These guys really went above and beyond. I was very surprised at how quickly I was able to get a response and how fast they were able to outfit my friends and I with a nice sprinter Mercedes van so we could head to different parts of the borough. This was completely on the fly and it was due to their stellar Yelp reviews that I even found about Mondrion (also known as Level Limo). So many car service companies, especially of the limo variety feel somewhat scammy -- almost like they're trying to hustle you into agreeing on a price. Alex was extremely professional with me and went as far as to ask me what my budget was so we could work within it. He helped ease my concerns with the number of passengers I had and was very good about recommending various vehicles to cruise in for the few hours that we had. All in all, it was roughly $80 an hour with a standard gratuity of 20% for use of the Mercedes Sprinter van that included a very cool driver who I simply gave directions to while he drove us in various parts of the borough. My invoice was provided via email as I asked and the ground rules (there are many) were laid out prior to us stepping into the vehicle. All deposits are non-refundable, so ask for all the information you can get before you commit. Some fees that folks should be aware of: $100 for carpet / seat burns. $250 for sanitation issues. They stress no drinking in the car and smoking is not permitted. I appreciated the upfront rules and it was never an issue with our trip. I'll be ready to give them a call again when I'm ready for another motorized tour / group excursion. This was a great experience and I can't thank them enough for making it happen with such short notice. read more

Mondrion limo service were absolutely awesome!! Professional, Courteous Patient , On time, Excellent Customer Service. Highly recommend this company service at any time for your occasions. We used the service for our wedding and will use it again for future happy events. Thank you Mondrion!! read more

Mondrion limo is amazing company Starting with the customer service ,rates and Schedule everything is top notch We take 50 passenger party bus for my daughter sweet 16 Bus arrived on time Super clean and the driver Emanuel is amazing He really know what was he doing Thanks again Will recommend you guys to everyone read more

This review is long overdue. Our wedding was in May & I feel so bad that I'm writing this review this late. My then fiancé wanted a specific blue tuxedo for our wedding day. During his search, he stumbled upon Mondrion Limo (they also rent tuxedos). He decided to go check out the tuxedo at Mondrion, where he found the exact style & color that he has been looking for. While there, he was asked by Alex & Rachel if we were interested in renting a limo for our wedding day. He was offered an amazing price for not just any limo, but a stretch Rolls Royce limo. We weren't planning on renting a limo for our wedding day as we felt that it wasn't needed, but we just could not turn down the deal they were giving us. & A Rolls Royce? Come on! When my husband brought me to meet Alex & Rachel, I felt like I've known them forever! They are so personable & they really do treat you like family. You can sit & converse with Rachel for hours.. which my husband & I did. We discussed vacationing, her wedding, her kids, details of our wedding, etc. You can tell that they really want the best for your special day. We were not the easiest bride & groom to deal with, but they were very patient with all of our wants/needs/requirements. The driver was professional, punctual, & very patient. Myself & my bridal party were extremely (almost 30 min) late & the driver waited patiently for us at the hotel to bring us to the ceremony. He was there waiting for us outside of the venue once our reception was over at 12:45AM to bring us back to the hotel. Thank you Mondrion Limo for such impeccable service! We will be using you again in the future! read more

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DO NOT USE THIS SERVICE!! My cousin booked a party bus for today, 8/18, for another cousins bachelorette party, not only did the bus not show up, no one answered multiple calls. We had to quickly come up with a plan B. Later, after calling from different numbers to get a response we received nothing but excuses including, we can't answer the phone on the sabbath and the driver got in an accident. They sent a dirty bus out 2 hours after the reservation time and insisted on not only retaining the cash deposit, but that we pay additional money for the bus! We refused. Do yourself a favor and hire a reputable company. This is not it. They flat out told my cousin that they would not give her the deposit back, in spite of the fact that she paid for services not rendered. read more

I would give this service 0 stars if I could. Don't waste your time and use this company. So, i got the Rolls Royce limo for my sister's 21st birthday and it was the worst thing ever. First off the limo driver used my phone as the GPS; so professional. Secondly, the limo was the scorching hot inside. The heat was sweltering inside the limo because the AC wasn't even functional. Next, the aux cord was held together by tape(so safe right). The seats stained the clothes of me and my friends with a white chalky substance. All in all it wasn't a good time and ruined my sister's day. To top it off, the company won't give me a refund! read more

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Unprofessional company. Both my fiancé and I changed our work schedules to visit and view their limos, just to find out that was not going to happen. The guy flat out said to my fiancé "you're so lucky you called, because the car you were coming to see is actually not here" - despite having scheduled this tour with us a week ago. My fiancé then asks "why wouldn't you call and let us know the car is not there?" and he offered no explanation except that someone booked the car we were looking at for the time we were scheduled to visit; but he never thought to call and inform us. I understand that the nonchalant attitude can get you somewhere in the sales industry, but the disrespectful, irresponsible and unprofessional tone and mannerism won't get you anywhere. Those differ. Glad I got disappointed now, rather than at a more important and inconvenient time. Do not recommend. read more

From the initial call with Sergy, to the drop off at 12 with the driver Rey. The service was excellent and professional. On time, courteous. Good looking Sergy my daughter was extremely happy. I don't regret taking your guys' card off the street. read more

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Mondrion provided a Rolls Royce, a stretch limo and an SUV for my wedding. Pricing was lower then the several other companies I spoke with. Arsen & Nathan were extremely professional and handled every detail of the transportation. The night before the wedding they provided contact info for each of the drivers. All of the cars arrived early in great condition and the drivers were dressed well and extremely professional. I put a lot of trust into Mondrion for my big day and they delivered on their promises and everything went smoothly. I cannot thank Mondrion enough for their help. read more

DO NOT USE THIS COMPANY!! On May 20th I proposed the my girlfriend, now fiancé. I had set up a date and time for a limo to pick my fiancé and the limo was set up at 5:15PM on Saturday, May 20th. Everything went as planned. EXCEPT FOR THE LIMO SEVICE. I had ordered the limo a month before to make sure there were no scheduling issues. Two days before I called the limo service to make sure everything was set and there were no issues. I spoke to a female and she told me that she was very busy and would call me back in 10-15 minutes. I NEVER got a call back that day. I then called again the next before to verify everything was set I spoke with Sergy. I was told everything was set and the limo will be picking me up at 5:15PM on May, 20th with a complimentary bottle of champagne to celebrate. Sergy sent me an email with the drivers name and contact information. My fiancé and I were standing outside at 5:15PM and there was no limo. I texted the driver to get his estimated time of arrival. I was told 5:40PM. Now I had reservations for 6PM at a restaurant to meet our family, which was surprise for my fiancé. I again texted the driver that I had an appointment at 5:15PM to be picked up. His response was "Stuck in major traffic jam on the way to you." I could understand being traffic and being 5 minutes late. But being 25 minutes late when I have reservations at 6PM. I was 20 minutes late to my reservation, thankfully the restaurant was very accommodating and understood. I will never use this limo service again. We were in the Rolls Royce stretch limo. The champagne was warm and disgusting, probably a 5 dollar bottle. The limo sounded terrible we couldn't even have a conversation due to either the exhaust or the undercarriage is damaged. I have the limo service one last chance before I wrote a review. I sent an email explaining how disappointed I was, which I got no response from Sergy Roytbak. If you have a important event in your life engagement, wedding, Birthday, etc... Please shop around and do your homework. Obviously this company is not concerned about their customers and their experiences. DO NOT USE THIS COMPANY!!! read more

I travel very frequently and accept nothing but the best when it comes to transportation. a friend of mine recommended this company and I will only use them from now on. Drivers are super courteous and professional, they make you feel like a king ! Beautiful limo's and very clean. A+++ read more

all I have to say is thank you !!! You made my daughters birthday so magical, she felt like a superstar for the day.. and the customer service I would rate it a 10 , the driver was so patient and nice. Definitely using this company again! read more

Ordering my prom Party Bus from Mondrian Limo was one of the smartest thing I did. They gave me the best price, i didnt even have to bargain. The staff were great and really helpful. The party bus was on time, it was really clean and the driver was very nice and helpful. I recomend Mondrian Limo to all my friends and will definetly come back soon!!! read more

Mondrion Limousine - Party Bus provided by Modrian Limo - Limos Near Me - Rego Park, New York

Great Service! I would always go with Mondrion Limo. Super professional, great rates and excellent customer service. The car was very clean and well maintained. I highly recommend this company and will definitely book their cars for my wedding. Well done Mondrion Limo! read more

DO NOT USE THEIR SERVICE! I ordered a party for my sisters bachelorette party to be picked up in the city and the driver NEVER SHOWED UP!!! Ruined the WHOLE night! Had to take Uber and Lyft the ENTIRE NIGHT!!!!!! When I called NO ONE answered the phone! I WANT MY MONEY BACK!!! read more

Worst limousine company you will ever get, so unprofessional the limo showed up leaking in my prom day 45min late and still expected us to get on then when we all had to find our way there we saw the limo broke down a block away!!! Alex is very disrespectful, and never sent a limo to come pick us up never answers his class and his office hours are fake it's always closed very shady company!!!Your wasting ur time and money with this company and he will try to rip you off, he tried to give me a refund that wasn't a valid check!!! read more

I just had my senior prom on June 9th, and i had to call to call Mondrion Limo last min, due to my previous reservation getting cancelled with a different limo service. as soon as i called they picked up, we spoke and arranged a price point that my peers and i could pay. while every other company was charging us way more. since we where last min, they did have an other service right after us, even though everyone was in a tight space for time, our driver made 3 stops to pick us all up and take us to our prom. i really thank Alex for making this happen, he went out of his way and also the company's way to make this happen for my Peers and I. I totally recommend Mondrion Limo simply because i believe its just not for business profit but for helping anyone that need their assistance. read more

I ordered a car 2017 for my wedding and he brought 2010 version of the car. Takes cash and doesn't fulfill his obligations. You have to chase him around. Not a good limousine company. I don't suggest him. Horrible service and small pump and dump shop. read more

This past weekend we Rented the Mercedes sprinter party bus for a 35th birthday party trip to the east end. Everything was perfect! Our driver Emanuel showed up prompt and couldn't have been nicer! Bus had all the amenities it promised! Wonderful service can't wait for our next trip! Thanks again!! Best, Shannon C. read more

If you want a saunas on your big day yeah go for it! It the middle of July when it's scorching hot there was no AC on. I don't know what kind of common sense but if it is hot outside put cold air not hot muggy air. Driver was half ass, using our phone to look up directions. Despicable and unacceptable! read more

My wedding was on 9/14/18 we booked the 20 passenger Cadillac I would suggest requesting to see the car before spending the money on this care. So the first problem was that the driver didn't know where he was going! at first I though that he knew a short cut because we were already running late but he kept driving in a circle a 15 min drive became a 30 min drive which we had to pay the extra time for!! Fine so first problem as my husband is at the alter the driver comes in and wants to discuss the extra money YES!! right before we are about to get married I started screaming and yelling for my husband to stay inside they could wait! Not to mention that we has a x5 transport myself the bride to the church the driver was smoking right outside if the car and had us waiting on him to finish his cigarette. The only reason I am giving them a 1 star rating is because the Ghost is beautiful and the driver appeared to be competent. Ok so let me go back a little to when we went to go get a quote we first dealt with Nathan who gave us one price we told them we wanted to think about and came back about 3 days later My husband met with Alex who told us he could not honor the price that Nathan gave us because it was the "wrong amount of time" ok we did the deal anyway Alex assured us that we would get a ride back for the bride and groom. After our wedding no one came to pick us up we called Mondrion and they told us no one was coming to pick us up because it is not in the contract we informed her that ALEX assured us that he would put it in there and he did not! The woman on the phone hung up and left us to figure it out on our own. She called 30 min later and told us that someone would be there to pick us up in 25 mins are you kidding me !!! we declined ! DO NOT WASTE YOUR MONEY !!!!! They are unprofessional and they have no communication with one another. read more

Ordered the Mercedes Sprinter for a funeral. Not pleased with the service, very unprofessional. First, the driver was dressed in a black puffer jacket, I expected some form of professional attire and he helped no one into the van. He stood about 10 feet away. Luckily we had our own gentlemen with us to help the ladies who had on dresses and heels in into the van. The seats had cake icing on them from what must have been a previous party and a half full water bottle rolled from under the seats We almost sat on the icing with black clothing on . We had to clean the icing off of the seats ourselves. The driver was unapologetic. Arriving to the funeral, same routine, never helped anyone out of the van, stood about 10 feet away looking elsewhere. I called to complain a few days later. We were offered an apology, but that was about it. read more

On July 8th, 2017. My wife and I rented two party buses and a sprinter van from this limo company. It was a for a wedding so we had to be on time. Unfortunately for us one of the party buses (Driver's name was Daniel) was 20 mins late. It was supposed to arrive at 1:30. It didn't get there until 1:50!!! So we almost ended up being late. My wife and her bridal party was supposed to go on the second trip which never occurred so they had to uber and take another transportation company's van. Then on way to the church, the driver got lost and we had to give him directions. Then after the wedding, we had a sprinter van. The driver Fabian was nice to my wife and I. But her family had to take it to the Bronx and Manhattan from New Rochelle. The driver was very rude to them. Even though we had paid the tolls and everything before the trip, the driver Fabian made her family pay an 8.50 toll! I would not recommend using this company if you want to be on time. The buses were in good condition and fairly clean. The other party bus driver Robert was great, nice and on time! After the wedding, we called up the limo company and told them all of this. They refunded us the 8.50 toll and a half-an-hour of time about 50 dollars. I think we should have gotten at least half of the money back. These buses are not cheap and we had an expectation they should be on time. Once again I do not recommend this limo company. The drivers didn't seem prepared which almost turned our wedding into nightmare. read more

I booked an event with this limo company ordered 3 Bentley flying Spur However 2 did made it , and the other one was overbooked at the last minute But the manager didn't loose his cool They gave a substitute which was beyond our imagination and got Rolls Royce Wraith , I will defiantly do business you u guys thanks a lot great experience read more

DO NOT USE THIS COMPANY EVER. I REPEAT EVER Warning. do your research first!!! On June 21, 2017 I called to have two Mondrion Limos for my moms funeral on June 22nd. Limos never showed up, the Limo broke down as I was told F@#$ no Limo. It was supposed to be for 1:30, a sprinter and a 6 seated SUV showed up at the funeral parlor at 1:57 to take us to the crematory. I keep my cool because my mom passed away. These people has no heart. Returned back to the home, call up the Limo company was told that the manager will talk to me. In the mean time my credit card was charge the full price for 3 hours plus 20% service charge and taxes. Waiting all day Friday, June 23rd, never heard from the manager or anyone. I am not exaggerating this, I try to do the rights things in life and live as an honest person on a daily bases and a believer in Karma (good and bad). I am taking actions against this company. read more

I used Mondrian Limo on two occasions, the first one was my daughters high school prom and the second was my husbands surprise birthday party. I even got extra discount on my second booking. Service was excellent, driver Alex was very accommodating. Limo was clean , ut was plenty of soft drinks ,we also asked for water at reservation and it was given to us. I would defiantly use them again and Strongly recommend it. Maya, NY NY read more

I could not be more disappointed.. the church was two blocks away from where I was getting ready. The limo driver picked us up and missed the turn for the church twice. . Making me late, really late. Would not open the partition so I could tell him where to go. The ac was not working and everybody was soaking wet from sweat. We went to get the photos taken at a park that was 10 minutes away and when we were finished he held us hostage at the park sitting in the limo for twenty minutes until he got paid. We ran late because of his incompetence and I had to get a friend to come and pi k up our parents before they passed out with the heat.. I missed my whole cocktail hour because of this crap. I called them a week later but didn't even get an apology. What a joke. A rip off... NEVER USE THESE PEOPLE..... read more

I am thrilled to write this review because I was so pleasantly surprised with Mondrion's service. I hired a limo from them for my daughter's sweet sixteen this past weekend and everything flowed so smoothly from the time I made the reservation 2 weeks ago to drop off. First, making the reservation was super easy on their website, second their follow up emails, confirmations and reminders were thorough and efficient. The night of the party the driver, Marvin, arrived a few minutes earlier than the time I had requested, putting my mind at ease. He was courteous, professional and an EXCELLENT driver (I would request him again). The car was gorgeous, clean and beautiful too. I couldn't have asked for better. This was definitely as good as it gets. I HIGHLY RECOMMEND THEM! :))))))) read more

Called and set an appointment to go over the quote provided over the phone and to see the limo. Although we showed up 5 minutes early for our appointment, we were kept waiting for over a half hour. When we were finally seen, he explained he was not able to get in touch with the person who had the keys to the lot, therefore we couldn't see the limo. He showed us pictures, which we could have stayed at home and done. Very unprofessional and basically a waste of our time. read more

This is the third time we have used level limo for a wedding and a birthday. The cars are are really niche service is punctual and we are strongly recommending this limo service. read more

I recently used this service and am very pleased! The driver was uber professional and very punctual. Their customer service is a pure delight! Will definitely return and highly recommend this company for limousine service. Thumbs up! read more

I did not have a high expectation coming to this place to begin with , being I am not Russian nor Jewish , but I tried to inquire about a Prom Limo rental for my daughter , because this is what's available around where I live , in Rego Park ... I was polite and showed my interest about the limo , one guy came out of the office , speaking a different language , the next 5 minutes another guy came looking unsure of what they have to offer . I asked for a stretch limo for 8 , and he was offering me a limo that's for 18 passengers , and quoted me for $1500 ... He never really told me the reason why there's no limo , for eight .... Should he had told me , it's not available a certain day , which was ten days ahead of time then I understand . I felt like he didn't give me enough options and reason why there's no limo for eight passengers .. I really didn't bother . I would never do a business with someone like this one . I just felt like just because I wasn't like them (Russian or Jewish ) that really didn't want my business ... read more

We had wonderful experience .Great service!! Prompt. Driver was very professional . Will definitely use their service again. Thank you

Needed a limo service for my wedding and let me tell you they have so many cars!!! I went with the Rolls-Royce best car in my opinion. They were professional in every way from being very attentive, and being on time I was extremely pleased. They also took care of my taxido. They do rentals as well. Great prices. If you need a limo service or a taxido rental, dont hesitate to give them a call you won't be disappointed. read more

Great Limousine Company in NY city. Taking care of me and my fiancee so fast, give great pricing and proffesional service. Alex is a great guy to deal with. I recommend This Car & Limousine service to everyone in New York. Thank you Mondrion Limo for taking care of me. read more

I used them for my wedding last week. The driver was on time and very friendly. The limo was clean and stocked with everything we asked for . GREAT service!!! I would definitely recommend them to my friends. read more

Do not use I would not recommend this company To anyone. I ordered a 16 passenger Cadilac Escalade the vehicle showed up dirty inside and out looked like it was not washed for months and then the air conditioning was not working as well. Very hot day no AC at all. read more

They said there would be ice on the 30 passenger party bus, a bathroom and the tv would be able to play DVDs , No ice , the driver kept the bathroom locked ,so couldn't use, and couldn't play DVDs for the party ! And confirmed all of this the day before, very disappointed! read more

Excellent Limo company. Very prompt and courteous!!! Very clean and new cars. Thank you for all your services.

My fiancé and I just got married on June 21.everything was perfect. The limo was on time it was clean and the service was amazing. Thank you so much for everything and will definitely recommend your company to people read more