Bought my first bike. Needed a first tune-up from a pro and it couldn't have gone any better…read more Booking online was easy. Got a phone call to confirm and they showed up on time! Always a good sign. Jonathan was happy to answer any question I had while he worked on the bike. Took a bit longer than I'd expected, but what do I know. I'm very happy with the results. My bike is looking good and running great. And best of all, their prices are great. Can't really go wrong with these guys if you can't bring your bike to an LBS.

On time, contact, well priced and expert service. I would highly recommend this vendor!read more

Brought my bike in twice. Once for a tune up and once to repair my front brake Both times, Jeff…read morehas provided exceptional service. Always honest about what it's going to take to fix, tune up, or repair. Fair pricing. Quick turn around.

This place is a money pit. Basic stuff not done right. What a mistake, extremely shoddy electrical…read morework, had to redo it twice got charged twice and still had to dot it a third time my self only to get it right. lied about parts that should of been covered by warranty only to charge me twice for the same thing that never worked the first time. never contacted manufacturer. surprising that when i called the manufacturer they sent me a replacement anyway. Stopped returning phone calls and blocked phone because I questioned the bogus Gigantic bill that was not discussed before the work. "Don't F%^#ing call me again" is what i got from him.just a few examples of what i had to get fixed again. Stay away trust

Super service from start to finish. Maximum efficiency…read more Albert the driver was so competent and thoughtful. Highly recommend using this service.

Vehicle picked up in South florida May 17, arrived in Illinois May 27…read more Vehicle had 4 scratches on right front quarter, and 3 AMG wheels with edge scratches. I made at least 20 phone calls and several emails/ texts only to hear from Jorge LLC that that truck had a breakdown in Georgia. Ultimate simply dispatches to a third, fourth, fifth party and then no communication whatsoever. Never again.

Had to get my bike towed yesterday after an attempted theft that left it immobilized. Andrew…read moreprovided excellent service: - had a truck dispatched to my address in the Bronx just over an hour after I contacted him. - driver called me to let me know he was 15mins away, arrived at the scheduled time, and was very helpful, friendly and professional when strapping my bike to the flatbed. - driver texted me to confirm delivery to the appropriate person in the dealership's service department, with photos. - price was reasonable given the distance that needed to be covered (across boroughs). Would definitely recommend this and would without hesitation use him again if the need comes up. 10/10

Wow. I came across this gentleman in a search for motorcycle towing. I don't bother with positive…read morereviews; I go to the negative reviews, keeping in mind there are usually two sides to any story. In this case, though, there's some consistent negative threads regarding his behavior that should give anyone pause when considering his service. The people leaving negative reviews can't all be wrong. Too bad.

Everything! I've been riding for over 40 years and purchased more motorcycles than I can remember…read more In all those years, I never had the pleasure of dealing with a "family" of people like the ones at Brooklyn Mayd Motorsport. The customer service was EXCELLENT, they spoke to me like a person not a customer and followed up with me at every turn. Thanks Roseann & Shawn your a great example to your son who will surely be the next owner.

Seems like most of the 5 star reviews are people who bought their first bike from them or are new…read moreto riding. You had a positive experience because Sean is a SALESMAN, period. He's slick talking and he's always 'giving you a deal'. I had a small throttle cable issue on my 03 Bonneville that only required taking the tank off and adjusting the position of the cable. I couldn't do it myself because I didn't have the tools to do it. Sean said they'd knock it out real quick and 'give me a deal'. When he handed me a bill for $280 I reluctantly paid that knowing I'd probably never come back there again. Also, next time I went to take my seat off, noticed that both stock Triumph seat bolts were gone and they just threw on 2 different bolts that weren't even the same length. I did buy brake pads from them once and they didn't over charge for those. I did the brake pad replacement myself tho... So maybe, if you need parts, see what they've got but don't have them touch your bike. Don't get your bike inspected there either. They'll charge you double what it costs

Fantastic shop Honest ... top quality workmanship.... Uses…read moreOEM parts Had my 2017 Yamaha FZ 07 25,000 miles worked on Replaced clutch.. brakes...chain ...and basic service.... Bike is riding like the day I bought it from dealer VERY FAIRLY PRICED

Im from florida and I was looking for a reputable place to take my Mercedes Benz Suv. I wanted to…read moreput in spring and shocks. Everywhere i went seemed reluctant to want to work on my vehicle. I quickly found Charlie and he took care of all my worries. His shop specializes in custom auto and custom bikes. The work on the bikes alone made me feel secure. I saw many other foreign vehicles including a Lamborghini, BMW, and a C class that was getting a clear protection for the paint. My truck was done well quickly and properly. A must if you need work done to your vehicle in the nyc boroughs!

My experience with Reality Motors has been overwhelmingly positive. It is the only establishment we…read moretrust with our vehicles. Jason, Marcello, and the entire team demonstrate impressive professionalism and expertise. They thoroughly investigate every issue, communicate clearly, and provide effective solutions. I am grateful to have found such a reliable business and wish you all continued and well-deserved success.

Had a little fender bender but Jason and crew stepped up big time! Made the process as seamless as…read morepossible and coordinated everything including the car rental. Can't recommend them enough. Also make sure to use them for state inspections too!