I've been coming here for a while, and the service has always been great. They really listen to…read morewhat you need and never try to upsell you on things you don't need. When I decided it was time for new tires, they gave me straightforward recommendations and different options without any pressure. They've also patched my tires for free before, which I really appreciated. Honest people, fair prices, and great customer service every time. Definitely recommend this shop.

Brought in my 2011 Tacoma TRD Off-Road to get my Volk TE37XT M-Spec 16x8 -20 wheels mounted with…read more285/75/16 BFGoodrich KO3s and an alignment. These guys absolutely nailed it. Mounting aggressive tires on fresh wheels always makes you a little nervous -- especially with a setup like this -- but they handled everything with care and precision. No scratches, clean weights, and the balance is smooth at highway speeds. The alignment is spot on. Truck tracks straight, steering wheel is perfectly centered, and it drives tight without any wander. With Kings on the truck, alignment matters, and they clearly know what they're doing. Professional, detail-oriented, and no shortcuts. If you're running a dialed Tacoma setup and want it done right the first time, this is the place. Will definitely be back.

Great experience dude is very upfront no bs and he's pretty funny!! got us a new tire and back on…read morethe road in less than 30 mins might of been 15 honestly but way faster than waiting for triple A ! And very reasonable price especially for the area !! If I lived closer he'd for sure be my goto but I live in the valley

great service, communication and energy. Nothing about having a vehicle in need of repair is fun,…read morebut when a business can have those three things it is one that you want to return to and let other know about

Blown two tires, get the replacement, drive two weeks, tires and alignment are good, it's…read moreexpensive tires,I think they will go well. Ty Arcadia tires shop.

Rolled up to Arcadia Tire with a flat tire and no appointment. I didn't have to wait. They fixed it…read moreright away and I was out of there in less than twenty minutes. Great service!

Updated: TPMS/ Valve stem came loose on the freeway and had to drive the tire flat to get off the…read morefreeway (due to improper installation). This damaged my tire. I called for compensation to replace the tire, but they just said it wasn't their product so it's not their fault it came loose. My advice is to just stay away from this tire shop. Saving a few bucks is not worth potential injury.

Amazing service and staff! I needed a tire replacement and in less than 24 hours, they ordered my…read moreexact tire model and size and replaced it. They are straightforward with prices and charged me less than most tire shops in the area. I arrived to the shop to get it done and was out in ten minutes. Highly recommend if you are looking for quick, honest, and good work.

Just took my car in to get my tire patched up since I found a screw and a nail embedded in there. I…read morehad brought my car into a different tire repair shop where they had told me they wouldn't be able to repair it, but these guys did it free of charge! Aside from my deep gratitude for free service, these guys also work really hard. The customer-facing representatives were visibly busy with phone calls, mediating between customers and mechanics, tending to other customers who were there to pick up/ drop off/ get a consultation for their cars, all while exhibiting coolness and professionalism. There was a customer there who was being a little irksome, but the guy helping me handled it with such professional calmness, which even made me feel proud of him lol. Great job, guys!

I wanted to take a moment to recognize three employees who provided exceptional service during my…read morerecent visit on May 19, 2026. First, Cory was the first person to greet me when I arrived. He thanked me for my patience while I was waiting, which may seem like a small gesture, but it immediately made me feel acknowledged and valued as a customer. That level of attentiveness is something you don't see often these days. Jonathan was incredibly helpful, knowledgeable, and thorough throughout my visit. He took the time to explain everything clearly, answered my questions, and even recommended a nearby alignment shop that could help with my vehicle. His professionalism and willingness to help went above and beyond my expectations. Lastly, Joshua, one of the mechanics, took the time to walk me through the condition of my car and explain what I needed to know. He was friendly, informative, and provided a great customer experience all the way through the end of my visit. What stood out most was the consistency of the service. From the moment I walked in, to the information and guidance I received, to the final send-off, every interaction was positive. This is honestly one of the rare times I've experienced such a high level of customer service from every employee I interacted with during a single visit. Thank you, Cory, Jonathan, and Joshua, for making this such a great experience. Your professionalism, kindness, and attention to customers did not go unnoticed.

Wonderful, kind and accommodating crew who helped get a chunk of metal out of my tire just before…read moreclosing. Great, community people who I am so happy to support and spread the word about. Support these local businesses. Big thanks and shout out to them!

I got a flat so needed some place nearby. Yelped a spot and found this store. When we arrived we…read morewere helped right away. We thought for sure we would need new tires but they said they would check if it could be patched. Unfortunately it could not be patched. I had to wait awhile before being told this and to change the tires was another hour but the store is located near quite a few restaurants. I got hungry so it was convenient since I had to wait anyway. The staff are nice. Clean bathroom. If you checkin on Yelp you can also get a free soccer ball.

I was in need of getting new brake pads and rotors for my 2020 BMW X5. Was getting quotes from a…read morecouple of other places but getting the quote from RTMotorworks was thorough. I was hoping I just needed brake pads for the front and hopefully not all 4 wheels at the time. They were very responsive and the quote was comparable to other places, if not better. Decided to take it in on a Friday in the morning. Checked my wheels and told me I just needed the front brake pads and rotors replaced. The back was still good. Sigh of relief somewhat. They were able to get the pads and rotors replaced for little under 3 hours. Time went by and they were updating me during the whole time. Great service and team here. Will definitely bring my car back in to get other services done. No issues whatsoever with the new pads and rotors.

PROBLEM: ALIGNMENT ISSUES, CUSTOMER SERVICE, ACCOUNTABILITY…read more When I first tried to leave a review, my account was somehow blocked from posting specifically for RTM, while I could still review other businesses. I contacted Yelp, and by coincidence, the representative I spoke with was also RTM's Yelp rep. He said it was strange that I couldn't post only for RTM. After I explained my situation, he advised me not to leave a review and instead take the matter to small claims court--which I did. During the hearing, the judge seemed to understand my side, but the ruling ultimately favored RTM. Despite being advised not to post this, I'm sharing my experience here because the situation still doesn't sit right with me--especially given Yelp's controversial review practices. On 10/1/25, my rear right adjustable control arm snapped. My car has aftermarket wheels, tires, and suspension components, so a precise alignment is critical to ensure proper fitment without rubbing the fender. I initially went to TM Auto (located across from RTM) for the control arm replacement. After installation, TM took my car to RTM for alignment. I specifically asked them to match the rear right alignment to the rear left, which was set at -2.8 degrees. When I went to pick up my car, I immediately noticed the rear right wheel did not match the rear left. The camber was visibly off. I pointed this out to the technician, but he insisted the alignment was correct and that there were no machine or human errors. After repeated requests, they put the car back on the rack, but instead of rechecking, two additional technicians came out and dismissed my concerns with questionable explanations: "Toyota made the fenders uneven." "Your control arm is made in Taiwan/China--what do you expect?" Despite putting the car back on the rack, they never rechecked the alignment. They simply removed the car and stood by their original claim. With no resolution, I had no choice but to drive the car home. Because the alignment was incorrect, my tires rubbed against the fender the entire way. The next day, I found heat damage, paint cracking, and visible wear on the fender. I came back the next day to talk to Richard (the owner) hoping he would recheck everything, but it was apparent he was "too busy"--despite clearly having time to talk with other customers and then continue working on another car, while ignoring me. I waited outside RTM for over an hour trying to speak with him. When the TM Auto manager asked if he had seen the damage, his response was, "Yeah, so what?"--with no concern at all. After is when I left, and was forced to go to another shop to realign--more driving, more damage done. I used a camber gauge and measured -2.8 degrees on the rear left and -2.0 degrees on the rear right. To confirm, I took the car to my trusted shop, Chewerks in La Habra, where they verified the rear right camber was indeed -2.0 degrees and did not match the left side. Their measurements matched mine exactly. Because RTM refused to recheck or correct their work, this improper alignment caused damage to my car. The rear left side tucks properly, while the rear right sticks out about half an inch, which led directly to the rubbing and damage. I had clear documentation and evidence, but the court still ruled in RTM's favor. I chose not to appeal to avoid spending more time on the matter. A nearby body shop, Cenco Auto Body, quoted over $1,800 to repair the fender (with another shop giving a similar estimate), confirming the extent of the damage. What could have been a simple recheck turned into a costly mistake. Despite everything, RTM did not offer any compensation or attempt to make things right. Seeing RTM's highly rated Yelp profile made their response even more surprising. They're quick to take your money with a smile when things go well, but when issues arise--as in my case--they deny responsibility and make no effort to make things right (In my case, they didn't take money directly, but a receipt was given to TM Auto, and I had to pay TM Auto--which is the same as paying RTM directly). TM Auto went as far as offering RTM to help cover the repair costs, but RTM still refused. TM Auto didn't have to step in for someone else's mistake, yet they still tried--that says everything. Richard (the owner) had my contact information through the small claims process, yet he never made any effort to contact me--even before we went to assigned court date. After what happened, I'm relieved I didn't bring my other cars first--especially since those cars are of higher value. It seems RTM has many satisfied customers, along with a smaller number of unhappy ones. Hopefully, you don't end up in the latter group like me. FWIW: Following the incident, I contacted Hunter to verify when RTM's rack was last calibrated. Abel (rep) advised that its calibration was set to expire later that month. This raises the possibility that their rack may have been out of calibration.

I had a new tire go low when traveling and stopped in. They we sooo nice and took me right away!…read moreGlad I stopped in

I will not be going back to this establishment for tires or services ever again due to poor and…read moredisappointing customer service and lack of accountability to issues regarding tire installation. Called about an issue brought up by other mechanic shop - they informed me that whoever touched my car last, which was a tire service I received in February from Monrovia Discount Tire, cross threaded two rear bolts for the wheel. Two of the studs snapped off and would need to be replaced or the wheel will not grab onto the car safely. Francisco picked up for the call and I asked if a reimbursement was possible or another way to remedy/rectify the issue. He asked how much I was charged and said I overpaid, informed me that a test drive was done after installing my tires and my car was fine. He also let me know that it'd be hard to investigate because it's been a while and corporate would need to get involved. All while slightly laughing at the situation throughout the call. At this point I feel disrespected, not taken seriously, and I was about to just drop the issue and never go back. Then he said he would talk to his district manager and update me by end of day, so decided to give them the chance to rectify. He did not follow up and it's been a week.

My favorite place to get an oil change, tires rotated and purchase new tires. The staff is…read morefriendly, the place is nice and clean with an area to sit and wait. They prices are reasonable. What i love the most is how I never feel pressured to get any additional services. They kindly suggest what I may need soon but that's it. As a girl brining in her car in for an oil change by herself, that's a huge bonus. Love this place! Highly recommend.

I booked an online appointment after selecting a tire that was listed as available in store. I was…read morehappy they open as early as 7:30am so I could get my front tire replaced right before going into work. I got to Mountain View Tire prior to my appointment and was able to check in by 7:40am. After a quick inspection of my existing tire, I was told the one I had ordered was not currently in stock, but he had one comparable to it and similar in price. He quickly added if I wanted the same tire, he would be able to place an order for it to be delivered by the afternoon. I immediately felt it was similar to a bait and switch and if tomorrow had not been a weekend where I didn't have to work, I would've just gone with the substitution. I finally agreed to have him order the tire for me before leaving the shop. I received a call right at around 3:30pm that my tire was delivered. I was very pleased with their communication. I was able to have someone bring my vehicle in and he drove back with a brand new tire on my car.

I went to have my tire checked this morning and found out there was a nail in it. A gentleman…read morehelped me, and he was very sincere and kind. He took care of the problem and helped me get everything sorted out. He was really wonderful. Unfortunately, I forgot his name, but he was such a nice person.

Went in for a quick flat tire fix about a week ago. They got it done quick and easy but the best…read morepart was that it was absolutely free! Tire is still going strong