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    Morris Buick GMC

    2.4 (44 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 1 month ago

    Services - Morris Buick GMC

    Auto maintenance

    Oil changes

    Auto repairs

    1 More Service

    Routine automotive maintenance

    Morris Buick GMC Photos

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    9 years ago

    Worst car buying and service experience ever. Trust me do not go here.

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    Ask the Community - Morris Buick GMC

    Review Highlights - Morris Buick GMC

    Camden was very professional, polite and knowledgeable about the Buick envista.

    Mentioned in 2 reviews

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    Ken Ganley Honda

    Ken Ganley Honda

    2.4
    (121 reviews)

    I messaged a few Cleveland area Honda dealers through the Honda website in late February 2026…read more I was looking for a specific trim car. I wanted a 2026 Honda Civic Hybrid Hatchback Sport Touring model in Boost Blue color with BLACK leather interior. I requested to be communicated with ONLY by email and NOT phone. All of the other dealers began hassling me almost daily by phone and didn't seem interested in finding me the specific trim and color combination. They only were concerned with selling what was currently on their lot. Ganley Honda North Olmsted was the ONLY one that followed my request and communicated via email. I NEVER was hassled by phone, text, or voicemail. They even said there would not be a problem finding the exact spec car I wanted, since they did not have one available. Salesman Emmanuel (Manny) Verdino scheduled a test drive for 2/25/26 in a similar trim level Civic. Once I decided it was the car for me, I put down a $500 deposit to start the dealer locate process. Manny kept email contact throughout the entire process. Since that exact spec Civic is not widely available, most Ohio dealers were not willing to do a dealer trade for such a high demand car. After a thorough search, they were finally able to locate one in Lockport NY (225 miles away!!) a few days later. The car arrived at Ganley on 3/4/26 and I was scheduled to sign and drive for my car on 3/6/26. Manny even willingly came in on his scheduled day off to have me sign the paperwork. That was a huge convenience for me. The sign & drive process went off without a hitch. There was absolutely NO high pressure upsells and the price details I was quoted on 2/25/26 was honored with absolutely no changes. Matt Maier in the finance department made the overall process even easier. He also secured me a lower APR with Honda Financial and a massive discount on the extended warranty. I would HIGHLY recommend going to Ganley Honda of North Olmsted, and specifically Manny Verdino, for all of your Honda needs.

    Top-Notch Service for My 2014 Honda Odyssey!…read more I brought my 2014 Honda Odyssey in for service at Ken Ganley Honda in North Olmsted, and I have to say -- the experience was absolutely first-class from start to finish. The van runs like a dream thanks to the knowledgeable and efficient team in the service department. A special shout-out to Ed Stein, the service manager, who went above and beyond to make sure everything was handled with care and transparency. He kept me informed throughout the process, answered every question I had with patience and professionalism, and treated me like more than just a number. That kind of customer service is rare these days -- and greatly appreciated. My Odyssey may be over 10 years old, but thanks to the team at Ken Ganley, it's running like it just rolled off the lot. I have complete confidence in their work and won't take my vehicle anywhere else. If you're looking for trustworthy, high-quality Honda service -- this is the place. Five stars all the way!

    Ken Ganley Volkswagen North Olmsted

    Ken Ganley Volkswagen North Olmsted

    2.2
    (27 reviews)

    I came here to get a routine service. Was quoted a specific amount online, I get here, explain to…read morethe service desk my reasons for being here and the rep tells me what I was quoted for online on the website which is where most VW owners use to book a service was not what I would be receiving which made zero sense to me so I ask to speak to a supervisor, the rep goes to an office and a bald guy who I would assume was the supervisor as he was tucked away in his own office, looks through the window at me, doesn't even bother to come speak to me but instead goes to assist someone else. He doesn't even acknowledge me during my visit. Not one leadership quality was displayed from him during this moment. Given the fact this wasn't the first time I've experienced abhorrent service here, I'll be going to Streetsboro from here on out. At least they know how to treat their customers.

    I did not purchase my car from here, but after having a terrible experience on the East side, we…read moredecided to try the North Olmsted Volkswagen location for the service. I brought out Atlas here for the first service. Although they were very busy and I did have to remind them what service I was there for, the staff were super patient and attentive. It did take longer than expected on our first service, but they were so busy it was to be expected. The staff were very accommodating and the waiting area is large enough you can get some work done or whatever while you wait. The very helpful woman mentioned when I brought my car back for the recall that I can try first thing when they open in the morning and it should go quicker. She was right - it took only an hour for them to get through the recall and also wash the car. They pulled it around and made sure I had everything I needed. It has been a long time since I received this level of service from a car dealership. Will be back :)

    Zeppetella Auto Service

    Zeppetella Auto Service

    4.4
    (22 reviews)

    I found Zeppetella Auto on Yelp. Being a Cleveland/ West Park native, I've now lived in NYC for…read moremore than in Ohio at this point, and as life works itself out, my child decided on a school in Youngstown and needed a car. I gave him my 2007 (169K) Prius because as the original owner, I know the reliability of the car and all the work I put into it to keep it going to 300K (fingers crossed). Nonetheless it is 14 years old car and Prius' are notorious for elaborate dash light displays, especially jarring is what I came to know as the red triangle of death, seriously called this once by a Brooklyn mechanic. My kid went to Zeppetella's within an hours notice of calling the shop, Tony ran a diagnostic, fixed what needed adjusting, and then actually walked my son through a few of the fixes he could do by himself. Having a dicey past with mechanics, mostly due my ignorance and lack of time to research in an emergency, I am so grateful that there are righteous mechanics and shops around that are experts at what they do, honest about the diagnosis, and willing to show an interested kid some tips on how to fix their own car. Thank you Zepetella's, you are now my go to Ohio mechanic.

    My daughter took her Honda crv in to have it fixed they had it 2 weeks couldn't fix it but they put…read morea battery in it without telling her first then today their car wouldn't start I told her to take it to auto zone to have it checked and it was exactly what I thought they didn't tighten the battery cables to the terminals and didn't tighten the battery in the car are you kidding me and on top of that they had to take it to Honda to get the original problem fixed this shop it a damn joke and the old man is rude don't take anything to these incompetent people how sad James hufford thanks

    Morris Buick GMC - car_dealers - Updated June 2026

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