I was told by another mechanic that I absolutely needed brakes right now. Christian Brothers looked…read moreat the brakes and said I would need brakes eventually, but not now. 5 months later the brakes are still ok. Christian Brothers are HONEST people!!!!!!!!!!!!!!!!!!!

Jude was a very personal young man. He drove me back and forth from the repair shop. The staff…read morewas helpful and takes good care of me and my car when I come in. I trust that what they say I need is necessary and not just bumping up the service so that I pay for stuff I don't need.

I really wanted to write a good review. The guys were friendly and they gave me a bottle of cold…read morewater but then they insisted that my car had no coolant left, only water and that it needed to be changed out. They scared me saying that it could burn my engine. I felt the feedback was off, as I have never had to add coolant or change coolant on a car with 36,000 miles. Afterwards I spoke with Genesis (I have a GV70) and they said absolutely not. My car was at the dealership for the previous oil change and the coolant was nowhere in need of anything nor anytime soon. I was scammed out of $120. Would they have done that to a man? So frustrated with the scams today.

Did oil change on my truck when i parked my truck let it run for a while the motor started shakingread more

I live about 280 miles from Dallas, and two of my kids moved to the Dallas/Richardson area to go to…read moreschool and start their careers. They are independent and handle most things on their own, but as a parent, one of the hardest things is being that far away when something goes wrong, especially when it involves their vehicles. Over the past few years, my kids have used Lake Highlands Automotive for everything from oil changes and brake repairs to general mechanical work. Two of my kids have also been involved in wrecks, and that is where this shop really stood out to me. The team at Lake Highlands Automotive went above and beyond to help them through the process and get their vehicles taken care of. Management also took the time to talk with me personally and reassure me that they would look after my kids and help them with whatever they needed. When you're 280 miles away and can't just jump in the truck and be there, that means more than they probably realize. What I appreciate most is how they have treated my kids. They didn't talk down to them, take advantage of them because they are young, or treat them like just another repair ticket. They treated them with respect and, from my experience, the way you would hope someone would treat their own family. I eventually made a trip to Dallas and had the opportunity to meet several members of the Lake Highlands Automotive team in person. They were just as genuine and caring face-to-face as they had been over the phone. I made a point of telling management how much I appreciated them taking care of my family when I was too far away to be there myself. Finding a mechanic you trust is important. Finding one you trust with your kids when you're nearly 300 miles away is something else entirely. I highly recommend Lake Highlands Automotive. They have earned my family's trust, and that isn't something I give lightly.

I had my radiator replaced here for an apparent leak (about $2,000). Then a month later i am having…read moreanother coolant leak. I keep putting in coolant thinking there is no way there is a leak as I just had it repaired. I go back in after having to put in coolant multiple times. Now it is a hose that is leaking & it will be $350. Extremely ironic that I still have the same issue after this repair. Not very friendly either. DO NOT RECOMMEND.

What can I say I FOUND A SUPERIOR AUTO SHOP! Coming from CA…read more( don't shoot me lol) I had left my trusted mechanic of 20 years. Therefore I felt when my Lexus RX 350 had transmission slippage at only 130.000, I was screwed! Fearful I had to sink over $8000+ to keep my suv running, I begrudgingly headed into HIGHLAND to empty my pocketbook. Well I don't like to admit it often , but I was wrong. I met some of the most honest and kind people period! Ends up I didn't need a transmission at all! They flushed and cleaned out the fluids and my vehicle has never ran so amazing since I purchased it 4 years ago! I hopped in and it ran smoother than a satin pillowcase I rest on at night! Completely blown away at the expertise this shop has. Be smart guys! If you need honest and fair priced work done on any auto, you can net your bottom dollar...... HIGHLAND IS THE PLACE TO GO!!! Thanks guys ! I will definitely be back for any work needed on any of my cars!!!!

The customer service and actual service (as far as I can tell) at Highlands Auto Center is very…read moregood. They are very much on the pricey side. If you can handle a little lower level of customer service, you can probably save 15 - 20%.

What a great place! Had a coil go bad on my F150, and I am from out of town. Called early in the…read moremorning and they called back fast, and said to bring it in and they would get it fixed up. They ran diagnostics, replaced the coil, and also said the spark plugs were the originals(130,000 miles on the truck). Changed those out as well. Great service, friendly brothers, and to be able to get in and out was impeccable! Would definitely go there anytime because they are 100% legit and fair!

Wanted an auto checkup for an upcoming "Road Trip". Spoke with Joe he said to stop by the next day…read morearound 10am ($99). During the inspectation, Joe indicated 2 issues. 1. Cabin air filter needed replacing ($55.76) 2. Fuel induction ($139.99). I chose to wait on Induction service. After aprox. 20min. I forgot to ask about replacing my windshield wipers (all three for a Kia, Soul) cost was $76.85. Total bill totaled $248.76 with 3% fee for credit cards. Service was good how ever value was questionable. Found wipers (3) from "Big Box" $19.99, I should have made better decision.

I can't say enough about this location and the employees. They have gone out of their way to help…read moreme with several different issues. Super nice and always a pleasure to do business with.

Damien did a great job, this guy has got to be on the store more often! Good efficient and quick…read moreservice

Shout out to Dustin who diagnosed the problem with my car and didn't even charge me. It was a…read moresimple Cataclean fix for $20. My check engine light went off immediately after using. We are new to the area and this will be our family shop moving forward.

So thankful for Jeff! He went above and beyond to help me with a complicated car situation. He was…read morehonest, fair, respectful and very helpful, which is not always the case as a woman dealing with car troubles. I am thankful for Wildcat and highly recommend going to them!

Honest, trustworthy, quick, would absolutely recommend them to anyone in need of a car repair!read more

I needed a windshield replaced as soon as possible and checked with several businesses on Yelp…read more Alex from Master Garage Auto Services responded quickly and had next day service available. Others responded with a two-day wait and their prices were doubled the estimate quoted by Master Garage. The technician came out that next day and completed the job as promised. To say the least I am very satisfied with the service provided and happily recommend them for windshield replacements and will consider them for my mechanical needs in the future.

Had a small user error but car was running great Forget to…read morereset the meter went back they reset for me good to go

Fast, friendly service (got a vehicle inspection)...I will definitely go back again and recommend…read morethis place!

They were all very professional and quick! Shout out to that Saturday crew! Every question…read moreanswered, and my car problem fixed.

recently brought my truck in for an oil change, and during the service the technician broke the…read morehandle off my engine oil dipstick. I was told by the technicians that this has happened before at this location, which was concerning to hear. Even more concerning, I was informed that they currently do not have a manager because the previous manager left for another location. When I asked what could be done about the broken dipstick, I was told to "maybe just super glue it back on." A broken dipstick is not a proper repair, and it leaves me unable to easily check my oil level without additional work and expense. While I understand that accidents happen, what matters is how a business handles them. In this case, there was no real solution offered, no accountability taken, and I was still charged full price for the service despite leaving with a damaged vehicle component. Since this happened, my truck is now in the shop and I am currently without a vehicle. I am having to spend upwards of $60 just to get to work, all out of my own pocket, while also trying to pay to fix damage that was caused during their service. The "manager" told me, "I'll put a claim in for you," but I still have not heard from anyone. The entire situation has been unprofessional and clearly careless. What is even more frustrating is that one of the technicians simply moved on to the next vehicle as if nothing had happened. Their slogan is "10-minute oil change," yet I was there for over an hour before they even started working on my truck. The lack of urgency, accountability, and customer service was unbelievable. I hope ownership or upper management addresses these issues, as customers should not have to pay for mistakes made during routine maintenance. Based on my experience, I would not recommend this location. I honestly would not trust them with my kids' toy truck if they were the only option left. Pathetic.