I had a really frustrating experience at this location, but I want to take a moment to recognize…read moreKelly for completely turning things around. When I first arrived, I was ignored by multiple staff members including a manager while others who came in after me were helped first. It was honestly disappointing and made me feel uncomfortable, especially noticing the difference in how customers were being treated. Thankfully, Kelly stepped up and showed what real customer service should look like. She was attentive, respectful, and made sure I was taken care of right away. If it weren't for Kelly, this review would have been very different. Management should take note, she's the standard of how customers should be treated.

Stopped in at a Pilot gas station while on the road and overall it was a solid experience. The…read moreplace was clean, especially the restrooms, which is always a big deal when traveling. The store was well stocked with plenty of snacks and drinks, and everything was easy to find without wandering around too long. The staff were friendly and got me checked out quickly, which I appreciated since I was trying to get back on the road. Gas prices were about what you'd expect, nothing amazing but not outrageous either.

A very convenient stop by Hillsboro, TN Love's Travel Stops…read morewas founded in 1964 by Tom and Judy Love in Watonga, Oklahoma. They started with a single leased gas station and grew into a major chain of travel centers, opening their first interstate location in 1981. Today, Love's operates more than 600 locations across 42 states They are concentrated mainly in the Central and Southern US (especially Texas, Oklahoma, the Midwest, and Southeast). I have stopped at several of these stations in my travels. They are consistent in being fairly clean and well stocked with pleasant staff. This location followed the same attributes. It was right off the interstate. So it was easy-on/easy-off There were gas pumps under shade and a store with parking in front. For travellers with dogs, they have a fenced-in area for dogs next to the pumps. They share the building with Hardees in case you want to get a fast food meal and they have extra parking to the side. The pumps and store were clean although it was busy. The bathrooms were reasonably clean and the staff was pleasant. Overall, a good place to stop for a bathroom break or to get a snack or gas.

This Love's Travel Stop just off of 24 in Hillsboro is becoming a go-to stop on my trips from…read moreNashville to Atlanta. Open 24 and combined with a Hardee's, anytime I head out of town in the morning hours, you can usually find me here to top off the tank and fill my belly. It is a travel stop, so heavy foot traffic and usually fairly busy. As with most other travel stops, they have a variety of goods outside of snacks and drinks to include clothing, personal items, a few electronics, souvenirs, etc... The store is in good condition only showing the basic wear and tear you have at a travel stop. Cleanliness is usually pretty solid, however the bathrooms and parking lot needed attention on my recent stops. Overall, Love's are great spots and I appreciate this location for those trips!

Pretty clean inside, although the women's restroom could use some more attention. Friendly staff,…read morethe pumps worked well and we got our receipt as expected. They have a decent grassy area to walk your dog. Nice and efficient stop.

Clean well stocked. Smiling friendly faces. It was pretty early so we just got coffee and hit the…read moreroad again . Thanks for an easy in easy out. Bathrooms well maintained. Large parking lot for trucks with good trash pick up. Didn't see any overflowing ones.

Bathroom break followed by a quick nap in the Sprinter van despite the heat. This is a standard…read moreLove's with coffee, snacks, drinks and lots of roller meat options. Coolers full of juices and sodas, a cooler with grab-and-go snacks. I did not need any fuel today but the store shares the building with a McDonald's that has a drive through. Most folks seemed to understand that when they were lined up for the drive-through menu to not block traffic but others not so much. Restrooms were clean as was the parking area. [Review 20062 overall - 417 in Tennessee - 1037 of 2023.]

We stopped at this Love's during our road trip since my husband always likes stopping at Love's…read morelocations. We were mainly here for a restroom break. One thing I found a little confusing was that the sign pointing to the restrooms was actually past the women's restroom, so I walked right by it before realizing I had already passed it. Once I found it, I was happy to see there was no line, and this location had quite a few more restroom stalls than the last Love's we stopped at. It was also much cleaner, which I definitely appreciated. I also signed up for the rewards program after seeing that you can save money on gas with cents off per gallon discounts. Unfortunately, the discount wasn't working at the pump, which was frustrating because saving on gas was the whole reason I signed up. My husband was getting impatient, so we decided not to mess with it and just paid full price. Hopefully, it'll work at our next stop.

1 STAR -- MAYBE CHECK THE TRUCK BEFORE DIAGNOSING IT ‍…read more Love's Truck Care in Mt. Juliet, TN... you guys seriously need to send somebody back to brake school. I came in for a simple TRAILER BRAKE ADJUSTMENT. Before even properly looking at my trailer, I was told I needed NEW SLACK ADJUSTERS. Apparently they have X-ray vision now and can diagnose bad parts from across the shop. Then they told me they wouldn't adjust the trailer brakes. Alright... no problem. I called a third-party mobile mechanic. He showed up, actually looked at the brakes, made the adjustment, and was DONE IN UNDER 2 MINUTES. Two minutes. No new slack adjusters. No parts cannon. No big repair bill. Just someone who knew how to adjust the brake. If you're going to tell an owner-operator that parts need replacing, maybe actually inspect the equipment first. Truck drivers already lose enough time and money on the road. We shouldn't have to worry about being told we need parts before anyone even checks the truck. Love's Mt. Juliet: before trying to sell truckers new parts, maybe invest in some training and teach the shop how trailer brakes and slack adjusters actually work. Save yourself the headache. Based on my experience, if you need a simple trailer brake adjustment, call a mobile mechanic. He might have you back on the road before Love's finishes telling you what parts they think you need. ONE STAR. The mobile mechanic earned the other four.

Stopped in for another great freebie. It was a Red Bull spring energy drink. Grapefruit blossom…read moreflavor.

I saw several terrible reviews about this Loves stop so I wanted to say that we had a good…read moreexperience. The store was clean the bathrooms were clean, it was very busy at seven in the morning in the parking lot. I did not see any trash and the employees were very kind and helpful. I do think that the coffee is a little overpriced for gas station coffee but they do have a decent rewards program in the app

My husband is a truck driver. He was in this store and he brought his own coffee cup in to get…read morecoffee. He paid for his coffee at a register on the opposite side of the store. When he was on his way out, a fuel desk clerk screamed at him about paying for his coffee. He stopped and told her he paid for his coffee at the other register. He was the only person that she decided to scream at about a cup of coffee. There should be some kind of system to inform the workers that people have followed the proper procedures. This type of thing is causing problems in today's society, including innocent people getting killed. I would hate for him or anyone to get the police called on them for stealing when in fact the item was paid for.

We stopped here on the way back to Florida from Atlanta via Chattanooga. The day of our visit,…read moreeverything seems to live up to Love's "promise" of being clean and tidy. This one has the added convenience of a Subway and a McD right next door. The disappointment, which cost them a star? They don't care enough about customers to offer warm water in the winter. I tried all four faucets, with none offering that amenity. That's kind of low-class cost-cutting. Is it only temporary? Well if it is, they should have "loved" enough to pay a sign of apology. In any case, what are the odds of that?

Night manager is a asshole... has 5 RV parking spots out front but won't let u…read moreYou park in them for any amount of time...myself and many other RV transporters spend a lot of money here and he doesn't care... we try to take a 10 hour break there and he pounds on our windows at midnight and kicks us out.. we buy 70 gallons of fuel from you on a daily basis along with food etc and we can't take a 10 hour break on your property ... eat shit and die... you lost our business

SO I fell into a pattern on my NYC to California trip. I stopped at a fair number of Love's Truck…read moreStops. Why? They usually had easy on and off to the freeway, they almost always had good gas prices for the area, the bathrooms were clean to spotless, the area between the pumps was nice as I had a moving van, and the long handles made cleaning the windshield easy. This particular love's fit all of those to a tee. The staff was friendly and the bathrooms were spotless. This particular one had a Subway and McDonald's attached or in proximity

my daughter was throwing up and bleeding in the bathroom stall and an employee stood outside the…read morestall and tapped her foot and said, "really? "still?" I realize she was in there for a while, but she was sick and could not help it!

Sitting just off of I-65, this Love's Travel Stop is ready to get you in and out, which is normally…read morehow my visits go when I absolutely must swing by. In this area of town, the gas station choices are less than stellar and this spot plays right into that unfortunately. For those who know Love's, you normally expect a large sprawling parking lot filled with copious gas pumps, a bright and expansive interior with many bathrooms, etc...along with all the goods of a truck stop gas station. Sadly, this Love's is a small version of that major Love's stop you are familiar with. There are not enough pumps and the lot is way too small for the amount of traffic that comes in and out. It is really nice to be able to swing right off the interstate for some gas, but you have to be careful as the amount of trucks and standard traffic doing the same can be overwhelming at times...and there isn't a lot of room for mistakes. I will agree with the other reviews about the interior being well kept and well clean. I did appreciate that, and the service from the counter was not bad. Overall, swing by as needed but never seek this spot out.

don't know how to talk to customers. We were talking nicely to a front lady. For our truck at a…read morepump 21, get a diesel, and she was raising her voice with us. Then, she yelled for her manager and the manager said, oh, you guys need a quiet down. We were speaking quietly. She was the one yelling. Excuse me, she needs to learn how to talk to customers, right? Her name is kimberly something went wrong at a pump but u should talk like that to ppl the manger handle it right

There was GOJO soap in the bathroom, and I've never seen that before, but it's entirely appropriate…read morefor a truckstop. The store had lots of travel related merchandise, which I find interesting to see. Everyone was friendly and the prices were reasonable.

Excellent rest(room) stop, fueling & snacks. Outstanding staff who greats you upon entering and…read morewonderful customers service, goes the extra mile..