Francisco at WSS in Reseda gave us amazing customer service! He was super kind, patient, and went…read moreabove and beyond helping us find the right shoes. He even searched other stores, called another location to verify the stock, and helped us pay ahead so we could do a quick pickup without any hassle. It was my first time stopping by this location and I had such a great experience. The store had a huge variety of shoes and the customer service was excellent. Definitely coming back again. Thank you Francisco!

Hello guys , I will like to share this post. That way nobody can get anything from this store …read more This establishment management is the WORSE His name is JUAN and his team are HORRIBLE costumer service . I went to buy a few pair of shoes and another stuff need for my self. I made a mistake grabbing a wrong size of shoe so.. I back the following day to try to change the size BUT THE SAID NO !!! WTF is that. I just need to change the size that's all I want . I have a few people need shoes, I was planning to buy 70 pairs of shoes, in this location but you know what Fuck this place. Horrible service. I'm going to Skechers better to buy the shoes for the people the need it. And by the way I have the right size for my shoes in a different location . So.... fuck You guys !!

shop here very first time . Staffs were fully trained, they provided great customer service and…read morefriendly I bought a pair of work shoes without hesitation. Keep up the good!

My mother and I came in here last Friday because she was seeking new sneakers and so this store…read morehappened to be in our radar. After she found the pair she wanted, she asked me to go form line. I was waiting in line for a good 10 minutes (the only obvious customer waiting, and the other cashier didn't even say anything to the other cashier that came over) as there was only one cashier who was assisting a customer. Then, another random lady popped up out of nowhere and decided to wait at the counter next to the cashier. Suddenly, another associate came and started to check her out instead of telling her that I was there waiting prior. Do Better So yes, if you have the time to kill, come here as they move slow and even ignore the customers who are in line and assist folks who cut line.

These guys are pros , walked in for one thing ended up with 3 shoes , Chris is very knowledgeable…read moreand I will be coming back!

From the owner: Hi guys welcome to Off The Market LA, we are a small business located in Los Angeles, CA. We buy,…read moresell, and trade sneakers, clothing, and accessories. Drop your shoes off to get them cleaned or even restored with our detail service and restoration. Please follow our socials to stay up to date with everything we have going on. We love and appreciate the support!

I've come a few times over many years. It's been awhile. Have always had positive experiences…read more Walked in with a pleasant smile and welcome hi. Top floor is men's and clearance section. First floor - women's. AC works well. Clean and in order .

I've been shopping this DSW for years. I think today is the day that I've decided I will no longer…read morebe shopping at DSW. I went there looking for a running shoe. It says that I have to ask an associate for the right pair which is fine but asking the associate was being told to go downstairs to get the right pair so that means I have to go downstairs stand in line ask for the right shoe just so I can try it on to see if it fits. I don't know about most people, but typically you need to try on a couple pairs of shoes walking up and down those stairs just to get the second pair doesn't make any sense to me. I walked out immediately. The savings are about $10. I think I'll spend the extra $10 for the convenience at the mall or online.

I stopped by this Shoe Palace inside Northridge mall over the weekend to look at infant shoes for…read moremy baby daughter. This store is on the 2nd floor next to the other side entrance of JCPenney. The store is organized nicely inside and the workers will greet you when you walk inside. One of the employees asked if I needed any help but I told him I was just browsing. The kids and infant shoes are toward the back right of the store. The prices will be higher on certain ones. I saw some nice tshirts and pants but ended up not getting anything.

Some good sales here!!! The store has good stuff in stock but I was a bit disappointed that the…read morewhite Mamba Gigi jerseys were all dirty with marks on the back for the three sizes they had. The service also felt rude here.. I asked a guy if they had my size for some shoes on sale and he just said "No we only carry 13s bro", without even looking in the back to check. It felt rude but still wanted to buy some items here so I paid but he was also very dismissive and disinterested as I paid and gave no service. No one also came up to help with shoes too, as I had to come up. I guess I had a similar experience with service as others had mentioned on here too.

Nataly was really helpful I as a bit in a rush I work in a restaurant as well and of course I…read moreforgot my shoes at home she was very attentive and quick... I appreciated her so much for her help and customer service

Came here on a Sunday afternoon to get some shoes for my kiddos selection was amazing by the way…read moreand I felt the need to make this review as, never in my 30 something years of being in this earth I have been so appalled by a fellow customer , he was threatening the employees with corporate reviews because they would not give him cash refund and was belittling them, asking them specially for full names and last names just so this dear customer can go write them up at corporate level. The store manager was calmly explaining to the man why she was not able to give cash refund and instead, kindly offered store credit. This person then goes off to say that he will never ever recommend Skechers to anyone in his life, that it's even cheap and continue to throw the ripped bag at them. Never have I been so appalled by human nature, this day and age people are literally turning into despicable humans. If anyone at corporate receives this so called official complaint from this giant turd, please feel free to contact me so I can really let you know how it went down. The employees were nothing but polite and calm and I on the other hand was unable to keep my cool so I told him off and I would do it over a hundred times. He tried to come for me and ask why random people are getting involved in his conversations. I interjected and told him he's at a factory discounted store not Nordstrom where he can come off so High and mighty . As a proud woman I felt the need to put this a hole in his place. Skechers should commend this group of individuals who have to tolerate people like this amongst all, the disrespect, anyway I told him off, man of European descent felt the need to come off so entitled wearing his Hokas, matching track suit and pony, but yet ridiculing the store that wouldn't give into his demands.

Phenomenal work on both my Harley-Davidson boots and my Christian Louboutin heels…read more The Louboutins were in rough shape--both heels had fallen off, the leather was scuffed down, and the red bottoms were completely worn. He made them look brand new. He repaired the leather on the heels, replaced the heel tips, and even restored the red soles perfectly. As for the Harley-Davidson boots, the sole was coming off, and he glued it back on flawlessly and cleaned them up so they look amazing again. I highly recommend these guys to anyone--especially if you need designer repairs. They seriously do great work:)

Jose fixed the black cap on my heels in 45 minutes and made them look new again. They have fixed my…read morehigh heels in the past and they've always been amazing.

Lovely location. Very spacious and well organized. Staff members were very accommodating. This…read morechain is very serious about discounted items not being eligible for return. Just make sure you're aware of their policy before making a purchase. Not necessarily a bad thing, just something to be aware of. The value is overall very good. Great quality and lots of very swanky brands.

I would like to recognize Saul and Luna for truly exceptional customer service. They went far…read morebeyond expectations--taking the time to personally search for a dress on my behalf and even using a scanning device to locate it. Their initiative, teamwork, and attention to detail made the entire experience seamless and genuinely appreciated. What stood out most was their willingness to go the extra mile without hesitation. In today's retail environment, this level of dedication is rare and makes a lasting impression. Saul and Luna represent the highest standard of service, and I sincerely hope their efforts are recognized. Sincerely, Alexandra April 17,2026

I stopped by this Finish Line inside women Macy on the second floor. While my wife was looking at…read morewomen shoes, I went to look at kids shoes at the Finish Line area. They had some nice selections on display and the prices will vary depending on which one you want. They also had women shoes and men shoes too here.

A specialty shoe store with the kind of knowledge and customer service that's hard to find! I took…read moremy mom for wide shoes (their specialty) and Amira helped us. She knew the products like the back of her hand and was able to successfully find 3 pairs of the perfect shoes for her needs. Beautiful products that make my mom feel like the woman she is inside. Prices are reasonable for higher end shoes and the styles range from classic to trendy. Owner John was welcoming and so much fun to chat with. You bet we'll be back.

The customer service is excellent. These employees know their shoes and actually care. They're…read morenot just out to make a quick sale. The pricing is reasonable as well.