Horrible service, just a waste of money. If you don't speak spanish fluently then your left with starring around. Also I got a finger infection two days after...so lame cause she charged diamond jewelry on one finger $5. read more

Monaco Nail Spa - Nail infection after two days... - Nail Salons Near Me - Los Angeles, California

Eye lashes Ladies !!! stay away from this shop. If you guys have been having eyelashes on, you will understand i am going to talk later. Those good review abt eyelashes are from those who have never had an eyelashes before. Thats why they said its good. Not saying abt the Price, if you do eyelashes extension you know the price for refill around $40-$100 depend on how many weeks and where u go to. This place charge me $30 for refill ( instead of $20 like ads because they say I have my lashes on so ....!?!?!?!) In order to fill new lashes, they need to remove the old one right ? This place DOES NOTTTTT!!! They basically just add on top of my old lashes. And before asking customer to open eyes, they need to USE FAN TO AIR DRY the glue BEFORE open eye right ? This place asked me open eyes first for them to check if its nice, they continue do , then open , then when they done, they ask me to close eye to FAN AIR !!!! What a crazy thing ! My eye has been watering the whole time already, and the glue is dry now. Why need to ask me close eye for the fan to dry ????!!!!! And in order to remove old lashes, they need special equipment and stuff to make sure your own lash not drop out right ? This Place use hand to pick it out !!!!! So im like NO NO i will let it drop naturally. And they dont even know what is COMB the lashes . They dont even comb the lash, instead they use finger to adjust it. If you do it the right way in order place, final step they will comb your lashes. This place has no idea what is that !!!!!!! Last of all, the bed you lie on doesnt have any thing to cover and change every time each customer lie one. Very Unclean! Your head is lie on the same spot with a few smelly people lie on before ! Think abt it ! If after reading my review you still decide to go to have your lashes refill . Dont forget to post a review later to warn other people read more

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I came here just to get my nails done and I left with my eyebrows threaded, eyelashes put in, and eyebrow tinting done!!! This place is super clean and has really nice people working here. Finally a nail salon with normal music lol. Also the environment feels so relaxing. read more

Monaco Nail Spa - Nail Salons Near Me - Los Angeles, California

If I could out negative 1000 I would Please do not go to this salon! Besides it being dirty & gross they are thefts too. They double charge me for their service I spoke with the owner she was to busy to check into it. Won't be able until Thursday!! She laughed the whole time thought it was funny not for me. She told me to contact my bank they will send her a letter. WHAT!!! So it's happened before. She told me she didn't have time for me hung up on me & blocked me. Please see attached read more

Monaco Nail Spa - Nail Salons Near Me - Los Angeles, California

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If I could give this place 0 stars I would. I decided to try this new place since I live near by, big mistake! I went in for a mani and pedi. The pedi was just ok, the gel manicure was awful. I left thinking it was ok but less than 24 hrs later all my nails had cracked and started peeling. I called to complain and they asked me to call back since the owner was busy. The owner returned my call and told me to come back and they'd redo my nails. I didn't go back since I just didn't have the time. My nail Polish on my toes has since chipped as well and it's been only 2 days. I'm never coming back here again, wish I had read the yelp reviews before going there. read more

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Update: so I went in for eyebrow threading months later. Marilyn did a great job and I don't mind paying $10. To my surprise the place is under new owner. She's very sweet. Her name is Iris if I'm not mistaking. Her assistant whose name is also Iris is really sweet down to earth and makes you feel comfortable like you known her for years and catching up while getting your eyebrows done. We had a good fluent conversation none of that BS to try and get you to come back. You can feel the difference in the air. Give them a chance they are Central American and they will not rip you off. If they have a price on the banners/walls/windows where ever posted they honor it. If you feel one of the Employees there wants to or is over charging you bring it up to the owner and she will put them on check. Ive come here before the girl who does eyebrows is amazing only bad thing is that it seems like they only have one person that does eyebrows and it seems that when she's not there no one else will do them for you. I've come here on 3 separate ocations and she's on break or not there for the day. It would be good if they hired another person. Another bad thing about it is that people that work here don't acknowledge you as you walk in. They will let you sit there and not bother to ask you what are you in for? They seem to not care and over charge you for the service when they clearly have a banner with prices on them. They promote a price and once you are up to pay they will double the price. read more

I got a mani pedi. I'm so glad this place switched to a nail spa because its so close to my home. They did a good job for a good price. I'm definitely coming back. The girls are super sweet and attentive plus the music they play is awesome. Only critique is that they didn't use a base coat but other than that- great place. read more

On 3/2/17 I walked into this shop. Thought I'd give the locate business a try. I asked the girl about individual lashes. She said they don't do individual that the lashes they used had 2-3 lashes that are attached to my own (Russian volume) was nice enough to show me pictures on their IG. Even pointed her own out saying that she had the same thing. Since this was new (keep in mind that I've been getting individual lashes done the past two yrs) I asked how often do I need a refill she said once a month. Karina took me to her station and proceeded with placing the lashes on. Once they were done they felt heavy but I didn't say anything because this Russian volume was new to me. Three days later I wake up to get ready for work as I splashed my face with water one last time I come up with half of my lashes on the left eye gone (and no that's not the side I sleep on). With just a little bit of the corner piece half on/half off I removed it. Considering not going to work (one eye full lash and the other with nothing) I decided to go to work and avoid making eye contact with my coworkers. I looked up the shop hours on yelp and it showed them being open. After work I drove straight to the shop only to find that they're closed. I can't tell you how disappointed I am. I'm a licesend cosmetologist and I also do eyelash extensions (family/friends only) so I know now when she said they use lashes with 2-3 lashes was a lie. They basically took a eyelash strip cut it in three pieces and applied volume in between and charged me $70 for it. This place is a rip off and big scam. I'm writing to BBB. read more

Monaco Nail Spa - Nail Salons Near Me - Los Angeles, California

This salon deserve 0 stars I had a really bad experience there! I paid for keratine and after the first wash i found my natural hair just a litlle change and that is not what its supposed to be I ve done keratine before and i know the result , so i came back and ask the girl to fix it for me or to give me another appt to come back if she s busy but she said that i had to pay for that !! I was really surprised i already paid but this is not what i paid for then she started to ignore me and her colleg started to screaming and getting me out !! I felt like i was in heir home and ask them for their things or something! It was unbeliveaBle! They took your money and dont finish the service and dont care about the satisfaction of the client plus their over and unpolite reaction Very bad service , Unpolite staff very very rude people really dont go there dont waste your time and money with people like them read more

So let me start off by saying.... save yourself time and money! I came into the salon after seeing a special for $20 for eyelash extensions. As soon as I walked in the place it was pretty busy...I asked about the eyelash extensions and to be honest I had no knowledge about the the process since it was my first time getting eyelashes and my first time at this salon. I asked the girl up front about this service. She was having lunch, was overwhelmed with the customers coming in, was nice and some what explained what she would be doing. The salon was full and since they had no room she sat me down in a chair next to some other lady that was getting her nails done. She asked the other girl "where is the hand sanitizer?" In my head I'm thinking you should be washing your hands before you touch my face especially since you were just eating...sure enough she just sat next to me and said close your eyes and don't open them at all. She popped a piece of gum in her mouth & started doing the eyelashes...TBH her breath smelled like so much onion I was holding my breath since she was so close to me. I obviously had to breath so ugh. Anyways, she was back and fourth taking care of the phone and taking care of customers in the front. A lady came up to her and said I need my eyelashes done too. She said yeah grab a card and if you wait I'll give you a 10%discount . She finally finished with me and when I opened my eyes I had glue all over the bottom of my eyelashes and she just kept saying don't touch them! I said, "I need to take off the glue from the bottom." She replied "if they get messed up it won't be my fault" yet she should know better than to add so much glue that it dripped all over. She put a fan to dry them out a bit and after that she charged me and I mentioned to her do I get a 10%discount too? She laughed and said no. She said you will get $5off if you write a yelp review. I did just to get the discount but after I got home I didn't realize what bad of a job she did. Point is please girls save your money and time, pay more for these type of services and get better quality. Also the salon was not clean!!! They seriously need someone that knows how to manage this place. I can only speak for what I got done and will definitely not be coming back for any type of service. read more

Monaco Nail Spa - Nail Salons Near Me - Los Angeles, California

After being contacted by the owner of Monaco I decided to give it a second try and received a pedicure and eyebrows done . This experience was much better both came out really great. I will be going back in the near future read more

I have been wanting my eyelashes done for about a year now and I went to get my nails filled so I decided to get my eyelash extensions done too. The sign outside said $20 but she ended up charging me 50 and they were the worst eyelash extensions I've ever seen!!! I woke up the next morning and most of them had fallen off they were all overlapping you could see the glue ladies do not get your eyelashes done here!!!! read more

If I could give 0 stars, I really wish i could. I went to the salon 2 days ago to get eyelash extensions and paid $60 for them. She told me they would last a month so I believed her. After i got them done, they fell off within a couple of hours when she said itll last up to a month. Today, I came back to the salon telling them what had happened and that I want my money back. They told me that they could not do anything about it or give me my money back because I posted my review on Yelp. Like okay??? Im not entitled to my own opinion? I have my right to say whatever I want and I paid for the service so I can post anything I want on yelp. Shes just mad because what I posted was true and she knows for a fact people will see it and read it and not come to her. so ladies please save your time, energy and most importantly , your money. When i left, I said i would report her to the state board and I was not playing around. And I know the owner is reading this, I really dont care. If im going to get crappy service, shes going to wish shes sorry haha so good luck. i will also be notifying my friends and family how much of a bad owner she is to the salon. read more

Monaco Nail Spa - Ladies if you're unsatisfied with your service. Go online and file a report ! - Nail Salons Near Me - Los Angeles, California

I came in in hopes of getting my eyebrows THREADED by the original girl (who's name I can't remember) but found out she no longer works here. I can appreciate the effort but my eyebrows look exactly the same, nothing great and it was something I could've done myself. I was pressed for time so I couldn't spare any more time and had to leave right away. She used tweezers for my cleanup when I was expecting to get them threaded, because that's what I came in for. The other girl would shape them nicely and you'd be able to tell you actually got your eyebrows done. It's very disappointing but I unfortunately will not be returning nor do I recommend her. read more

Warning do not go to this place and get ripped off . I got my eyelashes done and the very next day they were falling out . The next day i went back to tell her what happened to my $20 eyelashes that we're supposed to last two to three weeks she told me that all she could do was fix them and wouldn't give me my money back. Why have you to do something you obviously couldn't do right the first time. FYI anyone looking to get anything done at this place should run the other way customer service sucks and they don't know what they're doing they're only trying to rob people for a half-ass service. The woman who did my eyelashes was not professional at all and my eyelashes were not professionally done and I've been getting eyelashes for over 10 years. read more

Monaco Nail Spa - Nail Salons Near Me - Los Angeles, California

They were super unprofessional. I made an appointment and they called to adjust the time to a later time. When I got there even though they adjusted the time so the girl who does eyelashes would be there I had to ask if she was there. Once I had to get there attention they called her and told me she was 30 mins away. What is the point of making an appointment if she won't even be there. read more

Eye Lashes!! Say away! After taking an hour to install and being coughed and sneezed on my lashes were finally installed. When I looked in the mirror I noticed that one was not completely on right and asked for her to fix it. She told me no, that it was fine. Clearly the eye lashes rising up is not an indication that it is in all the way. After just 2 days both eye lashes came off without any assistance. I will not be returning and wasting my money. read more

Marilyn hooks it up with the Eyebrows. Get your nails done by Marión. She's great, and really takes her time.

My first time here and I got eyebrow threading nothing special very basic at shaping went in cause I seen signs all over the business 5$ threading so why not try it out it was a complete hoax false advertisement and they tell you after you get what you want done the real price. they're not bad looks like a great place but bad attitude and need to be more professional giving one star for the simple fact if you advertise something you stick to it read more

The nail technician did a fabulous job! Highly recommend this place. The price was excellent too. Can't beat a mani and pedi for $30!

I thought I had found a new place to get my eyebrows done. Marilyn does a great job on my eyebrows, but it is just so unprofessional there. They display signs on the outside with one price and when you get the service and pay, you are charged a different price. This has happened on two occasions. read more

I loved this place! All the women were so kind and worked so fast. Definitely the best salon around

This place is disgusting I call to made appointment for eyebrows but the women who answer was asking for deposit right away I was shock about it so I ask her why deposit when I don't even know what kind of job they do so she ask me if I speak Spanish so she can transfer the call to someone that speak Spanish she is so uneducated she just assumed I did not understood what she was saying I felt insulted by her remarks she never explained anything she just so ignorant! I will said this place don't deserve no star for rating 0000000000 super poor customer service read more

Very disappointed with the wait time. Went in to get acrylic nails, eyelash extensions and my eyebrows tinted. The tint was a upsetting not what i expected. I was overcharged on the eyelash extensions $5, and didn't get my acrylics because they decided to do 3 people that arrived after me before. Spent 1 hour and a half to not be satisfied. Buisness needs more organization so that customers don't get cut into and have to wait. read more

Several monthes ago went to try them out for lashes 20 bucks it was a special, since they had recently opened. I wait 10 min to find out the eyelash lady is on lunch so I agree to come back and I did to wait another 10 min lol with no one around there was one person getting nails done... so she finishes and hey you get what you pay for the natural looking ones that last are 90-100 bucks.... so back to my 20 dollar lashes... they fell off 30 min later ... I went back to have it fixed and the girl told me originally that she didnt have time to fix it since it was Saturday night and they'd be closing soon so she didn't want to help me. I had gaps in my lashes where they had fallen out! It was saturday night I needed to be presentable so I insisted. For my insistence I got called a fucking nigger in spanish, which I do speak fluently smh.... I wasnt upset about my cheap looking 20$ lashes I kinda knew what I was getting into, but having my time and even my own person disrepsected so agregiously. So if you look like you dont speak spanish they'll prolly talk about you in your face. That's what happened to me. Totes ZERO STARS..... Update: in fact -5 stars because the response did not include an apology or even an attempt to defend their own work ... Says alot read more

I'm from the Bay Area, but come to the Valley often. I have been trying out different nails salons, trying to find the best one for me, but still hasn't found it until now! I believe her name was Maricella who did my nails, and when she started to take my previous gel manicure off with the filer my fingers really began to hurt. I have really sensitive nails, so it wasn't a surprise to me that it hurt, but most nail salons never offer me an alternative so I just usually push through the pain. But she then took an alternative method to remove the gel manicure. Even though it took longer, she took notice that I was uncomfortable and didn't hesitate to ask or change the method for me. My nails really did come out beautiful, and I really appreciate the time and effort it took to get them there. I will definitely be coming back to this nail spa. read more

So I have started coming to this new nail salon, seriously it is around the corner from my house. I read all the reviews and was a little nervous to go but the convenience was unparalleled. So my first trip was back in early December if memory serves me correctly. Well that trip I was with my son and I had an appointment, I meet the owner Kristy she actually did my pedicure - oh sorry yes my appointment was for pedi/mani. As I let Kristy know I read the reviews she was curious what I thought, I am a business woman so I gave her my honest opinion, reviews are opinions - opinions that can be forever burned into the internet. Doesn't mean they are true and doesn't me they are a lie they are opinions. Now, some people go overboard and well I think if you are reading this review you know what I am talking about. What I like about Kristy and her dream turned reality is she has had and has several business and different kinds of businesses, she knows how to service her client. What I like about Monaco is the business is constantly evolving and for the better. From my first visit to my very recent visit on Saturday, January 28th at 11:00 AM. Kristy had quite a bit of girls working for her, some good some bad - she cleaned house and when I say she cleaned house she cleaned house. Now, there is good and bad to that, she has quality girls now but please be patient and make an appointment seriously, you want a service provided - call make an appointment save yourself the negative impact of spending time waiting - and spending time waiting and getting upset because you are waiting. Everyone there is wanting a service and we are all paying the same amount of money for that service. MAKE AN APPOINTMENT LADIES/GENTLEMEN the number is above it take three seconds if that. Now I don't really want to tell you about my nail tech because the only one that is going to suffer is me... :) Marcella is AMAZING and so nice and professional. Marcella tried to save my stiletto nails that were done by one of the no longer there individuals, and boy did she try. Finally, I just decided to take them all off and start again that was my Saturday appointment. Can I just say Monaco and Marcella have Lacquer beat, yes I said Lacquer - WOW was that a waste of money and the service there was HORRIBLE so unprofessional I would never spend money there again - at Lacquer that is... Marcella did an amazing job on my stiletto nails and I am super picky with my stiletto nails, that point better be just right our I am not happy and I was over the top happy. YES they were better than "L" and way cheaper... Now If you are going to get lashes, seriously you need to understand there are different levels of lashes and different types of lash extensions. I have my lashes done and have had them done since 2012 so I know my lashes - I have spent $300 on last extensions and $150 on refills. I have seen the lashes and how the lashes are done and they are nice. But I am a lash snob, my lashes are done by a lash technician that I know and trust and she does them for me exactly how I want every time, so I am happy. For all the complaints about lashes, talk to Kristy explain to her what you don't like and she will fix them. Don't go home and write a review on what you don't like, that is not fair to anyone. Also, LASH CARE - people if you rub your eyes hard your lashes are going to come off, if you get them wet right away your lashes are going to fall off, if you wear mascara and wash it off ladies your lashes are going to fall off. You have to learn how to take care of lashes, you can't sleep on your face your lashes will bend fall off, you have to be careful with your lashes. Oh you went out clubbing and your lashes fell off well lets see you were sweaty from well whatever you were doing... THEY ARE GOING TO FALL OFF LADIES. The lashes are held on with GLUE not CEMENT come on you do know your natrual lashes fall of too, right. It is a hair follicle just like the hair on your head, arm, leg there is a hair cycle and during the summer when it is hot hair falls out faster. Like I said educate yourself on lashes so you understand, Lashes fall they are suppose to. If you are looking for natural looking lashes tell Kristy bring in a picture of what you want, she will tell you what she can do. LADIES, Kim K her lashes believe when I tell you she is probably wearing two maybe even three STRIPS of lashes yes I said STRIPS you know the ones your aunt used to wear. YES THOSE. Understand that your natural lash can't hold that kind of weight, lashes are individual to each person everything comes in to play length of natural lash, curve or lack of curve, yes quantity of lashes. Don't come in and think you can walk out looking like Kim K, its not possible unless you use strips. So ladies educate your self on lashes before you make the decision. Now my final thing - I am dying to try the eyebrow shading - I so want to do that but I will admit I am a bit scared. Monaco you ROCK! read more

Let me start by saying Christy the owner is very rude and lacks customer service skills. Red flag right there. I had the whacked 30 minute microblading. What a horrible job. Never drawled my eyebrows! Or did she measure. I asked for thicker eyebrows and was told that it wasn't possible. When it came time to leave and I had to ask for the after care instructions, well Christy had no idea of the name of the ointment I should use. Like really?!!! Her lack of knowledge alone was enough! I expressed I disliked the whacked job and her response was that I was rude! Lol. WOW. NEEDLESS to say, better business bureau and health department have been contacted. Something I notice when I got there that she advertised all her services except the microblading. When asked she said "no need as her referral is enough, So no need for that to advertise "! Horrible business owner and lack of skills with microblading. Her $250 Job tells a lot when the going rate is double if not more then that. I went by the videos that are downloaded but I wonder if it was even her! read more

Worst customer service and false advertisement!! I drove miles to this place for their advertised $20 eyelash deal only to be told it was more money and that the sign was missing "& up". The lash tech was rude and the owner did nothing to help. Very poor business etiquette. Spend your money elsewhere this place is trash. read more

Got keratine hair extensions. Was told it took 2 hours but took 4. Was told they last 3-6 months but 4 fell out the first night and 3 more within the week. Was told it was human hair but it's a blend. I'd never do this again, but the ladies were very nice and they did a great job while I was at the salon. I left looking great but for one say only. The eyebrow threading was very good n quick. read more

do not reccomend this place!! i waited a whole 40 minutes with the entire place being empty and unattended! place is very dirty and overpriced, do not go here! read more

I got eyelash extensions small to medium and paid $55. I was so excited it was my first time but I had watched a lot of videos on it. I got there and the place looked so nice! I was told to lay down on a table right away which was great and she asked what I wanted. While she was doing the lashes there was nothing to separate my bottom and top lashes so glue got in my eye and bottom lashes and it burned a little but I didn't say anything (just not the type to speak up :/ ) she tweezed the glue from my bottom lashes. When she was done I looked very fast because i was scared to look because of reviews I had read earlier (that i should have listened to) that went through my head while laying there . I got in the car and I could see the glue on the tops of my lashes and that a couple were over lapping. I had also noticed that my right eye wasn't as full as my left but they didn't look completely horrible I said hey I guess you get what you pay for. It's been about a week and all the lashes from my right have fallen out and my left looks some what good still lol! I haven't used oils or water or even make up this week. I would say just save up your money and pay an extra $75 to get them done correctly somewhere else. :) read more

I recently went there to get my eyelashes done because I wanted to see what the buzz was about on their $20 eyelash extensions . Service was great ! Everyone was really friendly . But the eyelash application was not really professional at all . Im not saying I'm an expert in lashes whatsoever but I have had them done multiple times to an extent that I know how a " professional " eyelash application works .The technician was so friendly and sweet but she was done with both eyes in about 15 mins . Plus she didn't put a patch on my bottom lashes because she said " she didn't think I needed one because my eyes were big " , and my eye was glue shut. I don't believe you should go based upon whether you believe someone doesn't need it or not it should be a procedure that HAS to be done in all eyelash applications . The actual lashes they use on you are not the best quality they are extremely similar to Ardell's individual lashes . They feel really syntheticy . Also the glue was very visible . It is true what they say that you get what you pay for ... So if you are a quality over price person I would suggest to spend a couple more bucks and go somewhere where the actual eyelash hairs look real . read more