I walked in to the Ranch Mirage, Ca store and was quickly greeted by a smiling Berenice Rodriguez…read more I told her what I wanted and she found it online and then showed me the one on display for comparison. She stayed with my budget as I had asked. I appreciated that she was very patient with all my questions and didn't try to pursuade me to spend more than what I was comfortable with. She was professional, knew her product, and most importantly she made me feel comfortable in my purchase. I will recommend Berenice to others.

Our Kitchen Aid fridge again froze up behind the meat drawer. Apparently a well known defect in…read moredesign on this French door model. Frustrated on a Saturday and no technician available we decided to look for another brand and far better history of problems. After consulting with Chat GPT who took a deep dive into customer satisfaction, we went to pacific Sales in Rancho Mirage and met Berenice who showed us a number of alternatives and features including the FrigidAir which we selected after consulting Chat on that model number. Berenice was most helpful from beginning to end of the transaction, listening, laughing, supporting our concerns. Overall a great experience. ! At chat's recommendation we got the 5 yr warranty since heat, power outages, and weather variations in Palm Desert are a greater concern than more temperate locations. Thank you for your assistance Berenice.

Octavio and his team at ORD did a great job renovating my very outdated home and bringing it into…read morethis century. He was personable, calm and listened to everything I wanted, and whenever questions or unexpected issues came up, he always had smart, thoughtful solutions. Almost every surface was touched, and the finished result is beautiful. I receive so many compliments on it. Thank you ORD.

Just when I thought things couldn't get any worse, he screwed up with my kitchen hood install…read more One foto is of my entryway wall which is on the other side of my kitchen. He told me it's usable for now. Why did he tear thru my wall to my entryway? But what's more important is why he didn't tell me what happened?!

We hired them to redo the backyard around our pool and the difference is crazy. The old concrete…read morewas cracked and the landscaping around it made the whole yard feel dated. We went with new pavers around the pool, a small turf area, new plants and some lighting. Meir was our project manager and was actually involved throughout the job. One thing I appreciated was when we weren't sure about the paver layout, he had the crew lay out a section first so we could see it before committing to the whole yard. Little things like that made the process a lot easier. Everything came together really nice and the backyard finally feels finished.

We completely transformed our kitchen and couldn't be happier with how it came out. The blue island…read morewith the gold hardware ended up being our favorite part, and the white cabinets and countertops really opened up the whole space. Everything flows perfectly into the living room now and it feels like a completely different house. The attention to detail was there from the cabinets to the lighting and finishes. Beautiful work all around.

John installed new lighting for our kitchen cabinets, as well as the butler's pantry and bar area…read more He was able to tie the electrical to existing outlets. The lighting project came out beautiful!

John is the best! He did an excellent job on our property in Palm Desert. He has also been very…read morecommunicative since the project finished and even gave us guidance on a property in Los Angeles for free. Would recommend him to anyone in the area.

Definitely work with Jesse Martinez! He has been great!! He found the slab I wanted in a different…read morecity and arranged getting it to my destination. I went back to him to order tile for two bathrooms because he was so great with the first purchase.

I want to give a huge shoutout to Jesse at Bedrosians for helping me through this entire process. I…read morehad been waiting years to find the perfect flooring color for my home, and Jesse was incredibly patient and knowledgeable every step of the way. He took the time to walk me through all the options and helped me choose a material that would actually be sustainable and practical for my house--not just something that looked good in the showroom. I already had an installer lined up, and he initially had some concerns because he wasn't familiar with him. Jesse immediately stepped in to make sure everything checked out, confirmed that the company and process were reputable, and coordinated closely to ensure my materials were properly released. He also took the time to review the entire process from start to finish, which gave me total peace of mind. Jesse was honest, open, and never pushy, which made the experience so much better. I truly couldn't be happier with the service I received and highly recommend working with him and the Bedrosians team.

We are undergoing a remodel of a 1957 Palm Desert house that needed TLC. Arizona Tile has been our…read morego-to for shower tile, our flooring and more. The staff people are all really helpful - from locating inventory to providing samples so we can match. Everything we ordered was ready when they said it would be (if you're in construction mode, this is crucial). And the selection is pretty epic. Our problem isn't finding something- it's narrowing it down to the right thing(s). We are just about here every weekend. Gabe, Carlos and staff have taken great care of us.

I'm at the end stage of completing the building of a brand new home…read more... I didn't realize that the really stressful part wasn't even with the Architect, or getting the permits, which was a little stressful. But it's the last minute making of selections for kitchen and island countertops and shower floors and walls and all those extra things that make the house special..... yet super time consuming, and can be very intimidating to walk into a store making sure you have the right dimensions and sizes and color combinations! Thank God my great contractor recommended me to Arizona tile. But you see , walking into their superstore, with all their selections, trying to decide between which type of stone and tile, etc., made me extremely overwhelmed and even more stressed! But then one of the sales designers atArizona tile, walked up with a big cheerful smile, and asked me the question that I most needed. She said, "how can I help you?" And help me she surely did! Not only was Debbie extremely knowledgeable about all the products and materials that Arizona tile carries, but she went above and beyond to ignore my ignorance about so much regarding the finishing processes of my showers and bathrooms and what I needed for my kitchen! Within 10 minutes of me showing her my blueprints and me trying to tell her what I was going for, it was like she was inside of my head already, knowing where to show me and how to direct me to the right places within the store. She answered every one of my 1 million questions with patience care and ultimate customer service! She treated my project like it was her own home. She went through my house plans all three bedrooms, all four bathrooms, some of which required special accommodations, like my steam room bathroom, and just made everything looks so easy as she helped me through the selection process! She is one of the kindest, most caring sales person I've ever encountered, in my 48 years. And that is not an exaggeration. I come from a background of home developers, and managed a large customer service department, but it's a whole different process when you're building a custom home yourself by yourself. There were ideas and suggestions that she offered that I would never have considered, until she presented them to me. Beyond her wonderful customer service, Arizona tile is also set up for the ease of the customer and they present a can-do attitude about everything you bring to their table. Debbie, I'm grateful for our "HOPE" connection, and even more grateful that Providence allowed me to have you as my designer. As you can obviously tell, I would recommend this place and especially Debbie, to anybody who is remodeling or building a home. I would have ran out of there too overwhelmed had it not been for Debbie. And It's night and day from trying to go to a big box store or even a smaller custom tile and stone retail store. And despite how busy she was every time I came in, she would spend some times up to two hours with me until everything was just right, and when we ran into a snag or a problem, she wouldn't stop until we had a resolution that was just perfect. Thank you, Debbie, for making me feel like I was always your only customer even though there were many other people who were in need of your assistance. I just can't say enough how much you made my dream home really come true! Thank you and God bless you and may this new year be especially good to you.

We are replacing all of our kitchen appliances with Sub Zero, Wolf, and Thermador/Bosch -- probably…read more$30 K total. When we walked in to get some info, we couldn't get anyone's attention. We are going to buy from Pacific Sales instead - they provided the info that we were looking for.

We purchased a dishwasher through the Ferguson Home showroom in Rancho Mirage. The initial sales…read moreexperience with Gayle was fine. Where things fell apart was after the sale. When I had follow-up questions regarding delivery timing, I left Gayle a voicemail that was never returned. Someone else from Ferguson did eventually call to schedule delivery, which was appreciated. However, the installer Gayle recommended also failed to return calls. When I reached back out to Gayle to ask for an alternate installer recommendation, I again received no response. I don't understand how this level of follow-through is acceptable in a sales role, especially after the purchase has been made. If you're comfortable chasing down answers on your own, you may be fine -- but don't expect proactive or even basic post-sale communication.

I have worked with many remodel and kitchen cabinet companies. It would be very hard to ever find…read morea company better to work with than Palm Desert Kitchens! Great service, great products, Dennis is a genius and takes customer service very seriously. Just a great experience, we have worked with them now on two projects for our homes. First class service, project completion.

We cannot say enough kind words about the design and workmanship Dennis McAllister and his staff…read moreput in to make our kitchen remodel the success we and our guests view it to be. Not only did Palm Desert Kitchens install state of the art kitchen cabinetry, they assisted in the selection of our modern appliances which fit in perfectly with our decor. Dennis personally assured us that at project completion all fine details would be completed to our satisfaction. In this day and age, it is nice to find a contractor who not only keeps his word as to the quality of his work but did so on budget. Sue & Irv

This is a 50 year old company now with the 3rd owner Dennis. He and his crew did a great job with…read moremy kitchen update which included removal of an existing island with a small sink and garbage disposal and relocation of the plumbing and electric for an ice maker and refrigerated drawers in the new island. The cabinetry was custom and superb as was the quartz top. What I really liked is the fact I did not want a total gut/rehab and they were willing to do their part while I did mine. I have to mention Valerie who was the office manager and my go to contact. Any time I needed to talk to her I had an immediate response. Exc

We wanted to do a kitchen remodel for our 2nd home in Rancho Mirage, and we wanted one-stop…read moreshopping as we did not have the time to sub out all of the different work. We were very fortunate to receive a recommendation from Pacific Sales regarding Dian Cabinets. There are 4 people who work at the company, and they all have specific jobs. They are the owner Dennis, Valerie, Eliseo, and Jason. I cannot say enough about their workmanship and professionalism. We were extremely pleased with the way the kitchen turned out, and it was completed withing the timeframe that we were given at the start of the project. I would not hesitate to recommend them to anyone!

I've had the joy of collaborating with Ed at Cabinets of the Desert for several years. He is a…read moregenuine expert, always providing exceptional quality. I would happily hire him again and strongly endorse his services. Sam Z

Fantastic help from start to finish. My new kitchen is more amazing than I could ever have…read moreimagined. I'm very grateful to everyone at Cabinets Of The Desert for making my dream kitchen come true