I made a last minute appointment and was seen within an hour. I booked my appointment and half way…read morethrough my service the nail tech left me to go service another customer. My nails were done by someone else. I didn't appreciate being handed off like that. If the full appointment wasn't available I wish I had been given a different time. I'm not sure if I'll return . My nails came out fine.

I came in for a gel French pedi, and although it isn't terrible, I just feel like it could've been…read morebetter. I will say that the energy was great, and I did really like my artist, she was kind, and thoughtful, but the one thing I asked for was for my two big toes to match perfectly, and as you can see they're not the same shape or length.

I hated the way the nail tech was doing my nails. Didn't do my cuticles, came for a simple acrylic…read moretips and a soft pink color. My nails looked like they were already a week old. The shaping was horrible and made my nails look weird because she didn't use the same size nail on both hands. Then got an attitude because the color I chose didn't match the color in the bottle. Saying the polish is old. I ve come here multiple times and had to end the service just to get my nails done somewhere else. I will never be back rude and a waste of my time and money.

On a recent visit to Charlotte, I visited this nail salon. This location was across from the hotel…read moreI was staying in. This location is next door to the Pizza Hut. Free, ample parking. Prior to going, we called to ensure that the services we needed were available. The lady who answered was very friendly and helpful. Upon entering, we were promptly serviced. This place is a nice size that can easily accommodate at least 30 clients. So if there's a wedding party or a girls night out, this might be something to consider! Nice decor as well! They have a whole wall of color selections. My nail tech Dao was fast and efficient! I was pleasantly satisfied with my services. When I go back to Charlotte, I will definitely be returning. My phone was dying and the front desk guy charged it for me. I was extremely grateful as my charger was back at the hotel.

Mia did a great job, only issue is I was told $55 in the chair but got to the register and it was…read more$65.

This place is in shared shopping areas so there's plenty of parking. It's very large. There's a lot…read moreof pedicure areas as well as manicure stations. They take walk-ins as well as people who have appointments. The place was clean however, my nails the quality was not good. I wasn't offering anything to drink. It could've been a technician that I had. Maybe I'll come back and try someone else, but my nails are not great.

If I could give zero stars I would. The place is nice but customer service 0/10 do not recommend…read more I would rather patronize a place where I am accepted.

My experience overall was not terrible. I truly enjoyed my pedicure. The young lady who did was…read morevery professional and fixed both of my big toes that needed some work so I loved that. However, when I booked my appointment I also booked for a gel fill in which is listed as service on the website. While getting my pedi I was asked what type of gel did I have on my nails and I told a different young lady (who did my fill in) builder gel. I am very familiar with builder gel because I get it often and it gives more of a natural look that I like. She said ok to confirm her understanding. When I went to her table (last table on the right side) she takes the old gel polish off, buffs etc. Then she pulls out poly gel (they call it hybrid gel). I tell her this is not what I was talking about and she insist very sternly that it doesn't the same thing. That's fine and well but not what I booked for and $5 more. The nails came out fine. I just was not a fan the switch up for what was advertised on the website and the service provided. If you go here I would advise the clarify more than once on what you are getting.

Soooooooooo.... Talk about an upgrade! This salon underwent a MAJOR renovation. The new manager…read moreTiffany is HANDS. ON. Very responsive, always walking around the salon, chats with customers, etc. She not only provides service, but she has TALENT! The tech that did my nails is named Julia. I adore her. She's the cutest, literally, lol. She is so sweet and SO talented. She takes her time, is so gentle and pays amazing attention to detail. Fair warning - she is a perfectionist and WILL start over on designs if she doesn't like them, even if they already look amazing, LOL! She took my vision for a design and nailed it. AND I told her that my job involves a lot of typing so she cut my nails down for me the PERFECT length. I'm hyping my girl up because she deserves it! I love love love it here and will definitely be a long term client. I will have to start making appointments once this little corner salon starts getting seen because no doubt they are a hidden gem. Can't wait for my next set! ‍

Today makes 14 days since I had SNS service on my nails. 5/12-5/26. My cuticles are ragged and…read morealready showing. I take excellent care of my nails. The woman who the little guy at the desk described as the "BOSS" told me that SNS usually lasts 2 weeks. Correct me if I'm wrong but I thought it was supposed to last at least 3 weeks. She offered me 10% off when I come back. No thank you!! I will take my business elsewhere.

If you're a regular the nail techs will take their time to take care of YOU!…read more Highly recommend for an affordable pedicure or manicure. It's like stepping back in time to a salon that knows your name. Simple and charming atmosphere tucked in an old shopping center in Matthews. Give QUEEN NAILS a try if you're trying to escape the chaos of luxury nail spas with the overpriced subpar service.

Lana is the best. They're quite disorganized and way crowded. But if you have time to wait, great…read morepedicure

Nail Yes!!! What a great find on my vacation to Charlotte. I didn't have enough time to get my…read morenails done in Chicago, but I was determined to find a decent nail shop here in CLT. I immediately spotted CLT nails, walked in and was support impressed with the aesthetic and the friendly environment. I even got a free glass of wine! Definitely will come back here when I visit next.

I wanted a quick polish change so I was in the neighborhood and thought I would swing by. Driving…read moreup there is an under new management sign, I was like.. well, let's see what's going on in here. If you went previously, you know how nice those girls were. Nail salons are really not known for their charming personalities. Well, these nail techs are just as friendly and nice! And they did a great job. Keep up the great work!

Rooney was my manicurist and he gave me the best manicure I've ever received. My nails have never…read morelooked better. I got acrylics with gel and typically I hate them because they're too clunky or there's product underneath my nails, but he literally changed my life. Hands down the best my nails have ever looked in my life he is amazing. He took his time on my nails and didn't rush and I really appreciated that. Hannah did my pedicure and she was so great. She asked me how I wanted everything and was so kind. My pedicure was fabulous and my toes look so good. The establishment was very clean and so welcoming! I came in around 5:15 and they did not rush me at all but took their time. My phone died and they even let me use a portable charger. If I could give 6 stars I would! I highly recommend coming here and asking for the two of them.

Very Well Satisfied, Very consistent with what they do and they give you options if your undecided…read moreon what to do with your nails and the service is really good overall.