Mr. Isaac was very helpful when it came to my BMW, I had an accident and he was able to the parts I…read moreneeded for my car and have them replaced for an affordable price.

From the owner: We specialize in used cars and car parts and repairs and diagnostic of any vehicles read more

My car battery died at 4pm on a Saturday, and I was stressed and in a rush to get it fixed before…read morethe upcoming work week. Felix at O'Reilly was incredible. He helped me sort out my options, installed the new battery, disposed of the old one quickly, and did so with so much kindness. I would absolutely go back to O'Reilly, mainly because of Felix.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

This part store is very great. The employees are very knowledgeable about parts, they go outside of…read morethe company to get parts if it is not in stock. Great job napa in new haven. if you want car parts, go to a auto parts store and not a retail store like pepboys or autozone

This place has some of the worst customer service that I have ever experienced…read more Did I get off the wrong exit and end up in backwoods country?? Not only can they not even be bothered to help you in a friendly, let alone timely manner, but they are also patronizing. With the exception of one person, I think his name is Richard and he is Assistant Manager (I believe). He was helpful in his own way. This really place s*cks.

This is the worst place to go! Save time & aggravation and go to any other auto parts store! The…read morefew times I have been there were horrible experience's w rude unknowledgeable & LAZY staff! I went there recently to get new wipers and was told that their computer showed they were out of stock? I asked the FOUR employees who were standing around if I could look myself because mine were shot, to my surprise they were there w several other brands in the wiper dept.! I brought them to the counter & was told that sometimes they are too difficult to install? I was tired of listening to all this BS & went a few miles away to Auto palace & they had them and were happy to install them, which they did !What really got me was when I shared my experience to them they were not surprised 1they hear it all the time !I plan on reporting them to the corporate office. I WILL NEVER GO THERE AGAIN!

Places like these can be a treasure land for mechanics but it's also a gamble because you may or…read moremay not find what you need. The yard size is quite decent with a variety of cars, trucks, and SUV's. I'd say there are probably 100-200 vehicles in there. The only problem is these so called "mechanics" that work in the place tell you they have the part you're looking, but when you get there they don't and you don't find that out until after you've paid an entrance fee into the yard. And it sucks even more if you had to drive several hours from another state just to get there to get ripped off =/ But it's a junk yard so I guess even the inventory system is a piece of junk Moral of the yelp: don't go to junk yards that are two, three states over just to waste your time and money. but for instate residents it's definitely worth a shot for the small fee

Not trust worthy. My experience was poor. Just glad it was not an expensive part. I attempted to…read morepurchase a door armrest for my truck and received a door handle from the wrong model. Description and picture they advertised was clear as day but was a total misrepresentation of what they sent me. Tried to get an RMA # to return the item but was unsuccessful. Left several messages but never a call back. I have a part that's useless to me but they have their $$. I can only hope that I can save someone else from the same mistake.

They Had the part I needed and it was a great price. I went there in person and they had the part…read morein stock! Now the breakdown, the part i needed was a left Driver's side mirror NEW: $120 WIth shipping Used ( Local competitor) $55, with 5 day shipping Used ( Local Competitor's Junkyard - if I can find the part among the non inventoried cars) $30 Petrillo's $18 AND in stock! I'm definitely coming here again if i need a part! Now if you go there you should know, The setup of the place is kind of unintuitive if you're used to a retail chain auto parts store. The people work at computers about 15 feet from the front counters in little half cubicles. They call down to a warehouse guy who gets the part and brings it up front. The whole experience took about 10-15 minutes, but it was 4:00 PM on a Friday, so your mileage may vary.

Wouldn't find the part I was looking for and made me drive to them to find out that they only had…read moreone parts vehicle that resembles what I was looking for when the person on the phone mentioned that they had a bunch of what I was looking for in stock. Not recommended.

Best customer service ever!!! Following a bad experience was another tow company this one was a…read morebreathe of fresh air. I felt seen heard and valued Thank you!!

Dropped off my car for a headlight change and Rick was super quick with the service and the price…read morewas very reasonable. I will definitely be back!

Service is number 1 I highly recommend O'Reillys the team is unbelievable and I a woman who needed…read morehelp and they were professional and very honest worker and were outstanding I will Not go to another auto parts store again

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!