Monte Carlo Inn

My family and I had a fantastic experience at Homes2Suites in Azusa. We had family members come in…read morefrom all over the country for a medical emergency. We were able to get numerous adjoining rooms and to quickly modify reservation dates as folks came and went. The staff was friendly, professional and accommodating with every interaction. The rooms are clean and well stocked The breakfast had tons of various options and was well stocked

Second time here at this hotel. First time no issues 4 stars, this time a myriad of issues. First…read morebig dog barking on 4th floor and running around above my room. Pets should be on first floor. Second moved to another room and now got a stomper. Flooring bad, you can hear person above walking like an elephant. Third, room was not serviced as bathroom stated every other day and Fourth, mattress was soft and my spouse had to sleep on sofa and now we both got back pain for a couple of days. Front desk, text me how I'm doing, appreciate that, Carissa helped me very professional and friendly. Felt bad for her that she need to be dog and sound police which is a waste of her human talent and management actually makes them do such a low level task. Software can assign pet guests to lower level or when check in manually. Bathrooms are dated and mattress needs replacing. Suggested foam mattress. Rooms are clean and you get nice kitchen with a big fridge. Emailed GM about the issues. Great location half way to Ontario airport and Arcadia. Free parking and breakfast good. Did not have chance to use pool and gym. Until they fixed these issues, either you are here on vacation or business, caveat emptor. If you look at the reviews rating. There was more 1 stars than 5 stars. I did not know the hotel has gone down hill in the last 2 yrs. I stayed at the other home2 suite in Montebello without any issues.

Palm Tropics Motel

4.0

(37 reviews)

Relaxing motel with no deposit required at check in! Motel has well taken care of gardens and an…read moreice machine on site! There are a couple of restaurants nearby and the Route 66 highway is nearby! The rooms come equipped with a flat screen TV, microwave, refrigerator, dressing mirror, telephone, wall mounted air conditioner, complimentary bath soap and shampoo! Only drawbacks here are: NO guest laundry! NO swimming pool! NO fitness center!

So I found this location online and looked at the reviews so decided to give us an shot However,…read morethis was super out of my comfort zone when you get there it's a pretty cute place from the outside parking is difficult to find if it's more than one person. So when I walk in the room, I automatically tell the room smells dirty and cold, and it just doesn't feel comfortable. The air is super loud. If you decide to turn it on restroom got clogged up it smell very dirty in there and it was just overall very uncomfortable. I couldn't really sleep at night it felt like the sheets were not clean properly. Either again this is just my personal opinion I definitely wouldn't recommend this place or visit it again and it's a lot of updating

Garden Inn & Suites

3.3

(43 reviews)

Great place to stay when going to the races in Pomona. I liked it because they don't gouge you on…read morerace weekend like the other nearby places. I spent a couple of hours looking and they were really the only decent place that didn't jack up their normal rates. The other important item - the beds. The beds were FANTASTIC. My back gets sore with nearly all hotel beds - even the ones in high end hotels. Both my travel partner and I were amazed at how comfortable the beds were. They must be made of an advanced material and be new. Otherwise, it's an older road motel. They clearly take great effort to keep it as clean as possible, as I check anywhere I stay for crud in the tile corners, etc. I will be staying there next November without a doubt. Extra bonus - they are right across the street from The Top - a 'world famous' Pastrami and other item sandwich restaurant. Cannot be missed.

I had my athletic team stay at this location when competing against Azusa Pacific. My team had…read moreseveral bed bugs that were spotted on the beds. I am posting the after pictures and will also post the bed bugs in a separate post for proof.

Best Western Plus Route 66 Glendora Inn

2.8

(73 reviews)

So conveniently located and comfortable for family visiting from out of town…read more They were very happy with their accommodations, breakfast, and location. I was happy with the price.

The staff here are amazing! Cordial, patient, caring and go above and beyond for you! Donut and…read moreMason were the best of all! They had to deal with my inconsistencies, as I was visiting family as my mommy passed. They were so kind and receptive to my many qualms. I will be back again in a few weeks for my mommy's memorial service and look forward to seeing Donut and Mason again! Super clean place and very nice rooms! If I can give 10 STARS I would! Thank you all, Marti Rm#113

Hampton Inn Los Angeles/West Covina

3.5

(102 reviews)

Spent 2 nights here with my pooch, front desk after 4pm was so sweet and attentive. The room was…read moretight but well appointed. My only gripe was the noise from the freeway the first night, the second night slept like a baby. The morning bkfst was nice but always too crowded, too many people in a small space, the lobby coffee was always so good. Walking the dog around the property I was seriously impressed by the landscaping around the hotel, very nice!

Serious Safety and Service Issues - Not What I Expect From Hilton…read more My husband and I stayed here using his Diamond account, and the experience was troubling enough that I feel obligated to warn other travelers, especially families. 1. Noise & A Sleepless Night We specifically requested a "quiet room" in our reservation note because we had an 8‑hour drive ahead during a winter storm. Despite this, we were placed on the 1st floor next to a heavy exit door that slammed loudly starting at 4:00 AM. At 5:35 AM, I went to the lobby to ask for earplugs or a room change. The night auditor appeared to be dozing and was initially unresponsive. When I finally got his attention and told him about the noise and my reservation note, he was dismissive, stating we should have requested a change earlier, such as when we first woke up at 4:00 AM. He offered no earplugs or assistance and said nothing could be done until a manager arrived at 9:00 AM. 2. Troubling Discrepancies & Billing Errors At 8:30 AM, we spoke with another staff member about the morning's events. Shockingly, she told us our reservation note did NOT include a quiet-room request. Instead, she claimed the internal notes we put in were "lower floor and away from elevator"--requests we absolutely never made. While the latter part of the note about payment methods was still visible to her, seeing our "Quiet room" request vanish and be replaced by different notes was incredibly unsettling. When I questioned this discrepancy and expressed my disappointment in the night auditor's behavior, she labeled me as "aggressive" for simply trying to understand what happened. Furthermore, when we checked out at 10:00 AM, I asked for a receipt with a zero balance for my stay with the payment cards listed because I was worried that the payments wouldn't be handled as promised. She insisted that she could only print out the folio as is--one that showed that we still owed the hotel for the night. She claimed she saw the payment arrangement put in by the check-in staff and that the balance would be "handled accordingly." Despite this, they mishandled the charges, and it took us another hour on the phone later to get the payment settled. 3. Customer Service Breakdown Between the lack of sleep, the unresponsive night staff, the unexplained changes to our reservation notes, and the hostile tone we received, we felt completely dismissed. My husband spent hours with Hilton Corporate trying to get answers. Ultimately, corporate forced us to choose between a standard room refund or points for the night, with zero acknowledgment of the staff conduct or the compromised reservation notes. Bottom Line I have always trusted the Hilton brand, but this stay left our family feeling uncomfortable, unsafe, and unheard. I strongly urge management to review their overnight staff procedures and system integrity so no other guests experience this.

Best Western San Dimas Hotel & Suites

3.2

(94 reviews)

After making a reservation at another local hotel, which was a disaster. I went down the street to…read morethe best Western. I asked if they had any availability, explain my situation and they were able to accommodate me. I was so relieved my room was wonderful. They give you complementary breakfast, which was so good.. You don't have to go to a restaurant. Great variety everything was really fresh.. and the hours for breakfast were decent in case you wake up a little later. Parking was great. Staff was wonderful from the gentleman assisted me when I checked in, the chef, housekeeping. Next time I head down that way, I'm definitely going to stay there again. Thanks best Western.! I was such a happy camper. Peace of mind.

Front desk staff were nice, as well as the morning breakfast staff, they were great. The whole…read morehotel needs some tlc, an update.

Vanllee Hotel & Suites

2.8

(308 reviews)

Oooof... I usually don't give things lower than three but their customer service saved them…read more AMBIANCE: Parking: Choices from the front or the sides, plenty of options. Feels: You're not too far away from the busy parts of West Covina and not too far from Cal Poly. It feels pretty isolated, when it's with tourist, you can feel safe. HOTEL EXPERIENCE: - Elevator wasn't workout - Layout is spacious! But setup is just a little off desk to tv - Some lights worked - Cleanable stains weren't clean - Wifi didn't have a pw and it didn't really work for me FOOD: - Their steakhouse is closed... - Breakfast is free but very limited CUSTOMER SERVICE: The servers were attentive and friendly. I requested to change rooms and they accommodated. TL; DR OVERALL: 1.5 Stars. As the review rating states, "Could've Been Better". There's some bare minimum but it didn't meet it. This did look like a place that was popping but that's not the case. Hoping progress happens as they continue to be "under renovations" TIPS: * Despite the low quality, yes do not forget to tip the workers.

Overnight visit on Friday August 4th Review #54 of 2023…read more I am unsure where to even start off here. This is in a secluded location off of Holt and Interstate 10 in Covina. Nice and quiet. Place looks amazing in pictures. A friend of mine stayed here years ago and I found it to be upscale. We as a family needed a last minute place to stay and this was one of the better options. Sticker shock upfront as we had to leave a $200 deposit for damages and smoking in a non smoking room. I comprehend that some upscale places will place a hold like this, but what we ended up experiencing this wasn't justified. My wife told me the door was missing between the room and living room. I didn't see it initially until we returned that evening for sleep. (When we returned that night, we saw two "working girls" one in the courtyard and one opening and closing her room curtains multiple times as we walked by.) we get to the room and I see the missing door along with a thin see through curtain. We ended up using a bed sheet to cover the front window to afford us some privacy. Get this... there was a huge caterpillar on our carpet when we walked in that evening. This place is in need of better pest control. One of the perks of staying here is breakfast being included with our stay for two. When we arrived at the spot for breakfast, it was cable locked and what I could see inside was unsanitary conditions for food. We may have dodged a bullet with that one, but false advertisement on the breakfast hours as it was done roughly thirty minutes prior to what the posted hours were. There are a lot more things to note and pictures that I could not post due to the limits. Last but not least, went to take a shower that morning and the handle fell off. While it looks nice in pictures, you don't receive the experience you are portrayed into getting. As a family we might stay here again in the future as a last resort vs a budget friendly spot. If you're expecting bang for buck it might leave you content or disappointed based on your perspective

Holiday Inn West Covina

3.4

(121 reviews)

Do not stay here. This place is a scam disguised as comfort. First, they still advertise as a…read moreHoliday Inn, but they are no longer affiliated--which they conveniently fail to mention until after check-in. That alone feels dishonest. The room? Unclean. There was a cricket crawling in the bathroom, and overall cleanliness was questionable. Breakfast was $15 per person--a complete joke. The bacon tasted like tomato paste, the potatoes (not mashed) were dry and flavorless, there were barely any eggs left, bagels were stale, and the fruit all tasted like pineapple, which is dangerous for people with allergies like me. They advertise a pool and spa, but there is no spa--just a basic pool. Another bait-and-switch. Communication was nearly impossible. The staff struggled to understand or speak English, making every interaction frustrating. This place is misleading, overpriced, and poorly run. Feels like a bait trap for travelers expecting a real Holiday Inn experience. Avoid at all costs.

Nice enough staff and very convenient location. Restaurant hours seemed to be hit and miss, plus…read morethe hotel is in need of serious updates, the elevators were tiny and hard to fit 2 people plus luggage, the hallways a little musty and needed freshening. Our shower didn't really drain well, but the beds were comfy. We didn't receive the room we booked, but overall it was ok. I loved the convenience to El Torito and other nearby restaurants.

Americas Best Value Inn

2.0

(45 reviews)

I had a very disappointing experience with the front desk. When I called for assistance, the staff…read moremember who answered, Ray, was extremely disrespectful and unprofessional. His excuse was that he was busy. He spoke to me rudely and hung up on me not once, but twice, before my issue was even addressed. This kind of behavior is unacceptable, especially from customer service at a hotel where guests expect courtesy and help. I hope management addresses this situation so future guests are treated with the respect they deserve. If I could, I would put no stars.

I am rewriting my review because my last one got taken down…read more This place is truly disgusting, from filthy floors to rude employees. Not americas "best value" AT ALL Do not come here with your children. This place is absolutely disgusting, so nasty. My daughter and I woke up itchy from sleeping in the bed. The floors left my daughter's feet BLACK. I am repulsed! She had an accident on the floor, I cleaned it and it left the wipe BLACK. So nasty I should've left as soon as I saw it but I stayed unfortunately. This hotel is not worth the $200 CASH DEPOSIT. Which is wild! I was not informed about the free morning breakfast, but I'm glad I didn't grab anything for my daughter from here because reading the reviews. It probably would've gotten her sick. The staff is so rude, I said good morning to the maid and she gave me an ugly look and didn't say anything back to me. My experience is definitely not as bad as a lot of these other 1 star reviews but it was enough for me to never come back and make sure everyone I know, never comes here. Y'all need to hire some better house keeping and put a lot more effort in keeping your rooms clean, I am really surprised no one has gone home with some sort of contact dermatitis or bed bugs. I've seen other people say they saw BLOOD!? In their room???? That's a health hazard, you are lucky people haven't reported your facility, if you cared more about being a 5 star motel that is clean and not worried about fast cash, yall would make a lot more money. ZERO STARS. Nasty disgusting dirty place. Please spend more money going somewhere else, cause this is not worth the price. Don't put your children and your own health at risk coming here

Russo's Rentals

4.8

(250 reviews)

Super Friendly staff from the very beginning and were very professional. Prices were definitely…read moregreat and were on time to make sure everything was set up on time. Will definitely use their services again

We decided to do a last minute inflatable slide and not only did they have what we wanted…read moreavailable, they were much more affordable than the other places I spoke with and they could accommodate our yard's challenging topography (stairs, uneven ground). Nothing but positives to say: prompt (communication, delivery and pickup), professional, friendly, affordable, good inventory, great customer service (answered any questions, arrived when they said they would). The slide was a hit with the kids and it was in good condition. I'll definitely rent from them again and would recommend them.

Jump To The Stars

(141 reviews)

This company is fantastic! We have used them every year for our kids' birthday parties at home, and…read morethey have always been responsive, professional, and reliable. They consistently arrive on time or even early for drop-off, which makes party planning so much easier. They also offer a great variety of options to choose from. We love supporting a customer-focused small business that values its customers and consistently provides excellent service. Highly recommend!

Jump to the Stars brought 3 inflatables, tables and chairs for my son's party - everything was…read moreEXCELLENT! The tables and chairs were cleaned and in great condition. The inflatables were a big hit with all the kids! And the service was excellent - they were prompt, friendly and professional. Would definitely use Jump to the Stars again in the future!!

Party Powers

(112 reviews)

Rosie was great! She assisted me so much and helped when I had changes. They set up and broke down…read moreand it was one less thing I had to worry about for my daughters wedding Thank you party powers

Couldn't be any happier with Party Powers. We rented farm style tables, chairs and a few heaters…read morefor our small backyard wedding and they were beautiful! The crew was friendly & on time which is so important. I actually needed my rentals dropped off earlier than what was planned and they worked with me no problem. Pick up was easy, I didn't even need to be at the venue for pick up. Communications was easy and the prices were right! I will be keeping party powers in my back pocket for my future rental needs. Thanks party powers! You guys nailed it!

Hop Skip N' A Bounce

(109 reviews)

A hit with the kiddos!…read more We got a jumper from Hop Skip N' A Bounce for my daughter's first birthday. I wanted one that had a ball pit so that the littles had a place to safely play while the big kids wore themselves out. They had just the thing! If there is a jumper you have in mind, they probably have it. Looking forward to working with them again.

Owner was very helpful. Delivery guys were quick and friendly. Pain and hassle free experience.read more

Haileys Jumpers and Party Rentals

4.8

(55 reviews)

We rented the double slide jumper for our party, and it was a hit! I texted Natalie to rent just…read moreabout a week before our event, and I was grateful they had it available! She was responsive and communicating and gave clear instructions prior to the vent. She texted me with a time frame (7:30-11am) of when they'd arrive, a narrower time frame (8:30-9:30am) the day before, and then came on time the morning of. Excellent! Drop-off and setup was smooth, and they made the process easy. They told us they'd pick it up the morning after. They were super friendly and reliable. I love that they provide transparent pricing on their website -- makes it easy to decide right away if they're within your budget! Their pricing is reasonable -- even with the delivery fee (especially nowadays with the gas prices hiked up). Thank you, Natalie, for the ease of this rental experience!

They were great. On time and very communicative. Will have them back for our next birthday. Thanks…read moreguys!

Ohana Mac Rentals

5.0

(10 reviews)

We had the best experience renting a water slide for 4th of July. Communication was great. The…read moreslide was awesome and the kids were so happy

We had a great experience renting a waterslide for the weekend. Highly recommend Ohana Mac and…read morewe'll definitely use them again in the future!

Jumps for Joy

(15 reviews)

This was my first time renting a jumper and we had a great experience. The jumper was in great…read morecondition and clean. It was a hit with the little ones in the party. Delivery and pick up were smooth and quick. Highly recommend them.

My son and his friends absolutely loved this jumper. Set up was quick and they took time to clean…read morethe inside of it. It's much taller than I expected, but that made it even more exciting for the kiddos. $120 for the day. Drop off was a tad late, but it all worked out.

Why does Yelp recommend reviews?

Hundreds of millions of reviews are posted on Yelp, and our automated recommendation software works in the background to showcase the reviews that it …

16 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

David G.

11 years ago

stayed here for about 3 weeks, and I have to admit I was actually very pleased with my stay here. I checked in on a Friday, the dark haired lady showed me a room, and introduced the property to me. I was here for work and honestly just needed a place to put my head at night and this place was right in my budget. my room was in the back on the third floor. after I checked in I checked the room. to my surprise the room was in great condition. smelt clean looked clean. didn't see any bugs any where or bed bugs of any kind. rent is due once a week, pretty simple you go in pay the front desk and they get you a receipt. housekeepers cleaned once a week and after that you were not bothered. the property is quiet, the staff seems to def. be on top of things. anyone hanging out or loitering is asked to take it inside or leave the property. I am def. a fan of this place and will continue to check in to this place when I am in town for work. read more

Renate B.

148

7 years ago

I'm giving this place 5 stars because for what it is, the cheapest motel in this part of town, I really do think it's as good as one should expect. Granted, not everything works perfectly or is in mint condition - a couple of the light switches didn't work and the a/c unit wasn't all that cold, but on the plus side - I didn't see any bugs in the two weeks I stayed there, all the people who work there were friendly and professional. As far as the other guests, yes you do occasionally smell some weed, and hear a little bit of noise, but of all the other guests I encountered when coming and going, they were all friendly and courteous with me too. Good job Monte Carlo! read more

David D.

6 years ago

With all the craziness going on this place use to be a safe place for people and families that were struggling. Recently for some strange reason one employee Eddie who is in maintenance thinks he azad the owner of the place. If you are not out of your room by 11 am on your check out date he will get in your face and start yelling at you and call the cops on you. With the world in the state that it's in you would think there would be some compassion not at this place not as long as he is working there. I feel like hff e gas over stepped his boundaries. After all he is just a maintenance worker. read more

Debra D.

13 years ago

This is week 2 and the customer service at the front desk feels like I'm at the Marriot back in the day, lol... The days of money. I was not able to get an apt and this is working great for us. I was checked in by a young man , very professional and went out of his way to makes us feel welcome. I met a lady this morning that I know to be the Manager now, what a pleasant smile and said welcome here i understand you just recently moved in. Wow this is a motel we are talking about. It's refreshing to know that people are still nice. I was forced here but have decide to stay. read more

Tiffany S.

10 years ago

could not be happier came back after a year same manager, but rooms are now remodeled. I loooooove my room! I was on the third floor, my room was spacious, clean, bug free! rates are th cheapest around. Ms. Halverson the manager makes sure your stay is perfect! she greets you with a smile on her face and if happy to help with whatever you need. ( she even taught me how to use mapquest so I can avoid traffic to and from work) this place is amazing. I will def be coming back everytime I need a place to stay read more

Latasha D.

171

10 years ago

I lost my condo four months ago and ended up at the Monte Carlo Inn. It is affordable, clean, and the staff are very accomodating. I especially can rest my head at night knowing their security guard, Jonathan is doing an outstanding job making sure the peace and safety is maintained at the facility. Joey and Steve are a big help also. The rest of the staff puts their best efforts forward in housekeeping and maintenance as well. Rest your head with the confidence you are getting your money's worth. read more

Denise W.

13 years ago

I moved in March and checked out yesterday. I stayed at Monte Carlo 3 years ago my god what a difference. It was a great stay and all new faces in the office all smiles. I was forced to find a place right away left the ex behind... This time around It was great. I just closed my escrow but I'm grateful that it was a pleasant stay with my children . We will miss the pool.... read more

Christopher C.

11 years ago

found this place off craigslist, it had great pictures but I was worried it wouldn't look like the pictures. when I arrived to my surprise it actually was identical to the pictures posted online. clean rooms, nice pool, laundry room and free wifi. nice little unexpected surprise, glad I found this place. read more

Josh H.

11 years ago

Found this place on Craigslist. clean, bug free, great staff. Stayed for three weeks $230.00 plus $23.00 tax and a deposit of $35.00. first week came out to $288.00 after that was $253.00. for the rates and the environment you cant beat it. I am definitely a fan. I will be back on my next business trip. read more

Jason C.

6 years ago

Any one currently staying here or lived here in past 3years please send me an email at brittneyjospeh@gmail.com It is illegal to do the 28 day shuffle in state of ca and its time to get a class action lawsuit going make these people treat people like human beings and fix the bug infestations read more

Alexis R.

1 year ago

Women manger won't let a mother and her kids stay but lets people who smoke weed all day with the doors open , adult men talk to children , tweakers living there, and people block walk ways with plants . Weird place she cares more about the men but no children unbelievable read more

Misty L.

12 years ago

Third week in at this weekly motel. I'm in a remodeled room, nice place grounds are well kept. My weekly rate totally affordable. Front desk staff helpful, no attitudes. Refreshing! I would recommended this place. Works great for my budget until my apartment is ready. read more

Frankie R.

10 years ago

I liked this place to he chines lady and maintenance ppl are very nice. But the manager the white lady with the black hair is a Bitch. She's very Rude. Look for the Chinese ppl when checking in. read more

Christopher M.

3 years ago

Ewwwwww. Make the staff stay the room I stayed in ! I wouldn't let a pet pig live in there ! They might catch something !

Joshua D.

1 year ago

Outstanding customer service and fantstic and safe Ghost Security Officers. presentable and felt safe.

Pretty Lorraine P.

5 years ago

The housekeeper Anna is a back stabbing bitch and will get you put out even fired if you work here.

Monte Carlo Inn - hotels - Updated August 2026

People who viewed Monte Carlo Inn also viewed

Palm Tropics Motel

4.0

(37 reviews)

Raj Hotels Llc Dba Sierra Inn

3.3

(18 reviews)