DO NOT GO HERE!!! I went in for a deep cleaning and the receptionist tried to charge over $400, I…read morehave insuranc, and I was told $97 two weeks prior. after I told her this she was like, how about $259 "can you afford this?" And I was like why are the prices changing? she provided no explanation, then she was like I can do $167... Yall i RAN out of there. DONT TRUST THESE PEOPLE, THEY WILL STEAL AND CON YOU!!

Not quite the same ever since Dr. Felcher sold the practice. They don't call with reminders and no…read morenotice when it has been a while since you have been in. I have gone to this practice for almost 20 years. The cleanings aren't quite as thorough and the staff is not very friendly.

​"Our family has been going to Dr. Le, Dr Huynh and the team at Smile Creators for almost 10 years…read morenow, and we wouldn't go anywhere else! From my husband and me to both of our sons, we all absolutely love the care we receive here. ​The office is always incredibly clean, and the staff is some of the nicest people you will ever meet. They truly go above and beyond to make every visit comfortable and professional. It's rare to find a place where everyone is so consistently wonderful for a decade. If you are looking for an amazing dental team in Georgia, I cannot recommend Dr. Lee and Smile Creators enoug

I had a great first impression when I arrived -- Marina at the front desk was very kind and…read morewelcoming. Unfortunately, my experience with Dr. Ripa was the complete opposite. He never introduced himself, didn't even say good morning, and came across as extremely rude. When I explained that I was looking for a dental implant and wanted to understand the pricing, he immediately dismissed me by saying that if another dentist quoted me $1,400, I should "just go there" because "something must be missing" at that price. Instead of properly explaining the options, he was condescending and unprofessional. On their website, they advertise implants "starting at $899," but that price only covers the implant itself, not the crown. Obviously, nobody gets an implant without a crown, so the advertisement feels misleading. After driving all the way from Fort Lauderdale to Sunny Isles, I left very disappointed -- not only because the real cost was at least six times higher than what they promote online, but also because of the lack of respect and courtesy from Dr. Ripa.

I was very nervous about my appointment I had to get a crown on my tooth. Everyone was so nice and…read moremade me feel comfortable. My hygienist was Mya and I had Dr. Mickinney and his assistant was Jada. Big shoutout to them! They were veryyyyy good. I didn't feel a thing and so much better after my appointment.

Warning: Unexpected $1,017 bill after being told visit was covered…read more I visited Conyers Smiles Dentistry as a new patient for what I was told was a routine exam. When I arrived, staff confirmed my Cigna insurance had been verified and my visit was covered. I paid a copay and thought nothing of it. Weeks later I received an Explanation of Benefits showing I owe $1,017 out of pocket for a Cone Beam CT Scan, multiple Oral/Facial Imaging procedures, and Saliva Testing. None of these were explained to me before, during, or after my appointment. No treatment plan was shown to me. No cost estimate was provided. I was never told any of this was being done. My insurance denied all of it. Cigna flagged the saliva test as "not a dental service" and the CT scan as simply not covered neither of which are standard for a new patient checkup. I am now formally disputing these charges with the practice, Smile Generation corporate, and the Georgia Board of Dentistry. I would caution anyone especially new patients to ask for a written cost estimate and treatment plan BEFORE allowing any procedures to be performed here.

I am very disappointed with the quality of dental work I received at Arena Dental Group. I have…read moreexperienced ongoing issues with multiple fillings, including having to get them redone repeatedly. Dr.Candace does not take her time and rushes. I don't think she really cares. After seeking care from a new dentist, I was informed that several of my fillings were not done correctly and needed to be replaced. The shape and fit of the fillings were off, which has caused continued problems. In one case, a filling was done improperly in a way that allows food particles to become trapped underneath it, leading to an unpleasant odor and concern about long-term dental health. These issues point to a lack of precision and attention to detail in the work performed. Dental procedures, especially fillings, should be done correctly the first time to avoid unnecessary complications and additional treatment. I hope Arena Dental Group takes steps to improve the quality and accuracy of their dental work to prevent other patients from experiencing similar issues. I paid for a lot of my fillings out of pocket due to insurance maxing out just for them to be done incorrectly. Now I'll have to pay again to get them redone. Not to mention they will reschedule your appointment without notifying you. I showed up several times and the office was closed during regular business hours. Overall just not the greatest care I've received.

I'm a new patient to Dr. Thomas with about 6 months of visits and interactions due to getting my…read moreteeth that need a lot of attention taken care of. I chose this practice because they have listed on the website that they provide sedation dentistry which is true to a certain extent. You won't be put to sleep but you will be prescribed medication to help you relax through your treatment if that's something you feel you can benefit from during a visit to to your dentist. The staff have all been so accommodating. I've had to come in between appts. due to new dental issues popping up and they've listen to my concerns and got me in as soon as possible. I have real trauma from past dental treatments and dental offices along with having a medical condition that doesn't allow me to lie flat on my back let alone with my head tilted back. I've had anxiety attacks just preparing for dental appointments for fear of having another dismissed/painful/mistreated experience. I say all of this because I feel I've finally found a dentist and dental office that understands the patient's perspective and is so Informative so I know why and what needs to be done for my individual treatment needs. It means a lot that I can voice that I really have issues with coming to the dentist as a fear and them not be defensive but understanding that past experiences have made it hard to make the appointment let alone sit for work every other week to get my teeth in an ideal state. I couldn't be more pleased with the gentle treatment that I've received at Arena. They have really done their best to accommodate me understanding that it's challenging for me. I'm excited about getting my work done with Dr. Thomas. That's how comfortable I am with her care and I'm faithful that I can get through this because I've been blessed with a experienced, relatable, caring dentist and dental staff.

This may be the worst dental office I have ever utilized. They do not provide any detailed billing…read more They send a text informing you of the amount you owe with no explanations. They perform, in my opinion, unnecessary procedures and the front office staff is unprofessional. They will schedule appointments at 9:00 but they don't open until 9:00 so you are left waiting until they finish up their morning meeting. So your 9:00 o'clock appointment doesn't start until 9:30. Make it make sense. I would not recommend this practice to my worst enemy.

I'm new to the area and picked Progressive Dental based on location. I was treated with courtesy…read moreand the staff was very mindful of my anxieties surrounding dentist. I have no complaints.

My first appointment for cleaning I've waited more than 1 hour so I have to reschedule my…read moreappointment to another day. Then my recent visit for my cleaning, I've waited half an hour. The hygienist cleaned my teeth did it so fast and she was done in 20 minutes. It's seemed she was rushing. she didn't even floss my teeth. Then my billing was a messed. I've changed my dental insurance, and I have to claim it myself. So, when I looked at my bill to claim it to the insurance the amount was so high (ridiculously high). From my previous dentist that I've claimed, it's the same amount I was billed and the same for the insurance. Also, my account still shown that I have previous balance. He told me that they are still waiting for the insurance to pay. That should have been claimed last year in December (more than 6 months). So, I've called my insurance yesterday (6/17/2026) and she informed me that there's no such claim for that month or any month of 2025. The only reason I've changed dentist is because my previous one retired and I've been with him for more than 35 years.

How inconsiderate of these people and dentist to call me the day of 4hrs prior to my…read moreAppointment to say they will not be Available to to honor my 4pm appointment!!! Like people plan there time around things !! This will NOT be the dentist office for me for any future appointments. I do not give chances with things like this because it's disrespectful of peoples time

Dr. Inness is the best dentist ever! So sad they closed. I drove from Macon to see him.read more

I've been seeing the same dentist since I was a child. I am now almost 30, and still with Gentle…read moreTouch. Always professional, and everyone is always lovely.

The staff is friendly and respectful. Alana the hygienist is thorough with her work. I was happy…read morewith my cleaning.

Amazing intelligent and honest staff! The kind of office you want to be at in today's world!read more