I highly recommend my dentist. She is extremely careful and patient, always taking the time to explain each procedure and make sure you feel comfortable during your visit. Her prices are very reasonable, which I truly appreciate considering the quality of her work. She has taken great care of not only my teeth, but also my entire family's. The crown treatment she did for me was excellent, and I'm also very happy with the dental cleanings I receive every four months. Overall, she provides outstanding care and professionalism. read more

Amazing environment and had a great experience with customer service. Monica Puentes was really helpful and understood all my questions. Thank you for everything! read more

Amazing staff & Monica herself is kind & an outstanding dentist. Rooms are clean and the equipment is modern. Staff is personable & polite. Monica has a soft touch and is understanding with patients that need more help. read more

I have a wonderful experience on my last visit I will recommend her I was here for cleaning she recommended few things I was not aware of thanks doctor monica . read more

The best dentist I ever had Monica Puentes, ive had several procedures done at her office im very pleased with all of her work, she explains all the procedures that are being done, she is so professional and caring, her front and her assistants are very sweet and ready to help. I really recommend Monica Puentes read more

Came here for a second opinion. Great dentist. Upfront of how much would cost before taking back to room. Dentist very thorough and upfront of how much would it cost to work done. Will come back for the work that needs to be done. read more

Injecting Epinephrine into an Artery is NOT normal. It's neglect on your behalf, Monica Puentes. There is a way you as a dentist can retract the syringe to make sure you are not injecting into an artery, which you did not hence what caused this incident, you administered the medication carelessly and rapidly. If I had underlying medical conditions, this could have killed me! Your condescending reply is shameful. You never apologized nor provided any comfort. Instead, you seemed annoyed, you through your gloves & left the room, leaving me with your assistant. read more

I've been a patient of Dr Puentes for many years now. All the girls in the office are friendly and attentive. I've always had the best of care and Dr. Puentes is only dentist I trust for all my dental care. read more

She is the best dentist! Professional, friendly and provides excellent dental service and preventive care.

Monica and her staff are awesome and make you feel comfortable during the whole process!

Great Service, hardly any wait time. Place is kid friendly. Plus it's close to home.Care quality is great.

Dr. Puentes and the staff are extremely friendly and respectful. Office always smells freshly clean. The Dr. really took the time to listen to me and any concern I may have. She talked me through every part of my treatment and her front desk was very transparent when it came to any billing or payment questions I had. Her team was extremely welcoming and nice. Honestly the best dentist I have been too with her best experience. Thank you Dr. Puentes! read more

Monica Puentes, DDS - Rooms extra clean and modern feel - General Dentistry Near Me - Downey, California

This is the best dental office I have found in so long the service was top-tier. They were more than accommodating. I have anxiety going to the dentist and it was very, very easy. The staff was very kind! read more

Amazing place with friendly staff. They are very transparent when it comes to the work that's going to be done and the cost of it. They explained each procedure and went over insurance estimates and what my out-of-pocket expense is estimated to be. Thank you Dr. Puentes and staff. read more

Monica along with her staff treat you with respect and are very gentle. Completely understanding and willing to work with you. Her type of care is like no other, I do not like the dentist but they make the visit more comfortable for me. read more

I highly recommend this dental office! The staff is amazing and friendly. They're gentle and take their time on you and explain everything before and after. read more

Was looking for a dentist near my work and stumbled across Dr. Puentes office thanks to Yelp!l Everyone is super friendly and really interested in providing the best experience for their patients. Finally found a dental office I look forward to visiting read more

This is a extraordinary dental office! Definitely I would recommend.The front office and the dentist are extremely kind and efficient. Overall they give great dental care. Amazing Dentist. read more

The team at Monica Puentes's dental office are always welcoming. Vanessa helped me check into my appointment and I immediately felt good about showing up. She explained the procedures of paying, creating appointments, and helped explain the reason for my most recent appointment. Dr. Puentes is always on time and takes care of my dentil needs with such ease. I always walk out feeling good about my dental work with this team. I highly recommend choosing Monica Puentes and her team for any of your dental needs. Looking forward to my next scheduled appointment. read more

I've been coming to Dr. Monica Puentes for about 12 years. I am very particular about my dental work because I'm diabetic and need good care of my overall health. I came in 12 years ago looking for a second opinion on a tooth I was loosing. I was told I needed it removed. When I came to Dr. Puentes she was able to save it and strengthen it. Till this day I still have my tooth. I receive treatment and cleaning every 3 months due to my diabetes and I have followed her to her different offices/locations she's been in. I'm about 30 mins away (1 hr with traffic) but it's worth it for the work she does. I trust her work & trust her knowledge and recommendations. read more

My mother and I have been coming to Dr. Monica Puentes for about 10 years. I panic at a dentist office due to past experiences but Dr. Puentes has made me feel very comfortable with her kind and caring personality & gentle touch in my mouth with the needles. I enjoy the head pillow and good background music as she's working on my teeth. Always giving me recommendations if I ask for any and answers all of my questions. I don't feel like a stranger is working on me, I feel more as if I'm coming to a family friend. With traffic sometimes I drive about an hour to get to her but I rather drive the hour and go to a trusted dentist. During this Covid-19 season, Dr. Monica Puentes has been compliant with all the Covid screening prior to entering a room. Her office is very clean and I trust coming in to continue my dental work in a safe and healthy way. I do miss her old staff, mainly because I saw them for so long and it felt more like family vs a regular dentist visit however Monica still manages to give you a personal dental experience. read more

Monica Puentes, DDS - Front desk with hand sanitizer & Covid regulation. - General Dentistry Near Me - Downey, California

Amazing staff and service! I've always been a super anxious person with having dental work done but Dr. Puentes is such a great person and really helped me relax during my last cleaning and other follow up visits. Vanessa and Deanna were so understanding and helpful when it came to scheduling and explaining cost. I'm very happy to have found this place and the people working here. read more

Dr. Monica Puentes and her team are fantastic! Kind, thorough, and caring. Can't recommend them enough!

I have finally found a dentist who actually provides medical care rather than just promoting all the latest cosmetic dentistry fads. I go to the dentist to receive medical treatment for the health of my teeth and gums, but most places I have been just peddle various cosmetics and do so in a demeaning way. "You have a beautiful smile but.." fill in the blank with expensive unnecessary treatment. Dr. Puentes is the exact opposite. She is very professional and technically astute. If you want to look pretty you might want to go someplace else(I'm sure she can do this too but does not peddle it) but if you want actual medical care go here. read more

Nice Place, Nice personal and Great Dentist. Highly recommended. Thank you Dr. Monica. read more

Monica Puentes, DDS - Nice place. Great dentist. Thank you Dr. Monica and all the personal. - General Dentistry Near Me - Downey, California

I'm not sure why I haven't wrote a review for this business but here's a short one. I want to say about a year or so ago I decided to go to this establishment for my check up (I went based on the awesome reviews). My check up went great. Great as in, everyone was extremely nice and all my questions were answered. Dr. Puentes made me feel super comfortable. By the end of my appointment I had a list of procedures that I had to get done and an estimated out of pocket amount which would have been over $10K. I was obviously taken aback because of the total cost but I figure, since I had several years without actually going to a dentistry, maybe that was the correct charge. Later that day I was reviewing the paperwork and noticed that they were charging me way more than what my insurance stated they should be charging. I went back the following day and brought it up to one of the assistance's attention. She got with billing and they "fixed" the issue. My total cost did not change because God knows what extra charges they added to make up the difference. I started my procedure with them and then went elsewhere. Please double check your paperwork; anywhere you go. read more

I went to Ms. Puentes, for my regular check up and cleanings. The second time I went I was encouraged to get other dental work and I did. The dental work was not done properly and I am still having problems with dental work. To top it of Vanesa her receptionist is always rude and unprofessional, I brought it up to the Dentist and she said I could find a new dentist . I went a couple of dentists and they won't fix the problems I am having because it was just done. read more

I just had the most amazing experience at this office. The staff was so nice and efficient and De Fuentes look care of my root canal with utmost care. So happy I found my new dentist. Highly recommended. read more

Today I got my new crown, it was so gentle and comfortable fitting experience. She is very professional and kind too. All my previous crown fitting experiences . Dr.Puentes is the best dentist ! I strongly recommend! read more

First time patient and I can't say enough nice things about the wonderful staff. Super friendly and professional! Made me feel comfortable about an already stressful situation. Dr. Monica Puentes is by far one of the best dentist, made me feel safe and in good hands ! Super nice office and followed all COVID guidelines. Will be a regular patient for sure. read more

Before coming to this practice I was not a fan of the dentist. Now I look forward to my appointments with DR. Monica. She makes you feel comfortable and is very personable.Her staff is very friendly and helpful with any questions you may have about your insurance. I will definitely recommend this place to others looking for a great dentist in the city of Downey. Five stars read more

Over the weekend I realized that my wisdom tooth needed to be extracted. I called the office and they I formed that they had an opening for today at 2pm. I took the appointment and had a tooth extracted and a cleaning all done in well under 2 hours. Dr. PUENTES AND HER STAFF were super friendly yet professional! I stopped being a patient when the office moved from Westchester to Downey. But after visiting I know they are worth the drive and will be a returning patient! Thank you guys! read more

Amazing service flexible appointments and schedules friendly staff affordable reasonable never been disappointed. Highly recommend read more

My 2 daughters and I have been patients of Dr. Puentes for the last 2 years and I have no complaints. Every financial orthodontist decision has been carefully discussed with me by the dentist and/or receptionist. Just like with buying cars, with picking a dentist you always should do your research & shop around before you accept anything. I've been to some dishonest dentists in LBC and Dr. Puentes is not like them. She is very family oriented and kid friendly which is a plus for me. The office is also very clean and she uses the most up to date technologies. I've recommended her to my family members without complaints. And for the record this is Downey- not Beverly Hills! Humble yourselves. read more

2nd time here, recommended by my sister. So far love the hospitality of the front desk. The doctor is fast and good. Definitely coming back here. Not too expensive. read more

My husband and I have been loyal patients for years. Dr. Puentes and her staff are dedicated and professional. I recommend Dr. Puentes to patients that don't like going to the dentist, she has a gentle hand and is very patient. She answers your questions in a way you can understand. Her office staff speaks English, Spanish, Portuguese and Hindi. Truly the best dentist and staff around! read more

Monica Puentes, DDS - Look at my clean smile. - General Dentistry Near Me - Downey, California

Very disappointed I'm very surprised someone has given her 5 stars. She seems to be out there to scam people. She's definitely Not a people person.... Not professional I had a bad experience with the person who answered the phone but very Positive experience with her Assistant. read more

The staff are always nice and helpful. Anytime I need them they are always there to help me. Whether I need an emergency appointment or Just a check up. I've been coming for years now and I'm always greeted with the same courtesy as the first day. Thank you Dr. Puentes and Staff. read more

The best dentist I highly recommend them there amazing. I don't like going to the dentists because of my anxiety problems they help me feel safe. I love the service amazing. read more

Let me start by first saying, I DO NOT LIKE THE DENTIST. Why? No reason in particular. I'd attest it to some childhood fear of needles and the noises you'd hear. Dr. Puentes has completely destroyed that fear in me, and now I'm a loyal patient of hers. Her entire staff is very welcoming and professional, with a touch of that family feeling. read more