I saw mice. They responded immediately to my needs and concerns. Arrived early so I wasn't waiting…read morearound. Terry was professional and friendly. Cleaned up after himself, showed me issues/problems and fixed them all. They aren't cheap but they really are the best around. Also give a year warranty if I see any more issues. I highly recommend to everyone.

I had an appointment from 8-9 a.m. for today. They moved it back to 9-11 a.m. Then to 2-4 p.m. and…read morethen told me the person that was supposed to come in had a flat tire. Very unprofessional and waste of my day waiting.

I have been using Arterix for a little over a year now for pest controls services at my home nd…read morethey are highly recommended! Derek is great. He is friendly and very knowledgeable. I recently had service to address a reoccurring cockroach issue. Derek walked me through the process and provided pointers to address issues. Arterix is very responsive and are quick to get an appointment. Prices for their services are reasonable as well.

Excellent service from start to finish! The team responded quickly to my request, communicated…read moreclearly, and professionally removed a large hornet's nest located about 10 feet up in a tree. They were courteous, knowledgeable, and made the entire process easy. I truly appreciated their prompt service and would absolutely recommend them to anyone needing pest control assistance.

MJ did a thorough job with our inspection, communicated everything clearly, and heard our concerns…read more We really appreciate the great service and highly recommend her!

Good, professional team. They are solution oriented as opposed to process oriented. In other words,…read moretheir goal is to eliminate the issue and will modify treatment accordingly, as opposed to charging you for individual steps. I recommend you call them, and early if you suspect any issues.

Great technicians always on time and delivers quality work, will recommend friends and familyread more

We have been a customer of Better Termite & Pest Control for over 2 years on their subscription…read moreservice for regular pest control as well as their mosquito and ticks program. Let me first start by saying the technicians are great and very knowledgeable and friendly. However, the mosquito and ticks program that we started this year seems to be quite ineffective and although we've had several revisits under their guarantee, we continue to get bitten multiple times each time we go to our yard. This has caused us to cancel their program prematurely this season and I requested for one more re-service after cancellation, assuming they would uphold their guarantee regardless of the cancellation (since I paid for the month already). Instead, I was informed that they will not revisit unless I sign up for their program again. Just a bit disappointing as a long-standing customer, and disappointing that I've paid into their program for this long without results. I will no longer recommend this company to family or friends.

Orkin's negligence, laziness, and incompetence by one employee has caused a severe infestation to…read morespread in the Highpointe Condominium at Rippon Landing. The Orkin man assigned to that complex (see pics attached) is not taking any action to address the SEVERE Cockroach infestation in my building. Each month, all he does is walk the halls and pick up roaches. Sir, I can do that . Why aren't you using any spray equipment? What are you doing to treat the infestation? Why am I paying a monthly HOA fee for pest control if Orkin is not doing their job?

Very prompt response. Knowledgeable contact staff, as well as technician. Perfect time window and…read morerate based on needs and considerations

I was very happy with the work performed by Justin and Philip. About a week previously, my…read moredaughter noted "a lot of bees" in the attic playroom. The bees were coming in through a hole in the drywall. There were hundreds of bees throughout the room. My first thought was holy s&$! Alpha pest management was recommended by one of my neighbors. Justin called me back on the day when I put in a service request via their website. While I had to wait a bit that day to get a response (this is not a big firm with lots of sales agents and so forth), I spoke with Justin (an exterminator) himself. I didn't have to waste my time speaking to some sales agent. Just asked me to send some pictures of the bees. He immediately told me they were not carpenter bees, which do not sting, but hornets which do! He came the next day to take a look around and recommended taping up the hole in the drywall. This solved the immediate problem of hundreds of bees getting into the attic. Despite Monday being a holiday, he said he was available. He came with his associate, Phillip, who does the drywall repair. Overall, a very professional and positive experience. I am very happy that these @&$!ing hornets are dead.

Mohammad was great and prompt with service! He worked fast to help control the rodent issue and…read moreaddressed any issues the tenant had. I would recommend this company!

I cannot say enough about highland. We called the in for an inspection after discovering suspicious…read morebites. They helped us identify them so we could inform our building. Our building hired a company for the first two treatments. It was an incredibly traumatic experience that ended with us throwing a lot of stuff away, spending hours and hundreds on drying clothes/replacing bedding/etc. When we were done with our first two treatments with a different company, we had Highland come back in for an Aprehend preventative treatment and before we moved we had Julia and Raven (her BB pup) come in for an inspection. We also had highland pretreat our new house and furniture with Aprehend before we unpacked from the old apartment. Every single person we worked with was kind, professional, and understanding. My biggest thanks go out to Julia and Raven, but also to Deirdre and Nicole in the main office. Since the bed bugs I have been diagnosed with PTSD, which means I am now constantly on alert for anything suspicious. Strange stains, weird looking bugs, etc. They could have been making TONS of money off of me. Instead, they will inspect photos, explain why what is in the photo is most likely not bed bug related and offer an inspection if we would like one, but never pressure us if they believe there is is not a problem. It's like having a trained friend to tell you that everything will be ok. I know I can trust them and they will be out in a second to treat if they ever see anything suspicious, but they will never try to exploit the fact that I always assume the worst.

We've had great experiences with Highland Eco Pest Control…read more Trevor is seriously the best! He does monthly pest control for our condo and helps take care of the whole building--including a rat-infested alley and a basement that used to have a big rodent problem. Thanks to his consistency, things are under control. He's helped us with everything from mice and roaches to ants and even a surprise adolescent rat. He's super thorough--checks behind all the appliances, seals up holes behind molding we didn't even notice, and always explains what he's doing. He can quickly identify any pest we find and gives helpful tips to keep them from coming back. On top of that, he's super friendly, reliable, and always careful around our pets - a curious dog and our late cat. It's such a relief knowing he's looking out for our home. Highly recommend Trevor to anyone dealing with pests!

I was really impressed with my experience with AR1 group. The woman who answered the phone when I…read morerequested an appointment was polite and friendly got me an appointment in a day and a half. I was shocked when Anthony arrived on time. Maybe it's just me but so often when I call a service provider they are wide of the mark for timeliness, for pest control, appliance repair, HVAC techs, what have you. Anthony was right on time and wore his booties. He checked out the situation and told me what I did and didn't need. Because my issues are coming from the kitchen and my kitchen is being remodeled in two weeks, he recommended to do nothing at this time and explained to me why I saw the mouse I did, that he was acting erratic because he encountered some of the rat poison and it messed him up and he is probably going off to die now, which felt reassuring. He didn't charge me anything for coming, which I'm always surprised and impressed with. Anthony is super friendly and personable, I never know if I will feel uncomfortable having a male tech come to the house when my boyfriend isn't home, but he just seems like a nice normal man you can easily have a conversation with. I pray to never ever need pest control services again, but I will call Anthony if I do, and I recommend you do the same.

Called AR1 about a mice problem in my house. Having some experience with them, I signed an…read moreexpensive 6-month contract to take care of the problem. They promptly came out to the house, did a search for possible entryways, and set a few snap traps. Had some early success but, after that, the problem persisted. They'd come out whenever I called, check the empty traps, shrug their shoulders, and move on without ever solving the problem

I can confidently say Les is a consummate professional. Knowledgeable, responsive, extremely…read morefriendly and open to any and all questions regarding pests. He was able to help us secure our property to make sure there were no entry points for rodents as we had found countless droppings when we moved in last month. He also sprayed the exterior and interior windows and doors to help prevent insects from entering our home. While here he explained everything he was doing and was very conscious of our pets when determining a solution for our problems. I will be recommending Les to friends and family as well as calling him in the future if I have any pest removal needs.

Unprofessional would not recommend or hire again. Save your money and go with a different company.read more

jacob the master trapper is great and the company is well organized and very knowledgeableread more

I was not satisfied with my experience. The price felt very high for the service provided. I…read morereceived an invoice for a Wood Destroying Insect Report totaling $79.50, and I believe the communication and handling of the invoice was not professional.