We went on a Sunday afternoon with an appt at 1pm. The only hiccup was they would not find our…read morereservation in their system although we received an confirmation email regarding our appointment. But since they were not very busy, we were helped by the formal wear manager, Dave. He was very friendly, easy going and fun to work with. I would recommend him to anyone looking to get fitted. He gave us suggestions and what styles would work with what. We went with the Vera Wang Tux for the wedding. The slim fit fitted well on my Fiance. Since my bridesmaids color is Tiffany Blue, the Gray went perfectly with the color (for the groomsmen). Depending on the designer and add ons, ours came out to be about $200ish for 1 tux rental. The whole process took about 30mins since i already have a few tux styles picked out for him to try. Before you leave, they require a $40 deposit (groom only) to secure the date and rentals with everyone. Each groomsmen will have to pay a $20 deposit. I will update this again once the wedding is over!

Last night we went to the Gurnee location to purchase two suites, shirts, belts and a pair of…read moreshoes. It was the worst experience ever. We have worked with the older gentleman before, and he has always been fantastic and very knowledgeable. Unfortunately, he was working with another customer and was not able to assist us. We got a young man that finally came over to help. His attitude was demeaning, and he acted like he was being inconvenienced by our presents. We were told by the older gentleman when he walked by to get the other customer something that if we needed suits to be altered before three weeks' time that they could not do it and that we would need to take them to a tailor in the mall or over to the Vernon Hills location for alterations. After working with the younger man and feeling demeaned by him we had our suits and ties, but not the other needed items. We waited at the checkout counter for a good amount of time to purchase our items, but no one came up to check us out. We finally left the merchandise on the counter and left feeling demeaned and very mad/upset about the whole experience and wanted to not get what the needed. We went to the Vernon Hills location and had a wonderful experience working with a gentleman named Ken, he got us everything we needed, and our suits will be ready on time. It renewed our faith in customer service and the time and care needed to help men that might be coming in out of their comfort zone of having someone evaluating their fit and sizing as they get fitted for an expensive purchase. In the end, Gurnee you need to do better. Vernon Hills nicely done!

I am reading the reviews here that most are not that amazing and I understand some, but also do not…read moreget others. But to each his own. I personally think that H&M is a good store. And like many there are things to improve. But when looking at the bigger picture, it is affordable and it offers things you usually pay double on other stores.

H&M is a great addition to Gurnee Mills. This Swiss clothing discounter is akin to the IKEA of…read moreretailing: quality is good but styling is superb. H&M really has their finger on the pulse of fashion trends and they bring them at an amazingly low price point. From socks ($17.95 for 10 pairs) to sunglasses ($10 a pair), I rely on H&M to deliver the goods. I had my sunglasses on a few weekends ago and my friend asked, "Where'd you get those fancy designer shades?" How cool is that? I've gotten a stylish navy blue trench coat there and found shorts on sale for amazing prices. Yesterday I found a great pair of lounging shorts for $5! I spotted a very cool cowl neck cotton pullover for my partner which was just in as well. At $29, it looked just like the one that sells for $195 at Allsaints Spitalfields or James Perse. From time to time, they will partner with high-end designers to bring a special capsule collection to the store. Right now, they're featuring French designer Isabel Marant. In the past, they've had collections by Viktor & Rolf, Jimmy Choo, Karl Lagerfeld, Versace, Stella McCartney, Roberto Cavalli, Comme des Garçons, Matthew Williamson and Sonia Rykiel. Of course, if you want to feel like sports royalty, you can find the underwear collection by David Beckham there as well. People have mentioned that lines can be long here, which is true. It's the trade off you pay for getting this merchandise. As for help on the floor, the people who work here are helpful if you can find one available. I don't mind about this so much. These aren't deal breakers for me. I've also gone here to pick up gifts for friends around their birthdays and the holidays. I always find really fun gifts from purses to hats to jewelry. It's hip and inexpensive. I love H&M.

The Carhartt store in Gurnee has everything you need to tackle the outdoors and tough jobs! It's a…read morenewer store and laid out nice. We were greeted as soon as we walked in. They had a great variety of attire from head to toe with every size available even 2x! The prices were the same or lower as the competitor stores and really reasonable considering whatever you purchase will probably outlive you! Their clothes are super tough and durable beyond what you'd expect! I found a great thicker fall seasonal T-shirt at a great price that I can't wait to wear! Their packaging is very nice and if you purchase something as a gift for someone, the bag can easily be used for that!

DON"T BUY..TERRIBLE CUSTOMER PRODUCT SUPPORT!! I purchased a pair of Carhartt gloves. The first…read moretime I wore them the finger seam came apart as the stitching had not caught when they were made. I have sent multiple emails along with detailed pictures to their customer product support team as they instructed me for the past 6 weeks. The have yet to respond back to me. They just don't care about their reputation. Carhartt is not the quality company they used to be.

The store is huge and located by the floor and decor side of the mall. There is something about…read moreBurlington's lately that just feel so incredibly unorganized. Maybe it's the volume of people who come through the store? I'm not sure but we occasionally come to Burlington to shop for our little guy because he keeps outgrowing his clothes. But every time we go to the racks, none of the size are organized. It's a free for all not just in the kids section but all of them. While we can occasionally find great deals for his clothes, it sometimes can be more stressful than it needs to be. If you're going to shop here, be sure to give yourself extra time because sometimes you'll need to dig to find sizes you need.

Home decor section have pretty pictures, mirrors, and furniture pieces, holiday pieces etc . Great…read morefood and snack section. Prices reasonable. Speedy checkout and staff friendly. Inventory limited.

I got an AWESOME fur lined coat here 1 year on sale that to this day gets compliments, AND it…read morewasn't an overly expensive Overland or Canada Goose jacket lol. I usually find something when I come in here as I peruse the shops of Gurnee Mills on a day I see a 4D movie, usually the movie's release day whatever it is. Also, I'm not sure how many businesses I've now listed MYSELFversus the shop owners or other customers, probably dozens. Stores and places need to get on Yelp more as Google is TRASH and not trustable for reviews since everything rates like it's gold at 4 stars or more. People are more honest for reviews on Yelp

This is by far the worst experience ever at this store, first of all they did not greet my partner…read moreand I as we walked in did not show any type of customer service towards their customers. We were in there to see a pink polo shirt for my birthday since my theme is pink and white, we looked at the price and we did not feel as if it was worth it for a single shirt so we proceeded to walk out the store. The employees in there had reported that my black girlfriend and Myself as a Latina women, were stealing from their store and racially profiled us, had the police stop us in the middle of our shopping and proceeded to say we fit the description quoted from Polo employees. Moral of the story we were innocent and showed our bags that we did not have any property of Polo. DO NOT GO TO GURNEE MILL MALL AND GO INSIDE OF POLO BECAUSE THEY ARE RACIST.

Worst customer service ever from a punk working friend n that store no professional not politeread more

Stopped in to look for a dress. Not a huge variety, but they have some…read more We didn't speak with anyone here and we did not find any dresses she liked.

Not the nicest Macy's I've been to but it gets the job done -- maybe resembling Kohls a bit more…read morethan the most upscale Macy's locations in Chicagoland. If you're looking to get a good deal this location feels like it has a bit larger section for Backstage and Last Act than some other stores, though the Hawthorn Mall location still has more deals available. The store itself looks bright and clean, with everything well stocked and attractive looking displays. There were a few areas that could've been setup more neatly, and some misplaced items that could've been returned to the correct spots. There aren't a lot of extra staff walking around to help guests find items, however the logical arrangement makes it pretty easy to find items yourself.

Amazing people. I went here to get my son fitted for his wedding suit after seeing my friend son…read moresuit on prom. They did an excellent job. Neat, clean cut and detailed. They were very helpful, they have a lot of material to choose from as far as fabric, designs, styles. Very professional and offered a lot of advice for my son special day.

Well Lacala will take you to the cleaners price-wise but they did a superior job!…read more However, it is much less expensive to go to your local dry cleaner or a tailor They preserve wedding dresses and I have 3 or 4 dresses that I wear to the occasional wedding so I had them preserved after trying them on Meticulous care and impeccable fit I went a little tough on the prices simply because I am able to get the same thing for Yun my Koren dry cleaner

We saw a TikTok that made us excited to drive down from Milwaukee and try Reclectic, but it did not…read moreyield the best results. We had heard they don't have fitting rooms, so we wore leggings and tank tops so we could try on over our clothes, which there are mirrors and racks around for you to do. It is a little tricky to know what something like a dress will look like with your clothes on under. The clothes are organized by style and color, and I will say the staff is on top of everything staying clean, it's not as chaotic as similar stores. Things are mostly under the wrong size, through. What turned me off the most wasn't the selection, but the fact that they are charging $30-$40 for items with giant holes or that are covered in stains. I would say 70%+ of the items were damaged, a lot of it irreparable. Even if a dress was originally $200 and you're selling it for $40, it's not a deal if the zipper is broken, there is ink splattered all over it, or there is a hole the size of my head in it. It was just a little disappointing to get excited about something and then find something was wrong with it with almost every item I selected.

There are so many items so be prepared for an arm work out. for some of these clothings being…read moresecondhand, they are very overpriced and sometimes not the best condition (ex. make up marks, stains, broken). However, if you treat it like a thrift store and really dive in, you can find some good deals. I really wish there was a dressing room to actually see how the clothes fit and look without layering it on top of your clothes (WEAR THIN CLOTHES LIKE A TANK TOP & SHORTS/LEGGINGS). Throughout the store there wasn't that many employees outside of the cashiers so there is not much to say about the service outside of check out which went smoothly.