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    Monument Home Services

    4.5 (20 reviews)
    Closed 7:00 am - 5:00 pm

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    Services - Monument Home Services

    Floor installation

    Tile installation or replacement

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    After tub and tile removal, this large shower area was created.
    Terri C.

    After getting multiple quotes and home visits from various contractors for our master bathroom remodel, we contacted Monument Home Services. Some of the remodel project included the removal of a large tub that was surrounded by outdated tile, create a large shower area, and update vanity and dressing area. Caroline immediately responded to my inquiry and we set up a time to meet within a few days. She listened to our thoughts on what we wanted and gave her professional expertise to help us make decisions on everything from creating a completely new layout, to tile and fixtures. She was always available throughout the entire project to answer our questions and she kept up updated on the progress timeline. Wade and Tyler did an amazing job on the remodel, - their work is high quality and professional. Wade started each day by discussing what was going to happen that day -- so absolutely no surprises or miscommunications. Attention to even the smallest detail in all aspects of their work was above and beyond our expectation. Great company to work with, and great people to deal with everyday. We couldn't be more pleased with the results and highly recommend Monument Home Services.

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    1 year ago

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    3 years ago

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    7 years ago

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    Caroline W.

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    5 years ago

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    9 years ago

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    9 years ago

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    Caroline W.

    Thank you Ron, we enjoyed working with you too!

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    13 years ago

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    10 years ago

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    Caroline W.

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    5 years ago

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    14 years ago

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    13 years ago

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    7 years ago

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    12 years ago

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    10 years ago

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    9 years ago

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    Ask the Community - Monument Home Services

    Review Highlights - Monument Home Services

    Caroline Weqver and the team at Monument Home Services accomplished my home remodel while I was out of state.

    Mentioned in 10 reviews

    Read more highlights

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    John's Formica Shop

    (29 reviews)

    $$

    I have used them for two big projects this year. I was referred to them by a friend. They do…read moreamazing work. Professional, on time, reasonably priced. All the installers and estimators I worked with were polite, on time and respectful of my time and property. Don't let the name fool you. They do so much more than Formica. I had pull out drawers put in my lower kitchen cabinets and pantry. I can now access my tools, canned goods, etc. without breaking my back or losing things in the abyss. The quality is amazing. Quality materials and craftsmanship. The installation experience was great, very efficient. Next I had them do a tub to shower conversion and it was also a great experience. The installers went above and beyond. Wendy is amazing and worked with me on both projects. She interacted with the other contractors to seamlessly coordinate the project. Very soon a redo of my other shower.

    I was so impressed by the exceptional, personalized customer service I received from start to…read morefinish. I was on a tight timeline and Kathy and Wendy were amazing. Fortunately for me, someone had to delay their installation and they were able to fit my job in earlier. Mario and Jose installed my Corian shower wall and covered the bench. It looks amazing! I would highly recommend John's Formica Shop to anyone looking for exceptional service, quality product and quality workmanship. I would give them 100 stars if I could as my experience was that great!! Thank you so much Kathy, Wendy, Mario and Jose!! I will definitely be a return customer and I am so glad I discovered them.

    Humanity Home & Cabinetry - Santa Rosa home remodel

    Humanity Home & Cabinetry

    (22 reviews)

    We recently remodeled our kitchen and used Humanity Home & Cabinetry for the kitchen design and…read morecabinetry. In late 2019, the company expanded into a huge new showroom in Santa Rosa. When we started working with them in the spring of 2019, they were in a tiny office with very limited abilities to showcase products. As a result, I had to do a lot of searching on the Internet to vet the cabinetry they were pitching. Not sure whether you can get into the new showroom at the present time due to COVID, but if so, you can easily see the lines they offer right at the showroom. Our designer Jessica Ivie was our primary contact point throughout our kitchen design and remodel. She has an excellent sense of color and is skilled at paint matching and finding colors that complement your existing decor. If you are looking for someone to tell you what to do, she is the designer for you. Jessica is extremely organized and skilled at follow-up, and both are characteristics that are absolutely indispensable in any remodel project. In fact, she provided more oversight for our project than our contractor did. I was a little worried that since Jessica was not a cook that our kitchen design might be lacking, but in fact we have been very happy with the new layout she created for our kitchen. During the COVID shelter-in-place, we've had plenty of time to vet the new layout. We are enjoying the ease of access to previously inaccessible items, the beautiful backsplash, better lighting with under cabinet as well as overhead lights, warm colors, and clean design. The kitchen has gotten a workout and has delivered beyond our expectations. The only really negative aspect of working with HH&C occurred late in the project. Jessica helped us select a gorgeous glass backsplash that was from a brand new backsplash vendor. Much later in the project Jessica also suggested we get matching glass switch plates. Unfortunately, because she had never used a glass switch plate in a previous project, she did not realize that the flat backs of glass switch plates require a different approach to cutting out the openings for the plates in the backsplash or a different installation of the electrical boxes. As a result the glass plates could not be installed flush with the backsplash, which the electrician said would make them likely to break. The resolutions would have been costly that late in the project. Instead we opted to use different switch plates and asked for a refund. We did receive a refund for the plates, but Jessica's boss Kelly Silverstein made it clear she was not happy about giving us a refund. She suggested we wanted a refund because we didn't like the plates instead of acknowledging that HH&C had recommended a product that would not work given what the contractor's expectations for switch plates had been up to that point. We were shocked at her reaction about the refund since the refund amounted to less than 1% of our total purchases from HH&C for cabinets, backsplash, sink, etc. I have no doubt that our contractor invested considerably more in time and labor to rectify the whole switch plate issue than HH&C did in providing us with a small refund. By contrast, our contractor did not charge us any additional fees. It was a shame that we walked away from HH&C with such a bad taste in our mouth right at the end of the project. I would highly recommend Jessica as a designer, but because of our perception of Kelly's lack of customer service, I lowered the number of stars for HH&C from 5 to 4.

    Kelly and Jessica are great! We couldn't be happier with our kitchen design and can't wait to bring…read moreit to life! Great communication, set realistic expectations, listen to feedback, and really help along the way. Definitely recommend!

    Monument Home Services - kitchenandbath - Updated June 2026

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