I loved my new veneers! The staff is super professional and friendly. Doctor Daniela Gonzalez is…read moreamazing

Please reconsider getting braces/permanent retainers here. I recently came in for a visit to get my…read morepermanent retainers checked since it wasn't sturdy after 5 years of having them. Getting an appointment was fine but they do not care for you in the long term. Dr. Gonzalez took off my retainers and told me my only option was to get braces again. I would've been happy to get it glued or let it be like that to keep my shape. I felt like they were trying to get money out of my minor visit which was ridiculous. I even asked if my teeth would be in the same shape after getting my retainer removed, just cause of how long I had them for. He said that they would stay in shape but the fact that he lied was what lost me as a customer. I have so much anxiety sleeping every night now just because how much my teeth shifts at the bottom. Mind you, the defect in the retainer was from the lack of glue placement of Dr. Gonzalez. His work is great but he does not take accountability in long term errors. Adding on to that, the visit costed 20$! For a 5 minute removal. I came in thinking that I would receive help or some sort of reassurance but was in shock of how I got charged. If that was the case I could've yanked out the permanent retainer at home myself. I do not recommend coming here, please shop around other locations in Fontana. Sincerely, Kimmy

Everyone is so nice and welcoming and I always feel so comfortable in my appointments!read more

From start to finish, the service with persona dental is top notch. They listen and truly care…read moreabout your experience and having a pain free experience. Any time i felt pain, i would raise my hand and they would add more pain relief. Im autistic and the communication with me during my visit in regards to prepping me for the root canal and the replacement crown was exceptional. I love there dentistry so much, i drive from orange county for this top notch service. I highly recommend them, trust me you will never want another dentist.

Our experience with this office has been a nightmare, it revealed major operational and billing…read moreproblems that patients deserve to be aware of. During a routine pre-appointment, the treatment estimate was revised several times because of repeated mistakes on their end -- incorrect fees, added procedures, and even an unexplained extra tooth listed on the paperwork. The only reason the final amount reflected the correct cost was because the errors were identified and compared against the insurance authorization. Sedation had been removed from the treatment plan in advance, and the procedure was already scheduled. After the billing issues were brought to their attention and paid, the office waited until the day of the procedure to cancel, stating the surgeon now "recommends sedation". This information was never mentioned previously, and the timing of it all how convenient. We also raised concerns about a separate payment that was misallocated internally after being made in person and staff said "we will take care of it". The account reflected a nonpayment even though the funds were applied incorrectly on their side. The Operations Manager was contacted for clarification, but no response has been provided. The pattern of errors and lack of accountability raises serious concerns about how this office manages patient care and billing. Families should be prepared to double-check all documentation and charges if they choose this location. Very unethical and unprofessional behavior lead the way this front office and billing team operate.

If I could put 0 I would. DO EVERYTHING TO AVOID THIS PLACE. They are thieves! Aside from that they…read morehave the worst customer service. Horrible care and quality provided here. I made the worst mistake by trusting them with my dental care.

I have been coming to this dental office for years. They always take good care of me & my family…read more Office team is always excellent and knowledgeable.

Very professional and attentive friendly. Definitely recommend to anyone looking for a new dentist.read more

Good dentists are hard to come by. Many of them tell you to get all these procedures done and you…read morespend a ton of money thinking it's what supposed to happen. But really do we really know? Unfortunately my wife has had a ton of work done on her teeth throughout the years. We've seen dentists who recommended doing a full mouth reconstruction $60k. She's had multiple root canals and crowns. We went to our normal dentist who said she needs a new crown because a cavity is forming. But we weren't sure. We heard about Kaio Dental from another dentist friend and drove the hour drive from OC to see him. Let's just say we found our new dentist and are willing to drive that hour every 6 months. Dr. Tram is amazing. He taught at Western so he's knowledgeable and skilled. He understands its a changing field and one way is not the correct way. He also knows that explanation to the patient is key. He actually explained to use and showed us with a CT scan why she should hold off on the crown. There was a possible infection in the root so he recommended the imaging being read by an endodontist because if he replaced the crown and introduced bacteria into the area, it may cause even more pain. Something we had no idea on. He has amazing ethics. Isn't in it for the money. Just wants to be a good dentist. He doesn't do same day crowns anymore as he said it's too rushed and he wants focus on the quality since he does it himself. Great team, great office, clean, good parking.

It was my first time visiting your practice! I had a great experience today knowing the fact that…read moreDoctor Chonway Tram was honest in explaining the process in repairing my mother's teeth. On the other hand his dental work on my loose crown was extraordinary fast and precise to the point I didn't need a root canal. After careful evaluation Doctor Tram thoroughly explained to me there was no need for it. That was the best sense of relief I needed to hear all day. My mother and I had such a wonderful office experience today. The front staff Jill was extremely courteous and all the dental assistants were calm and collective in handling our requests and concerns. Thank you Doctor Tram!

I can't say enough good things about Dr. Azer and his entire team!…read more I had previously seen another dentist for broken fillings that were supposedly "fixed," but I continued to have significant pain afterward. When I went back to the previous dentist and asked for help, I was told there was nothing wrong, even though I was in so much pain that I couldn't eat meat or anything that wasn't very soft for 3 months. After months of no relief and 2 additional fillings fell out I decided to see Dr. Azer, and I am so glad I did. From the very beginning, he truly listened to my concerns. When the problem wasn't immediately obvious, he didn't dismiss me. He asked thoughtful questions that helped guide him to the root of the issue. He reassured me that my pain was real. Dr. Azer took the time to clearly explain the plan, walk me through my options, and set realistic expectations about when I should feel relief and when I should be concerned if symptoms persisted. That same day, after fixing my broken fillings and correcting the issues that had been missed previously, I was able to celebrate by eating a steak completely pain free for the first time in 3 months! Although I live over 60 miles away, I will always make sure to see Dr. Azer for my dental care because of how thorough, compassionate, and kind he is. Every single staff member in the office was also incredibly welcoming, gentle, and supportive! This practice truly cares about their patients, and it shows!

I have been coming to see Dr. Azer for a little over a year now and this review is based off…read moremultiple visits I have had here. All I can say is WOW! Dr. Azer and his staff feel like family and are so welcoming and inviting. They are very positive and upbeat and make the visit to the dentist something you look forward to and want to do and not something you "have to do." My children have gone to another dentist and I have now switched them all over to come here to Prime Smile Dental. My only complaint is that I wish they gave out toothbrushes at the conclusion of my visits but that doesnt take away from everything else that they do perfectly and flawlessly. - Rio

Just got a replacement crown on a molar, and for the first time in over 10 years, I can chew using…read morethat tooth with no pain. I have an extremely sensitive root nerve in that tooth, but the technician took the time and care to buff it down perfectly to match my other real teeth. Can't wait to get the implant on the other side in a couple months, so I can chew on both sides of my mouth!

Amazing experience! Office is nice and clean and there is very little wait time. Dr helped with my…read moreemergency dental work I was in extreme pain. Staff is also amazing and explains things well.

I Hadn't been to the dentist in a long time & I was expecting a lecture lol, but they were actually…read morereally understanding. Took care of everything without making me feel bad. They were quick efficient, and no surprises. Appointment started on time and I was out faster than I expected! Super happy about that.The Staff was patient and made the whole thing way less stressful. Not gonna lie I'm pretty picky with dentists, but this place is solid. I really recommend dr kim!! I Had a deep cleaning done and it went way smoother than I expected. Minimal discomfort. The Front desk was super helpful with scheduling and insurance stuff. That alone made the experience 100 times better. And just overall i love this office!

Honestly one of the better dental experiences I've had. I usually hate going to the dentist, but…read morethe whole team here made it pretty easy Front desk was super chill and helpful with scheduling, and I didn't have to wait long at all. The dentist was really straightforward and didn't try to push a bunch of unnecessary stuff, which I appreciated. Took the time to explain what was going on and answered all my questions without rushing. The cleaning was gentle but thorough too. Overall just a solid, no-stress office. Definitely sticking with them

I had a filling come off right before an important trip, and I was honestly panicking, trying to…read moreget it fixed in time. I called the office every day hoping for an opening, and thankfully they were finally able to squeeze me in. Dr. Luu agreed to take me even though she didn't have to, and I can't thank her enough for going out of her way to help me. Dr. Luu was absolutely amazing from start to finish. She was incredibly kind, patient, and professional. You can tell she genuinely cares about her patients. She fixed my tooth quickly and perfectly, and because of her, I was able to go on my trip feeling confident instead of worrying about a missing piece of my tooth the entire time. Dr. Luu truly went above and beyond for me. I'm extremely grateful and would highly recommend Dr. Luu to anyone looking for exceptional dental care.

This place is an absolute joke. At first, they were the only option, so we made do. Now, in 2026,…read moreDO NOT START HERE. Do not look the other way AND TRUST YOUR GUT. Let me $2k be the example as to why this place is a total scam, and it's only getting worse.... This office has engaged in improper billing practices. Patients should review all statements carefully. The office billed and collected payment from both insurance and the patient for the same period of orthodontic services, resulting in a confirmed duplicate payment. This has been verified by the insurance provider. When a refund was requested, the office stated it would only be issued at the end of treatment and only if an overpayment remains. This position ignores the fact that this is a confirmed duplicate payment, not a projected overpayment. Under California law, including Business and Professions Code §732, duplicate payments must be refunded within a specified timeframe upon request. Despite this, the office has refused to issue a timely refund. There are also ongoing concerns with communication and coordination within the office, particularly between orthodontic and general dental services. Proceed with caution, actually don't proceed at all, please trust me when I tell you "they are fire and you will get burned" please don't learn for yourself

After recommending many people & having lots of work done will never go back. Had to pay for…read moresomething I never got done. rude customer service.

This dental office was not helpful nor kind. I called regarding a chipped piece of veneer, which I…read moreunderstood the dentist had 0 obligations to fix. However, the front desk receptionist was not only unhelpful but even HUNG UP on me and never called back. They weren't willing to help me after informing the receptionist that I already chose them as my dental group for my HMO, which eligible me for at least dental cleaning.