The sales Rep Steven was very knowledgeable on the various types of artificial grass available…read more The product was in stock and immediately available. The warehouse crew was efficient and loaded me up without any delays.

I interacted with Gabriel Lazaro, and he was prompt, professional, and addressed all my questions…read moreand concerns. We were attempting to ship a couple of pallets of LVP to a freight forwarder and eventually destined to Hawaii, and in a quick turnaround. HWF was able to assist in shipping transitions directly instead of bundling the orders together. Overall, it was very pleasant and easy working with the team. We also got a competitive price along with delivery to the freight forwarder without any hassles.

These guys know what theyre doing…read more Quality Product at an Exceptional Price Point! They have associates who come out to the job with samoles and can assist with making thise sifficult decisions.

Extremely helpful, I was not rushed and the prices are very good compared to other places with…read moresimilar specs. I would come back because they also help with installing which is usually a hassle.

This place has really good selections on tiles. The prices are decent, depending on the design.read more

Wide range of tiles to choose from! People at the front desk are helpful. Love that they have some…read moretiles on sale up at the front. My contractor purchased tiles here for my bathroom reno. Only negative, there is a male worker there (don't think he was Asian, maybe Hispanic, had dark facial hair, wearing a cap) that was following me and asking me if I needed help multiple times. (This was on 2 separate visits). But then it got creepy and inappropriate on my last visit when he asked for my phone number and put his hand on my arm. Clearly flirting, saying things like "pretty girl." Although his English was not perfect I understood his intentions and body language. I was so creeped out, I left immediately and never returned again. Ladies beware.

Ammy Coronel was excellent. She helped me out to design and pick out my kitchen cabinets and quartz…read morefor my project. This made my job easier. Also, it helps having her do the design and cost so I can bid my projects easier, allows me more time to do the work. Recommend. Conrad Romero with Del Mar Developments.

Ammy at Elite Stone Los Angeles was wonderful to work with! I highly recommend her. As a designer…read moreworking on a client project, I really appreciated how communicative and responsive she was throughout the process. Since their showroom is a bit of a drive for me, I wanted to confirm that she would be there on Saturday and that the samples and slabs I needed would be available to view. She confirmed everything before my visit, making the trip well worth it. When we met in person, Ammy was friendly, knowledgeable, and professional. The showroom is beautiful, and she has an excellent eye for design. She even introduced me to several beautiful stone options I hadn't previously considered. She was a pleasure to work with, and I look forward to working with her again!

Whenever we visit this store, my parents would recall times past. How the business used to be…read morecalled Grossman's when they started coming by for supplies, then Contractor's Warehouse with its old school orange and black logo, and finally for a period of time referred to as HD Supply. Well now it's the CW again, and from the looks of it not much has changed. Still the same long walks down the hallways in relative quiet, unless you are rolling the panel truck like I was. Friendly customer service through the phone when I asked about availability/quantity of corrugated roofing panels. Then at the store the staff would help find the appropriate wood screws. Whereas in the past I remembered older folks staffing the store, now it's mostly younger guys and gals though knowledgeable all the same. Can't put my finger on it, but it does feels different from a Home Depot but in a good way.

The customer service at this store has been very disappointing. While the prices may be lower, the…read morelevel of service is unacceptable. Very few employees speak Spanish, which makes communication difficult for many customers. It is important to have staff who can assist customers in both English and Spanish. In addition, getting help from an employee takes an extremely long time. During my visit, I asked a cashier to hold an item for me while I continued shopping and planned to purchase it. Later, I discovered that the item had been sold to someone else. I found this very frustrating and unprofessional. What was even more disappointing was that the manager did not seem concerned about resolving the situation or addressing my complaint. I do not enjoy shopping here because of the poor customer service. Many of my construction employees and coworkers have shared similar experiences and have told me they avoid this store because of the service. Management and ownership should understand that customer service is just as important as pricing. If customers do not feel valued and respected, they will choose to spend their money elsewhere.

Alex was responsive, transparent, and never tried to upsell me on things I didn't need. His quote…read morecame in very competitive against three other bids I received, yet the quality of the materials and workmanship has been nothing short of outstanding. Installation kicked off right on schedule. Alex's crews showed up early each morning with smiles, set clear expectations for the day, and--my favorite part--left the site spotless every evening. No sawdust trails, no empty coffee cups, just tidy floors ready for the next day's work. The installers were polite and happy to answer my many questions about care and maintenance. A special shout-out to the team member who tackled the staircase: the precision on each tread and riser is next-level. Friends keep asking if the stairs were custom-built! The new baseboards tie everything together with crisp, clean lines that make the room feel finished and elevated. Bottom line: if you're hunting for competitive pricing without sacrificing craftsmanship or communication, call Aesthetic Flooring. I'm beyond thrilled with the transformation and can't stop staring at my beautiful new floors. I've added a few photos of the project in progress so you can see the crew's attention to detail for yourself. Highly, highly recommend!

Edit to add: After seeing my review, Alex reached out and apologized, and assured me that he and…read morehis team will fix the sinking board. I am glad this ended on a good note, since other than the communication issue, the floors look amazing, and his team worked hard and quickly. His team did leave floor finish stains on the baseboards and my kitchen quartz counter walls, so heads up, don't forget to ask them to use painters tape if you're getting your hardwood floors sanded and refinished. (Initial review) Initially when Alex first gets your business, they seem responsive and even tells me about how shoddy of a job the previous flooring people did in my home (fixed by previous owners). But the moment any small issues come up, Alex just ghosts his customers. In the video you can see the cracks happening under normal body weight. I really wanted to believe that at the very least he and his team will try to provide any rectification, even if it's just to come out again to check on the floor to see what else can be done, like I wouldn't even have mind paying an additional small fee for materials. Instead, since he has been fully paid, he won't even see the project to the end to make sure he delivers on quality work. I understand that things come up and he could be busy but the non-responsiveness for two weeks is clear.

Great Products and Great Prices !! Why pay more of you…read moredon't have too. Wood flooring and Tile!! Eddie is the BEST!! If you want great quality and Great pricing .. this is the place to shop

Francisco is so helpful! They are great! Highly recommend! Very friendly. If you need tile help,…read morethey can help you with color matching and finding the right tiles for you!

Prices are great but once you place an order and pay they don't care since they have the money…read morealready. You have to be on them about when will you receive your items because they won't notify you or give you everything the same day. When you call the number it goes to the office which some Asians pick up and lrab you on hold for a long time and they don't even know anything about your order. They need to improve that area, if it wasn't for all the trouble that it was they would've received the 5 stars.

Terrible service. I was there for over an hour and not once did anyone ask if I needed any…read moreassistance. I left not having spoken to anyone and not getting ANY help choosing a tile for my bathroom. These guys SUCK!!!!!