Jude was a very personal young man. He drove me back and forth from the repair shop. The staff…read morewas helpful and takes good care of me and my car when I come in. I trust that what they say I need is necessary and not just bumping up the service so that I pay for stuff I don't need.

Overall, the experience was good. The staff was friendly, and the repair was done correctly. My…read moreonly complaint is that the service took longer than I had planned for.

Windshield Replacement! Great value, affordable pricing,…read moreand quality work. He took the time to make sure I got the right product and tailored the service specifically to my vehicle's needs. He was also able to work around my schedule and provide same-day service right at my house, which made the whole process incredibly convenient. Professional, knowledgeable, and easy to work with. I highly recommend his services and will definitely use him again in the future!

Alex is great! I'm sure we are hesitant when we leave our…read morevehicle at a shop. Alex made me feel comfortable, being so transparent and honest about his work. I've taken my car to get looked at, at other places, but Alex is the most transparent mechanic I have met in the years of having my current car. He took the time to show me what work needed to be done. What parts were needed, and the cost of the parts before we proceeded with any work. He was patient enough to replace parts in the order that they were needed. Trial and Error, am I right? Alex always has the answers when it comes to repairs. If there are any issues with his work, he is always open to seeing the car again to fix the issue with no cost. If you want an honest mechanic who does good work Bring your car here. Alex will literally sit down with you and explain everything.

Shout out to Dustin who diagnosed the problem with my car and didn't even charge me. It was a…read moresimple Cataclean fix for $20. My check engine light went off immediately after using. We are new to the area and this will be our family shop moving forward.

So thankful for Jeff! He went above and beyond to help me with a complicated car situation. He was…read morehonest, fair, respectful and very helpful, which is not always the case as a woman dealing with car troubles. I am thankful for Wildcat and highly recommend going to them!

I had my radiator replaced here for an apparent leak (about $2,000). Then a month later i am having…read moreanother coolant leak. I keep putting in coolant thinking there is no way there is a leak as I just had it repaired. I go back in after having to put in coolant multiple times. Now it is a hose that is leaking & it will be $350. Extremely ironic that I still have the same issue after this repair. Not very friendly either. DO NOT RECOMMEND.

I just had a great experience with Lake Highlands Automotive. The person I spoke with was terrific,…read morekind, respectful. Was able to assess the situation quickly and helped me in a manner that did not require excessive time or unneeded repairs. I really got a feeling of trust and was extremely pleased overall.

This place is terrific. Fast, friendly, and they really know what they're doing. They take good…read morecare of the vehicles they service and the customers too. I will be back!

Came to get a state inspection, was in and out! Staff is nice & makes sure you're taken care of.read more

I've exclusively used Ross Auto & Tire since I moved to Dallas over 10 years ago, and they've…read moreworked on two different vehicles of mine (350Z & BMW X3) as well as my wife's car. They have taken care of everything from regular maintenance items like brakes, oil changes, state inspections, and tire work, to more indepth issues that needed full diagnostics and repairs. After dozens of transactions, I've had nothing but amazing experiences. Easily the best value in town, and customer service so good that I've come back all these years.

I was charged $95 to have my car battery replaced. I brought my own battery from Autozone (Autozone…read morewasn't able to change it). $95 is way too much, but I was desperate. He originally quoted me higher but went down when I commented on the insane amount. He was not very friendly either. It's probably an okay place for a state inspection, but I wouldn't come here again for anything else.

Visited the other day since my car needed an oil change. The service was straightforward and didn't…read moretake very long. Nothing unexpected came up, so I'd probably come back here next time.

I highly recommend Auto Clinique for their outstanding service. They repaired a large dent in my…read morecar door and repainted it to make it look brand new. The cost was also very reasonable compared to the other estimates I received. 5 stars!

To everyone reading this, please avoid this shop and shops like this. I am writing for someone that…read morerecently went to this shop to get a so called diagnosis on her vehicle. Concern was check engine light and smoke coming from under the hood. So to start off I'm a mechanic and when I got this call for help I couldn't believe what I was hearing...$1200 to replace a radiator on an old 2003 Lexus. And on top of that to add an insult to injury they quoted another 2.5 hours to replace the radiator hoses which is apparently $585 of labor and parts. Oh and get this, another hour of work for adding the coolant into the vehicle.....so like you don't do that when you replace the radiator????? From the beginning this whole thing smelled of scam and guess what I was right in thinking that. Then they tell her her thermostat is bad....how do they know.....who knows maybe they did testing? Nope they just told her it was bad and quoted 2.5 hours which is $750 on top of everything else quoted. The thermostat calls for 1.4 hours of labor and yes I understand it's in a different area and all but gosh I can't help but think my conscience would scream at me for trying to quote someone $1200, $585, $750, and $385 and not try to help with cost. Wow. My problem is these shops exist out here either knowingly scamming or unknowingly just bad at their jobs and are incompetent. But anyway no indication of what the check engine light was on for, no information on what they did to diagnose it or any expectations set for her to understand what's going on. So what was the technicians diagnosis...radiator was leaking at the top seal and any person can see that. I'm sure they didn't pressure test based on the track record of saying the thermostat was bad without checking. But back to the story. I received the car after she paid for the so called diagnosis fee which who knows what that's all about because doesn't say any information or a story on how they diagnosed anything, then started on working on the radiator, I literally timed myself and it took 15min to pull the radiator out....removed the top covers, removed the support beam, the radiator isn't even bolted to the condenser....15 mins guys. I don't know what kind of things yall are smoking....transferred over the upper and lower radiator hoses not for another 2.5 hours and transferred over the temp sensor which took another 20min to do. Then another 15 min to install radiator and then top off the coolant and burp the system another 5 min. Sooo all this is under the 1.4 all dats time to do. And they wanted to charge 5.5 hours. I have no idea where in their right mind they thought 5.5 hours was acceptable to quote. Now Iet me tell you guys something, in my head I told myself when she gets here I'm going to ask what did they say to you when you said I'm going to pay the so called diagnosis fee and take the car because it's too expensive. And in my mind I told myself watch she's going to tell me that they tried to lower the prices and give a discount by waiving the diagnostic fee which is laughable. How can you charge a diagnostic if you leave without using information on the check engine light and or the leaks. Well clearly the radiator is leaking but where does that diag fee go to? The person who's going to respond to this is going to say well it goes to the tech to pay for his time to look at the car. Yea yea my butt, I've been in this industry for 15 years and all my notes for every single car has pictures and exactly what I checked down to the pressure I used on the cooling system to check for leaks. Everything is documented and if a car comes in we can look at the history of what was done previously. That's because we notate exactly what's going on. If a car comes in with a check engine light I take a picture of it and upload it and attach it to the multipoint inspection so we can have a record of what the light is. Oh and that's not diagnostic labor that's just looking at what the light says. Actual diagnosis is checking the circuit, checking the module or solenoid or running test on evap components or smoking the intake for leaks and pressure testing the cooling system and having a full formed conclusion. Condition, cause, correction and confirmation is a full formed conclusion of diagnosis which if this was done I wouldn't have had an issue paying $120 for a diag. Shame on you guys and other shops like this. Shame shame shame!!! Im appalled at what you guys did and to the person working for this shop trying to respond to this, there is no response, there is nothing you can say. The sheet says it all, I have receipts and proof. You cannot come at me and say all the responsive garbage you say to other customers who have a bad experience. I've read your posting responses. All you need to feel is shame and fix yourselves, apply better fundamental values and progress from this caveman style of automotive repair. You wrote down the quote on a piece of blue paper for God sakes!

An honest mechanic shop is worth its weight in gold. This place excels at auto repair in an honest…read moreand completely transparent way. They've actually saved me money with their honest assessments before. I won't take my car anywhere else.