This is a review about their service department. I don't want to make them busier and make it…read moreharder for me to make an appointment in the future by writing this review, but I really like their service. :) What I like about are the ease of making an appointment, the politeness of the staff, waiting room layout, and the free car wash. This is the third Subaru dealership I tried and I like this one the most

I am writing a highly conflicted 3-star review because my experience was a tale of two entirely…read moredifferent dealerships. On one hand, the initial sales process with Habby and Kayla was excellent--professional, smooth, and pressure-free. I also really love the car. On the other hand, the finance department subsequently engaged in a deceptive product substitution that has resulted in a months-long administrative nightmare. During my financial signing, I was presented with a digital selection screen explicitly branded and marketed as the manufacturer's official Subaru Added Security (SAS) protection program. I agreed to purchase these official plans for a total of $4,103.00. However, without my knowledge or consent, the finance department switched the finalized paperwork to third-party contracts administered by Fidelity Warranty Services (JM&A Group). When I discovered the unauthorized switch, the Finance Director, Emmir Quiroga, explicitly admitted the discrepancy in writing on April 30th and agreed to void the third-party contracts and convert them to the authentic, backdated factory SAS plans. I signed and returned the cancellation documents that exact same day. It has taken over a month and a formal escalation to Subaru Customer Advocacy, the Virginia Department of Agriculture and Consumer Services (VDACS), and Better Business Bureau just to get a basic status update. It is ridiculous that a dealership requires corporate and state-level intervention just to honor a written agreement. I highly recommend the sales staff here, but look at your final finance paperwork with a magnifying glass before signing.

Overall okay service. They are undergoing renovation. So expect a lot of movement and work around…read more Just a watch for a very busy parking lot.

I thought I had already wrote a review for them but since I haven't I will go ahead and do it. I…read moregive them 3.75 stars because they did do some good work on my vehicle, but not at a 4 or 5 stars in my opinion. I do, however, wish I would have used them before wasting a lot of money, time, and frustration, on another Hyundai dealership in Woodbridge. You all can search for that review as I don't want to rehash it because I believe that review got me to not be Elite in 2024. But anywho... So Safford after that incident with the other place that had my vehicle for over 2-months and did not offer a loaner so I had to pay out of pocket for a rental. Safford was able to get my car working within 2-weeks. Mind you they also said they don't offer loaners and this is a problem especially when the last time I was at their establishment I was there for over 5-hours. I spend a lot of money and not even a month later now my engine light has been on ever since. Instead of them offering me to come in for a free diagnostic and loaner car...they just said come in and we will see what is wrong. Which means to me I will have to wait all day even with an appointment as if I don't have a life and pay for them to "take a look". This is unacceptable especially since I spent a great deal of money already with y'all back in December 2024 and anything wrong with the car you should have found during those 5-6 hours y'all had my car. On top of that they put the oil sticker date "December 2025" as if I would only need one oil change all of 2025...please pay attention to detail y'all! So no I will not be going back to Safford because I found a new place where you don't need to make any appointments for service and I will be able to get a loaner (because I still have a warranty) or dropped off at my house. Instead of waiting around all day as if I work there.

*Update May 2026*…read more Still visiting Lindsay CDJR Manassas for all of my preventative maintenance. Barry and the Service Department are outstanding. IMHO you won't find a better Service Department out there, and Lord knows I've tried many in the NOVA/MD area. Still five stars easy.

I want to add to my previous review. The people at Lindsay are willing to talk to you. I had a…read moreproblem with my radio and they told me the reason why my radio is stopping was because my cell phone was not compatible with my car radio. Just before my warranty ran out, I called Jeep. They told me that there is no issue with compatibility. I called Lindsay back, and talked to the friendly service manager. He mentioned there may have been software updates. He also gave me two recommendations. 1. Bring the car to another dealership to have your radio fixed 2. Buy an extended warranty With respect to the service manager. I did take the car to Safford Jeep in Fredericksburg and they replaced the radio. No more problems. I did buy an extended warranty from my credit union, about half the price the dealership charges for a longer warranty. I want to thank the service manager for his suggestions.

I want to tell you about an experience my wife and I had at Joyce Koons Honda in Manassas. We were…read moreboth fortunate to find in this dealership three outstanding individuals who helped us find a great car. The individuals were - Medhat, Joon and Robert. When I reached out to speak with someone in sales I was connected to Medhat. Medhat took the call and was very professional in discussing our needs first on the phone then in the dealership. I have Parkinson's and find it difficult to deal with stress and pressure. Joon came over to us and introduced himself and told us he and Medhat would make the deal work, and it did. Medhat worked with Joon to put together a package that would work for us. We felt no pressure and had been given the time and space to make our decision. Once we selected the car and agreed upon the pricing we were introduced to Robert, the Finance guy. At this point usually we know that other dealerships pressure their customers into packages that may never be used. Robert listened to us and gave us what we needed for the car. We left the dealership with the right car, at the right price. We recommend anyone who desires a new or used car that you should visit Joyce Koons Honda in Manassas VA. Thank you guys and I am sure we will work with you again.

So I waited over 30 days for my check to be sent for the canceled extended warranty. They told me…read morethe check was mailed to Honda and applied to the loan. Since I have an automatic payment set up, they have to cancel the payments early which kind of pisses me off.

I am a long time service customer. I am on my third Camry, the most recent one purchased at Miller…read morebarely used a couple of years ago. I have always received excellent service here even when I didn't buy my car here. And I never have to come back for the same problem (except that time that was a user error situation ;o) It's the little service details like the first time the low tire pressure light came on on my way to work or the light came on on my way home from work. Everyone I encounter is friendly and helpful. As for safety practices, I was in today for inspections and they are doing everything right to keep customers safe. See details on their website.

Also the service advisor was so mad after I told him I would not be doing the wiring harness…read morereplacement he said I would have to pay for the loaner they gave me while looking into the problem and had said was complimentary. Amazing hubris and incompetence.

Really enjoyed the experience! Glean is an amazing sales person who is really knowledgeable about…read morethe cars and a pleasure to work with. He is very direct, pressure free, and is enthusiastic about getting you the best deal.

Usually when I buy a car it takes all day but with Sheehy it only took a couple of hours from the…read moretime we walked in to the time we drove off in our new car! Our sales consultant, Glean Gonzalez, was very knowledgeable and professional. Financing was quick and painless! They got us a better rate than our own bank. Next time we need to buy a car, Sheehy Nissan will be out first choice!

Im a loyal customer to Lindsay dealership. Coming here was a very long drive but worth it…read more The whole car buying process wasn't as painful as I would imagine. My salesperson Mr Derby came from another location because the car I wanted was here. At no time did I feel pressured, everything was explained to me including the fine print. The financial manager Henry was great too. I had to bring my car in for a recall, and Jharron G was very professional and informed me on the status of my car. I had unpleasant experiences at VW dealerships in my area in the past where they would overcharge or mislead me into thinking that I need certain repairs... I m glad that I have a trusted place for my car. My only gripe is the lobby to wait for my car is kinda small, the entire time there was a customer who had a loud convo the entire time -__- the echoed. Anyways, if your looking for a trusted dealership ...you're in good hands with Lindsay. Its worth the long drive from Montgomery County.

I got a used car from Lindsay VW about 8 month ago my first car ever, after 8 month the car has…read morebreakdown 3 times already, When I got it they said it went through the dealer inspection, I still owe 14,000 on a car that does not work putting so much money on it. Please don't go here.

What a pleasant purchasing experience! I decided to give them a shot as they are near my house…read more Idris was phenomenal! He provided a high level of customer service and is so knowledgeable. From beginning to end he really patiently guided me through the process. The entire process was smooth and easy with not much back and forth. Ayham is a finance whiz with such a friendly and straightforward approach. Everything was transparent and hassle-free. I really cannot have expected much more. Not to mention I love my new car!! I highly recommend them!!

Made an appointment to see a specific vehicle drove 3 hours and they sold it 20 minutes before we…read morearrived which we arrived earlier than our appointment time too. And it was just oh sorry

My 21yo son has been wanting to buy an Audi for sometime and we found Autotrademark online. My son…read morecame from Norfolk and dealt with Farhan and he couldn't have been happier! He made the transaction very smooth and highly recommend this company. Great price and very well represented car online.

AUTOTRADEMARK,they are GREAT,full of beautiful manners,they HONOR everything that they offer,the…read morecar that i bougth is clean,look like brand new ( 2008 ) title clean...,mr Abbas its a gentleman that help me every moment of the buying,never pushing to do the deal,he just want the customer be happy with the choosen car ,,the general manager or owner,is an awesome guy,he personally took my car to replace the windshield with no cost,,,THIS GUYS ARE HONORABLE AND EXTREMELY DECENT,, Thank you

Jay made my experience wonderful. I've bought several cars in my life and by…read more Far this was the best Dealership I've ever dealt with. The finance manager was very helpful and everyone was very personable. Thank you so much again JAY!

Truly one of the best experiences one could have with an auto seller. Mac was helpful, informed,…read moreand extremely kind. He was fair with the pricing and not at all pushy to upgrade or get additional add ons. If you are in the market for a used car I cannot recommend them enough!