Bob is reliable, fair, and honest. He's also very responsive and both the buyer and seller could rely on him for total transparency.

Honest inspection with good advice moving forward. Jeremy was knowledgeable, professional, and very easy to talk to.

I started seeing signs of termites so I yelped two termite companies. The first guy was solid, and he suggested we get our house tented. Then I called O2 Termite. They answered and said, "Rick, we did work for you back in 2013." Jeremy came out and was honest in his assessment. He said my termite issue was minimal and that my bigger concern should be the wood rot that wasn't always visible with my novice eye. Jeremy also mentioned my wood pile against my back wall (and how that could be a breeding ground for wood-boring beetles). He suggested moving the wood, placing a large tarp on the ground then putting the wood back on the tarp and covering the wood with the overlapping tarp. What Jeremy did best was being reassuring that my house is in good shape. If you're like me and getting quotes, I would definitely recommend O2 being one of the companies you get a quote from. read more

Laid-back but professional. I actually haven't used them yet as she told me I should probably wait till I get my trim replaced so they also will be fumigated. I will definitely use them when the time comes. read more

I highly recommend O2 termite! We've used O2 termite services a few times. Once on a 10 unit property and again on a single family home. Both times Bob was great! It's never fun to have to tent a property, but O2 Termite makes it easy. Recently, we thought we'd have to tent another property, but after viewing some videos and images, Bob said that they were Wet wood termites and that tenting won't help, that we simply have to block the water intrusion and replace the wet wood. Thereby saving us a lot of money!!! I'll certainly reach out to Bob at O2 if I ever come across those pesky bugs again!! read more

Prompt, albeit casual, communications that got straight to the point. No games or salesmanship, only offered what was needed based on inspections. Bob worked around my schedule based on my availability and our desired move-in date. Got the job done, as evidenced by all the dead spiders everywhere (and presumably dead termites too). read more

I've used O2 for two properties over the last 12 years. Bob and Jeremy conduct thorough and helpful inspections and offer competitively priced treatments for drywood and subterranean termites. read more

Bob and his crew did termite tenting at our house and did a fantastic job. Bob was very easy to communicate with over email. We were on a tight timeline and everything was done during a holiday week very quickly! Would recommend O2 to all! read more

This was our first time fumigating a home so we weren't sure what to expect. Luckily, we had crossed paths with Bob, the owner, on a handful of properties in the Santa Cruz area. Bob is reliable, thorough and personable. We had the good ole dry-wood termites. Bob sent us a handful of documents that made the process very clear on what our responsibility was, as well as what to expect for the fumigation days. He kept us apprised of the tenting time and coordinated the PG&E gas shutoff directly. The homeowner has to schedule the PG&E gas unlock following the fumigation. You can count on Bob for termite help from start to finish. Oh, you'll also be supporting a Veteran-owned business. read more

If you're not an expert on termites (how many of us really are?) having someone come out and give you an inspection can be intimidating. You never really know if someone is going to try to take advantage of you. We had a different company come out. They told us we needed to tent our house and that there was significant damage. They quoted us $2800 to do the job. Then we had Bob come out. He took the time to inspect our house and explain what he was seeing. Which he explained was not active termites. We did not need to tent our house. So instead of just making a buck off of us, he put our minds at ease. If you need a termite inspection, call Bob at 02. He is an honest man and will tell you the truth. read more

they have been contacted by my property management to fumigate our buildings. They do not respect peoples personal and private information. They sent out a mass group email to everyone here because in actual quotes from the email with Robert after I said I never concerned to a mass email "A mass email was easier than emailing 50 people separately". He lacks professionalism and is incapable of using technology and apparently has never heared of the BCC feature or email. So here is to feeling violated. And this violator of privacy will have cart-blanch access to MY home and MY belongings. No value here, spend your money where your privacy would be respected. read more

Veteran owned and very knowledgeable and professional I highly recommend them With O2 Termite being in Santa Cruz they are in a great location for Monterey Bay read more

Bob, Jeremy, and team were awesome to work with. We had a very tight timeline to get bugs out and our stuff into a new house and they delivered. They beat another the quote from our inspection by Casner for both tenting and subterranean termites, and communicated with updates throughout. read more

Bob is reliable, reasonably priced and knowledgeable. Highly recommended. He came out at relatively short notice for some clients and typed up a thorough report. read more

Back in August, we scheduled with O2Termite a full tenting of the home we purchased before moving in. We received thorough information from Bob about what to expect and his crew got the house tented on schedule. This was two days before the CZU fire evacuation orders came. While this was a stressful time for so many people, including Bob, he demonstrated so much care and compassion. He called me several times to check in, reassure me that he would send his crew in once the area was re-opened. When the area was re-opened, Bob personally went to the house, knowing that he would be the first person to see it since the free came through the area. He called me while at the house to tell me our house was fine; and I could hear the sincere relief in his voice. This touched me so much that he cared so much. I know that I got absolute stellar service from O2Termite, and I am so pleased with the quality of work and professional integrity demonstrated. I will definitely look to Bob and O2Termite again for future pest control needs. Thank you Bob! read more

I've known and have worked with Bob through the years. He's been very dependable and an expert in his field. I used him to inspect my home and now his company has inspected and will fumigate my son's home in Boulder Creek. Mark Meserth Home Inspector Owner P&M Home Inspections read more

I have an old cabin in the Santa Cruz forest. Acquired last year and was so worried about termites. I believe in supporting our local mom and pop shops. I read great reviews about 02 Termite and made an appt. I met with Jeremy today. It was like a Nat Geo show! He knows destructive bugs and I learned a lot. Honest, sincere and a real professional. read more

We wanted a termite inspection before renting out our house. When I called, Bob told me up front that he charges something. I appreciated that and had read about his honesty and great communication skills. So true! He arrived punctually and did a thorough check around and outside of the house, climbing up into the attic, and going down into the crawl space. He told me about old termite activity that had been tagged and even water damage to our siding, noting the stages. That was invaluable information, since one area of damage we have could lead to much graver issues if it isn't remedied. I highly recommend Bob and will be sure to call 02 back the next time we want the house inspected. read more

Bob was incredibly helpful, communicative, and knowledgable throughout the fumigation process. We messed up and didn't leave keys to all of the structures, and he asked his crew to help us out by waiting for those keys to be delivered. His team also helped navigate some difficulties on PG&E's end. I definitely appreciated having a direct line of communication with Bob, who knew what the status was throughout the process. Thank you O2 Termite and team! read more

Excellent service! Bob was very professional with deep knowledge of specifics of this region. O2 provided a thorough inspection and comprehensive report along with follow-on recommendations. Exactly what we needed, and all provided in timely and friendly manner. Thank you again! read more

When this place is recommended by various contractors, a real estate agent and then lives up to their reputation! Fantastic. The owner is responsive, courteous and helpful. The tenting was done over a weekend because of our moving schedule. He worked with our schedule and with PG&E's schedule to make it happen and it was as painless as possible. Thank you, Mr. Owens. read more

After almost 20 years without bagging the old house we assumed it would have some termite issues. Jeremy crawled all around it checking all the dark corners underneath the house and told us there was no need yet. What unexpected and happy news! Another company had simply come out, measured and sent a bid. When the time comes we will certainly return to 02 Termite for their integrity, professionalism and honesty. read more

Bob at O2 Termite is simply the best. We contacted him regarding tenting of our home in a far away location and even though he couldn't take on a job in that location himself, he provided us with incredibly valuable information about who does that kind of work where we live and how to possibly get on their calendar quite quickly. He was kind, knowledgeable and helpful even though he knew he wouldn't make a profit from it. That's the kind of person I'd like to do business with. A +. read more

Super professional service! Jeremy came out, identified the treatment plan and made it happen. The level of knowledge and expertise was very apparent making me certain we selected the right professionals. The last company did not do a thorough job, not posting tickets or plugging the holes, and the little bugs came back. We feel a whole lot better now that O2 was on the job. Highly recommended. read more

I can't say they do a bad job because I called them twice to get a termite inspection and never received a call back. If you need to have an inspection done don't waste your time with these guys. read more

I called them inquiring about termites problems and answered all my concerns over the phone! Extremely knowledgable and helpful. They were also not trying to take my money but was genuinely trying to help. Recommend to anybody in Santa Cruz read more

This company may or may not do a decent job with inspections however if you hire them don't expect them to perform any of the work that they provide a quote for. In fact don't expect them to even return a phone call, text or email. I've tried to schedule work For 3 months and absolute silence. read more

I felt like it was a very clear and honest inspection which matched my expectations of the infestation. Everything with PGE was explained/arranged, and what steps we needed to clear out. Hoping I don't need them again for a long time, but I'd use them if needed. read more

I have done several pest inspections and whole house fumigation over the years. O2 Termite is probably my favorite pest inspection company. The scheduling for the inspection was easy, Bob was very responsive and we picked a quick time that fit my schedule. The inspection itself was good and thorough. The write-up was clear. My house needed a fumigation and the scheduling for the fumigation was great. The fumigation team did a fantastic job, took great care of the house, gutters and plants. They set up the tent and took it down so quickly. I really appreciated how they took such care to make sure that the house had a good seal. Finally, I didn't know it ahead of time but the owner, Bob is retired Air Force, I was really glad to be able to support a local business that is run by one of our Veterans. Thanks for your service and a great job. read more

The BEST pest man I have ever used (and I'm an old Landlady so there have been many). Straightforward, knowledgable and HONEST. Most big companies will tell you, "Sure you've got 'em" but Bob Owens crawled under the home I have for sale and declared the whole place clean except for a small area of white wood mold that he would treated $150. Fair!! I paid $200 for the inspection but would much rather do that then take a "free" one complete with faux bugs and a $2k estimate. He came with glowing recommendations and did not disappoint!! read more

Bob is extremely knowledgeable and backs up his work. He went above and beyond to ensure all questions were addressed, provided research materials, etc. It was a great to have his expertise! Thanks Bob and team. Highly recommend! read more

Very pleased with both the service and the communication. We wanted to get the inspection done prior to listing our home in Aptos, and because of their reputation the inspection results were accepted by the purchasing agent. He was honest and fair and we received the full report very quickly. I would highly recommend 02 Termite. read more

O2 termite treated our house for termites when we bought it and then inspected it again recently when we had a concern. Prompt and efficient service. Always good to support a veteran too! read more

Super happy with the inspection Bob performed. He is AMAZINGLY thorough and leaves no stone left un-turned. If the property has termites, wood boring beetles, wood rot, fungus or any other related issues covered by his expertise Bob will find it. read more

This company is a pleasure to deal with! Bob was professional, on time and came in at the estimated price. They got the place rented with out a hitch. I would recommend them to anyone looking to get termite work done. read more

I have been extremely impressed with O2 termite. Bob has been very available and quick with communication. He has identified an area of termite infestation and treated locally until we have an opportunity to fumigate. I appreciate his attention to detail and responding to my email requests for additional information. Our real estate agent highly recommended him. He seems very honest and fair and I would highly recommend him for any termite home inspection needs. read more

Prior to moving to our house, we've got inspection report about it needing dry termite treatment. We were concerned if it has any subterranean. Bob at O2 said we should not do that treatment due to environmental concern if it's not needed. Then, he graciously sent Jeremy from his crew who went into the crawlspace to confirm that it's not needed. So we had the house tented by O2 without the sub-treatment. Bob had also arranged for pg&e turn-off and turn-on appointment. We are extremely pleased with the whole experience. Thank you O2 for you best professional service! read more

Called these guys because I had what appeared to be termites coming out from behind a fridge, marching across the kitchen floor - and I was interested in an inspection and potential fumigation. They were kind enough to come by for free and confirm my suspicions and when they did It took about 2 seconds for them to tell me they were ants, not termites. Although my experience with O2 was brief, the honesty and courtesy they displayed was nice, pretty much exactly what we want from a local contractor. read more

Outstanding customer service, very clear communication from Bob and his team before, during, and after the termite tenting, and pricing is reasonable. This is the first time I've used a termite tenting service and I was a nervous about what to expect and do to get our new house prepared for tenting but Bob and his team were very helpful and clear explaining what to expect and the timeline of the process and what to do after the tent came off the house. I am very happy with the result and the service I got and would definitely recommend them to anyone and would definitely use Bob and his team again. read more

Being in Real Estate you need a Pest Control Company that you can count on. Bob has been there time and time again for my colleague Marti Meyer and I. We refer our clients to Bob anytime we get the chance. He is someone you can depend on. read more