Gault is well known for NOT being the least expensive oil/furnace company. You would expect top…read moreservice for the top prices they charge Unfortunately when you finally need them they fail big time to live up to their pricing and reputation. Three service calls and waiting for the fourth with charge after charge after charge for their guessing what part may be the problem my home still has no heat It's only been two weeks. Maybe it's me being too demanding. But two week and thousands of dollars of their guesses I very PO-ed

AVOID THIS COMPANY - THEY DO NOT STAND BEHING THEIR WORK I'm…read morebeyond frustrated with Gault Energy and Home Solutions located at 11 Ferry Lane W., Westport CT. Less than TWO years ago, they installed a new compressor at our woman's boutique in Greenwich Connecticut. Now, for the SECOND time, it has completely failed. I contacted the manufacturer directly, who confirmed there's a FIVE-YEAR WARRANTY on the unit. Yet Gault refuses to honor the warranty or the contract. Instead of standing behind the equipment they chose and installed, they're washing their hands of it and trying to make me foot the bill again. This is not just bad service -- it's dishonest and unprofessional. They're more than happy to take your money, but when something goes wrong, they disappear. DO NOT USE THIS COMPANY. Shoddy installation, zero accountability, and terrible customer service. You've been warned.

We have been using Hi Ho for service on our older Oil furnace since 2021 and the person answering…read morethe phone is always nice. We recently had water coming out of the furnace, and the service person was very professional and did more than just repair the leak. We are very happy using them on maintenance and repairs.

Sadly, I was a customer for several years with this company and really did not have any issues…read more Fair pricing, nice crew that would come once a year to do maintenance. A week before Christmas, my boiler started leaking a bunch of water. I was hoping I could repair it to get us through the holidays. I contacted the company And asked them to come look because it was leaking quite a bit of water; they requested that I send pictures. I sent a picture and without even seeing it in person, they diagnosed it as unfixable and insisted that it needed a full replacing to the tune of nearly $15,000. I was absolutely horrified; I immediately burst into tears and explained it was a week before Christmas. Not only did they not offer financing but they wanted half of that upfront to even get us on the schedule and the rest on the day of installation. I was absolutely floored at the cold and callous nature of the company after being a customer for years. The secretary on the phone initially was fairly rude, but felt bad for me as I was sobbing and said she would call me in the morning with my options and see if we could get creative with financing; never heard back from them ever again. We ended up taking our business elsewhere, getting a cheaper price, and getting very reasonable financing. I have a lot of sympathy for the office at companies like this because I'm sure they get screamed at all day, but I just could not believe how we were treated; asking for 15 K when you didn't even lay eyes on the item is pretty crazy and asking for half of it upfront the week before Christmas is even crazier. They also could not give me any kind of timeframe on how early they could come out to my house and offered zero assistance with the fact that copious amount of water were leaking and how to manage it. Really sad customer service after so many years as a customer.

Parke O'L. from JNR Plumbing arrived on time, quickly located…read morethe leak and fixed it. He appeared to be very knowledgeable, knowing what he does, very professional, attentive and easy to communicate with: he explained in details what he had to do and answered all the questions in a friendly manner. Overall service was excellent!

JNR called me back quickly and even was able to send someone out the next day to address our…read moreproblem. In addition to the usual email confirmation of the appointment, when the technician was on his way they provided a tracker where I could see (on a map) how far away he was. As far as the work, Brett helped us identify a couple of small gas leaks in the basement of our recently purchased home. He addressed both in an hour or two and even removed an additional empty pipe that wasn't needed along the gas line. Recommended team! Will have them back for our sump pump & water heater needs.

Is not only professional and very gentleman and honest man I never worked with a person like this …read more Amazing job in less time that I was thinking is a doctor he helped me in a very risk and dangerous situation for me and my place he fix everything with one hand and a screw and he check my entire house I speachless for the great job and professionally and experienced .I will totally recommend to everyone .also week ends or any time amazing person ...I never see a job done like he does .. warranty about his time and professional job.

Done business with John several times in the past. While calling him for a service call, he…read moreinterrupted the call and said he would call right back. He never did. Called him back several hours later only to leave a callback message. Several days later, I called him again to inquire as to why he was not returning my calls. Never answered or called back. I had done business on several occasions and always paid him in cash at completion. Don't understand why someone can be so rude and unprofessional to a cash paying customer.

We had an urgent attic ductwork situation related to water damage and mold remediation, and I…read morecannot thank Diane Zinicola at Tri-Tech Mechanical enough for her professionalism and responsiveness. From my very first call, Diane understood the urgency and immediately sent their foreman, Edwin, who was knowledgeable, thorough, and very clear in explaining what needed to be done. Within just a few hours, Diane provided a detailed proposal and arranged for the team to be onsite the very next day to remove the ducts, replace a rusty pan, and coordinate the reinstall once remediation was complete. When the crew arrived (Fernando and Sabino), they worked quickly and professionally, clearly taking pride in their work. Their years of experience showed, and the results exceeded my expectations. Because of this excellent experience, we are also considering Tri-Tech for our ongoing annual AC maintenance. It's clear that Tri-Tech is now far more responsive and client-focused than some of the older reviews might suggest. Since Diane took on scheduling, estimates, and coordination, she has truly elevated the customer experience. She goes above and beyond to make sure clients feel supported -- and the skilled technicians deliver quality work. Highly recommend Diane, Edwin, Fernando, Sabino, and the entire Tri-Tech team!

Scott is the most honest and responsive person in the business. Tri Tech installed our HVAC system…read more3 years ago and stand behind there work. I had an issue with my Nest thermostats (software update) and Scott made it a point to come out with one of his technicians to be sure the system wasn't the problem. Even though Tri Tech did not install the thermostats they stayed after we rebooted the thermostats to be sure all was working well. I highly recommend Ti Tech. Scott is awesome and Kim Johnson always follows up. Good service is hard to find. Tri Tech Mechanical is one of the best.

When I needed a new boiler and hot water heater I contacted Sound Energy…read more They provided professional guidance and service and installed a top of the line heating/hot water system in my house. The quality of the work was second to none (the system looks like something from This Old House....Rich Trethewey would be proud!). No problems since this install over two years ago and they always return my calls quickly when I have a question.

Servco has serviced my kooky boiler for a decade now, and I cannot more highly praise their level…read moreof service. Everytime there is an issue, they promptly respond, their guys know what they're doing, and they're incredibly thoughtful. They definitely go well above and beyond what I would expect and we're grateful for that

I have been so pleased with this oil company. They are fairly priced, incredibly responsive and…read morehonest. Pam is always pleasant and helpful whenever I phone with an issue. Yesterday a service technician, Chris, came to understand why heat was not reaching into the primary bedroom in the corner of the house. He worked diligently to solve the problem. He even offered to get a suit on specialized for going into crawl spaces but I said it was not necessary. He made a vast improvement in the her flow to the room and I am so happy. It is still not as warm as the other bedrooms but it is tolerable now. Thank you Chris!!!

I have a vintage 1950s kitchen and had what I thought was a pinhole leak in a supply line. Kevin O…read more came to evaluate--turned out there was a screw/cap loose and that was only reason for the leak. I asked for some estimates on other updates to my home while he was here. Will be hiring Darien Plumbing for future work based on their honesty, responsiveness and knowledge. Thank you!

I have used Darien Plumbing and Heating for over 35 years. Always excellent service, reputable and…read morehonest. I trust them.