I had a rodent problem in our crawl space. I called Ryan and he thoughtfully walked me through the…read moreprocess over the phone. We set up a time and he came over to my house to take a look. Ryan explained everything in great detail and educated me on things like where rodents could get into the house, what they like to eat, the difference between mice and rats (who knew rats were so intelligent), different kinds of traps, etc. We walked around the house and identified spots that should be sealed up. He offered practical solutions like chicken wire and expanding spray foam (typically used for insulation). He asked me if neighbors were setting out poison because he saw several dead critters in my crawl space. It turns out, a week later I did see a poison trap set up a few houses away from me. His down to earth approach on problem solving resonated with me. There's no black and white answer when you have rodents. Ryan was very patient and made sure I understood all of the options. It's been a month since he came out. Since then, I caught one mouse, sealed up the obvious spots around the house, and haven't seen any new activity. If the rodents do come back, I feel much more prepared to deal with it the next time around. If I can't, I won't hesitate to call Ryan again.

Super friendly, on time, honest service. Very knowledgeable and helpful. Highly recommend you call…read moreRyan for your pest needs!

Anthony is the nicest guy you will encounter. Always comes by when you call. He is focussed on…read moreensuring customer satisfaction and that the problem is solved. Not in it for the money. Thoroughly professional - always comes by when he says.

Great company, highly recommended! We asked Anthony to inspect our property and he went above and…read morebeyond what I expected. He is extremely knowledgeable, answered all of my questions, and was very insightful. He walked the perimeter, checked the attic, looked for signs of activity, places of entry, and fresh tracks. I greatly appreciate the fact that he was able to recommend another local specialist for an animal that is outside of his coverage. I typically don't write reviews, but I had such a great experience that I wanted to share it as a company with good customer service deserves support.

From the beginning plenty of communication from Mr Jonathan so we can understand the process of the…read moreservice between those at the office and those at the job site are very professional always when we had any concerns or questions they always had a solution to any of our questions or concern. They had the best quote in Monterey County to tarp the house... we highly recommend this company to get the job done right, and the crew are very trustworthy. sincerely, Martin Martinez.

Had a termite issue in a window sill. Called up Jacks. Termites killed and sill looks as new. Thank…read moreyou!

After discovering early signs of termite activity in my home, I decided to call Andy at Monterey…read moreVista Termite Control - and I couldn't be happier with the results. From the time of my first call to the end of my treatment, Andy was responsive, efficient, and very easy to work with. After confirming dry-wood termites in the home (the reason for my initial call), he explained my treatment options. Then, he went under the house looking for subterranean termites. While he didn't find any active sub termites, he suggested a treatment to create a protective barrier to prevent future infestations. Andy is knowledgeable, explained every step clearly, and even followed up to ensure the treatment was working as intended. It's rare to find a service that combines effectiveness, efficiency, and excellent customer care so seamlessly. If you're looking for a termite solution, call Monterey Vista Termite Control.

Great experience with Monterey Vista Termite Control! Andy was responsive, knowledgeable, and…read morethorough, and he explained everything clearly. The inspection was detailed, pricing was fair, and the service was efficient and reliable. Highly recommend!

I recently employed Pacific Coast Termite, Fremont for my home…read more Their employee Robert Perez provided a detailed and free termite inspection. The contract was accepted; Pedro D and Jessie V provided the treatment. All were knowledgeable, careful and explained their work. I have since recommended their services to friends and neighbors. Treatment comes with a 2 year warranty. My house will be inspected prior to the warranty's expiration. Should any termites be found, they will be treated for free. Thank you Pacific Coast Termites!

Aggressive demand for full payment for incomplete termite extinction job @ rental home! Technician…read moreleft job to go home sick told! I'm sick seeing how an expensive job is left deficient & with excuses! Explanation "well you do have 2 yr warranty if you notice any termites & comment if we can easily get inti subterranean termite area under house we're not responsible!" Weak & unacceptable!

I can't comment on their pest services- but if you see a house inspection report from them just…read moretrash it. The only things that stood out in the report were: "I'm not an electrician - so can't report on.... I'm not a plumber so I can't report on... I'm not a hvac specialist so I can't report on..." end of the day, there was nothing in The report except all fluff and no stuff. The house had so many basic problems that the inspector failed to see. Thinking of pursuing this legally against them

Jonathan was really great, and I would recommend this company for pest needs! He was nice,…read moreefficient, and easy to work with. We had a terrible odor in our house and knew there was a dead animal somewhere under the house. Jonathan went under the house and found the dead animals and also checked the attic. He also sprayed some disinfectant to help with any lingering smell. The whole process was quick. 10/10 would recommend.

Oh rats! Literally…read more I found West Pest on yelp with their amazing reviews. Matt came out and quickly identified where the rodents where getting into crawl spaces under the house. He showed me images and quickly walked me through how he would resolve. I received an emailed estimate. Once I signed the follow up was quickly scheduled. Not only do they secure the access points they return to ensure capture of the rodents. At the first follow up he reported back that the female was captured. I would highly recommend Matt and West West.

This company continues to excel with competent, professional pest control services. They are always…read moreresponsive, pleasant, and easy to work with. Several years in and I would still recommend this business to family and friends.

I cannot recommend this business highly enough! A few weeks ago my spouse noticed an old rusty…read moresoffit had been dislodged under an eave on our first floor and that a second soffit had a gaping hole in the middle. Tufts of insulation were strewn about the ground and some was hanging outside of a vent that led to an attic. Based off of a recommendation from a previous neighbor and research into local options, I called James. I was Immediately impressed with his in-depth knowledge and his willingness to explain and share his experience. After telling him about my location as well as a brief description of what I found, he was able to accurately describe my fence line, how it led up to a small landing, where the soffits were located, and what he suspected was happening. He came out, assessed the situation, and based off of the evidence he identified the culprit as most likely being a raccoon. He then provided me with options on how we could proceed. At no time was I pressured into picking an option that I was uncomfortable with. He went over the details for each option and clearly explained what was recommended vs what was less pressing and optional. We went with having him monitor the intrusion for 3 days and then replacing all of our old galvanized steel soffits with more coastal friendly poly-vinyl ones. Throughout the entire process, James was incredibly flexible, highly responsive, and deeply attentive to all of our questions/concerns. If you want thorough, professional, and thoughtful service, James is your guy!

Had an unexpected critter visitor in broad daylight. James was willing to come help assess the…read moresituation shortly after my call. He shared his knowledge and was super supportive and reassuring. While I didn't need to hire him, I would absolutely recommend him for future jobs. Thank you, James!

This was my first time ever contacting an exterminator for any kind of job. Rhett made this a very…read morepainless experience and even more so a very informative one. He explained the process and my options and made suggestions when I wasn't sure. He came in and got straight to work. Very happy with the process and the price. He knew exactly what we needed and is very knowledgeable about our area and what to look for.

I put in a request on Yelp as I have an ant issue. Got back a 3 word response from this company…read more Apparently they don't treat ants and don't write in complete sentences either.

Sherwin was great! He arrived right on time, was courteous and respectful, and came very prepared…read more He did a thorough inspection of our entire house and took the time to show me what he was looking for and what signs I should keep an eye out for in the future. He explained everything in a way that was easy to understand, walked me through the different treatment options without any pressure, and patiently answered all my questions. I really appreciated how knowledgeable and helpful he was.

Very knowledgeable, patient and thorough. They are reasonably priced too…read more Recommend this business to anyone.