5 men just standing there and non of them were able to help me placing the headlight of my car…read more I really needed help as I'm a woman that know absolutely 0 about cars, It sounds fair that If there were 5 man just standing there and I just purchase $40 lights I could get some assistance. The man said he couldn't do it because it was very complicated and my model car has some hooks and needed special tools! Well guess what went on YOUTUBE and change it myself in 10 minutes. How sad!!! Poor customer service do better.

I went to buy snow chains on I believe Saturday, the guy looked up my car make and model etc. they…read morehad the chains in stock, saw that they were on the top shelf. Decided he didn't want to get them down, then decided to tell me "sorry your car is too new, we don't have the chains." Like because I'm a female and have no brain apparently, as if idk that chains go tire size. Look if you don't want to do your job say so. Don't make up some stupid excuse and piss someone off. The one chick was sitting there on a step stool eating, the other guy was watching the World Cup and on the phone, the one helping me didn't want to get my chains. I wasn't even the the only one who got bad customer service. There was a guy who needed his battery sized up and the other one was worried about the World Cup came and was like have you been helped and this guy was like well he was helping me but he's busy now, and the sales guy was like oh ok and walked away to continue not helping him. The girl at the end of the counter was the only one willling to work. Idk who the owner is but you need to get your employees in check majorly. I straight up told the guy well I'm going yo O'reilly at least they want my business. Went to the other auto store spent a good 85 dollars. Autozone your people need to stop throwing away sales and do their damn job.

Since they moved to Main Street (building over. From R st location) their team has become terrible…read more They started out good at their new location were very helpful and friendly. Now there is a bunch of new team member that have bad attitudes and have no recommendations for car parts. I'm not going to this location anymore due to their uneducated and miserable team. Do yourself a favor and make the trip across town to olive and g location or just go to oreileys.

Went into Autozone for a brake light bulb and the employee was helpful and courteous. I had the old…read morebulb info but the employee was not able to locate the replacement with that info, so he waited while I made a call and got the auto's info and then was successfully able to locate the bulb. He even retrieved it from the aisle for me. There was no line when I went in so my visit was very short and sweet.

I sold my original owner Prius in 15 minutes bypassing broke…read moreprivate buyers from all over California. I'm happy Pick n Pull is a role model for Capitalism! Currently listed as a "Builder - Don't pull parts". Someone gains a mechanic's opportunity. California is blessed under the hood.

I retired my car through a state program and Pick-n-Pull was the agent to accept the vehicle and do…read morethe inspection. Great service, friendly and thorough inspection.

We all know the bad rap mechanics get out here! But we have nothing but positive feedback on our…read moreexperience with the owner Jay & his staff. I thought I needed a fuel pump for my Tahoe & he gave me a quote. He later called me & told me the great news that all I needed was a sensor. He adjusted his invoice. He got the job done under a day & back on the road I was! He was honest, on time & has great customer service. I will definitely be bringing business back to his place. Thanks for taking care of us.

Fake Flowmaster!!!! After I discovered they put a fake Flowmaster on they put a new one on but did…read morenot grind welds and did very horrible welding job worst weld I've ever seen!!!!!

Had the best customer service today. Went in this morning to order a part for my husband's truck…read more It was here by 3:30 this afternoon.

After having a competitor drop the ball I called here. Not only were they helpful and friendly but…read moreI was able to place my order and have the parts delivered the same day!

Do not go here they blatantly disregard California consumer laws. They refuse to follow civil code…read more1723. They did not tell me an item was non returnable until after purchasing the item. I saw this while leaving the store immediately walked back up to cash register and said I did not want the item since I could not return if not needed. They refused stating it was final sale. They did not tell me this before purchasing item, no signs posted at entrance or at registers stating limited return policy which is required by law. Steer clear of this shady place.

This store here in Merced has the rudest people (men) working here. My husband took a part to…read morereturn it as it was under warranty. ...and first they complained about the receipt because it was not like their new receipts. ...then the guy that finally got off the phone asked him what did he needed, and as he explained he looked at the receipt and saw another employees name on the receipt and said rudely ...."let him take care of this." Which this employee came in and said you will still have to pay for it! Never get parts from here. Funny how Auto Zone and O'Reilly have lifetime warranty on this part!

Unfortunately Yelp can't give these automotive super stars 10 stars out of 5 at Super Shop Merced…read more Been a customer for many years. Today 4/27/2026 Benny saved me an engine when I was trying to save a buck on insisting they use my oversized oil crush washers I bought from either Amazon or Temu. High end (brand new OEM engine at Lexus dealer): $10,000 - $15,000+ total

Following a car accident, I trusted Rich's Auto with body and suspension repairs. After a…read morefour-month wait, they returned my vehicle in an unsafe, undriveable condition, endangering my family. Daniel (office supervisor) and Julian (adjuster) were dismissive of my serious concerns. Rich's Auto subcontracted the suspension work to 'Super Shop,' who not only failed to fix the issues but also damaged the lower control arm. I ultimately took the car to Midas, where they immediately identified and repaired the safety issues missed by Rich's. I had to diagnose the body, alignment, and door issues myself, only to have Rich's staff argue with me and act condescendingly regarding their faulty workmanship. Rich's Auto Repair hired Super Shop for accident-related suspension repairs, but they only applied temporary, unsafe patches despite multiple attempts to fix it. After Super Shop repeatedly failed to properly repair the vehicle, I took it to MIDAS, who correctly addressed the issues and fixed the damage caused by Super Shop's negligent work.