers we are putting in as driveway- was greeted & immediately helped. Came away with samples to take home & check out coloring & texture of desired product. Lots of choices, their paver walkway gave great examples to choose from & friendly/helpful staff was easy to work with! read more