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    Montana Auto Recyclers

    5.0 (1 review)

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    1 year ago

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    Kalispell Toyota - Storefront image of Kalispell Toyota with cars lined in front.

    Kalispell Toyota

    (55 reviews)

    Kalispell Toyota is the best place to buy a vehicle from the moment you walk in to the moment you…read moreleave the lot you have everything you could want. Duc was our salesman and he was fantastic the finance manager was wonderful everyone catered to our every need when it comes to feeling good, and comfortable buying a car. They listened to what we wanted for a vehicle and the amenities, while keeping the price down as able. They were kind and personable and just knew their vehicles and people! It should give you a good feeling when you're getting a vehicle and there's like five other people getting a car at the same time-It goes to show that it wasn't just one salesman it was a lot of them.Their service department is amazing because they contact us when it's time for the car to come in and have an oil change or whatever service may be needed. Although again we can't say enough about Duc -so kind personable, and knowledgable. When you leave you genuinely feel like you can trust his word and the Kalispell Toyota stands by their product. That is so important to a buyer who is putting a lot of money into something; esp these days. Duc even calls us on our birthdays; I mean who does that! That is what a business that has great customer service looks like Thank you Kalispell Toyota and thank you Duc!

    We had an unusual problem with our Lexus and stopped at Kalispell Toyota in the absence of a Lexus…read moredealer. The service manager, James Haller, assisted us out-of-staters with innovative ideas and excellent advice displaying commendable Montana generosity and good humor! Thank you Kalispell Toyota!!!

    Elite Auto Sales of Montana

    Elite Auto Sales of Montana

    (4 reviews)

    I am writing this review to provide a fully documented, factual record of my recent purchase of a…read moreNissan 370Z Roadster from this dealership to forewarn other buyers. 1. The Pre-Sale Disclosures & Negotiation During the test drive, the vehicle's visual condition was fully transparent: it had cosmetic wear, bent body panels, old/no-name/mismatched tires, aftermarket wheels, shaky brakes, and a convertible top that would not open. The salesperson explicitly stated they "checked the convertible top fuse and it was good," framing the roof issue as a minor, innocent electrical mystery. I negotiated a purchase price that fairly reflected the vehicle's cosmetic state and the assumption of a standard electrical repair for the roof. I willingly signed an "As-Is" agreement based entirely on those specific disclosures. 2. The Discovery of Mechanical Sabotage Upon taking the vehicle home and performing a professional, multi-hour manual teardown to diagnose the top, I discovered severe, undisclosed structural damage. The entire underlying roof assembly, linkages, bows, and hinges are physically bent and snapped beyond repair-requiring a $10,000 retail replacement. Furthermore, I discovered that the top's interior switch and hydraulic system had been deliberately disconnected. This was not normal wear-and-tear; the system was physically bypassed to prevent the roof from moving, which actively concealed the twisted and broken structural metal frame from being discovered during a standard pre-purchase inspection. 3. Unjust Enrichment and the Arbitration When I confronted the dealership with the diagnostic photos of the bent and broken frame, hinges and linkages, they admitted they already had an active wholesale arbitration case open with the selling agent regarding this vehicle's defects -a critical piece of legal and mechanical history they actively withheld from me during the sales process. The dealership then requested my personal diagnostic photos to submit to the auction. They successfully used my labor to secure a $1,500 payout from the auction to make themselves whole. However, when it came to resolving the issue with me, they attempted to pocket the auction money, hide behind Montana's "As-Is" laws to protect their profit, and refused to provide a fair retail remedy to fix the $5,000 structural deficit they delivered. When I requested a fair retail remedy to fix the $5,000 structural deficit (using my own labor and a used salvaged roof), the dealer retaliated by rescinding all offers entirely. They are now pocketing the auction's $1,500 payout-money they only received because of my diagnostic labor-and leaving me completely empty-handed with a broken car. Conclusion An "As-Is" clause is designed to protect a dealership from unknown mechanical wear; it is not a legal license to misrepresent a vehicle's history, hide active legal disputes, or sell a vehicle with a bypassed, structurally compromised frame. Because the dealership has refused to provide a fair settlement to make this vehicle whole, formal complaints for material misrepresentation and deceptive business practices have been filed with the Montana Department of Justice Office of Consumer Protection and the Motor Vehicle Division (MVD) Dealer Licensing Bureau. Buyer beware.

    10/10 place to buy your car my friend got an audi S6 2015 from here a year ago put 20k miles on it…read moreand nothing has be wrong everything is perfected and he gives very good warranty's and i am planing on buying my next car from here very good honest dude very good place to buy from

    Clark Nissan - Best Used Car Dealer in Kalispell

    Clark Nissan

    (39 reviews)

    If we could give zero stars, we would…read more Our experience with Clark Nissan has been disappointing, and terribly upsetting and just aweful. Esp when it comes to the service dept. Customer service is not good and at times we question competency with valid examples. Our Nissan truck was purchased brand new, is only several yrs old, and has fewer than 50,000 miles on it. Yet it has required so many trips to the service dept that we've lost count, w/nearly every visit lasting at least a week. Most recent repair has now stretched beyond 3 weeks . That is completely unacceptable for a vehicle of this age and mileage. Communication and follow-through have required constant effort on our part. We are not just experiencing delays; we are repeatedly forced to escalate to management because when we contact the service dept, they seem unconcerned. We are repeatedly dismissed w/an attitude of complacency and given unreasonable excuses-just to get basic answers or action on repairs that should be straightforward. Another major issue is transportation. They no longer provide loaner vehicles+only offer a shuttle ride home; that doesn't solve the problem when your vehicle is unavailable for wks at a time due to delays on their end. My husband has repeatedly been left without a vehicle for extended periods of time b/c of this. Warranty coverage - we were initially told a repair was not covered and would cost several thousand dollars to fix! My husband had to contact Nissan directly to get the issue resolved b/c the dealership did not advocate or do the necessary legwork - we still don't have our vehicle back after over 3 wks. My husband had to track down a manager himself after weeks of delay just to get an update and potential movement on getting the truck back. The most serious concern involved the brakes. After our service contract expired, my husband performed brake work and discovered the driver-side brake hose had two large bulges that appeared ready to rupture. We immediately had it towed to the dealership because it was not safe to drive. They were also informed at drop-off what was wrong and that the vehicle is used for heavy towing. They replaced a brake caliper and one brake hose, which required bleeding the brake system+ then sent us home telling us the problem was resolved. Thank God my husband looked under the truck when we got home. (unfortunately we couldn't trust their word). Still we really could not believe the damaged brake hose w/visible bulges was left in place! despite being present during the repair. They let us drive home in it. We felt so disillusioned that the truck was returned to us in that condition. This created a serious safety risk. A brake line in that condition could have failed while towing a heavy load, with potentially catastrophic consequences. After we contacted them, they sent someone to retrieve it and ultimately replaced the damaged hose. This should never have happened in the first place. Because this is the only Nissan dealership in the valley, customers with warranty work have very limited options. Unfortunately, that makes these repeated issues even more difficult to manage. In the beginning, when the truck first started having issues for no clear reason given its age and mileage, there was at least one service advisor who was somewhat helpful. After that person left the dealership, the service experience changed for the worse and has been consistently poor since. This service dept has become an ongoing operational failure marked by long delays, poor communication, disputes over coverage, and repeated situations where we have had to fight for basic resolution. What if a young person or elderly experienced these things and didn't know how to advocate for themselves? They would be out a lot of money or potentially injured due to pure laziness. Based on our experience over multiple visits, we cannot recommend Clark Nissan at all; in fact we suggest you go somewhere else to buy a vehicle.

    Purchased a used 2022 car here for $34k. The check tire pressure light was on and I asked them to…read morefix it before I bought the car. I got home with a flat tire. Took the car back the next day and *they charged me to fix the tire.* I would expect any dealership to sell a $34k car with 4 good tires. (Plus I could have gone to leschawb for free) They also sold me several warranty coverages with the car. All of the warranties are with third parties. However these warranties were all falsely embellished. Turns out, oil changes are not covered even though they were highlighted in the $3,900 "full maintenance" package I purchased. If the dealership was willing to work with me on any of these issues I would not be writing this review. They were pretty uptight in their customer service to remedy any of these issues.

    Corwin Motors Kalispell - New wheels

    Corwin Motors Kalispell

    (98 reviews)

    What a great experience with Brandon in the used car sales department…read more I called the dealership and explained our delicate family situation and not having the emotional energy to do the "used car sales dance" and felt heard. I told Brandon that my aging mom was looking to transition from a Ram 1500 to something easier to get in and out of. I told him my price range and that we were coming from Helena and didn't want to waste each other's time with the "back and forth" I had been used to when buying a car. We agreed on a price, made the trip, and couldn't be happier. My mom has a reliable and beautiful new car and that is one less thing on my family to do list. Thank you to Brandon and the team at Corwin. You dispelled my impressions of buying a used car being like getting an enema with a broken fluorescent bulb slathered with lemon juice. LOL And for those who may think I was bribed to say this, think again. HIGHLY recommended dealership. Thanks everyone!

    I originally decided not to leave this review when I purchased my truck about a year ago, but after…read moremy most recent experience, I feel obligated to share what has happened. When I originally came to pick up my approximately $35,000 truck, I was told it was being detailed. I waited more than two hours for it to return. When it finally came back, a 17-year-old was driving it and a Copper Mountain drink had been spilled in my cupholders. The ceramic coating I was expecting had also not been completed. When I complained to my salesperson about the condition of my supposedly freshly detailed vehicle, I was essentially told there was nothing they could do because the driver was the detailing company owner's son. I ended up taking the truck home and cleaning the sticky mess myself. Unfortunately, my experience since then hasn't improved. The truck was provided to me with two key fobs. I only used one after purchasing it, and I'll acknowledge that I should have tested both before leaving the dealership. I trusted that when a dealership handed me two keys with the vehicle, both were functional. I recently discovered that the second fob does not work. I have now taken the truck to a professional automotive locksmith, who attempted multiple times to program the second fob using professional programming equipment. The truck would not recognize it. I paid $140 for those attempts and still have only one functioning key. I contacted Corwin about the fob and ultimately spoke with a sales manager. Rather than even inspecting the fob or vehicle, I was told, "I'm not just gonna go hand out keys to customers, especially if it's been a year." I understand that a year has passed, and I accept responsibility for not testing both fobs immediately. However, I'm not asking the dealership to replace a key that I lost or damaged. I'm asking them to address a second fob that they supplied with the truck and that apparently was never functional with the vehicle in the first place. What made the situation even more frustrating is that I don't live locally. After contacting the dealership, I drove approximately six hours because I was told this couldn't be handled over the phone. After making that trip, I was initially told the salesperson who sold me the vehicle was unavailable and that I would need to return another day. When I eventually reached management, they refused to address the fob because approximately a year had passed. I also experienced problems with CarPlay and OnStar within roughly two months of purchasing the truck, which I subsequently learned were not covered by the warranty I purchased. I have tried repeatedly to resolve these issues rather than immediately leaving a negative review. Unfortunately, my experience with the sales side of this dealership has left me extremely disappointed. Their quick-service technicians have been the one positive part of my experience, and I want to give them credit for that. But based on my experiences with the sales department and how this most recent issue was handled, I cannot recommend purchasing a vehicle here. If you do purchase here, I strongly recommend verifying every key, accessory, electronic feature, promised service, and warranty item before leaving the dealership.

    Kalispell Ford

    Kalispell Ford

    (36 reviews)

    They need to do better with communication. No follow up and accountability. Will follow up on the…read moreservice

    Let me start by saying I am extremely dissatisfied with both the service and how this situation was…read morehandled. After paying for repairs, the original issue was not resolved. The vehicle continued making the same noises we initially brought it in for only louder and is now accompanied by a burning smell. When we returned to address the unresolved problem, we were informed that an additional part (a water pump) would need to be replaced at extra cost. This was confusing and frustrating, as the initial diagnostic failed to identify what now appears to be the actual issue. We were asked to pay again despite the concern we originally brought the vehicle in for never being corrected. We requested and retained the original parts that were replaced and later had them inspected by an individual who previously worked at Ford as both a mechanic and service writer. We were advised those parts appeared functional and should not have required replacement. Based on this, we believe the service department should take accountability for the incomplete diagnosis and cover the repair related to the water pump, which should have been identified during the original visit. Our concern has never been about avoiding payment, but about accountability for an incorrect or incomplete diagnosis that resulted in unnecessary expense, lost time, and nearly two weeks without reliable transportation. Unfortunately, communication during our visit became unprofessional. A staff member walked away from the discussion, and assistant management refused our request to escalate the concern to higher leadership or ownership. They also told us that the service director/manager was gone the whole week to Arizona even though we we supposed to have a meeting with him to come to a resolution. When we picked up my vehicle today, the service director/manager was back, so they told us false information so we couldn't discuss with their supervisors or owner. We were also told that if the dealership chose to cover the repair that was the actual issue, they may refuse to work on our vehicle in the future simply because we questioned the situation. We asked only for transparency, an explanation of the failed repair, and a fair resolution. Instead, we were met with defensiveness and dismissal from the service department. At this point, we cannot recommend this dealership due to poor customer service, lack of accountability, and unwillingness to properly address an unresolved repair concern. At this point, yes after the discussion with the service department, they are now doing my water pump fix which should been resolved in the first place but I'm glad they are doing it now but I am not pleased that the lady at the service desk said "well if we do this, then we are parting ways and no longer will work on your vehicle in the future". Simply because I mentioned facts that she told me were "your opinions" on what has happened, the incomplete diagnostic, that I was charged over $1200 for something that wasn't the issue in the first place. The service department needs to be investigated. They also deleted my review so I had to post this again.

    Montana Auto Recyclers - car_dealers - Updated September 2026

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