I want to say what beautiful flowers we received from this florist . Thank you so much, The Johnson Family read more

We purchased our floral arrangements for both of my late sisters - most recent passing in December was for her Celebration of Life, and also in Remembrance of my Beloved 'closest' sister who died 30 years ago on Mother's Day weekend. I have never used them before. It was an online purchase, so I had a little trouble clearly seeing what we were ordering. My Daughter-In-Law selected the arrangements. We purchased a spray, several small arrangements for the tables, and an absolutely beautiful arrangement for their Memory Table ... a lovely shallow vase which resembled a pond, with a lovely angel statuette overlooking the beautiful flowers. Every arrangement was Absolutely Beautiful, perfect and received compliments from everyone! They added so much beauty to the event! I was So Very Pleased! And, you know when family that you haven't seen in a long time is coming, it's especially important that everything is as close to perfect as possible! These were Absolutely Perfectly Beautiful! I just cannot compliment the amazing artists at this florist enough, for the Fantastic job that they did! I overwhelmingly recommend them and will 100+% use them for any future occasions! Also, I was very happy with the price of the arrangements. I could almost say ... It's difficult to place a value on the beauty, excellence and enjoyment everyone received who came to this event. Thank you All! You did an Amazing job and really beautified this sad occasion!! read more

I ordered flowers last minute to be delivered for a special occasion and the bouquet they put together was beautiful! The flowers were so fresh and looked amazing even after transport. Thank you for the wonderful bouquet and for being able to accommodate so quickly. read more

Montgomery Village Florist - Florists Near Me - Gaithersburg, Maryland

Flowers delivered on time but the roses were wilting and were definitely not fresh I called to make a comment on the flowers and they promptly replaced them This was great, however they didn't put as many roses in the new arrangement and they were only slightly better. I would not recommend them read more

I placed an order with 1800flowers who relies on local florist like Montgomery Village Florist to create and deliver bouquet orders. I placed an order of two different sets of flowers for Mother's Day. Attached are the photos of what I received Vs what I ordered. There is a clear difference in size, color and quality. Upon arrival, there were wilted and broken stems as well as scratched and dying petals. Also the flowers in the vase do not match what the order description. Not sure if there was some kind of mix up between the orders but you can see the pink vase is missing roses and peruvian lillies but has carnations when it shouldn't. Further more my flowers don't seem fresh. This is very disappointing. I raised my issues with 1800flowers and they said they would fix it by ordering a replacement for me. But shortly after someone from this florist called me asking why I had a problem with my order and that they would come tomorrow to take it back, which is fine as long as it's replaced with what I ordered. But why not just give out quality work the first time so you don't waste everyone else's time? I hope they make it right this time. Will update review tomorrow afternoon with better news hopefully. read more

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I shouldn't have been so surprised when I came on YELP (as promised to the snappy woman who answered their phone) to see they have such a crappy rating already. Here's the situation, I sent sympathy flowers to a friend who lost her pet of 16 years. I know, some of you are going to say "it's a dog, get over it" and some will understand. I ordered from 1800Flowers (which at least offered me $20 off my next order, like I'm going to do THAT again) but this broad acted like it was the mistake of her driver. REALLY?? So the driver isn't employed by you, so that makes everything ok? I'm attaching a screen shot of the response I got from my friend. Thankfully she has a good sense of humor, but she's also in the hospitality industry like myself so her point was "This wasn't a time for an error. You used them because you felt a sense of urgency to get these flowers to me quickly, and accurately." Bottom line, they screwed up and refuse to take responsibility. That's a company full of BS. Spend your money with someone who actually cares to get it right, OR MAKE IT RIGHT!! read more

Montgomery Village Florist - The card that was sent - Florists Near Me - Gaithersburg, Maryland

The only thing I can say about this florist is that they delivered on the correct day. I was to receive a 70th birthday celebratory bouquet from my sister in Pennsylvania. I could tell right away that the flowers looked droopy. I told my sister and she contacted her Pennsylvania florist who ordered from this florist in Maryland. They contacted Montgomery Village florist, but never heard back. Fortunately, they contacted a better florist to set me a beautiful bouquet. By day three, the flowers from Montgomery Village florist were drooping and totally unpresentable. I would never use this florist again! read more

Montgomery Village Florist - Florists Near Me - Gaithersburg, Maryland

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so... The only thing I can say about this florist is they delivered the flowers on the correct day. Immediately, I realized the flowers looked somewhat wilted and would probably age within 24 hours. These were flowers that my sister sent me in celebration of my 70th birthday. I advised her how the flowers looked and whoever she ordered the flowers from in Pennsylvania contacted Montgomery Village florist, but never heard back from them. By day two, the flowers were completely wilted. Fortunately, another florist was contacted and I received a beautiful bouquet to celebrate my birthday. read more

Montgomery Village Florist - Florists Near Me - Gaithersburg, Maryland

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In my 89 years this is the most common beautiful bouquet I have ever received. Chock full of. A Variety of white and purple flowers it was truly breathtaking. I will never go elsewhere in the dc area again!!!! read more

This florist recently delivered a bereavement arrangement to my house and the flowers were not placed attractively with some stems way too long for the selected vase. I'm sure the arrangement wasn't cheap so there is no excuse for delivering such a lopsided display of expensive flowers. I didn't even get a packet of the bloom extender so the flowers are aging quickly. I was disappointed. read more

I ordered flowers from them. They promised me the flowers would be there on time for my wife's birthday. I told the lady if she could not do it I would like to cancel the order. She assured me the order would be there and did not show on time when I called her back and told her the flowers did not make it. She said that she would cancel the order and not charge me, nevertheless, she did not cancel the order. She did charge me. She completely made disaster of the day. I would not order from them again mistake on my behalf. They were good business. read more

We received this spectacular Peace Lily in March. It was even fuller and came with a beautiful oversized bow. Wish I'd thought to take a picture when it arrived, but was distracted by arrangements for my mom's burial service. read more

Montgomery Village Florist - Peace lily plant delivered by Montgomery Village Florist March 30 for remembrance service. Still looking good! - Florists Near Me - Gaithersburg, Maryland

No words needed... Do the pink tulips (that were delivered) look anything like the white tulips (which I had ordered)? Yes, this picture was taken a couple days after delivery, yet it does not come close to what I ordered! read more

Montgomery Village Florist - Montgomery Village Florist - Florists Near Me - Gaithersburg, Maryland

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We were blown away by the beautiful casket spray from Montgomery Village Florist! Simply stunning! Thank you being flexible and delivering it a day early, as well! read more

Montgomery Village Florist - Thank you for the beautiful funeral spray, this was much more stunning in person! We appreciate your flexibility for moving it up a day! - Florists Near Me - Gaithersburg, Maryland

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When I send flowers it is important that they be as special as the person receiving them. I have found it very difficult to find a good florist that serves the Upper MoCo area. Well today, I found one!!! Thank you Flo and Montgomery Village Florist for your kind and personalized attention. It is rare and I have now found my MoCo florist!!! read more

I ordered a pink azalea for Mother's Day and a box of chocolates for $96. They delivered a small houseplant (with orange flowers) and no chocolates. I called their customer service and was told I would get a refund. I will update or remove this review once I receive my refund. That said, it's not about money. My mother is 92 and has heart failure. Very possible this will be her last Mother's Day and I was looking forward to giving her an azalea plant which is her favorite and could be planted in her yard. If they didn't have them (or at least something similar), they shouldn't be listed on their website. read more

Ordered flowers through 1800Flowers and paid extra to have the flowers delivered in the morning. Flowers arrived at 4:05 PM. The Sweet Citrus Bouquet-Large was dull and not the vibrant colors shown on the website. read more

I received flowers on Saturday an arrangement including five roses alstroemeria and delphinium. . . I will never recommend or order flowers from Montgomery florist again and now I see why their ratings are so poor. The photos are Tuesday morning. I called Sunday and Monday to report the problem and it's Been too long without any kind of response read more

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I found Montgomery village floors by accidentally as I was driving around the area. I needed to order 10 flower arrangement. From ordering to receiving our flowers I was accommodated superfluously in choosing the freshest and most gorgeous flower arrangement for an excellent deal! The store owner has superior background knowledge in the floral area as well as, excellent customer relations! I will be returning to Montgomery village Florist and gift baskets for all of my floral needs! read more

Montgomery Village Florist - Florists Near Me - Gaithersburg, Maryland

I have been trying to call this place during the open hours and only get the answering service. I received flowers a day late and half dead. Answering service continues to say that they will send a message to the florist to get back to me, but no one ever calls. After doing some research, this company apparently operates under multiple names and has been ripping people off with not delivering flowers for some time now. read more

Montgomery Village Florist - Florists Near Me - Gaithersburg, Maryland

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Our family sent us a beautiful arrangement from Montgomery Village Florist. It was one of the most beautiful arrangements we have ever seen! Every flower was perfection! Flowers arrived on time on Wednesday for us to enjoy them for Thanksgiving and beyond. We will definitely use this florist when we need flowers for our friends, family, and ourselves. Thank you so much for your beautiful, expert work. Freida P. read more

I have now received several arrangements from this florist. The flowers are fresh and vibrant. They are beautifully arranged. read more

Montgomery Village Florist - Florists Near Me - Gaithersburg, Maryland

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I received flowers from my Coworkers for a loss in my family. In picking up the vase, the plastic slipped and the vase shattered. It was so upsetting as the vase was so pretty. I called the shop and without hesitation they offered to replace the vase within a couple hours. Their customer service was exceptional and the flowers are truly beautiful. read more

Montgomery Village Florist - Florists Near Me - Gaithersburg, Maryland

Just received a beautiful bouquet and teddy bear delivery from Montgomery Village Florist. The Flowers are gorgeous and smell wonderful!! Even the stuffed bear was adorable and super soft. Pleasantly surprised! Highly recommend this florist! read more

I wish I took pictures - this summer I was fortunate enough to receive several arrangements of flowers from Montgomery Village florist and they were stunning . When I sent pictures back to the people who sent them they were thrilled what they had purchased and in each case the sender was out of the area and or out of state . I have had many poor florist experiences over the years sending them to family in CT I wish I could find a florist like this when I need to send flowers family back In CT . read more

I've been to a few florists and they were all inconsistent on delivery or quality (i.e Valentines, Mothers Day, etc) but I haven't had any issues here. This is my go-to florist until further notice. read more

Was sent a beautiful arrangement while recovering from surgery. Hand delivered to my front porch. Came in a lovely woven basket and really made my day! read more

Montgomery Village Florist - Florists Near Me - Gaithersburg, Maryland

My husband ordered me flowers as a suprise. A woman called my phone asking me to stay at work because she was running late.. OK flowers arrived in poor condition and appeared to have been dried out for a few days. I thanked my husband and sent a photo. He responded that he didnt order these flowers, he ordered roses.. and that is not even close to what I received. My husband called to correct the issue, I am at work and a woman fines ro my desk and says "I'm here to take your flowers, your husband canceled the order and no longer wants the flowers " and attempts to take the flowers odd my desk. I was embarrassed and shocked that they would conduct business like that. Mistakes happen, if an error was made, everything should be done to correct the issue, no snatch flowers off my desk. To make matters worse, when I called and spoke to the manager, he told me it was their right to take the flowers away. There was zero accountability, customer service, empathy, or care for an unsatisfied customer. We will not order from this company again, and I would encourage others to look elsewhere. Between being asked to stay later at work, qualuty of product, and trying to take flowers off my desk.. you're better off going elsewhere. read more

I called Montgomery Village Florist to order two Mother's day floral arrangements for my both daughters, to be delivered on Mother's Day. Earlier in the morning I called and spoke to one of their staff about placing the order, but I was told that they were out of Mother 's day Balloons, which I wanted to include with my arrangements. I specifically asked the lady I was speaking too, what is the cut off time for placing the orders, since I really wanted the balloons. I was told the cut off time would be the following day. I told her I would call her back later because I wanted to shop around for other flower shops where the balloons were available. I did find a few other flower shops but because one my daughters always order flowers from Montgomery Village florist, I decided to call them back later that day about 12.30. This time I spoke to a female who sounded much older than the previous worker I spoke to earlier that morning. I proceeded to tell her that I was calling back to place two floral arrangement orders for Mother's day and before I could continue, she shouted to her coworker asking her if they were still taking orders. She did not even ask me to hold on or let me finish talking . She cut me off while speaking, I could hear the conversion going on and I heard her coworker yelling back to her saying (" yes, we are still taking orders"). She then told me that "the flowers will be arranged based on whatever flowers we have left in stock", then she said,"better yet, you can come to the shop and pick what ever arrangements we have in the cooler". I replied to her and said that I was unable to come in because of an injured knee, for which I have taken time out from work, and unable to drive or walk, and again before I could complete my sentence, the phone hung up. I was astonished saying to myself, did the call fail, or wondering whether she had actually hung up on me. I dialed back the number and repeated who I was, and that I had gotten disconnected, and to my amazement she yelled at me and said" listen we dont have any time, I am on my break and I just happened to answer you". I COULD NOT BELIEVE WHAT I HAD JUST HEARD. I was in awe. As I continued to ask her why did she hang up the phone on me that was not very nice, she hung up that phone again. By that time I was very distraught wondering how can someone who works with the public, treat a customer in that way. I dialed the number again and it rang many times until someone answered and the voice sounded like the lady I spoke to earlier in the morning. I told her who I was and I asked to speak to the manager. As she was about to respond, the same (one who kept hanging up on me) took the phone from her and told me that the manager is not there and that they dont know what time he is coming to the shop. It ended up with she yelling and me telling her that she was very disrespectful and I hung up the phone. Later we found out that she lied about the manager being a woman instead of a man and she was in the building. For this I rate MONTGOMERY VILLAGE FLORIST with a "0" for having a worker who was soo rude, disrespectful and dishonest to a valued customer. MONTGOMERY VILLAGE STATED IN THEIR "ABOUT US" STATEMENT, and I quote: "MONTGOMERY VILLAGE FLORIST IS COMMITTED TO PROVIDE GREAT COSTOMER SERVICE. OUR CUSTOMERS ARE IMPORTANT TO US, AND OUR FRIENDLY STAFF IS DEDICATED TO MAKING YOUR EXPERIENCE A PLEASANT ONE. WE WILL ALWAYS GO THE EXTRA MILE. YOU CAN ALWAYS EXPECT GREAT CUSTOMER SERVICE ....... AND MUCH MORE". For me CUSTOMER SERVICE WAS ZERO. ATTITUDES NASTY!! My daughter and myself will NEVER be a customer of MONTGOMERY VILLAGE FLORIST any more. My daughter is an all "season customer" and utilize this flower shop for many, different occasions, and "just because needs", and have referred many of her friends to this flower shop so, they have lost a valued customer. read more

This company TALKS about using the freshest of flowers and extols its commitment to customer service on its website. They delivered neither. My sister-in-law and brother sent me what was supposed to be a PASTEL Easter centerpiece. Montgomery Village Florist delivered it on Thursday, April 14. The white daisies in the arrangement were already looking stressed, but I thought they would recover with water and "rest." They looked even worse on Friday (despite another drink) and, by Saturday (when I took several pics to prove my claim) they were obviously dying or dead (curled up/heads drooped). Sunday morning (just 3 days after receipt), I had to throw away 14 of the 15 daisies that had been in the centerpiece. They were all dead. (I again took pics, both before I removed them and then of them spread on the table.) With all except 1 of the white flowers gone (These were daisies, for goodness sake - ALWAYS long-lasing when fresh!), it also became very apparent that MV Florist had used PURPLE statice as the primary/"anchor" flower. Yes there were lavender roses and lavender daisies/mums and 2 stems of green poms(?), but the pink mimi-carnations included were so tightly budded they had barely opened, so the centerpiece no longer looked springtime/pastel as it was supposed to. I called MV Florist on Monday, 4/18, voiced (nicely) my problem and disappointment in full to Darren, who then told me I would have to talk to the manager, who would call me back as soon as possible. When I asked for some indication of when that would be (that afternoon, next day...), she couldn't tell me. We confirmed my contact information and I hung up. Today, 9 days later, I have still not heard from them. I assume ASAP means never in their guide to customer service. I hope never to deal with them again. You should be forewarned, too. This is not a florist you would want to do business with. read more

For Valentine's Day my boyfriend wanted to surprise me with flowers, which is awesome. Unfortunately he ordered them through 1-800-FLOWERS which sent the order to this shop. While I was at the gym yesterday I came back to two missed calls. When I called back the number, it was a driver who was like, "Oh, I couldn't find your building." So then I had to ask who the person was and why they were calling. "Oh, I had a delivery for you of flowers. But now someone else will have to deliver." So, I waited around all afternoon. No flowers. I let my boyfriend know of the situation (and thanked him for the flowers) who called the florist, and they guaranteed him that they would be here before 5 PM. (He paid extra for a guarantee that they would be delivered on Valentine's Day.) So the next day (today) I called the shop and very politely explained the situation, and wondered if they were going to be delivered today. The woman who answered the phone offered ZERO apologies that my flowers weren't delivered, offered zero help as to what should be done, and basically just said that we would have to contact 1-800-FLOWERS for a refund. (Which makes sense of course.) I understand that we purchased from 1-800-FLOWERS however, this local florist guaranteed us that the flowers would be delivered. Not only did they not deliver the flowers but they were also extremely rude and unapologetic that their driver didn't deliver through on their promise. I also understand Valentine's Day is the busiest day of the year for florists, but when a customer calls with a legitimate problem, and no apologies are given and no way to fix the situation is presented? No thanks. I would NEVER shop here or 1-800-FLOWERS ever again. Period. read more

My mom paid a fortune from Florida to have a gorgeous arrangement sent to me for Mother's Day and this florist delivered the most pathetic cheap arrangement I have ever seen. Of course I did not tell my mom she was scammed. What a racquet they've got going! read more

Horrible! Horrible! Delivered the completely different type of flowers to the funeral home. When the family called they refused to correct the mistake! The representative was so rude and unprofessional! read more

I am not sure this floral shop has 2 stars, but they went above and beyond!...I ordered terrarium from out of state for a friends graduation, and unfortunately she ruined it by drowning it with water. I called the florist and she was very understanding, and asked my friend to take it back so that they can redo the terrarium for her!. I really appreciated the excellent customer service and politeness read more

I ordered flowers for my mother's birthday 2 weeks in advance. They were delivered on the wrong day. I ordered the deluxe bouquet and she was given the standard bouquet. When I called the company, I was told that they only guarantee that flowers will be as similar as possible. So basically, the deluxe bouquet costs $10 more and they fill it with filler flowers. There were 3 roses when there should be 6 , and only one stem of Lilly's. It was full of green mum and carnations. I'm very disappointed and will not go back to this company. They would not refund the difference between the standard and deluxe bouquet. read more

Very bad cusmer service never answer the phones and answer when they have no professional ethics, owners who are koreans are somen rude not recomend at all flowers are poor quality. Call for complaints about the quality of the flowers and what they did was send to figurehead d they never sent me the replacement. read more

This florist knows not only how to please the buyer and the receiver but also great customer service and how to make a wonderful arrangement!! From now on this is where I will be getting my flowers!!!!!! read more

Just received THE MOST BEAUTIFUL flowers ever. They were sent by our children for our 50th wedding anniversary. They were exceedingly fresh, so colorful and happy looking that I was moved to tears. My profound thanks and appreciation for your magnificent work. I wish I could attach a picture. read more

Flower arrangement was beautiful but covered in ants. Called florist, didn't seem to care that much.

Order confirmed but no delivery! I placed an order for a Monday delivery. I placed the order on a Friday. I got a confirmation number through the Montgomery Village florist website. On Monday the flowers were never delivered and I did not get a phone call from the florist as to why they were not delivered. I called Monday evening at 5:30 PM multiple times and there was no answer. I was called at 9:30 AM on Tuesday in response to the message I left on Monday. I was informed by a woman named Mirmar that the manager on Monday was Laura. Miss Mirmar was very polite and apologetic and blamed everything on Laura. No refund or discount was offered. Customers are not important to this florist. Montgomery Village Florist at 12162 Darnestown Rd, Gaithersburg, MD 20878-2206. Call them at (301) 963-1600. read more