I highly recommend this moving company. From Kurt (the owner) to the guys on the truck, the service…read moreand professionalism was top notch. I used their service yesterday (03/29/20), they gave me a 12-3pm window, the guys called me prior to coming out, gave me a heads up which I needed because I was not at the pick up location. They got to my apartment at 12:10. Marcus, Vann, and Kurtis show up, and my first thought was, "wait did I ask for a 3 man crew or 2?" because the 3 man crew was extra per hour. They told me, no you're down for a 2 man crew but you're getting all 3 of us today! Wow, how great is that, no extra charge! So, right away I informed the guys that I added an extra stop (to a storage unit), than originally planned. No issue. I let them know which items were for storage and which items were going to the new house. After we got that handled, THEN they started the clock when the first box got touched. So, you don't have to worry about this company trying to take advantage of that hourly rate. They start when the first box is touched and stop the clock when last box is dropped off. These guys did an amazing job and were very careful with the boxes that i had marked fragile, they communicated well with each other and that lead to getting the job done quicker (than I expected). At the storage unit, they put it together like a puzzle getting all my boxes and china cabinets, and etc in place. Once at the new house, they were on top of it, they got everything moved in and set up really quickly. Once the job was done, Marcus gave me the breakdown of the bill, no surprise fees, it was exactly what Kurt told me it would be. Thanks again to Big Heart Moving!

What impressed me the most was in the initial phone call how Big Heart suggested they might not be…read morethe right choice for my move. They thought the job might be too large. That spoke volumes. He was willing to walk away rather than not deliver excellence. They delivered excellence. The were communicative, they were on time and the were very efficient. The best part was the price. The price was far below what I had anticipated. They came highly recommended from friends and I highly recommend them in return!!

If I could give zero or even negative starts to this Company, I absolutely would. I booked the…read moreservice with a very simple request. I had rented a UPACK trailer to move my things and they were told to come out here to load up all the boxes that I already packed myself and some furniture. José, who is the business owner and Chase, who is one of the workers and a third worker who I don't remember the name of, but i do remember had a spine tattoo showed up to my house to complete the job. First of all I moved just as much if not more things out of my house then they did so I did not have the opportunity to stand over the man (spine tattoo) who was packing the trailer and watch what was going on, but they assured me they were professional, they do this on the daily basis and they know exactly how to pack the trailer. So I said ok. I provided five ratchet straps two of which I had to send my friend out to go buy as soon as they got there just so I could assure we had enough. I also provided my own shrink wrap as they showed up with a less than half used role and quoted me $25 per each shrink wrap roll. Further more because this load was not going on their truck they did not utilize any of their own blankets so I gave them literally every single towel out of my house and every single throw blanket out of my house to cushion my furniture and my breakable things. I had boxes that I explained to them had my great grandparents crystal collection and were very fragile / very breakable and almost every single piece of that was broken due to the negligence on the companies part of stacking boxes under heavy furniture. They also didn't even care to ratchet strap the heaviest things in : my king size bed, my washer and dryer that were at the very back of the load (by bulkhead doors) so I had to open the bulkhead doors on the trailer climb in there myself and strap them in - there were still two unused ratchet straps hooked to the wall. But everything was loaded, and I couldn't exactly see how it was loaded until the trailer got shipped to my new house, and I took the bulkhead doors off again and started unpacking things. To my disappointment I found almost every single box either dented or damaged due to the way they stacked it in the truck. My cat tower that's less than a month old was completely broken. My great grandparents Crystal collection and porcelain collection was almost all broken. I have a brand new king size bed that I've had for less than eight months that has huge scrapes on it. I have a TV stand that has a whole chunk out of it. I have a TV that's literally broken. The list goes on. Of course I was furious and left a very urgent and unkind voicemail to the buisness number I had for them and chase, one of the workers called back and tried to immediately blame it on whoever unloaded it, when I explained it was me and my family and we FOUND them that way, he tried to blame it on the company that shipped the trailer, once he realized I was not gonna be BSd or let it go he offered me 500 bucks, I said I haven't even finished unpacking and counting up what's damaged so let me do that first and I'll call back. 2 days later I tried to call back and got nothing. A day later after another voicemail was left jose the owner called back and said that they pretty much weren't responsible and that I signed the form and tipped them at the end so I couldn't have been that unhappy with the service, I explained how I didn't know then of course that the MAJORITY of my things were damaged so of course I tipped. I also provided MULTIPLE water bottles and sweat rags and even let them hose themselves off in my yard. Moving forward I was contacted again- this time by Jose's wife and was told she had looked over the agreement and wasn't sure what she could do for me but if I had proof/pictures/any documentation she would be open to reviewing it. I emailed her all the photos that are attached below and got radio silence back. I waited a few days and attempted to get in touch again via phone call and nobody would pick up, I texted them and communicated that an email was sent with proof of all the damages - still radio silence. I waited a few more days today. I texted and said if I didn't get contacted I would be leaving a very ugly review. REVIEW SO LONG CHECK PHOTOS FOR FULL STORY!!!

I had researched many moving companies before I came across 27/7…read moreThe service I requested was very professional. Communication was excellent, any call or text was answered in well under 30min. They were conscientious of my furniture, time and money. They are a great value and excellent customer service!Thank you 24/7 I will always recommend you!

Best crew I have ever had! And I have moved a lot being a military daughter!! They told them…read moreeverything I needed to be done and they remembered it ALL!!! They were polite and very careful with my belongings.

HORRIBLE company! THIEF employees!!! i used bay area…read moremovers, they showed up late. began loading and in about 1- 1 1/2 hours in, i noticed the $250 from the top left kitchen drawer was missing. i went to grab it because my sister was on her way to pick up the $250 i checked all the draweres and it was totally gone! (i know whats in MY house and where!!! , i asked if they knew anything about it, they all said (nah idk). so i called the office and told justin (the manager), and he told me (dont worry sir, we can deduct it off you bill) wow, wtf!!! also after unboxing i am missing (3) old iphone from a collection i had from a box that i taped closed myself with clear tape! and when i opened it the cardboard was ripped and retaped with brown packing tape! im not stupid!!! and i am currently suing bay area movers for theft. so EVERYONE please just avoid using this shitty company, hire a company with 5 stars or move yourself.

I needed a mover for some big antique (mid 1800's) furniture I'd sold on Facebook marketplace, as…read morethe purchaser didn't live here locally. I used Yelp for the recommendation and Clear Creek Movers responded to my request quickly and checked all the boxes I had for this special move. They arrived a little bit early, and I was thoroughly impressed with the way they handled the furniture. First they assessed everything that was being moved and then they strategically took pieces out, wrapped each piece and carefully loaded it into their truck. Mark and his team were friendly and courteous and showed a great deal of respect for my home (walls, stairway, door openings). They double checked everything when they were done and returned everything in my home to the state it was when they'd arrived. I can't say enough good things about Mark and Clear Creek Movers. I was so impressed I think I'll use them for an upcoming move I have as I'll be storing things in a self storage unit while I do renovations. Thank you, Clear Creek Movers for the assurance that my cherished antiques arrived at their new home in tip top shape. Job well done!

Mark and his son have moved me numerous times. This time I had bought an oversized fridge, on sale…read more The stairs were , it was hot. There was an overhang. Yet they discussed and safety moved it up the stairs w o a hiccup. They are always courteous, safe and on time. They are my moving company.

These guys came and did what they were supposed to do in two hours!…read more I Highly recommend

If you hire this mover make sure none of your furniture is delicate. Make sure you have 24 hour…read morestorage in case they push your appointment back. Have someone there who can speak Spanish. And if there are any issues be ready to demand that one of the movers call "the boss" and put you on the phone, otherwise you will get an answering service en Español. I could understand enough to know the boss was unavailable. This mover underbid other movers so I chose them in spite of the fact that they had only 2 reviews. That was my mistake. I decided to move my original appointment to a week later, the company said that would be fine. My request was a week before the original appointment so well within the time to cancel or make changes. They did NOT say that there were no appointments available and they would have to work me in. My storage unit closes at 5pm. But the original appointment was for 10am. The DAY OF my appointment they called to ask if they could come at noon. I said yes because... what am I going to do? Hire new movers? They pushed it back to noon. They didn't actually arrive until 2pm. They loaded up the items but I stopped them because I wanted to have time to unload. They took my items to my storage, partially unloaded but several heavy pieces of furniture were still on the truck. They wanted to take the items to someone's home for the evening. Then they wanted to leave my items on the truck at my apartment complex and come back tomorrow, but when? I felt sure that it would be another situation of working me in sometime during the day. They put all my furniture back in my apartment and would not admit any fault in what had occurred. They claimed that I didn't tell them my storage closed early... but that wouldn't have been an issue if they had been on time. Two of my furniture items were broken and they way they stacked my items made it clear that they were hired laborers without the moving expertise to know how to treat delicate furniture or how to stack things and maximize storage space. All of this could have been avoided had they simply been honest when I attempted to change my appointment. They didn't want to lose business. They chose to be unprofessional and overbooked their movers. I ended up hiring other movers and paying 3x the amount.

I was very pleased with Dakota and Jason during my moving process from two different locations My…read moremove was handled my quickly, efficiently, professionally, and promptly. I cannot think of one thing they could have completed any different or better even. I would, 100%, recommend this moving company! In fact, I already have recommended them to friends who are moving in the next year as well as the manager of the storage unit complex I moved out of. I have used other movers in the area and they just do not compare to Bayou Moving! Spread the word!

Bayou city moved me to Houston Texas. The whole experience was amazing and effective. The crew I…read morehad was Jason and Stephen. They wrapped all my furniture with moving blankets to make sure everything was protected. When speaking with the owner he was very friendly and had affordable pricing. I would definitely recommend anyone moving to use bayou city moving in the future

Twice the charm on this establishment! I hired Clear Lake Movers for the second time. This time…read moremoving from Clear Lake to Conroe. The movers arrived promptly on time and I loved how I was given a call prior to their arrival. They packed and handled everything with care. This time, I was given a 3 man crew. All personnel was professional. They consulted in me first to ensure what needed to go and what needed to stay. They trailed behind me all the way up to the destination not once did they attempt to out drive me. Once we arrived, all of my belongings were placed in various specific areas at my request. They even helped me move all of my plant babies from my vehicle. This is the best company in the area! I'll always use and trust CL Movers. Including the admin assistant is professional too. She immediately sent me an invoice receipt after I had paid and she was sweet over the phone.

Clear Lake Movers are the best movers I have ever used! They moved our 13-person business office…read morefrom one location to another location and they did an A++++ job! David Reyes, owner was lovely to work with when he came to survey what needed to be packed and moved. Then Dino and his wonderful and extremely hard working crew showed up on time and worked their tails off on three different days. All of our furniture, computers, cubicles, etc. was packed and unpacked and delivered in pristine condition. They will literally do any job you ask of them. Their prices are reasonable, their office staff was very professional and explained all pricing perfectly along with being very nice. I cannot say enough good things about this company. We will use them again in a heartbeat. If you are in need of any kind of move, please call them. You will not be sorry. They took so much stress of my shoulders with our business move.

worked fast and got the job done only thing need a bigger truck other then that the services was…read moregreat