Kent WA Raptor did a full water line repair for me but they sure got close to my septic line and…read morestill hoping they missed. Had to make a deter. OneLine sure liked poking holes in my yard with that directional digging machine.. Still waiting for hard copy of my expensive contract Dan?? Did get a concrete hole bottom of my home that didnt get used. Waste of time and repairing. Ask to see the end results before they close things up...

Ineffective Service, Exorbitant Charge for Nothing, and Management Ignores Customers…read more I regret calling Raptor Rooter & Plumbing LLC for a serious plumbing issue in mid-November 2025. Water was backing up from a basement floor drain in my South Hill Spokane home, creating a messy and urgent situation. Technician Brandon arrived and, after I described the recurring problem in detail, tested the drain by running water. He then briefly ran a cable snake only about 2 feet into the drain and stopped. He provided no diagnosis, no explanation for the backup, and admitted he didn't have a camera scope on hand--which likely would have revealed the root cause. After roughly 45 minutes, he left without resolving anything. I was shocked to be billed $462 for this unproductive visit. Hoping for some accountability, I left a message two days later for General Manager Chris, asking him to call me about Brandon's service. It's now January 7, 2026--nearly two months later--and Chris has never bothered to return my call, showing a complete lack of integrity or concern for customer satisfaction. Fortunately, I found a reputable plumbing company in the area. Their general manager and team were responsive, thorough, and fixed the problem permanently. Raptor Rooter's work was inadequate, their follow-through appalling, and their overall integrity horrendous. Save yourself the frustration and money--I STRONGLY RECOMMEND YOU CHOOSE ANYONE ELSE for work beyond attaching a garden hose.

Dan our plumber was very courteous and knowledgeable. He listened to me and our concerns…read more Explained everything in words I could understand. He did everything he could to keep costs down. We've had Mainstream out three times over the last few years ( after the techician spent a good amount of time looking for ways to upcharge us. And they dont honor their maintenance contract!) costing thousands of dollars at very high interest rate! With Action I was at ease the moment he walked through the door. He even offered a senior discount! Much appreciated! If you need a plumber. Call ACTION PLUMBING!

Great people at action drain. My technicians were very professional and thorough. Sam was always…read morecommunicating any issues or ideas he had to help my specific situation. They were fast and repaired the leak within hours. Price was much lower than another company we had look at the leak and so was a no brainer to go with action just based on that and the impeccable service they provide every time!

Absolutely top notch company. They were sent to our home via our home warranty protection plan…read more They were so amazing at taking care of our warranty issue, that we hired them to take care of some other issues in our home. I have absolute faith in the excellent service they provide and would trust any suggestion that they would make. I simply can't believe you can go wrong by hiring Heros plumbing!

Hands down the worst plumber I've ever had in my lifetime. It took 30 days to get a hot water…read moreheater. Never recommend

Had a water leak under the house and t CYA was very prompt,…read moreprofessional, and did a wonderful job!! He was very fair pricing and I will definitely use again!

I requested a quote on new air conditioner and furnace. I had received a first quote from the guys…read morein the pink truck and was astounded that the "deal" they offered was for $10,000. This prompted the call to Borders. Daniel Savage came out and told me I needed neither a new AC nor a new furnace. Let the AC serve me until it was dust and he informed me, the furnace was only 9 years old and certainly in no need to be replaced. I was appalled that the first guys were going to sell me something that I didn't need and couldn't afford. Thank you Daniel Savage, for being honest with me! I will gladly use Borders again for any future service needed!

These people sent me a bill for a service I didn't order. I told them I didn't order it and that I…read morewould not be paying the $112 for putting in a filter that my tenent ordered. I told them to send it to collections and then they called my wife and threatended her with collections so she paid it because she didn't want to have to deal with them again. I see other reviews about how rude and abusive the billing person is and this was the case when I talked to her. I would never use these people again under any circumstance. I even told her that we had just used them to install a $15,000 heating system and that they should find the tenant or just eat this service which they charged me $50 for a ten dollar filter and $62 for what couldn't have taken more than two minutes to install. DO NOT USE THESE PEOPLE!

I have had the opportunity to use Plumb Zebra twice…read more The first time, we had yet to move into our new house back in January. We had them come in and install a new toilet. Since we were out of state, they took photos of the completed job and were respectful of our property. The second time was today. We had a strange situation going on with our sprinkler system and how it connected to our back faucet. Joe and Eamon (sp?) came and took out the strangeness, gave us a new faucet and integrated it into the sprinkler system. They worked well together and both were very personable and knowledgeable. Everything was tested and works great. Thanks guys.

Plumb Zebra is a company that knows what they are doing and won't price-gouge. Great communication…read moreand it's easy to tell that they're a company that cares about competence in the work that they do. I can't recommend them enough!

The best electricians in town. They have been our go to for 20yrs!!! Recommend them to everyone…read morewanting quality and expertise from small to big! They have wired two custom homes and have come back to both for additions. Mike is the best!

Amanda was very prompt to respond to my urgent request for a quote. She was able to get me a very…read morereasonably priced unit and install it the next day. She was very knowledgeable and I would not hesitate to use her company again.

I contacted AF Honest Home Services for a second opinion about the condition of our furnace in a…read morehome we just purchased. AFHHS responded by visiting in a couple of hours and providing a preliminary assessment. A deep dive evaluation was scheduled for later in the week. The technician who arrived was very knowledgeable and thorough in his evaluation, pointing out a couple of things that contradicted the original evaluation by the first company. Although the AF technician indicated the furnace was a bit undersized for the square footage of our home, he said the furnace was in reasonable condition for being 11 years old. He recommended a thorough cleaning of the furnace in the spring before committing to purchasing a new furnace. We are very pleased with the results of calling AFHHS and will be looking forward to their service in a few months.