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    Montana Auto Recyclers

    5.0 (1 review)

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    1 year ago

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    Elite Auto Sales of Montana

    Elite Auto Sales of Montana

    3.0
    (4 reviews)

    10/10 place to buy your car my friend got an audi S6 2015 from here a year ago put 20k miles on it…read moreand nothing has be wrong everything is perfected and he gives very good warranty's and i am planing on buying my next car from here very good honest dude very good place to buy from

    I am writing this review to provide a fully documented, factual record of my recent purchase of a…read moreNissan 370Z Roadster from this dealership to forewarn other buyers. 1. The Pre-Sale Disclosures & Negotiation During the test drive, the vehicle's visual condition was fully transparent: it had cosmetic wear, bent body panels, old/no-name/mismatched tires, aftermarket wheels, shaky brakes, and a convertible top that would not open. The salesperson explicitly stated they "checked the convertible top fuse and it was good," framing the roof issue as a minor, innocent electrical mystery. I negotiated a purchase price that fairly reflected the vehicle's cosmetic state and the assumption of a standard electrical repair for the roof. I willingly signed an "As-Is" agreement based entirely on those specific disclosures. 2. The Discovery of Mechanical Sabotage Upon taking the vehicle home and performing a professional, multi-hour manual teardown to diagnose the top, I discovered severe, undisclosed structural damage. The entire underlying roof assembly, linkages, bows, and hinges are physically bent and snapped beyond repair-requiring a $10,000 retail replacement. Furthermore, I discovered that the top's interior switch and hydraulic system had been deliberately disconnected. This was not normal wear-and-tear; the system was physically bypassed to prevent the roof from moving, which actively concealed the twisted and broken structural metal frame from being discovered during a standard pre-purchase inspection. 3. Unjust Enrichment and the Arbitration When I confronted the dealership with the diagnostic photos of the bent and broken frame, hinges and linkages, they admitted they already had an active wholesale arbitration case open with the selling agent regarding this vehicle's defects -a critical piece of legal and mechanical history they actively withheld from me during the sales process. The dealership then requested my personal diagnostic photos to submit to the auction. They successfully used my labor to secure a $1,500 payout from the auction to make themselves whole. However, when it came to resolving the issue with me, they attempted to pocket the auction money, hide behind Montana's "As-Is" laws to protect their profit, and refused to provide a fair retail remedy to fix the $5,000 structural deficit they delivered. When I requested a fair retail remedy to fix the $5,000 structural deficit (using my own labor and a used salvaged roof), the dealer retaliated by rescinding all offers entirely. They are now pocketing the auction's $1,500 payout-money they only received because of my diagnostic labor-and leaving me completely empty-handed with a broken car. Conclusion An "As-Is" clause is designed to protect a dealership from unknown mechanical wear; it is not a legal license to misrepresent a vehicle's history, hide active legal disputes, or sell a vehicle with a bypassed, structurally compromised frame. Because the dealership has refused to provide a fair settlement to make this vehicle whole, formal complaints for material misrepresentation and deceptive business practices have been filed with the Montana Department of Justice Office of Consumer Protection and the Motor Vehicle Division (MVD) Dealer Licensing Bureau. Buyer beware.

    Kalispell Ford

    Kalispell Ford

    3.6
    (35 reviews)

    We bought our 3rd vehicle through Kalispell Ford and we are always so impressed with the customer…read moreservice they provide. Our salesperson's name was Matt Haase, he was well informed on the inventory, and just a really great guy. The whole team was great and so was Christina in the finance department. We would recommend checking out Ford Kalispell!

    Let me start by saying I am extremely dissatisfied with both the service and how this situation was…read morehandled. After paying for repairs, the original issue was not resolved. The vehicle continued making the same noises we initially brought it in for only louder and is now accompanied by a burning smell. When we returned to address the unresolved problem, we were informed that an additional part (a water pump) would need to be replaced at extra cost. This was confusing and frustrating, as the initial diagnostic failed to identify what now appears to be the actual issue. We were asked to pay again despite the concern we originally brought the vehicle in for never being corrected. We requested and retained the original parts that were replaced and later had them inspected by an individual who previously worked at Ford as both a mechanic and service writer. We were advised those parts appeared functional and should not have required replacement. Based on this, we believe the service department should take accountability for the incomplete diagnosis and cover the repair related to the water pump, which should have been identified during the original visit. Our concern has never been about avoiding payment, but about accountability for an incorrect or incomplete diagnosis that resulted in unnecessary expense, lost time, and nearly two weeks without reliable transportation. Unfortunately, communication during our visit became unprofessional. A staff member walked away from the discussion, and assistant management refused our request to escalate the concern to higher leadership or ownership. They also told us that the service director/manager was gone the whole week to Arizona even though we we supposed to have a meeting with him to come to a resolution. When we picked up my vehicle today, the service director/manager was back, so they told us false information so we couldn't discuss with their supervisors or owner. We were also told that if the dealership chose to cover the repair that was the actual issue, they may refuse to work on our vehicle in the future simply because we questioned the situation. We asked only for transparency, an explanation of the failed repair, and a fair resolution. Instead, we were met with defensiveness and dismissal from the service department. At this point, we cannot recommend this dealership due to poor customer service, lack of accountability, and unwillingness to properly address an unresolved repair concern. At this point, yes after the discussion with the service department, they are now doing my water pump fix which should been resolved in the first place but I'm glad they are doing it now but I am not pleased that the lady at the service desk said "well if we do this, then we are parting ways and no longer will work on your vehicle in the future". Simply because I mentioned facts that she told me were "your opinions" on what has happened, the incomplete diagnostic, that I was charged over $1200 for something that wasn't the issue in the first place. The service department needs to be investigated. They also deleted my review so I had to post this again.

    Montana Auto Recyclers - car_dealers - Updated June 2026

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