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    Modified Concierge

    4.0 (4 reviews)
    Open 10:00 am - 6:00 pm

    Services - Modified Concierge

    Auto paint restoration

    Protection

    Modified Concierge Photos

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    11 years ago

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    9 years ago

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    Wrights Car Care

    Wrights Car Care

    3.9
    (36 reviews)

    We recently had work performed on my daughters 2014 Jeep Patriot. Wright's got it in quickly and…read moregot the work done that was necessary (wheel bearing hub assembly and intake manifold). The Jeep passed Emission Testing a week later (yeah!) and is running well. We still "heard a noise" and brought it back for another inspection. The Wright Team inspected the Jeep and determined that an inexpensive repair by the former owner (strut assembly) was causing the noise. They determined it was not a safety issue and advised we could wait, or repair. I appreciated their honesty as my goal is to provide my youngest daughter with a safe vehicle to use in College. Wright could easily have told me "it's a safety issue" and I would have paid for the repair but they were honest, and they have earned my business for many, many years. If you need an honest and very capable repair shop, THIS is the place.

    Although my original Google review from a couple of years ago has been taken down, I still feel…read moreobligated to make people aware of how defensive, rude, and downright bullying the owner of this auto repair shop is. When I was shopping for a car, I brought a vehicle in for a general inspection. I scheduled the day beforehand, and although I was advised that it would be better to bring the vehicle in first thing in the morning, I was unable to do so because I couldn't get ahold of it until noon. I made the receptionist aware of this, and he scheduled my appointment for the afternoon. I brought the vehicle in at the agreed time the following day and called an hour and a half later for a simple ETA on the inspection. I was not rude or aggressive in any way, yet the owner David took it upon himself to rudely tell me that he had not looked at it, would get to it when he could, and that this wouldn't have happened if I had just bought it in first thing in the morning, even though I made it clear to the receptionist a day beforehand that I wouldn't have the vehicle that early. Heated and irrational, I decided to leave a two-star review on Google about David's rudeness. Admittedly, this was not a wise decision, but at the same time, how could I have known that he keeps a sharp eye out for bad reviews when he's supposedly swamped with work? Sure enough, I get a call from him demanding that I take it down. I refused and decided to just go get my car, ignoring the angry, long-winded text he sent me, in which he said he would no longer do any of the non-existent repairs on a vehicle I had brought in for a general inspection. When I arrived at the shop, he refused to give up my keys, physically holding on to them and actually snatching them out of my reach when I tried to get them back. I could have called the police since he legally had no right to withhold my vehicle, but I had more pressing matters to attend to. He gave up the keys and glared at me as I left, leaving me in absolute awe of the unprofessionalism I experienced. I regret writing that first review for sure, as it was purely reactionary, but if they had simply told me they were fully booked and could not accept my appointment, then none of this would have happened. David might be a great auto mechanic, judging by the many perfect reviews his company has, but it is clear to me that he becomes quite rude and aggressive towards customers whenever he's in the wrong. If you look at some of the other one-star reviews here and on Google and see how he replies to them, you'll see what I mean. Somehow, some way, it's always the customers' fault when something goes wrong. Never his.

    Modified Concierge - auto_detailing - Updated July 2026

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