I don't dread going to the dentist anymore now that my dentist is Dr. Thatcher. I'm still finishing up some braces work - just retainers now - but he listened to what I wanted to have done (re-do an old crown, whitening, etc.) and mapped out a treatment plan for me. The staff is friendly. Plus they're only a 5-minute walk from my office. Can't be better! read more

Had my 2nd visit to Modern Dentistry today - this time for a deep cleaning, which I normally and quite reasonably HATE and thus avoided for many, many aeons. This was, w/out a doubt, the most pleasant, painless root planing ever! Also, LASERS. That part was way cool. My hygienist was awesome. I'd forgotten my headphones so she lent me a pair of noise cancelling ones so I could play some music to drown out the frightening high-pitched whizzzzzz noises from the various tools used on me. My dentist has also been great as he's tried very hard not to scold me while attempting to get across how important it is to keep up w/ brushing and flossing and regular visits. Uh.. I may try hypnotherapy to make myself comply. But just so I don't disappoint the good people at Modern Dentistry, I will try my hardest to *try* to floss regularly. ::crosses fingers:: read more

Amazing practice with great people! Came to Modern Dentistry with a very painful tooth and they have been incredible

Modern Dentistry is the place to get routine checkups. The hygenist was so good, I almost fell asleep in the chair. Dr. Thatcher is really cool. Very relaxing atmosphere. I was in and out of there in 30 minutes. read more

I am not a fan of the dentist. Never have been. Maybe it has something to do with cavities as a child, vaneers installed on my teeth as a child as a result of jumping on the bed and hockey incidents. Probably all the above. So when I moved to San Francisco eight years ago I used it as an opportunity to start over with a new view on hopefully a great dental office. And Modern Dentistry did just the trick. From deep cleanings, fillings, to cosmetic work I've never been disappointed. Everyone in the office treats me like an old friend and makes the experience as enjoyable as possible. My dental insurance is crap. It makes the experience difficult for their office and for me. But they always approach billings transparently and I always know what is going on. They always have my best interest at heart. They're great. They actually make me want to brush my teeth and floss more to protect their beautiful work. Thanks Sam & crew. read more

Modern Dentistry is the future. You can fill out the new patient forms online before your first appointment, you get to watch your teeth as they are x-rayed and photographed on a flat screen in front of you, and they send you automatic email reminders for your appointments. Sam Thatcher and his team did a great job cleaning and checking up on my teeth, and he's a super nice guy. Plus, the Arcade Fire played in the background while they cleaned. read more

The staff here are very professional and friendly. Dr. Thacher is personable and easy to talk to. Hanh always takes good care of me; gentle and careful but very thorough. My appointments start right on time and I'm done before I know it. Highly recommended! read more

Had a great exprience when I visited for a general check up and cleaning! Very hygenic and freindly atmosphere. Dr. Sam takes his time in getting to know his patients. Highly recommended. read more

Friendly staff, skilled professionals. I've been a patient for six years. Dr. Thatcher is trustworthy and doesn't push services you don't need. read more

This guy is great. I saw him for the first time when I had an emergency (chipped tooth). He got me in right away & was done within an hour. read more

Good ux, music, staff, and dentistry. I'd still go there if they took Delta and were in my network alas were in a recession so can't afford to do the out of pocket anymore. Paid parking garage next door, close to public transit. read more

I am so happy I found Dr. Thatcher! He and his staff are friendly and extremely professional. The office is clean and modern. Dr. Thatcher is very honest- if he thinks a procedure is not worth it, he'll tell you. You don't have to worry about him trying to upsell you or fill a bunch of cavities that aren't there. Both Dr. Thatcher and his hygienists make every effort to make me comfortable when I'm there. There is a convenient parking garage right next door. read more

A great dentist office that lives up to its name. The office is very relaxing and friendly, great music as well. Very modern tools, I had a great cleaning there. Dr. Samuel Thacher is very laid back and makes you comfortable, a highly important skill for dentists. He asked some interesting questions about my teeth, things I havent heard from any dentist before, like "where do you see your teeth in 5 years?" I didn't know my teeth needed a career plan as well, haha. A great guy and a great office, couldn't ask for more. read more

I was referred to Sam Thacher by a colleague at work. Sam was my dentist for a couple of years until I moved away. Modern Dentistry is run by Sam, with his wife Cass as the receptionist. When I first started going there, Sam did all the dental work himself, including cleaning. Later, after his practice took off, he hired a couple of assistants to deal with cleaning. Once he had his assistants, I didn't see him much anymore, as expected. Sam is a dedicated dentist, who takes the time to listen to your concerns. I've had teeth cleaning done there several times, as well as had a partial crown installed. Everything was done well. Cass keeps the schedule up-to-date and emails reminders about appointments. I haven't been there in the last few years, so I cannot comment about the current state of affairs. That's the only reason I took a star off. I fully recommend Sam Thacher to anyone looking for a general dentist. read more

Very happy with Dr. Thacher. Several years ago I had been told by a previous dentist that I needed my wisdom teeth out, but he gave no explanation as to why they needed to come out, so I didn't do it. Dr. Thacher told me the same thing but actually sat down and explained all the reasons my wisdom teeth were causing trouble and referred me to a great oral surgeon. He was also really good about Novocaine injections for a partial crown I had done and making sure I felt no pain. One of their hygienists also does the most painless Novocaine injections I've ever had. Dr. Thacher has a very causal manner which is refreshing. The last two times I was in their I had conversations with him about my bike and about The Watchmen. read more

Best description: hipster modern & high-tech dentist. Easy to get an appointment, all forms can be downloaded and filled out at home to save time and all the equipment was high tech. Good vibe totally right for the area: not buttoned up and clinical/sterile, but clean, friendly and soothing instead. read more

I first went to Modern Dentristy out of convenience, as they're based in my office building, but I quickly became a loyal customer. They're very professional and accomodating people, and I've always had excellence service. This office is very modern, including the approach to imaging and construction- they were able to make a crown in about 20 mins by making a 3d scan, then building a model which was translated to a device which built the tooth. They rotate some interesting art through the office, and the music selection is good without being jarring- Beck, Coldplay, Jet, Train, Radiohead, etc. I am amazed that a previous reviewer said that it was grimy; everything is always meticulously clean! I've never even seen a speck of dust or dirt! read more

I saw Dr. Thacher from '04 to '07. He is very nice as his is staff. Unfortunately, I had a nearly impossible time setting up appointments with him. If you're busy in meetings all day and unable to get on the phone, email is the customary way to setup an appointment. Dr. Thacher's team basically wouldn't reply to emails -- or would promise to follow up and never did. This was repeatedly frustrating, but no big deal if the dentistry was great. Much more importantly, in '08 I went to see another nearby dentist who had just as modern digital equipment as Modern Dentistry. My new dentist did his best not to directly criticize Dr. Thacher, but he made it clear that Dr. Thacher had persuaded me to do thousands of dollars of unnecessary work. It' entirely s possible that the other dentist is mistaken, but Dr. Thacher still had me signed up for another $1K+ session and the new dentist said my teeth are currently fine. Additionally, the new dentist said that my expensive fillings had a poor fit, which I feel every time I try to floss. While I very much like Dr. Thacher interpersonal style, getting this feedback from another professional made me feel somewhat duped and pretty unhappy. Hopefully I'm not a representative case. [addition after original post] Dr. Thacher kindly wrote me after I posted this. He explained how they had some tough times with scheduling a while back which they have fixed. He also offered to repair the fit anytime. Finally, he shared his concern about me feeling the work was unnecessary. I don't want to follow up - but I do want to make sure all readers saw this positive, professional follow up. read more

This guy is a scammer, and will rip you off. I went here after several of my coworkers recommended him, assuming he was in our insurance network. When I found out I was going to be paying over $700 out-of-pocket, I was shocked and called my insurance company to find out that he's not in their network. I also found out that they were supposed to get pre-authorization from my insurance company, but did not. Of course, neither Dr. Thacher nor his receptionist told me they weren't part of my insurance network. My insurance will pay 80% of the "reasonable and customary" amount, but he can charge whatever he wants, and the patient has to pay the difference. For me, that difference was over 700 bucks!! I ended up getting the same work done at South Beach Dental for a fraction of the price. I'm so glad I ended up calling my insurance company before the services were rendered. I saved a lot of money. Would not recommend unless you love overpaying. Oh, and when I went in for a cleaning and check-up, he didn't even clean my teeth! read more

Dr. Thatcher is my homeboy. Cas, his wife and office manager, and Sima, the dental hygienist, are awesome as well. I've been his patient for almost three years now and I love it ! Everyone at the office is pleasant, attentive and wonderful to work with. The office is super modern/"chic" with state-of-the art equipment, your concerns are responded to and addressed immediately when you call or email, they always have great music playing at the office (Mark Kozelek, The Shins, Iron & Wine, etc.) and you have the option of noise-canceling headphones and an ipod to listen to while they work on your teeth! When I first I first became Dr. Thatcher's patient, I had a lot of work I needed done but I couldn't pay for it all in one lump sum without maxing out my insurance allowance for the year, so Dr. Thatcher created a schedule for me to have the work done over a two year period and with a co-payment plan that was reasonable. Excellent! read more

I'm usually very suspicious of dentists, but I had a very good experience here. The dentist didn't try to tell me that I had many cavities to fill and was very honest about what good wait. I liked him a lot and his staff was very helpful. I would recommend this place highly. read more

I am 65 and was visiting in S.F. Last fall. I had the unexpected opportunity to fulfill one of my Bucket List wishes-- Going to Burning Man! But then the afternoon of the day before, I had a temporary crown fall off. The first dentist I tried was closed and It was fast approaching 5 pm. I asked a corner shoe-shine man and he directed me to Modern Dentistry. I was skeptical when I first walked in because it was very upscale and I had no dental insurance and little money. I explained my problem and Dr. Thatcher took me in and fixed it immediately even though I thought the temp was toast. He said he was glad I was helping students at our dental college and seated it for no charge. He wished me a "good burn" and it held until I returned home to my dental student. Great people, very friendly. My son lives nearby and is planning to go there for dental work soon. My experience was great, proving San Francisco is a city with heart. read more

These folks are great. The service is courteous, fast, and professional. I was in and out in 30 minutes, including a cleaning. Definitely going back. read more

Modern Dentistry has been the best dental office experience I have every had and I've been to a bunch (I'm 46). At my last checkup Dr. Thatcher had recommended a super deep cleaning procedure that I had been putting off. I got some unexpected time off work and called to schedule the appts. I asked about the cost and compared to the same procedure my Mom and a few friends had had, their quote was significantly less. They were busy, but he and his wonderful office manager were able to squeeze me in. They are both always really friendly. I had two different hygienists work with me, Hahn and Amy and they were both incredible. Super nice, patient and gentle and definitely artists at what they do. I can tell that they both take pride in their work and they worked calmly and meticulously to clean my teeth and under my gums. I listened to music, it was not painful at all and didn't take as long as I expected. Both days I was seen on time, first thing in the morning and everyone greeted me warmly. I highly recommend this office for awesome dental care. read more