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    Motorcycle Factory

    5.0 (1 review)

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    11 years ago

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    Fairfax Cycles

    Fairfax Cycles

    4.2
    (57 reviews)

    I usually work on my bike myself, but this year I didn't want to spend too much time on it,…read moreespecially replacing the stock front fork with an Ohlins on my Yamaha XSR700. I also wanted a second set of eyes to check all my work and inspect everything once in a while, so I dropped my bike off at Fairfax Cycles. The main service I requested was to replace the front fork and exchange the fork and brake oils. I bought the Ohlins fork from Partszilla and dropped it off at the shop. I was missing some other small parts needed, and they were able to order it for me. I had a budget I wanted to stick to, and they were able to work with me to meet my budget and the services I needed. They were very flexible. For the amount of work done on my bike, I'd say the price was fair. The place is very busy all year round, though. Please set your expectations. You'll likely have to wait to get serviced. You'll also need to pick up ASAP. I felt good about all the services performed on the bike. The installed Ohlins fork makes the bike so much better. Will I come back, a definite yes.

    This place is far into the shopping area, I had a little trouble navigating which area to go into…read morebut there are small signs to point the way once you see the bikes at the end you know youre in the right spot! I was a bit intimidated to walk in as I dont look like a stereotypical motorcyclist but the gentlemen was super friendly and fast with helping me. I brought in a broken clutch lever that I didnt have the right tools to fix it myself. He was super quick to fix it for me and didnt even charge me for the quick fix! Would def come back if I need anything to fix for my bike!

    Harley-Davidson of Quantico

    Harley-Davidson of Quantico

    3.1
    (67 reviews)
    $$$

    I want to thank the whole Quantico Harley-Davidson Team for helping me with the purchase of my 2026…read moreStreet Glide Limited. Special thanks to Sully, who did the paperwork and financing, the parts team Becky, Don and especially Arley, and to Todd in service for getting all my numerous parts installed, and finally to Jack the mechanic who has since retired. This H-D Team is incredible and many thanks to them. If you buy your bike anywhere else, you will probably pay too much! I have always taken my bikes here for service because I trust this top-notch team. All in all, I am very thankful and happy with my purchase and to Quantico Harley-Davidson for always treating me like family!

    It has been 10 years and this place still makes my blood pressure skyrocket when I see it…read more I took a bike there for warranty work and they kept it for so long without touching it that by the time they got around to it, it was out of warranty and then they wanted to charge me full price for repairs that were supposed to be warranty. I was active duty military at the time and did not have the time or resources to sue them in court. I picked up my bike that they had for over 3 months without fixing a single thing, and had to repair it all myself. I love that bike and in the 12 years since new, my absolute WORST experience ever at a motorcycle dealership was at this one. That bike has been with me in 5 states and three countries and it wasn't until I took it to Quantico, while also being active duty military, that I was treated like absolute shit and scammed on warranty work and forced to eat it. At one point they said "go ahead and sue us. We get sued all the time. We have the money set aside in our operating budget to settle lawsuits like this." Real nice.

    MG Motorsports

    MG Motorsports

    5.0
    (14 reviews)

    Quality Staff, Quality Service!…read more We moved to the Sterling, VA area this past June and since the move, my daughter Celeste has been aching to get another motorcycle. She did her research and was blessed to find MG MotorSports less than 15 minutes for our new home. The crazy thing about her motorcycle journey is that the first time we had ever been in the Sterling area was when we attended our first ever "Finish The Race" gathering at Calvary Temple. At the time we never envisioned living here now. MG Motorsports exemplifies the true sense of community with just how they show their sense of professionalism with their customers. From beginning to end My daughter and I were impressed by the attention to detail in helping my daughter feel confident in her selection. Both Zach and Greg made themselves available for any and all questions and final delivery scheduling. I knew the hand shakes were true and a lasting relationship in this communities motorcycle world was there for her going forward. I strongly recommend to anyone interested in a quality motorcycle purchase to take yourselves to MG MotorSports

    Mike, his wife and the entire team at MGMotorsports are fantastic!…read more I purchased a 2023KLR650S in July and the price was the best I could find anywhere in the country. Part of the reason I say this is because I know they couldn't have made a lot of money on this sale. Yet every single interaction was a pleasant surprise! When I called about the bike Mike answered all my questions in a straight forward manner. He quickly told me the out the door price, the history and condition of the KLR (even sent me a video of it) reconfirmed that it was ABS, the crash bars and racks were included, they had copies of the service records, only had 780 miles on it. He was patient during the process of me wiring MGMOTORSPORTS the payment. His communication was excellent. He also offered reasonable shipping from VA to OK or agreed to store it a couple weeks until I could pick it up. When it came time to pick it up Mike personally met me at a subway station and drove me to the shop in Sterling. The motorcycle was ready to go and his wife was great with all the paperwork ready. I watched and listened as they dealt with other customers and they were sincerely pleasant with everyone. When it was time to leave, Mike and an employee checked the fluids, tire pressure, ect, one last time in front of me. We shook hands, he had an employee lead me in a company truck out Sterling to the main road headed west so I wouldn't get lost. Every couple of days as I leisurely rode back home to Oklahoma Mike would text me to make sure everything was good and askif I had any questions. I know this long winded, but for once something that seemed too good to be true, WAS TRUE@ My email is rsnowder@gmail.com and I will gladly answer any questions about my experience with MGMOTORSPORTS! Bob Snowder

    Motorcycles of Dulles

    Motorcycles of Dulles

    4.4
    (84 reviews)

    Bought a used 2016 Street twin here in 2020. Right out of the gate we had issues. I called foul…read moreafter paying their "out the door maintenance check', only to find out the bike's fluids had not been touched in years, and the bike was filthy. When I spoke with their service department, they agreed to take care of it for me.. no apology or anything about the extra time out of my week to get to and from their shop. I should have bailed right then and there. Fast forward a few years. Nothing but issues for a bike I took excellent care of and only put a grand total of 1000 miles on. I won't get into too many details here, but they kept the bike for a little over 3 months this last spring, " trying" to resolve an issue I was having with the bike struggling to start and not running correctly when it did start. After three months I complained to the owner about the absurd bill I got after his team of " professional Triumph techs" could not figure out anything and just started throwing random parts at it. To be clear, there were 3 error codes... After 90 days they didn't even mention any of those codes! The owner did right by me in terms of having them remove most of the fees they tacked on for their bull$!#@ work. It was super irritating that I was still out a couple hundred bucks for an intake snorkel (What the actual F?) and spark plugs (which I had also just replaced one day before leaving it with them) The real final coffin nail for me was that the final call from the service guy was unacceptable and infuriating: "Given enough time, we probably could figure it out, but we just don't have time to deal with your bike right now". I have never been more angry or disappointed by a business. I essentially just threw 10K+ into a fire. I will never purchase a bike here again and I will instruct everyone I encounter to avoid them for bike purchases and especially repairs.

    Bait and switch? You tell me…read more.. When you agree a price in writing and have it with you the next day you expect to say pay the price that was agreed. Not over $2750 more. To say I'm not happy is an understatement it's a three hour drive from my house to this dealership both ways. They then kept me another hour so they could talk me into the pricing increase. Yes I believe them that it was a computer glitch, a complete accident, but even so a good dealership stands by the price they've given in writing. Over six hours wasted driving to and from MOD plus another hour and a half on top while they tried to talk me into the new price.

    Motorcycle Factory - motorcycledealers - Updated June 2026

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