Our pickup from the airport was quick, and the drive to our hotel was great. I highly recommend…read moretheir services!

We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

We are so late to booking a van for group trip due to weather commitments and this company came to…read moreour rescue. We booked on Tuesday and got our van committed for Friday. That is crazy. We check out a few online booking company and we think they are the middle man. Go straight to this company. We had a quick conversation on our needs via Yelp message and the owner gave us a very reasonable quote for round day trip. I love the quick response and not putting people on hold for answers. I will definitely use them again. Driver was on time and respectful. He got everyone to the location and back safely. The 14 ppl can we got is clean and everything I heard from the passengers has been positive.

I ordered a sprinter van for a large group. The van was clean with plush leather seats. Our driver…read morewas communicative and arrived ahead of schedule. We made several stops throughout the day. The driver did his best to park in convenient, close by locations so we didn't have to walk far in the cold. My mom recently had knee surgery and he helped her up and down the stairs of the van. Overall, service was seamless.

Long overdue review. Excellent service. Safe, on time, clean vehicle, polite driver. Really…read morecouldn't ask for more.

Booked a car seat. Confirmed the car seat. Paid a premium (could've just taken a cab) for a car…read moreseat. Guy arrives. No car seat.

Great experience with On Time. This trip I had several last minute changes to my itinerary,…read moreincluding one that required a 4:30am pickup with a late night airline cancellation the night before. All was handled professionally with the phone always answered, no matter the time. I look forward to continuing using this service. Thank you Ashraf.

I've used this car service for airport pickups in the past with no issues. However, most recently,…read moreI had a very unprofessional experience. After being picked up Newark Airport and driven home, a few hours later I received an email from the company saying they were charging my partner and me a $15 fee, when we asked why they said it was because our baggage was "large" and "heavy." There is nothing on their website that states an extra fee may apply, and no definition of what large or heavy mean. We each had one suitcase, normal size for checked baggage. In fact, we used their car service in the past with the same luggage and there were no issues or extra fees. When we had checked in before our flight both suitcases weighed about 40 lbs, well below the weight limit for checked luggage. Due to the lack of customer service and surprise fees based on no legitimate evidence, we won't be using this car service again.

It's been awhile, but the service is still great. Our drivers were professional and on time. They…read morewill check your flight times to make sure they are aware of early arrivals or delays - we got back to NJ 20 minutes early, and our driver was at the airport waiting. It lowers my stress level when traveling. I highly recommend this place.

Reliable great car service They are Korean and we are…read moreAmerican, they always send someone who can speak English.

What an easy ride. They are accommodating and kind. They drove a group of us from Jersey to to…read moreManhattan stress free. Highly recommend

Great experience from start to finish! I used Elite XL at the last minute when our plans changed…read moreunexpectedly. They were extremely easy to book and were very reasonably priced, especially compared to other car services. We used them to get in and out of the city when attending a concert at MSG. The car was beautiful and the driver couldn't have been nicer! We were dropped off right in front of MSG, and picked up just around the corner after the show. They made what could have been a stressful last minute change in plans extremely easy, and I wouldn't hesitate to use them again in the future!

I needed a ride to Newark airport. Rob was personable, polite, reliable and arrived ten minutes…read moreearly to my 6 am drive. He is a great conversationalist and explained in detail exactly where to meet him when I arrived back into town. You cannot go wrong with Robs.

Family friend. His mom and my mom were close friends. Rob is a super nice guy. You can't go…read morewrong with his service. One time, one of his other drivers took my mom to a show in NYC. I can't begin to tell you how nice and how respectful this man was to my mother. This is like getting a ride from family. Highly recommend him.

Used their limo services for my sister's birthday. Our driver Ali was amazing and very attentive…read more Would def rent again.

Reserved car service for my father and mom. Ali was amazing. He took such good care of both of…read morethem, was professional, prompt and kind. Reservations were easy and exact. no surprises. Thank you! Highly recommend United Top Limo & Car Services.