To all who are seeking a place for a loved one, please be cautious of this place. My grandmother…read morehad moved into this place several years ago after her husband passed away while still being semi independent. In the beginning, it was a second home to her, filled with countless activities, caring staff and management, and so on. Unfortunately, as time went on, and my grandmother was having much more trouble walking before transitioning to a wheel chair and constantly having to use the bathroom due to medical issues, the place changed. The facility kept tacking on extra care charges despite the fact my grandma had a private aid 12 hours a day. When trying to call the finance department to state that my family was paying privately for an aid for half the day, all we were left with was an argument, a cold nature from the woman who works in the finance department or at one point, no call backs because they could not be bothered doing their research. My grandmother had fallen, while an aid, who worked for the fountains (not private,) was in her apartment with her, resulting in three fractured ribs, stitches in her head, hip injury, a black eye, a bloody nose and being rushed to the ER. The aid in the room was the same aid my grandmother had asked management not to assist her due to the aids cold, rude and uncaring nature that had resulted in discrepancies in the past. To this day, my grandmother, facility staff and the aid all have different stories. How does a resident fall in their small apartment while an aid is present you may ask? We still ask to this day. On top of this, the facility nearly blamed my grandmother for the aid not doing her job properly. Not too long after this incident, my grandmother had to go to a rehab facility. The Fountains waited until the last possible second (3 days before she was to be released from rehab) to evaluate my grandmother to only say they would not take her back at the fountains. My grandmother was devastated. If you ask me, they did not take her back to cover their own behinds because of the incident that occurred with the aid in her room. The Fountains uprooted my grandmothers entire life due to not taking her back, and essentially left her without a place to live. On top of that, she was expected to pay for each day her belongings were still in her apartment. Imagine being held liable to pay an excessive amount of money when a facility essentially kicked you out of your home? Absolutely sickening. Please be Leary of this place before placing a loved one her. Please also do not trust the aid SUSANNA with your loved one, as she is the aid responsible for my grandmas injuries due to carelessness. The staff and management are not what it used to be. They have no problem taking your money, but have problems with taking responsibility for the staff's poor behaviors and correcting it

My father has been at The Fountains for just over a week and he could not be happier about the…read morechoice he made for this chapter in his life. We are too! He hesitated a bit but after settling into his apartment and new routine, he seems at ease. He enjoys it all, but most of all the restaurant-style food service. He loves the varied (and customizable) menu choices, the plentiful food, and the elegant service. The staff at all levels could not be more caring and enthusiastic about him and all the residents. It's a great environment, topped off with a fabulous location in the heart of the village of Tuckahoe, New York, experiencing its own revival in recent years. The Fountains at RiverVue have turned out to be a great choice for our family. And it's true! A river runs through it! Or is that a "rivie're?"

My mom has been here 3 times and loves it so far. She is SUPER critical (so am I), so this is a…read morelittle shocking, yet amazing. Everyone has been extremely kind, and she says the staff is also kind to each other. The exercise guy is a big hit with her and this is in addition to her twice weekly PT sessions. She went on a trip with them and had a great time. I'm happy as long as she's happy so I'd definitely recommend them.

WOW!!! Starting and ending the days with Alex the driver sets the right tone for the day - his…read morewarm smile, peaceful and caring demeanor warms my heart every time during pick up and drop off routines. Also, I am floored by the vast improvement my mom has made since she started attending the Between Ages Adult Social Center. Ms Richardson and staff is 100% pro elderly, the environment is friendly, clean and welcoming. The activities are beyond imagination and extremely creative. Just seeing my mom's eyes light up from her Art & Craft DIY bracelet making, library visits, circle time events, bingo and field trips - we have so much more to talk about daily! My mom is back and please do not hesitate to take your loved ones to this social center because the experience is beyond measure. Thank you Between Ages Adult Social Center Dream Team for making my mom feel like 18! Love Nadine

Wonderful people to deal with. They helped us navigate a…read moredifficult situation with kindness and compassion.

Let's face it: people are living longer and needing more care as they age. My family encountered…read morethis reality head-on when our grandfather was diagnosed with Alzheimer's. Initially feeling helpless, we soon turned to Elder Care Homecare, on the recommendation of friends, and found them to be the best home-healthcare agency we interviewed, hands down. In practice, they were as good as we'd expected. They were able to give us comfort that our grandfather was in capable hands while we were at work. The aides were not only competent but also trustworthy -- a critical factor when choosing to grant access to a loved one's home. Perhaps most important, the staff was accessible. I cannot emphasize this enough. Especially in the first weeks after we hired Elder Care, we wanted frequent updates, and Elder Care rose to the challenge. Rather than make us feel like we were annoying them, the team was a pleasure to work with, keeping us posted in real time and offering a window into our grandfather's treatment. We got the sense that the whole team actually cared.

Andrea has taken care of my parents for the past year, keeping them in their home of many decades…read more She is thoughtful, resourceful and always pleasant and most importantly, kind! I highly recommend Andrea and Lean On Me Home Care, Inc. services. Professional, trustworthy and wonderful! - Leontine H.

From the owner: Lean On Me Home Care Inc. is an in-home aide service provider who prides itself with going above…read moreand beyond to meet all our clients needs. Our services have been designed to support our clients to safely remain in their homes without hands-on contact. Contact us today for a FREE Assessment!

i highly recommend this gem of a store. Each time I went I was met with super helpful and…read moreinformative service with the human touch. a great variety of supplies for home care.

The owner and staff were very friendly and knowledgeable. I would definitely recommend this…read morebusiness!

STEPS Home Care, based in Westchester and now in Connecticut, is family owned by sisters Jennifer…read moreBaukol and Lisa Wade and they care deeply about their clients. Jennifer personally visits her clients, hand-picks their companions/aides to make sure it is a healthy and happy fit. My parents live in California, but if they were local, I would not want anyone but Jennifer and STEPS to provide their care.

From the owner: Steps Home Care has joined the Home Care Assistance family to the business information and put our…read morelogo in the photos section. All of our Home Health Aides (HHA) are Certified and have at least 2 years of prior experience. HHAs provide hands-on, non-medical care to those experiencing physical and/or cognitive impairments, which make it difficult for them to remain independent. This level of care is often more than an informal Caregiver can provide. Our HHAs provide help with Activities of Daily Living such as, light housekeeping, meal prep, medication reminders, transportation, transferring, help with ambulation, hygiene, toileting, etc.