I have a lot of time this weekend to catch-up on a couple of home repairs, as well as, some…read moremaintenance work on my truck. There were people waiting at the door the second that they opened and unfortunately I didn't plan on that. It was ok though and the wait wasn't that bad. I had a list of stuff, that included spark plugs, spark plugs cables and cap, and of course the 10W 40 oil that I've always used for my truck. What they didn't have were the spark plugs cables and special automatic transmission fluid that I needed. They told me that it was available at one of their other locations, and I really have no choice but to go there too. Ive already committed myself to finishing the jobs that I started so it is what it is. They giy who helped me was friendly and he did the best that he could to help me.

SCAMMERS! Gerson the manager and most of their crews. I bought an item that was used and when I…read morewent back to return it they wouldn't accept it because "it's used" the boxes inside was ripped off and scratches on the item and they acted like I was the one who used it. ABSOLUTELY Ridiculous.

The staff have changed over the ladt year and are completely incompetent, and the prices have…read morebecome ridiculous. Store is dirty, inventory is never any good, and the tools are basically worthless. Go anywhere else if you know whats good for you.

I had two different alternators. Lost a day of work. Had to take car to dealership. My wife car…read more Spoke two six different people at AutoZone headquarters in Memphis Tennessee, Tennessee. I have receipt for the two different alternators and one for dealership. She lost a days work. We had paid to have alternator taken off and put on twice two. Very costly mistake.

I went here for a second opinion on a diagnosis from my dealership & I'm so glad I did! I ended up…read morenot needing repairs, but when I do I'll be back to visit them. I referred a friend who also had a great experience. They're affordable & trustworthy, this is a neighborhood gem!

Always top notch and honest service by Rudy and his crew…read more Had my timing belt changed and radiator flushed.

On the final day of February, I realized my inspection sticker expiration was 02/2026 and…read moreremembered I needed to replace my rear windshield wiper. So I found my closest AutoZone with the hopes that they had the part I needed as well as would replace it for me. Yuvini was wonderful! He tried his best. Spent more time than he probably should've helping me. Ended up asking a colleague for assistance. Lo and behold, we found what we needed! Throughout the experience, there was laughing and joking. Both employees were super friendly and helpful!

I had an outstanding experience at the AutoZone on Leesburg Pike, thanks to Jermel T. We arrived…read morearound 9:30 p.m., just 30 minutes before closing, and despite it being the end of his shift, he greeted us immediately and came right out to my car to help. Jermel quickly tested both my battery and alternator, patiently explained the results, and took the time to research exactly which battery my Lexus needed. He even made sure I got the correct battery with the proper cold cranking amps (CCA) instead of simply selling me the first option available. His knowledge, professionalism, and willingness to go above and beyond made what could have been a very stressful situation so much easier. I never felt rushed, even though the store was closing. That's the kind of customer service that's hard to find these days. I'm incredibly grateful for Jermel's expertise and kindness. AutoZone is fortunate to have an employee who genuinely cares about helping customers. Thank you, Jermel, for turning a frustrating evening into a positive experience!

Bait & Switch I…read morecalled Olympus at around 3:45p on a Friday to check if they had available a car battery. The lady checked and quoted me two prices: flooded battery is $179 with 2-yr warranty and AGM battery is $230 with 3-yr warranty. I stated I would go go the AGM. She told me the battery had to be delivered to their MD store from their VA store. I agreed and told her I needed the battery that day as I had secured someone to install it for me. She said no problem call me back at 5pm and I'll confirm if it's been delivered or how far they were away. I called her back at 5pm and she said the driver was minutes away from the MD store and I should head to the store to purchase the battery. I headed to the store and advised I was there to purchase the battery. That is when I was told the battery was $279 with tax it was $297! I told the guy I was quoted $230 by that lady in the VA store. He tried to lower it to $255 plus tax but would not honor the $230 price even after calling her who also confirmed she quoted me $230z. I was left driving around store to store trying to find a battery before stores closed at 6pm to ensure I had it in time to have it installed that evening. FRUSTRATING! Lost a customer and earned a BAD review too! Olympus do better! Honor your price quotes - that's what a good business does!!!

I've been going here a lot lately to get miscellaneous parts for my 1999 Honda Civic. So far, I've…read moregotten spark plugs, a front headlight, and an air filter. They always have the parts I need and best of all, they are at least 50%, if not more, cheaper than any chain auto supply store in the area. The service is excellent and they seem very knowledgeable. If you need parts, I highly recommend you check them out. They also have locations in Fairfax, Woodbridge, and Chantilly. I can't say if the other locations are as good, but just in case you're not near Alexandria, it's worth to check out.

Advanced Auto Parts (AAP) made replacing a battery easy! While the husband was jumping my dead…read morebattery, I got online and ordered a new one. AAP's website provides guidance on the exact battery needed for your vehicle after you enter your vehicle's information. While that sounds simple and a given, I tried to do the same on another website and didn't the answer to one question. As long as you know your vehicle's year, make, model and style it's easy! My purchase was ready in less than 10 minutes after purchase and Americo installed it for me. This tech was very kind and went above and beyond with his service. He showed me areas that needed to be cleaned and told me what to use to clean them. Also mentioned ways to reduce corrosion on my new battery. Excellent customer service! I would recommend this shop for your vehicle battery needs.

I'm surprised this place still open it probably has the worst customer service of any place, this…read morelady behind the register probably was taking to this guys for twenty minutes all personal things nothing to do with cars. Finally I just walk out there. And When up the street to Auto Zone what a difference in service .

I want to sincerely thank you Derrick for taking the time to help me replace my light bulb. While…read moreit may seem like a small task, your kindness and willingness to lend a hand made a big difference for me. Your thoughtfulness and generosity did not go unnoticed, and I truly appreciate your help. It's comforting to know there are people like you who are always willing to assist others. Thank you once again for your help -- and for brightening up my day in more ways than one! With appreciation, Rhonda

I needed to replace a battery, and Mike delivered excellent service! A big thank you to Mike!read more

I utilized a service they have here that I really appreciate: if you have a check engine light on,…read morethey will do the OBD (On-Board Diagnostics) scan for free that tells you the code(s) causing that light. The employee who helped me with this was efficient and friendly - he gave me some good advice and didn't try to pressure me into products/service from the store. I will be back for my auto part needs! Store was also clean and welcoming.

I went there yesterday sign says 7:30 opening it was about 7:45 close to 8 door was locked and…read morenobody picked up the phone. Me and another gentleman sat outside for a few minutes but decided to just pull off. I give a one star solely for that reason. If advance pay you and give you a key to open the building on time then that's what you should do . You pretty much got an easy job look up parts and go fetch them for customers. I guess being on time should be added to the job description.