I was able to contact Kay, schedule drop off, drop off and pick up the finished work within 2 days!…read moreOn top of the incredible turnaround time, Kay is also very kind and accommodating. I intended to drop off earlier in the week, but got busy and was able to schedule drop off again for the same day. I was at Kay's place for all of 20 minutes to try on the three pairs of pants I needed tailored. The price was also really reasonable! Cash only so be prepared for that, but overall highly recommend Kay's service.

I was recommended Kays by my mother to do some extra work for my groom suit. If you have several…read morehundred dollars to spare, they might help you out but they also only do cash it seems. My fiance was also looking to get some work done from here for her wedding dress, but was asked to bring half of the money without even an estimate for how much half would be. When she tried to get a little more info on cost, she was turned away. It's quite pathetic how many businesses in Wimberley just assume you're trash if you don't have a copious amount of disposable income at any given time. Would definitely recommend anyone else than Kays Alterations to actually provide decent customer service. Even to people who have spent their whole lives here.

I had read a review about how great this tailor shop was…read more I pass by coming home from work. I just bought a dress way too big, and was thrilled to get it sized down and fitted for my body. It fits like a glove. Looks so great on. It's pretty expensive. I paid $60.00 for a dress to be taken in. It's a dress with a liner.

They do very good work, but in my opinion, they are very overpriced. Use your dry cleaner for…read morealterations.

OMG Carol and her team were beyond amazing! She had to take my dress in 4 sizes since I could not…read moreget the dress I wanted on order in time and had to buy the sample from the wedding salon. She made it custom and added items I requested and had me checked every two weeks since I was still losing weight. She also sold me another dress she had for the night before and she customized that and did the initials on all the girls pajamas for my wedding party. Her team took great care and communicated well and did my mom and replacement bridesmaid last minute alterations! I cannot say enough wonderful things about hers d her team ! I will be going back with more business for her!

I don't think I've ever left a review for anyone, and I really hate that I'm having to leave a…read morenegative review, but I feel like I need to share my experience because this involved something completely irreplaceable--my mom's wedding dress. I brought the dress here to have it altered and updated for my own wedding. I was very clear about what I wanted, brought printed inspiration photos, and emailed the photos. Someone even responded to my email, yet whenever I referenced them during appointments, I was told they didn't have them and asked to send them again. My biggest concern was how quickly permanent changes were made without what felt like a clear plan. Cutting began almost immediately, and one of my favorite parts of my mom's original dress was cut off and removed. Whenever I expressed concern, I was repeatedly told the dress was a "work in progress" and that things had to be cut or removed. I tried to trust the process, but my concerns were often dismissed in a way that made me feel like I simply didn't understand alterations. As time went on, it felt like there was a separate "vision" for my dress that took priority over what I had actually requested. I was even told at one point that what I wanted would look "too casual." No notes seemed to be taken, things were pinned without explanation, and requests we had discussed were forgotten or never completed. One of my appointments was canceled, and when I eventually saw the dress again, essentially none of the changes I had requested had been made. Boning had been added despite the rest of the dress being nowhere near complete. When attempts were made to undo some of the changes, the dress was damaged even further. That was when I decided to take it back. I left in tears. I would not recommend this business for a sentimental garment, redesign, reconstruction, or complicated alteration. Based on my experience, I would only consider them for very small, straightforward alterations. What upsets me most is that I would have completely understood if I had simply been told that what I wanted was outside of their expertise. Instead, I was repeatedly reassured to trust the process, only to end up with irreversible changes to my mom's wedding dress. I am now having to find someone else to repair the damage just months before my wedding.

It's easy to find someone who can do routine repairs to your clothing, but it's hard to find an…read moreexceptional tailor such as Jireh. I have a pair of jeans that have gone through years of wear and just at that perfect point where they have the right amount of wear and really comfortable. And at this point... I began getting more wear than I wanted and it started tearing. I was about ready to donate them but decided to really research some local tailors to see if I could get this fixed. I wasn't expecting much and if I didn't like the repair, I would just donate the jeans. They told me they would use material similar to make the repair. It took about a week and when I picked up the jeans, I was shocked at what a great repair job they did. They did use material very similar to the jeans I brought in. But not just similar in material, but it was also just as faded so it blended in perfectly. They repaired to so the area is completely covered and they even reinforced it a bit more from the inside. The stitching they did blends right in with the jeans and while I can see the area where the tear was previously, now it's covered and the repair just looks like natural wear and fading to the jeans. I cannot say enough about what a great job they did and how happy I am to not have to get rid of a great pair of jeans. I have some suits that need alterations and now I know this is a place I can certainly trust.

Positives: friendly front desk Quick…read moreservice Negatives: grease on new pants Wrong color thread used They did remove the grease after I asked. They also rehemmed the pants while I waited. I just can't give a great review because the grease was an issue in an earlier review, so it seems they haven't corrected the cause. Also, the thread color should've been correct the first time.

Pink Alterations is amazing! I stopped in to see if they could rush-alter 1-4 dresses for me. She…read moresaid she could do 2, max. I was so appreciative as we had a last minute trip coming up. They managed to rush all 4 items. It wasn't expected but I was left so grateful. The items were perfect! My husband has also used this business as well as close friends. Everyone I know has been pleased with their quality and pricing.

I love having my pants hemmed here. The ladies are so sweet and the business is so clean and…read morebright. Quality is always excellent and completed quickly.

Well, it appears I'm not the only one who has had a problem with manager Tammy. Sure wish I had…read moreread reviews before going there. I will shorten my review as it appears there are other people with similar experiences. They ruin expensive clothing and refused to provide me with a claim form. They lose your clothes. The manager will come screaming out to your car in a very aggressive (and frightening) manner yelling everyone makes mistakes. And don't you dare ask any question. Your response should be, "I'm so sorry I'm responsible for your mistake. Its my fault. Will you forgive me?" Accept that, accept your loss and leave before you put yourself in danger.

RUN AWAY!! GO TO LAKEWAY WHERE TIM RUNS THE JB CLEANERS!!! I have never been so horribly talked to…read more, scolded ---whatever by Tammye the manager. I was trying to ask her another question because my husband was there. He told her he had two orders. She said no you only have one then when he got home, we realized our very expensive Italian tablecloth wasn't included. so I called her back and she said tell him just to come back and get it and when I asked her to make sure it was there : that's when she totally flipped out and went insane. She was screaming ; would not even let me get a second question in & then she hung up on me !?! after saying I don't treat people like that like "I was a dog or something".... well let me tell you : we love our dogs! so if I treated her like a dog, then God bless her. She got the best treatment ever!!! I will never go to that horrible den of evil again Tammye . I hope you're reading this and I hope the owners are. You're getting horrible reviews all the way around . You need to go get therapy, go to some anger, management courses or better yet : there Turn your life over to Jesus. Something has to change in you.

Just came to pick up my dress I dropped off for the second time and the pen mark was still there…read more.. When I let the older gentleman know, he had major attitude with me and told me not all the stains would come out. I let him know I had 2 pen marks and the other one came out so why wouldn't this one.... It was from the same pen. I asked if they had seen it since there were two stains and his response was rude and snappy- he doesn't work at the place where they do the actual cleaning, so why would he know if they saw it. When I pay $47 for two dresses to be cleaned, I expect a little bit of customer service and a better attitude. Same man also told me that sewing takes really long and I'd be better off doing it myself for a strap on a shirt I needed sewed back together if I knew how to sew, I wouldn't have dropped it off to have them do it. I ended up going elsewhere where they were happy to help. He proceeded to throw my dress aggressively in the back of my car, stomp back inside and write "REDO... PLEASE LOOK AT THE PEN MARK" on the receipt. He angrily handed it back to me and went inside and shut the door before I could ask him his name. I will not be returning to this location

The older man (short and bald) who works in the morning is a complete ass. He's always in a bad…read moremood and is sassy to customers. He acts like he is being totally inconvenienced by handling customers' business. He regularly complains about the number of shirts that I take in for cleaning and the fact that he has to turn them inside right and unbutton them. I attempted to call Jack Brown headquarters to complain about this guy but I couldn't get them to answer or call back. This guy is horrible for the company. I don't recommend this location with this curmudgeon working there.

The problem that I sent my 50-yr-old Kenmore machine in for, a very-tight flywheel, wasn't…read morerepaired. I called, and he agreed to look at it again at my request, but said that he didn't know what else could be done. He said that he deep oiled it, and that it was stitching well. I knew the latter, and had just oiled it myself. I'm disappointed. I can barely turn it with my 71-yr-old arm. $165, and we took it out of the cabinet, took it to his home, and picked it back up ourselves.

John from Sewing Machine Maintenance and Repair did a wonderful job fixing my flatbed machine. He…read morewas kind, patient, and very considerate the entire time he was here. He explained what was wrong in a way I could understand and had everything working smoothly again in no time. It's been running perfectly ever since. I'm very grateful for his help and highly recommend him.

Thank you so much for helping get my wedding dress ready in time for our wedding. I truly…read moreappreciate all of the hard work and long hours that went into making sure everything came together. Thank you for your dedication and effort!

Ace Tailors did a phenomenal job with my wedding dress. We talked through the bustling process,…read moremade sure it was the right length before cutting, and the price was super reasonable.