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    In Lane Auto

    4.8 (28 reviews)
    Closed 10:00 am - 6:00 pm

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    I bought a Golf GTI 2012 from In Lane Auto. They told me the breaks were replaced, wipers were new and that the car underwent a full service including a realignment. I've had my car for 5 months and I just had to replace my break pads, front and back, they told me the rotors were warn and warped. Also had to do a realignment, oil change and service. I called them, they never called me back and they have no interest in explaining themselves or helping me out. I had to pay a ton of money for things that shouldn't have happend to a car that's in "perfect condition". The least they could do is contact me back and we could've worked out a solution.

    Derek R.

    When you say someone is the Man that guy is the man, in this case I'm speaking of Sorin. my Dad and I have purchased 2 cars from him in the past 2 weeks and the transactions have been superb. He made the process so easy that we will be back in the future. When you go see him tell him the Derek's sent you. Bring him Black coffee while your looking at the cars and he might treat you like he treated us, GREAT!!!!!

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    Review Highlights - In Lane Auto

    The service manager followed up, after my purchase, and John the owner answered my service questions right away by text.

    Mentioned in 10 reviews

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    Enterprise Car Sales

    Enterprise Car Sales

    (235 reviews)

    Great service, no pressure, total professionalism. My car was totaled by car racing down the…read morefreeway with another car. The last thing I wanted to do was buy another car at car dealership. I don't like the haggling, the pressure, the pushiness of a salesperson. They made it so easy and comfortable. Thanks to George and the staff.

    This was the absolute worst car buying experience I've ever had…read more Nick and Candace had me totally convinced that I was getting this great car and that Enterprise only sells certified preowned and that they are inspected. Then if they don't pass, they get sent to other used car dealers so they only sell the top of the top. So I trusted Enterprise. I needed to get a new car because my old car was falling apart and would not pass smog. At the time I had horrible credit so I had to finance with a company with high interest rates which I had accepted. But the whole reason I needed a new car was because I couldn't afford large amounts of maintenance and car repairs. Less than a month after getting the car, I had to replace both cabin and engine air filters which ran just under $60. After months of calling and being told, they would call me back and them failing to do so, I finally got a hold of someone and they sent a reimbursement check. But man did they make me practically beg for it. They also told me that I had a one year warranty, which in fact was true, but only powertrain nothing else. Well, surprise surprise 6 months into owning the car, the check engine light goes on. So I take it to a shop that I trust and they found the problem which altogether was about $2400 worth of repairs. The Assurant warranty only covered $1500 of it. So I am out of pocket about $1000 for repairs on the car that I haven't even had six months. On top of that, I had to do a transmission fluid flush, which was just under $300 because it was so gunky. It looked like it hadn't been inspected in a year. When I called back to talk to them about this, they said "you should've gotten the warranty. It would've covered all this." I was told I could add the warranty up to a year after I got the car. When I called to add the warranty they said I had to do it within 90 days after purchase. They said they were going to have the branch manager call me back well surprise surprise it's been 2 weeks and crickets. No call nothing. I'm so fed up at this point that I'm just done. They fooled me once and I will never be buying a car from them again. All I can do now is write this scathing review so hopefully nobody else goes through the same thing as I did.

    Hardin Honda - Odyssey touring

    Hardin Honda

    (2.5k reviews)

    I brought my Honda CR-V hybrid in for the typical "B1" routine engine oil maintenance. Upon…read moreentering the service drive up area, I was immediately warmly greeted by Zachary Nyman. Zachary smiled, asked about my vehicle, wrote up a work order, and showed me the way to the customer lounge area. The lounge area had many comfortable chairs and a few desks for those needing to work. I gravitated over to the free coffee machine and enjoyed a cup while I caught up on some emails. Fresh popcorn was popping in the machine, but it was a bit too early for me to enjoy it. While I waited, Ed (I think that was his name), introduced himself, walked about asking how we were doing, and pointed us to the popcorn. No pressure of any sort...just a friendly host. Later, Zachary came into the customer lounge with a friendly smile and informed my that my oil maintenance had been completed, however they found a nail in my back right tire during the rotation. Zachary let me know they could repair it right away, if wanted to wait a bit longer, and I agreed. Before long, I was called up to visit the cashier to checkout and pick up my vehicle. Great friendly people, great service!

    This review is for the main service department, not the rapid oil change side. I've been here…read moreenough times now, so I can write about what's consistent, and what's consistent is that I have no clue why I even make an appointment or what the VIP service I'm supposed to receive even is. This last time, I arrived for my 11:15 appointment and sat in my car waiting for someone to help me until after 11:30. And there were only two cars ahead of me, but even when I was next, it was still another 5 minutes. I finally got out of my car and stood by for someone to at least tell them they'll be right with me. When they did help me, they didn't even ask if I had an appointment. In fact, this has been consistent. Once they start doing my paperwork, they are friendly and efficient. I've never felt like they're ripping me of or suggesting extra work. Fast forward to when I'm picking up the car. I walk in the other room, which has their little store (and I'm sorry to say, Honda swag is sorely lacking), tell the guy behind the counter I'm here to pick up my car and said curtly says "Over there" and point to other end of the counter, 3 feet a away, turned around and left. Again, another short wait that shouldn't have taken any time at all before a gentleman finally checked on me and got my car. I was there for some 3 different warranty repairs: one was to replace the tire repair kit, another was software-related, and the third had something to do with the front grille. The only reason I point this out is that I only received 1 recall notice for the tire repair kits. While this is on Honda corporate, I was still surprised to be told there were 3 when I arrived for what I hoped would be a quick turnaround to switch out the tire repair kit. There was also a wait to get a ride home because their driver was at lunch. Well, so was I, so I ended up calling someone else so I could return to work, as my car was now going to be there all afternoon. On the positive side, they have free popcorn and Wifi.

    SmartMotors

    SmartMotors

    (218 reviews)

    I came here to look at their selection of cars, and let me just say that Allison made this whole…read morecar buying process so quick, easy, painless, and less stressful then I thought it was going to be. Allison was so patient with me, and she really worked with me so I could leave with a car that I really wanted! She let me test drive pretty much any car I wanted, and let me drive it around for pretty much however long I needed too, and when it came time for me to find car insurance, she even took the time to look around and even got some quotes for me which was so cool of her to do! Another awesome thing she did, is when I didn't have the full amount for the down payment, she worked with me so I could pay it off before my first car payment, and still got to leave that day with the car! If you're looking for a new car I HIGHLY recommend this place, and if you do go, make sure to find or ask for Allison because she will do whatever she has to do to make sure that you have a good time, answer any questions you may have, and most importantly leave with a car that you love! Even after buying a car, Allison makes sure that you know she is only a phone call away! Im so grateful for all your help Allison, I don't think words could describe how thankful I am for all that you did for me!

    After looking around at a few big dealerships, I decided to check out DriveSmart since I have…read moredriven past them almost everyday for the last 5 years... and they did not disappoint! Brian immediately came out and greeted me. One car caught my eye. I went for a quick test-drive and I was hooked. The price was right, the car was right, and I felt so much more comfortable with Brian than those other huge dealerships. I've had the car a couple weeks now and I can honestly say this was the best decision I've made when buying a car.

    In Lane Auto - car_dealers - Updated September 2026

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