As a special treat for St. Valentine's Day, my husband and I hired an elegant ride from Personal Touch Limousines (Staten Island) to take us from Staten Island to a restaurant in Manhattan and then to a hockey game at Madison Square Garden and back home again. Our driver Daniel was a real professional driver and he arrived early for the pick up and was waiting outside the restaurant and the Garden when we were ready to be picked up. The vehicle we had selected was a slightly oversized brand new 2022 Cadillac Escalade with all the options. Riding in it in Manhattan was nice; being able to view the tall buildings through the double moonroof was a treat for me because I usually do all the driving and don't get to do much sightseeing. Daniel knew exactly where the particular VIP entrance was, that our hockey tickets instructed us to use, saving us a lot of walking. He kept me informed where the car was located and when we came out of the game it was super easy to find him. (Anyone that has been to a game in NYC knows how hectic it could be outside the Garden.) We haven't used a limousine service, as a treat, other than our wedding in 1981. This experience made me feel very special and was the perfect ending to a most perfect St. Valentines Day!! When we decide to do this again we will happily use Personal Touch and request Daniel to be our driver! I highly recommend Personal Touch Limousines and our driver, Daniel! I'm sorry I didn't think to take a photo! read more

We used personal touch limousines for our daughter's sweet sixteen and could not be more impressed with the services and vehicles they had to offer. Service was top notch car was clean and fully stocked . We would definitely will be recommending Joe and his team to our friends and family . read more

As good as it gets, Call Joe he gets it right. great service ,has to have great drivers ask for Bob . read more

Personal Touch Limousines - Covid free and ready to roll - Limos Near Me

See all

We were searching for a limo for our sons 16th birthday for him and a few of his friends to attend dinner and drive around in the beginning of January. The driver was early waiting for the teens to arrive. He made sure to be in contact with us every step of the way. The teens said that the driver was great and got them to every destination that they wanted to go on time! Thank you! read more

Personal Touch Limousines - Limos Near Me

Hired the company for a wedding. Owner is extremely rude but through a mutual friend/employee of the company I still went with them. Driver we had: Anthony. Moments before I am about to get married, my officiant asks me "whats wrong with your limo driver, hes not letting the bride out of the limo". I had no idea what to say. Prior to this event, it was requested and agreed upon that the limo driver would make multiple trips to shuttle guests from the hotel to the venue. Anthony was provided with a detailed itinerary with all the details of the trips he would be making throughout the day. From the hotel to the venue, which should of been a 10 minute drive, was a 30 minute drive. While he was driving, it took Anthony 5 minutes just to get out of the parking lot. He kept hitting the curb at least 5 times and backing up constantly to maneuver the limo. When we finally got to the venue late, I confirmed Anthony would be driving back to the hotel to pick up the remaining guests. Anthony then looked down at the ground and murmured in disappointment... then proceeded to walk inside and take a 15 minute bathroom break while my guests were waiting at the hotel. After his bathroom break, while I was standing in the reception taking wedding photos, Anthony wanted to settle the bill for the limo... The guests ended up Ubering to my reception which defeats the purpose of hiring this company. The champagne was hot and the ice was in big blocks. I never write reviews but this was beyond unacceptable. Hire the company at your own risk. read more

*PLEASE READ BEFORE BOOKING THIS COMPANY (PERSONAL TOUCH) ESP BRIDES* If I could give them negative stars I would. Personal Touch ruined my entire wedding day and were extremely unprofessional. 1 - Their vintage car broke down on the way to the church with me and my parents in it (which didn't have AC in it btw). I was sweating and ruined my hair and makeup waiting for the bus to come and get us. It was mortifying and made me late to church and I walked down the aisle in tears. 2 - they outright lied to me about having a bus that fit 30 people. The one they gave us fit 15 comfortably AT MOST and almost half of my bridal party had to stand the whole way to the venue. I complained and the owner Joe complained that I didn't leave a tip and actually deducted his tip from the peanuts of a refund that he gave me. I was in completely shock. Do yourself a favor and book with someone else or risk having your day ruined like mine. This is the worst limo company that ever existed. read more

OMG where do I start From the moment I booked our limousine I knew everything would work out right. It was easy to get a hold of the company, they always responded right away which what ever information you need. I was super happy. Our vehicle arrived about 20 mins early which was great. Our Driver Shawn/Sean was amazing he called to let us know that he was here early and to take our time. He was very comforting and kept assuring us that our experience would be great and that it definitely was. I would 1000 times use Personal Touch again and so should you. Thank You my family appreciates you and all the details that you paid attention to. read more

Personal Touch Limousines - The Birthday girl and our amazing Driver Shawn/Sean - Limos Near Me

See all

Five stars !!!! We booked them for our wedding. Great service!!! Right on time !!! Accommodating drivers !!! Clean vehicles!!! Very helpful personnel !! Joe is always quick to answer the phone and honestly it's like speaking to a relative rather than a business. We'd recommend him to anyone. In fact I think we already did. Everything was great. Thanks again Joe !!! read more

We booked our party bus through personal touch limousine. We dealt with Joe who is the owner and he was also the party bus driver. The bus was on time but only one minor issue with the bus it had a blown fuse. Joe went right to his shop and got it fixed. Got the whole party to the hall safely and back home safely. Thank You Joe will definitely be using you again. read more

We hired Personal Touch Limousines for our company holiday party and they did not disappoint! Booking was easy, and they gave me the best quote of anyone. When our plans shifted, they were easily able to accommodate us with a different vehicle - no hassle. On the night of the event, our driver, Joe, arrived 20 minutes early in our 20-person party bus, which was clean and perfectly suited for our needs. The complimentary drinks, champagne, and cups were a nice touch. The sound system worked well and we were partying before we knew it! Joe accommodated an extra stop we wanted to make and was the most courteous driver - a gentleman! I highly recommend giving Personal Touch a call! read more

We hired Personal Touch to take my daughter and her friends out for her 16th birthday. The car arrived on time, clean, and just as we expected. The driver, Frank, was friendly and reassuring. We were a little nervous given my husband and I were not going to be joining my daughter and her friends. I immediately felt they would be in good hands. And they were. He took them everywhere they wanted to go and brought them home safely at the minute we had contracted the night to end. The car was beautiful, and they girls had a terrific night. Thank you Personal Touch for helping to make my daughter's birthday celebration so magical! read more

Great experience. In short, Personal Touch is exactly the guys you'd want to rent a limousine from. Joey, the gentleman you'll speak to upon calling, is helpful, nice, and most of all keeps your best interests at heart. Complimented by the fact that our limo chauffeur, Bob, was prompt, courteous, professional, and provided an amazing service throughout our entire night. Personal Touch has my highest recommendation. They're simply great. read more

What can I say.....from the first phone call the gentleman, Joey , said Happy Holidays. He was so nice on the phone....he explained the cars he had available. We gave me so much detail. Called him back a few days later. Again great customer service. Called once in a m & once in p m . Same friendly tone. I booked a beautiful limousine fully loaded with lights, radio Hook up to phone , champagne ,soda, water ,ice. for my husband's birthday celebration last evening to go to the city with my children and grandchildren. Sight unseen. Beautiful stretch . Wayne was our driver. Another gentleman. So friendly, great driving, crowded city but got us there in perfect timing in traffic. We made several stops. He was so thoughtful. Brought us as close as possible or to the door. What a wonderful experience. Will definitely use Personal touch again. Thank you so very much Joey, Wayne and PERDONAL TOUCH. read more

Personal Touch's service was excellent, and Joseph is a true gentleman. The limos for the bridal parties were on time, the drivers were class acts. We also chartered a coach to bring our out of town guests to the wedding venue that had to make a number of stops in Manhattan and New Jersey, and Joseph ensured every detail was taken care of. Support your local and family owned businesses, book Personal Touch for your next event, you will not be disappointed. read more

A friend had recommended Personal Touch for Limo Buses for our Wedding so we decided to meet with the owner Joe. We rented the 2016 Limo bus and it was beautiful ! Our driver Anthony was wonderful, came early for pickup and was completely professional throughout the day. He helped us with anything we needed as well as helping with the church runner at the ceremony. I will definitely be using Personal Touch for all my future needs! =-) read more

Personal Touch Limousines was perfect. I reserved 4 hours for my birthday, our driver Rob was very professional and nice and tried his best to fulfill all our request. Will definitely consider them again for any future events. read more

We have been using Personal Touch for years. Their customer service is excellent and they are extremely reliable from limos for a special occasion or airport transportation, you can't go wrong. Cars are clean and staff is excellent! read more

Rented a party bus yesterday for my daughters 21st Birthday and I can't say enough about the service. Phil was the driver and they just loved him. Prompt and excellent service. Thank you also to the owner Joe. Will definitely be using them again in the future. read more

I found Personal Touch limo via Yelp search. Joey replied to my inquiry very quickly and gave me all of the info I needed. We made final arrangements over the phone and booking was easy. I had a small group of 6 heading from Queens to the Long Island Vineyards for a day. Our driver, Bob, was great! He called me before 10am (our pickup time) to let me know that he was in a bit of traffic and we appreciated the communication. The limo was clean and fully stocked with everything that was promised (water, soda, champagne, vodka and scotch). We were able to hook up our phones to play our music and we had a great time. Bob kept in touch with us in between vineyard stops and he was ready to go when we were. I would definitely use this service again :-) Thanks Joey & Bob! read more

I called a few company's to get some quotes for limos for my wedding so i Call personal touch limo in Staten Island , i told the man on the phone what i wanted and he quoted me 200 more than i was just quoted so i politely said thank you but that's a little bit more than i was quoted and out of my budget and he said no problem and a minute later calls me back and said who gave you your quote so i said the company ( who by the way i just searched on google and had decent reviews so i didn't actually know what nationality the owners were) to which the man on the phone responds " you want a smelly Russian driving you to your wedding " i literally didn't even know what to say because I've never had to deal with someone SO rude , I'm not really sure why he just assumed i wasn't Russian but either way who Says that to a customer ?!? I'm shocked and disgusted, so i respond it's funny that you say that because i am Russian and he's like " well you speak perfect english " i just hungup .. UNREAL .. read more

My husband and I hired Personal Touch for our wedding, unfortunately, we had a bad experience with this company. The first thing they did that turned us off was that they sent a limousine that we asked for without AC on a hot summer day. Secondly, we asked for a runner and they never provided us with one. Thirdly the driver was told that we would pay for overtime and he was rushing us being very rude. Fourthly, when we got to the reception place they dropped me off in front of a big puddle and I had to jump over with my white dress. I would definitely not recommend them, the drivers need lessons on how to treat people. read more

This was my second time using personal touch Limousines and it gets better and better every time. Our driver Joe took us around the city and knew exactly what we wanted to do. He accommodated all of our needs and wants and offered us a great rate. Looking forward to using personal touch again in the future for upcoming events !! Best limo company in New York City. read more

I used Personal Touch for my birthday and my driver was Bob. He was so nice and made sure that got to our destination, very timely, had good drinks and was an excellent driver, he was also very warm and friendly and was committed to us having a good time. As the birthday girl I felt very special. He taught us how to use the stero and bluetooth! Thank you so much! read more

I used Personal touch Thanksgiving week Nov 2016, for a pick up to JFK airport. Driver was on time, very clean vehicle, and great service. I would definitely book again read more